50 comments found.
So, i have a problem with the theme now, the website just got attacked by malwares which thankfully i already managed to fix it except now the theme have this problem : Notice : Function _load_textdomain_just_in_time was called incorrectly . Translation loading for the organium domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later.
I tried to find my purchase of this theme but i can’t find it since im not the one who develop the website. can you help me ?
Hi! There was a major internet outage today. This may have affected the performance of websites. Please try updating the theme first.
it’s alr like that for a while which i basically turned off the website for a bit. but yeah when i used the theme it shows that.
Hi! Did you update theme?
Hi, there is a problem. Your theme (Organium Child) contains outdated copies of some WooCommerce template files. But in envato market plugin i haven’t update
Hi! Thanks for the purchase. You don’t have to worry about these notifications. It doesn’t affect the functionality of the theme in any way. We will make an update soon and this will not be shown to you.
Thanks!
You are welcome! Let us know if you need any help. Thanks!
Hello, at the template data I see it’s compatible with woocommerce 6.x.x. The current version of woocommerce is 9.6.2 Does that mean this template is not compatible with the latest version of WooCommerce? Thank you.
Hi! Sorry for the late reply. Theme is compatible with latest versions of Woocommerce.
good morning. I seen demos, with different footers, but in customize options, there is not way to have footer in 2 or 3 or 4 columns…how can i handle this issue? thanks
Hi!
Please create a ticket in our support system for better support – https://support.artureanec.com
Thanks!
Hello, I just bought your theme, I installed it, but when I want to import the demo, I have this error: An error occurred while fetching file from: https://.../wp-content/themes/organium/core/import/import.xml! Reason: http_request_failed – cURL error 18: transfer closed with outstanding read data remaining.
Hi! Thanks for the purchase.
Please create a ticket in our support system for better support – https://support.artureanec.com
Thanks!
Hello, can I sell Digital Products and Physical Products and also have a subscription plan that includes all my digital products? Thanks
Congratulations, it’s a very nice template 
I have 2 questions: 1. Does this template allow you to describe each category in the product list view? 2. Is it possible to use megamenu and add a column, e.g. few posts with pic miniature?
2. Mega menu is not included in the theme, but the theme does not interfere with the use of third-party plugins. Mega menu can be used. You may need to add some styling, we can help with that.
Thanks!
Thx, for full info. I have some more inquaries 3. Does the product page support prices according to the omnibus directive (previous price from 30 days) 4. Does the product page support the AggregateRating – Schema.org? 5.Can I add my own filters on the product list page, e.g. filter by brand or filter by product color?
Hi! 3,4. We have never used this before. Difficult to answer. If Woocommerce supports it then no problem, 5. The theme supports all filters from WooCommerce (price, attributes, review, categories, etc.) New attributes WooCommerce allows you to add: for example, color, size. I.e. the theme supports all WooCommerce features and does not prevent plugins from adding something new
thx for info
You are welcome!
After Elementor pro plugin install the website is misaligned. only this theme, Can you please help.
Hi! Please create a ticket in our support system – https://support.artureanec.com/
Hello, On mobile or small screens, the parent menu isn’t clickable. We can’t have access to the link then. The child links work fine and the links with no dropdowns (child) links work fine too. I think you would check and rewrite the code of the dropdown button.
Hi! Thanks advice. We created it with such functionality.
That’s not working then. I have already downloaded your theme and I’m facing this issue
Hi! It isn’t issue. It is theme functionality which we provided. Thanks!
Hi! it’s possible rename permalink of recipes and recipes-category? i can’t find this option in theme configuration
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com Thanks!
Why are there no theme updates coming up, as the woo-commerce is causing issues with theme templates without any update? When can we expect the theme updates
Your theme (Organium) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.
this is what we getting over the wordpress
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com/
Current theme version 1.1.4. The only WooCommerce files we rewrite in the theme are templates/myaccount/form-login.php and templates/myaccount/form-lost-password.php. Both are the latest version 7.0.1 – https://prnt.sc/8r6hzpFsyG2f
Themes from Themeforest are updated through the Envato Market plugin, not as free themes from the Dashboard menu: Appearance > Themes or Updates
Thanks!
but not getting any update over it to solve this part how to fix this issue
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com/ or send us message by email. Thanks!
Hi i tried to edit or delete the social icon on the header and footer of my website www.korekbar.com but I couldn’t find the way. Even with Elementor is not possible. Could you please advise! Please not i tried to use your support ticketing, but it’s not work
Hi! Thanks for the purchase. Please create ticket in our support system for tbetter support – https://support.artureanec.com/
Or send by email. Thanks!
Dear Artureanec, please could you fix your ticketing system as i am getting error every time when i use it, otherwise please provide me with an email address that i can communicate with you via it!
Hello, is it possible to fix these pages?
I don’t want to risk in buying this theme with broken pages: https://organium.artureanec.com/our-gallery-grid/ https://organium.artureanec.com/home-portfolio/Hi! We will fix it. Thanks for the help.
Hello, the PSD are not include in the package, where can I get the PSD files as your features description?
Hi! Thanks for the purchase. Please send ticket in our support system – https://support.artureanec.com/
Hi, Is there an RTL support?
Hi! Sorry but theme doesn’t provide RTL. Thanks!
Hello, there is an issue with the card payment details fields size. please check the image https://ibb.co/M5vY4Cg and provide solutions. Thanks
Hi! Thanks for the purchase. Please send this question by email for the better support. Thanks!
Hi how to downgrade the theme version i guess there is some bug over the update
Hi! THanks for the purchase. We will answer by email. Thansk!
Hi the theme having some template issue to not updated for latest woo commerce support can you check that pls.
Hi! Please create ticket in our support system for better support – https://support.artureanec.com/
It is happen when the menu is static at the top – as if the slideshow was hiding it. But when you scroll down, the menu items appear. Please look into this Thanks
Hi! Thanks for the purchase. Please send this questions by email for better support. Thanks!
Hello I want ask about in the this theme I can change $ to AED in all
Hi! Please provide more infomration by email. Thanks!
Hi,
after installation theme, the customizer no longer loads. If I disable the elementor plugin it works.
I have this message in dashboard: wp-content/themes/organium/js/admin.js: jQuery.fn.size() is deprecated; use the .length property
deprecated JavaScript libraries are no longer supported. If you are using an older theme or plugin, this may be the cause of the problems mentioned.
My version is WordPress 5.9
Thank’s
Hi! Thanks for the purchase. Please send us this message by email for better support. Thanks!
