782 comments found.
Can we use 1 license on multisite WP setup with single domain for muti language? There will 2 install (mydomain.com/en) and (mydomain.com/fr).
Thanks for the message! You can use this with one license by using a multilingual plugin, such as WPML, Polylang, etc.
For any further queries, kindly submit a ticket on the EnvyTheme Support System, and our support team can process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello friend, if I hire this theme will I have the option to be able to create an app on android and ios easily by buying the codes?
Thanks for the message! Here is the Android version of this item, which you need to purchase separately https://codecanyon.net/item/online-courses-education-flutter-app-edemy/32753903?_gl=1*9psg4c*_ga*MTU2OTUxNjIwMC4xNzAzMDYzOTY0*_ga_ZKBVC1X78F*MTcxMDA2MTc2Mi4xODYuMS4xNzEwMDYyMDY3LjAuMC4w&_ga=2.67136601.936422116.1710061760-1569516200.1703063964
No IOS version is available yet for this theme.
Best Regards
Website is not rendering properly when test it using proxy site.
https://hosteagle.club/?__cpo=aHR0cHM6Ly93d3cuY3Nlc3RhY2sub3JnActual site url csestack.org
Thanks for your message! Please contact your hosting support; they could able to assist you with this.
Best Regards
HI there, I highly recommend you, for some one else, the problem is when he tried to buy a them, theme forest has locked his account, why
Hi, pre-sales question: Can I use any of the demos (Tutor, Learn Press, etc) with my plugin from LearnDash? It is because I like more these demos.
Thanks for the message! Yes, you can use.
Hey, I wanna get this. Does it support multi vendor??? Like can others register as sellers and post their courses ?
Thanks for the message! Yes, it’s possible using the Tutor LMS version.
Best Regards
could you please provide demo account?
Thanks for the message! Sure, please find the demo accounts access link: https://themes.envytheme.com/ecademy/demo-accounts/
Best Regards
I had to reset my site and. now when i put my product key in it says Purchase Key Invalid. i cant reach out to you as i cant submit tickets. ive never had a problem until now.
Thanks! Please send an email to hello@envytheme.com with the purchase key and the registered domain name.
Best Regards
Hi! I received an update for the template in my email, but how can I update my theme without loss my website configuration?
Thanks for the message! Please follow the item documentation to get started with the theme updating process.
Here is the doc link: https://docs.envytheme.com/envydoc/ecademy-theme-documentation/theme-update/
Note: Ensure you are not importing the demo data to avoid losing your content, but for configuration, if you make any changes to the parent theme source code, you will lose it.
For any further queries, kindly submit a ticket on the EnvyTheme Support System, and our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi sir as per the new update I can see the learnpress demo is without filters, again without filters site is pretty raw and uncategorised!!!!! i was waiting for the filters in your update as per your promise on august i was very disappointed to not see the filters.
Apologies for the inconvenience! The LearnPress’s latest version didn’t support filters, and custom filters were also not working with the latest LearnPress for course loading with Ajax.
FYI, we will cover this when they are compatible.
Best Regards
Getting this error while importing the demo “Sorry, you are not allowed to access this page”
I have tried to raise a ticket on https://support.envytheme.com/ticket/tf/new But purchase key text box is disable, can’t input the purchase code to raise a support ticket.
Thanks for the message! Please ensure you have confirmed your email after registering to create an account.
Best Regards
Hello! I bought a license and want to activate it on a backup test domain, after setting up the site, the URL address will be changed. Can I activate the…
Thanks for reaching us! Yes, you can move the license to the new site.
For any further queries kindly submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi, I’m very interested in the user meta on student register, can I make it have 2 or more file upload forms and additional meta fields on student register?
Apologies for the delay! Please reply back to the ticketing system.
Best Regards
Hello! I bought your license and I want to make the most of the template features, but I’m faced with an additional payment for Learndash LMS, I see that the demo version works with it correctly? I will be able to install the demo version as you show it in your template on Learn Press Settings or Tutor LMS Settings. These are free LMS right?
