38 comments found.
Hi I have Installed this theme and Activated all required plugins but Edhub Core plugin is not activating what should i do now ?
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected token “function”, expecting “)” in /cloudclusters/wordpress/wordpress-198872-0/wp-content/plugins/edhub-core/index.php on line 261
Hello,
Can you please tell me your server’s PHP version?
Thanks
Currently PHP version 8.2.25.
Can you please create ticket. We will install core plugin then see how it works. https://www.radiustheme.com/ticket-support/
Is it possible to add on the detail view page of a training that it is taught by multiple instructors and not just one?
I downloaded a theme from Envato Elements, but I’m encountering a fatal error with the Edhub Core plugin.
Hello,
We tested it is ok. Just release a new version try this.
But Elements support not included if you want support need to purchase this item individually.
Thanks
When importing the content, the Homepages are not imported
Have you purchased theme? Please create ticket here https://www.radiustheme.com/ticket-support/
Thanks
Hi I have Installed this theme and Activated all required plugins but Edhub Core plugin is not activating what should i do now ?
Hello,
Have you purchased the theme? Don’t see purchased note in your profile?
Thanks
Hello,
I am adding the course category to the menu. In the menu link, I see a query like this: ?tutor-course-filter-category=17
However, on the page that opens, 6 products are loaded initially, and then there’s a “load more” button. How can I make it so that more than 6 are displayed initially on the page for this course category?
Hi,
Please create a ticket with access and screenshot we will check https://www.radiustheme.com/ticket-support/
Thanks
Hello. I liked your wordpress template. Can I add multilingualism? I want the site to be in several languages
Hello, It gives update alert for Variation Images Gallery for WooCommerce Pro plugin but it doesn’t update.
Also will template edits be released for new woocommerce? I’m getting old/incompatible template warning in woocommerce
Hi,
Already released new version.
Thanks
Hello, We bought and installed your theme, but we noticed an error. When we refresh the page in firefox and safari, the swiper feature does not work. In the console we see the following js related errors:
Uncaught TypeError: elementorFrontend.utils is undefined testmonial_1 /wp-content/plugins/edhub-core/assets/js/tutor-common.js?ver=1689777665:49
not: my elementor plugin & elementor po plugin version: 3.14.1 tutor LMS plugin version: 2.2.2
is tutorLMS integrated with the pro version here or the free only?
Based on.Free version
Please,send me demo access from the student’s personal account and admin
does it have live class features with zoom
Hi ! We bought the theme and there’s currently a bug that the support says will be fixed in the next update. Sorry but I’m already truly late. “Fixed in the next update” is not enough. The bug is hard, we can’t do anything related to using the LMS. Are we just supposed to lose money while waiting ?
Hello,
We update theme today. Please update and let me know how it works?
Hi, Could you please add Jitsimeet.
Hello There,
I have a few pre-purchase questions.
1) Maybe skipped over it, but do you have a demo of what the quiz looks like from the theme? I need to be able to provide a short quiz area. So I just want to make sure it flows like the rest of your theme.
2) I am basically interested in your theme for what it does, not how it looks. I’ve been designing WordPress sites for the past 10+ years. I just want to make sure that I am able to give the site a more personal feel rather than an educational feel. The site is for myself. I want to be able to provide mini-courses to my clients, but I need for the site to still look like my fun brand.
Thank You for your time, I look forward to your response. Chica
Hi,
Please check our demo for design. We use Tutor LMS plugin for LMS system.
Thanks
Hi, please respond to my ticket with ID# 44946
Hello,
Replied please check mail.
Thanks
hello, will this theme always be developed or update in the future? For those who purchased it, will they get an update?
Hi,
Yes will get all future updates.
Thanks
Hi, please respond to my ticket with ID# 44513
Hello,
Please check ticket reply in email.
Thanks
HI , I BOUGHT THE THEME THROUGH ENVATO LEMENTS AND IT DOES NOT SUPPORT THE LATEST TUTOR LMS VERSION. TUTOR LMS CRUMBLES WITHIN EDHUB, PLEASE HELP.
THIS IS THE CONVERSATION I HAD WITH TUTOR LMS OWNERS: Dear Renge,
Thanks for your reply,
I have checked your site. This is your theme issue. Your theme isn’t compatible with the latest version of Tutor LMS. For now, to solve the issue temporary I have renamed the tutor folder to tutor2 from the edhub-core plugin. Please check my attached screenshot. ( It will remove the theme style and use the default Tutor LMS styles )
You should contact your theme author regarding the issue.
Hello,
We tested theme is working with Tutor LMS latest version. Please create ticket with screenshot we will check https://www.radiustheme.com/ticket-support/
Thanks
Is the Tutor LMS license bundled? Do do we need to pay extra for the LMS separately?
Our theme is based on Tutor LMS free version.
Thanks