26 comments found.
Hello. The theme hasn’t been updated for a long time. Reviews also mention problems. Do you think it’s reliable? Will I have problems if I buy it?
Hi, we have quite active support – if you face any issue you it will be resolved swiftly. Thanks
My website with OConnor theme works on Elementor 3.25.11 version. After updating to the latest version Elementor 3.26.0, my website does not work.
After the Elementor update, my website gives the warning “There is a serious problem on your site.”
we dont have OConnor Theme – Please double check on your end. Thanks
Sorry, I misspelled the theme name.
My website that I use Converta theme works on Elementor 3.25.11. However, after updating to Elementor 3.26.x, my website gives the warning “There is a serious problem with your site.” I have to go back to Elementor 3.25.11.
You can also see it in the screenshot. https://prnt.sc/RUMXazVmS8RH@shmai I’m waiting for your answer…
@smai When will you respond????
Hi, Please feel free to write or open a request there https://support.codeless.co/?page_id=8 and we will reply all your question. Thanks
Hi I’m getting an error in the colsole like this. what can be the cause? ce-global.js?ver=1.0.0:30 Uncaught ReferenceError: Waypoint is not defined at HTMLDivElement.<anonymous> (ce-global.js?ver=1.0.0:30:25) at Function.each (jquery.min.js?ver=3.7.1:2:3129) at window.ce_waypoint_animation (ce-global.js?ver=1.0.0:19:19) at ce-global.js?ver=1.0.0:56:20
Hello. How can I add or change the currency symbol of the price table? Currently there are only 4 types of currency. https://preview.codeless.co/converta/default/pricing/
I appreciate your help.
Hi, Please feel free to write or open a request there https://support.codeless.co/?page_id=8 and we will reply all your question. Thanks
Where is the documentation?
A reply would be super helpful
Hi, Please feel free to write or open a request there https://support.codeless.co/?page_id=8 and we will reply all your question. Thanks
I’ve done that
Hi
You published the Converta theme on March 14, 2023. There have been no theme updates for more than 1 year. Will there be a Converta theme update?
Hello, I purchase Converta – Software Company Theme, but I have problem with mobile view hamburger menu, to see menu you need to scroll horizontally on the right. I try to login on Codeless Support Center to attach a screen shot but I can’t login. Can you please give me a direction how to fix menu for mobile view?
Hi, Please try to again login to Support center and let me know, if not work, leave the comment again. Thanks
got issue with editing post categories
Uncaught TypeError: array_keys(): Argument #1 ($array) must be of type array, bool given in ~/wp-content/themes/converta/functions.php:2697 Stack trace: #0 ~/wp-content/themes/converta/functions.php(2697): array_keys() #1 ~/wp-includes/class-wp-hook.php(326): codeless_save_extra_category_fileds() #2 ~/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 ~/wp-includes/plugin.php(517): WP_Hook->do_action() #4 ~/wp-includes/taxonomy.php(3443): do_action() #5 ~/wp-admin/edit-tags.php(183): wp_update_term() #6 {main} thrown in ~/wp-content/themes/converta/functions.php on line 2697
how to rectify this??
Hi, please contact our support: https://support.codeless.co/?page_id=8 – Thanks!
im trying to raise topic in support forum im being blocked what kind of support is this?
I want to integrate heremenu as default menu how do I do that?
How to I user heremenu as default menu https://heroplugins.zendesk.com/hc/en-us/articles/4407184725394-Create-your-first-menu#h_01FG9G9ZMF488QBZSYARH0X823<?php echo do_shortcode( “[hmenu id=1]” ); ?> I need to add the above code in header.php but on adding nothing happes stil the main menu is showing by default.
where is the child theme? please help
Hi, please contact our support: https://support.codeless.co/?page_id=8 – we will provide you child theme copy. sorry for inconvenience Thanks!
already did please provide
Thanks – you will have it shortly. no Worries 
I couldn’t find the child theme file of the Converta theme.
Thanks for message over here, I just replied to your ticket. Over from here and lets talk there.
Thanks
Hi, I just purchased the theme and tried to upload it to a fresh wordpress website. While installing, it shows the following error and the installation fails.
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Kindly look into this and tell me how to fix this.
Hi, please contact our support: https://support.codeless.co/?page_id=8 – Thanks!
Hi, I have purchased and installed the theme today, but pages are not getting loaded properly. I am not able to install the demo which I need and not able to view the home page. Kindly check and reply back as soon as possible
Hi, please active Elementor flexbox in Elementor Settings and everything will show up as expected If problem is still there please contact our support: https://support.codeless.co/?page_id=8
HI Team,
I have buyed theme for last 2 days before… i have try to import demo content and pages.but i got a white page.
https://freightclicks.com/technology/Hello,
Please can you check out this issue with our support forum: https://support.codeless.co.
Let me know.
Regards!
After several hours editing another pages of the website, the header have reset to original? WTH? Even have history in the post. I need to do everything from the zero.
Hello,
It seems very strange because we have tested it multiple times and don’t found any issue yet of this kind.
Please open a ticket on our forum and our staff will try to find which is the issue.
Regards!
Where is child theme? I didn’t find along with package
Hello,
Please write to our support our team will help you with child themes.
Let me know.
Best Regards!
I have just purchased and downloaded the plugin. However, It does not have any documentation files ? I also can’t find any documentation on your support link. Please share documentation. It says “WELL DOCUMENTED” but it does not have any documentation files in download
Hello,
You can read the documentation here: https://preview.codeless.co/converta/documentation/
Best Regards!
Hi admin, when I just installed the demo, I got a blank page: https://demo2.kefa.vn/ Can you help me fix the problem? You can see more via video: https://youtu.be/i4p1wsa1IXg
Hi, please activate flexbox on Elementor settings page. Thanks
Hi i installed this but css and styling is creating issues. I tried creating a post in your forum but it doesnt work??? Please reach out to me asap so you can correct the issues.
Hello,
Sorry for your issue. Please contact me through our email codeless.sol[at]gmail.com.
Regards!
email sent.. awaiting reply.
activating the Elementor flexbox in Elementor Settings saved my life. Thanks
Hello,
Stay updated because all of our new themes will be based on Flexbox.
Regards!