Thanks for the message! Yes, you can use the theme with LearnPress and Tutor LMS freely, but the LearnDash plugin’s free version isn’t available, so you need to purchase it if you want to use the LearnDash version.
For any further queries please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
When I bought the time it was written that you provide: “24 hour turnaround support” and you, for now, haven’t responded in 48 hours for a basic urgent thing (theme crashes upon trying to use Elementor) and we are not even able to use it. Even that instalation was done without any errors reported.
Apologies for the delay! We replied to your submitted ticket, please respond back there if you have any other queries.
Best Regards
Hi, are all the demos compatible with Tutor LMS plugin? I am planning to use the Pro version of Tutor LMS plugin with your theme so please confirm. Also I saw that the last update was on May 2023, are you planning on keeping the theme updated in future?
Thanks for the message! Yes, all demos are compatible with Tutor LMS Pro also, the theme update process is ongoing, and never it will be stopped.
Best
Thanks for the confirmation, can I also use https://www.paidmembershipspro.com/ along with tutor lms, I know it’s a dumb question but I need to confirm this before I can commit to the client.
Thanks! Yes, it’s possible please check from this link https://www.themeum.com/tutor-lms/integrations/
Best
Jquery is not working when I add the below sample code in “Custom JS Code”.
$(document).ready(function() { alert(“testing”); });
Kindly check.
Getting this error – “Uncaught TypeError: $ is not a function”
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Fatal error after updates. Here https://yourenglishwithanna.com/prices/ our price page is not showing as expected. Could you please check what is wrong? thank you
Thank you for your comment! Please open a ticket in the EnvyTheme Support System so that our support team can look into it.
Support System: https://support.envytheme.com/
Best Wishes
Hi onixm thank you for your reply. I tried but as my licence was expired is not possible to open it. How can we continue to use your theme? Thank you
Hi I updated the theme (child and main) with your latest version and now each of our pages are blank like this : https://yourenglishwithanna.com/courses/ What’s happening? Thank you for your support
Thanks! Please ensure you are updating the Toolkit plugin also to get it resolved.
Follow the item doc to get the process https://docs.envytheme.com/docs/ecademy-theme-documentation/theme-update/#not-displaying-new-features
Best Regards
Hi Onixm, thank you for your information. I confirm that everything is working as expected, now. Many thanks for your help.
Glad to hear the issue has been resolved.
Hi we are still facing an other issue with new version of theme/plugin. [07-Aug-2023 07:09:18 UTC] PHP Warning: Attempt to read property “ID” on null in /home/yourengl/public_html/wp-includes/link-template.php on line 390 Could you please help to fix this? We are receiving error 500 when we try to modify some content. Thank you for your help
Thanks! It seems the issue is not coming from the theme, so please try disabling all plugins one by one to address the issue.
Best
Hi we updated again plugin as requested from Wordpress and now again blank page. Is it normal? https://yourenglishwithanna.com/ could you please check it again? thank you
Hi I set up these values:WP Memory Limit Currently: 256M Max. Execution Time Currently: 300 PHP Max. Input Vars Currently: 2000 PHP Max. Input Time Currently: 1000 and it works again. Thank you
Thanks! Please renew your support period for future assistance.
Best
Hello, the theme works great. But one thing does not work. If i add a curriculum in the course and i click on update it does not save it. Could you tell me why is that? https://dng-academy.nl/cursussen/oracle-sql-developer-essentials-tips-and-tricks/
Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
i can see there isnt a filter for learnpress demo is it possible to get the filter ?
Thanks for the message! Please find the LearnPress demo link https://preview.envytheme.com/ecademy-wp/#demos
Best Regards
Thanks for your response, but sir in any learnpress demo, the course page doesnt have any filters to filter the course archive page.
Thanks! We will check and try to integrate this in our next update.
When the next update is releasing
Thanks! Expecting end of August.
Best
Thanks for your response sir, eagerly waiting for the filter in next update.
Hi sir as per the new update I can see the learnpress demo without filters site is pretty raw and uncategorised!!!!! i was waiting for the filters in your update i was very disappointed to not see the filters.
