3007 comments found.
I’ve managed to install the theme using the child theme and I’ve imported demo 1 for wp bakery and I only have 8 pages relative to woo commerce, what happens to all the about pages on your demo?
Hi,
You can install any inner page just as a separate demo:https://prnt.sc/8WQbZENSj36g
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Ive just purchased your theme , I’m reading the docs and I cant see anything about using a child theme. very nice theme BTW
Hi,
Thanks for reaching out.
Here’s the guide:https://developer.wordpress.org/themes/advanced-topics/child-themes/
If you need more help, I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, what would you say about adding the possibility to choose a page for the Coming Soon Mode in the next upgrades? <3
Hi,
Thanks for your suggestion 
We’ve added this option to our ToDo list and will check if that would be possible to implement.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Super!
When will the threads logo be added to the social media list?
Hi,
Thanks for reaching out.
We use a third-party Fontawesome library for social networks. As soon as the developer of Fontawesome will add that icon we will promptly add it to our list as well.
Stay tuned.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey there,
I’m using Ohio Theme on multiple sites and I really love it. Is there any way of removing the grid lines which are showing on every page?
Thanks in advance, best
Patrick
here is an example of what I’m talking about:
https://www.dropbox.com/scl/fi/mllpq5swzma62oglwnqc9/Grid-Lines.png?rlkey=kasd1amrisi3eo4dpm86n05lb&dl=0Hi,
Thanks for reaching out.
You should open the specific WPBakery row settings popup and switch off the “Enable decoration lines?” option. Check my SS below to make it clear:https://prnt.sc/0ak2u5Kr7oiz
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, parent menu item is not clickable on mobile. I can’t put an anchor link ”#” because parent menu is a real page of website and I need it’s clickable not only on desktop version but mobile. Thanks
Hi,
From your WP dashboard navigate to Theme Settings > Menu > Mobile Menu and turn the “Mobile menu 1st level items opening” option on.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you!
You are Welcome!
Could you please update ACF Pro on your server to 6.1.7.
Hi,
Thanks for reaching out.
Remove and install ACF Pro from scratch using Appearance > Install Plugins menu and you will get the latest version.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, I have a question, is it possible to place a short looping video on multiple project thumbnails or website backgrounds anywhere on the website? can you share please how? thanks!
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I have just open a ticket and also asked about another issue, I am waiting for your team response. thanks!
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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i cant import Demo 1 – Creative Agency that massege com Error: Internal Server Error (500)
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I wafting u to solve the problem i cant import the demo file from ur server it come that message Error: Internal Server Error (500)
Downloading the demo content come Error: Internal Server Error (500) & I cant sending ticket.
Please, send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I send to you Email
Thank you
Hi, when I use the preloader function with a logo, it shows the image but right on top says “Preloader image” as an error text. As it happens so fast, I´m not able to hide it using CSS.
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello. I choose the logo left header on desktop. But on mobile my logo is also in the left. is there any way I can choose a different header only for the mobile? I want the logo to be centered on mobile.
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hiya,
How does one change footer content on the Demo pages?
Hi,
Thanks for reaching out.
From your WP admin dashboard navigate under Appearance > Widgets and there should be options to edit the content of each footer column.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Kindly advise, i cant seem to add products to cart, when i click the add to cart button the button animation spins longer than usual and eventually doesnt add to cart – here is the url to the product https://xplicitmode.com/product/the-ultimate-social-media-ads-bundle/
Hi,
Thanks for reaching out.
Seems like you have an outdated version of our theme. Try to get the latest one and check if the issue still exists.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, may I know do Ohio Theme provide any pop-up options?
Hi,
Thanks for reaching out.
Our theme goes with a built-in subscribe popup:https://prnt.sc/t-uWbfrNPPYB
There’re also pre-made display and appearance settings for the pop-up adjustment.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you!
You are welcome!
I have a specific question: to change the language in my template in certain sections, for example in the BLOGs, when you are reading one, it says NEXT, or on the outside it says HOME > BLOG, in which sections can I change the language?
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, it is possible to disable the transition animation from the standard menu to the sticky header menu?
To understand what I mean you can try to open this page and scroll up and down: https://messana.tech/controls/
Thank you in advance
Kind regards
Hi,
Try to use the following CSS code:
.header * {
transition-duration: 0s !important;
}
I would kindly ask you to contact our help center with all your further inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thank you for your support in these days!
I have another question for you, I don’t know if this is a bug. Once I visit a product category, the back button on the upper left corner is missing. Only if I enter a product does it appear and allow me to go back to the previous page. However, when I return to the product category, the back button is missing again.
Is there a way to add the back button to the product category as well?
I also have a question about your WooCategories Widget. Following your instructions, I have created an Elementor template for the WooCommerce Archive page. Currently, it shows the main categories with the default WooCommerce thumbnail image. I want to change this thumbnail image to a different one, and I would like to make it bigger inside your WooCategories widget. I want to achieve a design similar to the one shown in this sample (the first image on the left is the default size of WooCategories, but I want to have a full-size image like the one in the middle, or even better, use an image that is larger than the container div).
Here is the sample design: https://prnt.sc/U5BFFFtywtK6
Is it possible to achieve this design using CSS?
Thank you again for your support!
Hi,
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, does shairing of post, products, projects etc have whatsapp shairing option? In DEMO I could see only FB, Twitter, LinkedIn and Pinterest. If not, any plans to add more shairing options. Whatsapp is very prevelant in our part of the world.
Hi,
Currently, the mentioned option is not available, however we’ve added it to our ToDo list and will check if that would be possible to implement in the future.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi mate. I´ve just purchased the theme but I can´t make a full page video cover like on this page: https://ohio.clbthemes.com/project/unique-bowls-from-the-south-pacific/. How can I do that on elementor so I can see the video on mobile as well? Thanks!
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I’m trying to edit the main WooCommerce shop page with Elementor, but unfortunately, it hangs during the Elementor loading process. I’m not sure if this is a bug, so I would prefer to ask for your assistance. I have already attempted to create a blank page, edit it with Elementor, and save it. Afterward, I selected the same page as the main shop page in the WooCommerce settings, as shown in this screenshot:
https://prnt.sc/Z-NcroG5Eifb
However, when I try to edit the page again with Elementor, it hangs and asks me to switch to safe mode. This is a peculiar issue since my entire website is built with Elementor.
Am I missing something, or is this a bug?
Thank you.
Hi,
Seems like a shop page template can’t be edited with Elementor using standard WP themes as well. Try to follow this guide:https://elementor.com/help/creating-a-woocommerce-archive-template/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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