12922 comments found.
hi, do you only have 1 design/option for mobile menu design? or there is choice for the hamburger menu design on mobile?
Hello,
Thank you for contacting us.
If you are talking about the mobile menu icon, you can personalize it with our Header builder or upload your own icon. Check the screenshot https://gyazo.com/766f6595b25b76f4ac7f03846abc8f22
Kind Regards
Hello! Does this theme support learn dash?
Hello,
Thank you for contacting us.
Unfortunately, we didn’t test our theme with learn dash so we can’t guarantee its full compatibility.
Kind Regards
wp bakery y los demas plugins vienen incluidos?
Hello,
Thank you for the question. Of course, all the plugins required for our theme are included.
Kind Regards
hi
Is you theme compatible with the latest wordpress 6.3 ?
Hello,
Thank you for contacting us.
Of course, our theme is fully compatible with WordPress 6.3.
Kind Regards
Is there a way to have the colour filter on the category page load the product variation image? The swatches work on the product cards but when the filter changes it only loads the main product featured image (although correct variation images and attributes are assigned)
Hi,
Unfortunately, there is no such option in our theme and WooCommerce by default. It may require additional code customization or an extra plugin but we don’t have an instruction for this. It is out of our theme support scope.
Regards
Hi, I am using fancy product designer plugin but after added designer product cart, cart shows empty, I disabled single product ajax setting but problem still continue
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Disabled promo popup, but still showing it? the element that comes up is mfp-with-anim wd-popup wd-promo-popup how do i remove it completely?
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
hi i have a pre sale querry is the theme with lifetime updates or will i have to purchase support to get theme updates if my support expires ???
Hello,
Thank you for contacting us.
You will get free lifetime access to all our future updates even when the support expires.
Kind Regards
The Theme is a lot of complexities when working for an RTL product shop,
I also have problem on sub page ; ( you must select your brand attribute in Theme settings > Shop > Brands.)
???
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hi, you propose APK android (plays stor ) – IOS (appstor) ? or other solution that works with your theme. Thanks
Hello,
Unfortunately, we don’t have a mobile app solution tested with our theme to recommend to you.
Kind Regards
Hi Not sure what the problem is but this keeps happening to one of our sites (https://onsalasol.se/) but we cant update WP Bakery. It has happened before.
However it worked on another site we have (https://vaggarokeri.se/), how is this even possible?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Have created a topic for you
I like the product layout without the popup.
I would also like to know how to remove/hide the in stock and sku details as well. my subscription is expired, if you can reply here it would be helpful
thanks
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
I have updated to the latest Woodmart theme, latest Woodmart Core and performed Patches. I also disabled all the plugins except: WooCommerce, Woodmart Core and WPBakery Page Builder.
Now if I go to www.mysite.com/shop, I get the following error:
Warning: Cannot modify header information – headers already sent by (output started at /data/sites/web/username11/www/wp-content/themes/woodmart/inc/classes/Pagecssfiles.php:422) in /data/sites/web/username11/www/wp-includes/pluggable.php on line 1427
Warning: Cannot modify header information – headers already sent by (output started at /data/sites/web/username11/www/wp-content/themes/woodmart/inc/classes/Pagecssfiles.php:422) in /data/sites/web/username11/www/wp-includes/pluggable.php on line 1430
PLEASE HELP ME OUT!
PS. I will not share my admin login details to you. Because it’s in production.
Hello,
Please, update the theme to the latest version 7.2.5 and apply all patches in WoodMart -> Patcher. Let us know if it helps.
Kind Regards
As I said, I am already using the latest versions of Woodmart theme, Woodmart Core. And as I said, I already performed Patches.
So the problem is still there.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hello,
Okay, I have just send you the admin access via your profile. And, I have disabled all the plugins except Woodmart core.
Please help me out!
Hi, I have purhased regular license, Can I use to sell myproducts with regular license?
Hello,
Thank you very much for choosing our theme.
Sure, you can use a Regular license to build your online store and sell your products.
Kind Regards
Hi when will this theme be compatible with php 8?
Hello,
Thank you for contacting us.
Our theme is fully compatible with PHP 8+.
Kind Regards
Hi Guys
I love your themes. Using three so far. The best out there.
I have a few suggestions:
1- Build agency theme.
2- Build AI theme
3- Build theme for data analytics
Thanks
Hello,
Thank you very much for your feedback. We will consider this as a feature request.
Kind Regards
This is a flawed theme, If the quickly touches the screen page during page loading, the new page will move up and down, which is very bad user experience
The website in the video is your demo website,
https://drive.google.com/file/d/1eFIS0tAZqQn68QbF8Guk6KQWn-QDMbQz/viewMy purchase has expired, please don’t try to make me go to your forum to submit a ticket, If you guys don’t deal with this, I will contact themeforest, it’s a flawed theme.
Hello,
We tested this with a few different mobile devices but can’t reproduce the issue. Here is a video https://monosnap.com/file/Uhldx8pcfycQvKXaziury8oHk6PgSG
Kind Regards
Woodmart should be moved to Gutenberg as well, what I know is that gutenberg is superfast, astra, generatepress, kedance capture most of gutenberg clients, but if woodmart comes up with their own blocks, templates integration this gonna be very much appriciated and amazing
Hello,
Thank you very much for the feature request.
Kind Regards
There are lot of js, css loading, is there any list which tells what css js library is for like any topic in support, even if I disable to load any script that loads, I am not usingn any cache plugin, instead of selecting there should be checkbox which have short description of library info as well in customization, theme is much mature and can be superfast with its own optimzation, but it can be fast using perfomatters & wp-rocket, wp-rocket is nonsense somehow
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
1) Please add a function with which you can correct the author’s text in the blog.
Right now you can’t select paragraphs, write headings, highlight text with color and so on.
2) And also add a function, you can select the author’s title tag. Right now it is H4 and I would like to change it.
3) I would also like to add social networks in the biography of the author.
Thank you!
Hello,
Thank you very much for contacting us. We will consider this as a feature request.
Kind Regards
