12922 comments found.
Website with woodmart theme is very slow, load time https://prnt.sc/aRn4R0CCtfrj , on mobile you have to wait above 10s. Using only 4 plugins https://prnt.sc/TxEnCrz0d6-- , why website is so slow? i’m using pro hosting.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
I just want to inform the programmer that “Add to cart” does not work quickly on PHP 8.1, so I had to change it to 8.0 and this way it adds the product to the cart faster.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
hello. i am getting Broken ARIA reference in wave validator in homepage in products (grid or carousel) module. It is on the button (on hover) where you choose from variation in order to quick add to basket ( https://ibb.co/znyf773 ) could you please assist? thank you
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
I created a variable product in another installation with storefront theme and received the same ARIA error -> https://wave.webaim.org/report#/https://giannis.krokeai.gr/ . Is it a woocommerce error ?
If it happens with other themes as well, then yes, it is probably a general WooCommerce issue.
hello, please how can i change, in visitor counter, people watching this products now in spanish?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello there, My support is over but I get that message “There are some issues with the items in your cart. Please go back to the cart page and resolve these issues before checking out.” I’m having that issue when I add more than 100 items on cart. In the same time, the cart page cannot load at all.
Thanks, Haris.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Hello, I just bought this theme last night, and I’m currently having lag/slow loading issues with Elementor. I disabled most of the stuff in the theme’s settings, but Elementor is what causing the slow loading for every page click. I disabled Elementor and the payload goes back to 1 second, vs 8 seconds for every page with it on. What could I disable.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello! Sir if you don’t mind please let us know how to change color side as like this example – https://prnt.sc/awdHaIFr1Zy4 please check the example.
Regards!
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
getting this error while manual updating the theme, features are not showing on bing and mobile displays , any suggestions?
deleted and added new , still no luck , issues on bing browser and mobile openings.
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Hello guys, I’ve noticed a fatal error on my log kindly check:
[15-Aug-2023 10:06:02 UTC] PHP Fatal error: Uncaught TypeError: reset(): Argument #1 ($array) must be of type array, bool given in /home/u156430489/domains/mydomain.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/frequently-bought-together/class-frontend.php:417 Stack trace: #0 /home/u156430489/domains/mydomain.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/frequently-bought-together/class-frontend.php(417): reset() #1 /home/u156430489/domains/mydomain.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/frequently-bought-together/class-frontend.php(324): XTS\Modules\Frequently_Bought_Together\Frontend->get_products_purchase() #2 /home/u156430489/domains/mydomain.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/frequently-bought-together/class-frontend.php(233): XTS\Modules\Frequently_Bought_Together\Frontend->get_form_content() #3 /home/u156430489/domains/mydomain.com/public_html/wp-includes/class-wp-hook.php(310): XTS\Modules\Frequently_Bought_Together\Frontend->get_bought_together_products() #4 /home/u156430489/domains/mydomain.com/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #5 /home/u156430489/domains/mydomain.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #6 /home/u156430489/domains/mydomain.com/public_html/wp-content/themes/woodmart/woocommerce/content-single-product.php(241): do_action() #7 /home/u156430489/domains/mydomain.com/public_html/wp-includes/template.php(787): require(’/home/u15643048…’) #8 /home/u156430489/domains/mydomain.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template() #9 /home/u156430489/domains/mydomain.com/public_html/wp-content/themes/woodmart/woocommerce/single-product.php(28): wc_get_template_part() #10 /home/u156430489/domains/mydomain.com/public_html/wp-includes/template-loader.php(106): include(’/home/u15643048…’) #11 /home/u156430489/domains/mydomain.com/public_html/wp-blog-header.php(19): require_once(’/home/u15643048…’) #12 /home/u156430489/domains/mydomain.com/public_html/index.php(17): require(’/home/u15643048…’) #13 {main} thrown in /home/u156430489/domains/mydomain.com/public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/frequently-bought-together/class-frontend.php on line 417
Thanks for your help.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hi, after add a image review on single product page, it return a 404 error page. How can I fix it?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello, recently we saw a drop in Google rankings for some keywords after implementing the infinite scroll to the products.
After some digging I found out an article about it in Google: https://developers.google.com/search/blog/2014/02/infinite-scroll-search-friendly
We have the /page/ etc in our url so this is good, but see the Google example here: https://scrollsample.appspot.com/items?page=8
It is a super nice and great idea to have a sticky row in the bottom of categories, blog and anywhere where we have infinite scroll with the links to other pages.
Can you add this to your theme at some point? Since this will help every page to link to every other page of the list and it will be much more beneficial for SEO. I as a web developer for over 13 years think it is a great feature!
Best Regards
Hello,
Our infinite scrolling has links to each pagination page too. All these pages are crawlable by Google as separate items. There shouldn’t be any issues with indexing them.
Kind Regards
I am expecting version 8.0
Hello,
Our 8.0 version will include full Gutenberg support and will be released next year 
Kind Regards
oh, thanks
Hi I know I probably shouldnt take this here. But for some reason we cant translate “Logout” in the on the account pages to “Logga ut” (which is Swedish). Have tried to change it with Loco Translate but no luck.
Hello,
Please create a topic on our support forum and provide us with all the necessary details for your request with a few screenshots and enable admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Best regards
Hi, does the theme have a manager to add products in e-commerce?
Hello,
Thank you for contacting us. But we don’t quite understand your question. Could you please clarify what you mean?
Kind Regards
Ok, if the theme has a custom management panel to add products in e-commerce?
Also, is it possible to add products with a discounted offers attribute, which are highlighted on the home page?
Is the site multi-currency?
In the demos where the multicurrency option appears in the header, as: https://woodmart.xtemos.com/mega-electronics. The option does not appear in the mobile version, can it be added?
Hello,
Yes, our theme uses WooCommerce to manage products, orders and other eCommerce functionality. Multicurrency is not included but can be achieved with a help of a plugin.
Kind Regards
Could you tell me which plugin? or is it free? to buy the theme. Thank you!
Yes, this plugin is free. Here is a link where you can read more about it https://wordpress.org/plugins/woocommerce/
Hello!
Video in product pages doesn’t work: https://strateg.shop/product/jagged-alliance-3/. Why?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
Hi, I have imported the demo. Although I changed the blog post, the words on the site do not change.
Hello,
Thank you for reaching out to us with your question. We appreciate your interest in our product and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
An error occurred while updating Woodmart: Could not copy file. woodmart/inc/admin/import/dummy-data/mega-electronics_base/content.xml
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
How do I hide the Footer section on the product page? I want the product page free of many lines of code
Hello,
You can create a preset for the single product page and disable this option there. Read more about our Theme Settings presets in our documentation here https://xtemos.com/docs-topic/theme-settings-presets/
Kind Regards
Hello, we found your theme and we really liked it, we want to buy it but we have a question on our website. We have some products that do not have a specific price, but rather they would have a quote button and it would open a popup with a form made with the contact form plugin. .. could we do that with your theme?
Example link:
https://lfsusa.store/product/z72gdm-73-cu-ft-glass-door-merchandiser-refrigerator/Best regards Adriana M.
Hello,
Thank you for contacting us.
You can use our Single product page builder and create your custom layout. Read more information in the documentation https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart
Kind Regards
Hello, thanks for answering, we will review your documentation further and proceed to purchase your theme.
You are always welcome. Feel free to contact us if you have any further questions.
