12922 comments found.
Hi,
Can Woodmart stock status widget work with Woodmart woocommerce layered nav so products of a certain attribute can be filtered with on sale filter?
Kind Regards
Hello,
Yes, it works with all other filter widgets. You can filter on-sale products for a particular term.
Kind Regards
Hi,
It doesn’t work like this. When i go to /shop/?stock_status=onsale it shows all the “on sale” products but the Woodmart woocommerce layered nav filters are showing all products, not the ones on sale.
I think there needs to be an option with query type “And/Or” so it works correctly. Is there a chance you could do this?
Kind Regards
Hello,
We tested this and it works correctly on our end. Please, create a topic on our support forum with your admin access so we can check what is wrong there.
Kind Regards
Thank you, i created a topic on the support forum 
Hello,
We saw in the comments below that there is coming a new major theme release. When this update is planned to be released and when we can see the beta version to be able to test for potential bugs?
Thanks in advance.
Hello,
We will release a beta version in a few weeks. The final release will come next month.
Kind Regards
Hi, How can i equals high the information boxes?
see screenshot: https://ibb.co/wBZ1gVH
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi, I installed fresh Wordpress 6.2.2 and installed latest Woodmart on it. I want to import demo data in Prebuilt websites. But, there is the error “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”. The fresh Wordpress didn’t have any activated plugins. What should I do to import demo data?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
After the last update I have a page where customers rate Now I find that the image of the icons for clients has disappeared, and in some clients it is present Please, I have a previous problem also after the latest update Please what is the solution
https://za-rina.com/comments-customers/Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
My dear, I did everything before coming to you Nothing worked The latest update is relevant How can I go back to a previous version of the topic Or please visit the link and learn more about the problem
We ask you to check how it works with the default WordPress theme first. Comments is WordPress default functionality and our theme doesn’t influence this.
Same technical issue now 2 years later and you guys still haven’t solved it
Hello,
Yes, unfortunately, there is still no fix to this issue. We are currently reviewing the possibility to change the carousel library entirely.
Kind Regards
I am getting Error: Purchase code is already in use. when trying to register for support. I need to deactivate the license even though i am trying to use it on the same site it was initially activated on? Need help asap
Hello,
Thank you for using our theme and contacting us.
You can manage all your purchase codes in your account on our website xtemos.com From there, you can remove your old activations for domains that are no longer in use. Then you will be able to activate the theme on the new domain. If you don’t have an account on our website, you can create it using your purchase code here https://xtemos.com/my-account/
Kind Regards
It wont let me register, it says purchase code is already used and doesnt allow me in to change anything
It wont even let me register it says purchase code already in use, i know this but i am unclear why if i am trying to activate on same domain it says this
Hello,
Please, send us your purchase code using a contact form so we can check it and help you. https://themeforest.net/user/xtemos
Kind Regards
Sent!
Hello,
We have deleted this purchase code from the database. You should be able to create a new account now.
Kind Regards
Hi, im using the ‘Shoes’ demo as a base but struggling to find the large faded grey font used in the titles on the home page, can you point me in the right direction to change it for another font?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Why don’t you never update JS Composer in your package? Currently, you are under 6.13.0 version while the 7.0 is already available.
Hello,
You can always update the plugin to the latest version via Dashboard -> WoodMart -> Plugins. We will add the latest versions to the package in our next update.
Kind Regards
Dear, after updating the template to the latest version, I had a problem with updating the shopping cart After the customer adds a product to the shopping cart and go to menu Work after adding to cart Widget Width When changing the quantity, the total is not updated Please process it as soon as possible
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
Hi guys, there’s a problem with updating quantity of items and total price in the header cart icon on the cart page itsel
What I am trying to tell you is that when you add a product to the shopping cart and go to the shopping cart and increase the quantity, the quantity is not updated, and even the price remains the same. It does not change.
Yes, it is a general WooCommerce issue and we can’t fix this in our theme, unfortunately. You can test the WooCommerce Storefront theme and see the same behavior.
When do you think it will be resolved
You can contact WooCommerce for help on this issue because if it is not related to the theme itself.
1. Are the theme demos converted for flex box ? 2. if not is it possible to simply convert them or do I need to recreate theme ?
Hello,
If you mean Elementor Container, then no, our theme demos are not converted yet.
Kind Regards
will they be in the upcoming update ?
They will not be added in the upcoming update. But we will consider this in the future for sure.
Will any of the new theme demos be made in Elementor Containers ?
Hello,
We can’t do this now for particular demo versions only. If we ever do it, it will be for all prebuilt websites at the same time.
Kind Regards
I need a theme compatible with Dokan but I dont want to use WP Bakery, Beaver, Elementor, etc, just Gutenberg Editor. Is this possible with your theme? Thanks, Francisco
Hello,
Thank you for contacting us.
As for now, our theme is not fully integrated with Gutenberg. Elementor or WPBakery page builder is required. We will add full Gutenberg integration in our future updates.
Kind Regards
supports plugin Auctions for WooCommerce ?
Hello,
Thank you for contacting us.
Yes, our theme is compatible with the WooCommerce auction plugin.
Kind Regards
Hi guys, there’s a problem with updating quantity of items and total price in the header cart icon on the cart page itself. If you go to another page only then it updates, but changing quantity of items on the cart page doesn’t affect the cart in the header cart icon. The problem exist on your demo page as well. https://woodmart.xtemos.com/cart/ Cheers
Hello,
Yes, it is a general WooCommerce issue and we can’t fix this in our theme, unfortunately. You can test the WooCommerce Storefront theme and see the same behavior.
Kind Regards
Ok, thank you for your reply.
You are welcome.
Hi, I would like to know if there are any hidden charges, like paid plugins that have to be bought after purchasing the theme, so i know what to expect in my upcoming expenses.
TL;DR Would i need to pay extra for some plugins for normal functionality like order tracking etc.?
Hello,
All plugins required for our theme are free or included with the purchase (like the Revolution slider and WPBakery page builder). You don’t need to purchase anything extra to run a website similar to our demo.
Kind Regards
template works with any auction plugin of woocomerce?
Hello,
Thank you for contacting us.
Yes, our theme is compatible with the WooCommerce auction plugin.
Kind Regards
Why the sliders does not work normally in mobile?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, I am working for a client, so would you tell what is the product review form hook. actually i want to move the review form after add to cart button..
Thanks Md. Elias
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
This error occurred:
Layouts > Products archive
I placed the “accordion” wiget and as content indicated the HTML block with “information box”
this caused an error, described in the console as follows:
“GET https://blablabla/product-category/dance-shoes/ladies-dance-shoes/training-shoes/ 500”
Removing “accordion” solves the problem – it’s probably a bug, because I don’t see a way to use “accordion” in this place
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
disabling plugins does not solve the problem
how can i send you access details so that they are not public? – My support has expired
I sent via the contact form – cooperation
Thank you – problem solved. You are the best
Great, you are welcome!
Hello,
after the last update in the admin panel for roles other than admin, these errors appear at the top:
supplied for foreach() in /home/yolsrldl/my-site.com/wp-content/themes/woodmart/inc/admin/dashboard/class-dashboard.php on line 525
Warning: Cannot modify header information – headers already sent by (output started at /home/yolsrldl/my-site.com/wp-content/themes/woodmart/inc/admin/dashboard/class-dashboard.php:525) in / home/yolsrldl/my-site.com/wp-admin/includes/misc.php on line 1431
Warning: Cannot modify header information – headers already sent by (output started at /home/yolsrldl/my-site.com/wp-content/themes/woodmart/inc/admin/dashboard/class-dashboard.php:525) in / home/yolsrldl/my-site.com/wp-includes/functions.php on line 6896
Warning: Cannot modify header information – headers already sent by (output started at /home/yolsrldl/my-site.com/wp-content/themes/woodmart/inc/admin/dashboard/class-dashboard.php:525) in / home/yolsrldl/my-site.com/wp-admin/admin-header.php on line 9
Warning: Cannot modify header information – headers already sent by (output started at /home/yolsrldl/my-site.com/wp-content/themes/woodmart/inc/admin/dashboard/class-dashboard.php:525) in / home/yolsrldl/my-site.com/wp-includes/option.php on line 1156
Warning: Cannot modify header information – headers already sent by (output started at /home/yolsrldl/my-site.com/wp-content/themes/woodmart/inc/admin/dashboard/class-dashboard.php:525) in / home/yolsrldl/my-site.com/wp-includes/option.php on line 1157
I turned off all plugins except the ones needed for the theme and the problem didn’t go away. After I changed the theme to Storefront everything is normal.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
