Hello there,

Thank you for your interest in our theme. You have to enable CSS class option in screen options and add class name for linkedin ( mdi-linkedin ). Please refer the screenshot below

Thanks, N

Hello there,

Thank you for your interest in our theme. All overridable templates are inside: themes/geeks/tutor/ folder. Our theme provides an override for all default templates to match our layout. You can use a child theme and copy the templates you want to override and customise them according to your requirements.

Thanks, N

Is it possible to give us a detailed instructions. Because we are not sure about the steps. Our main concern is layout for /courses and /course-path/. How do I change it ?

Hello there,

Thank you for getting back.

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to ThemeForest customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

If you are Elements customer, please note Elements subscription does not include theme support.

Thanks, N

Hello there,

Thank you for your interest in our theme. Sorry we are not taking part in the sale this year. And the theme is not compatible with MemberPress plugin.

Thanks, N

Hello there,

Thank you for getting back. We answered your ticket please check .

Thanks, N

Abri um novo ticket, pois tive que alterar o e-mail. Poderia enviar novamente o que foi solicitado? Obrigado.

Hello there,

Thank you for getting back. Our support team is answering your tickets. Please check.

Thanks, N

Hello there,

Thank you for your interest in our theme and for noticing the issue. We are working on this issue we will fix and release an update as soon as possible.

Thanks, N

Hello there,

Thank you for reaching us.

You can update the theme can be updated in 3 ways:

1. Automatically: You can use the Envato Market plugin to update the Theme automatically. Instructions here: https://ibndawood.com/how-to-update-a-themeforest-wordpress-theme-or-a-codecanyon-wordpress-plugin/

2. Semi-Automatically: Sometimes, (1) does not work. You should download the latest installable WP theme zip file from your Themeforest downloads page and then upload it via Appearance > Themes > Add New > Upload Theme and upload the zip file. WP will backup the old Theme and install the new one.

3. Manually: You should download the latest installable WP theme from your ThemeForest downloads page, rename your current theme folder in wp-content/themes folder, unzip the downloaded WP theme from your Themeforest downloads page and upload it to wp-content/themes folder.

Please note that updating a theme will override any custom changes that you make to the parent theme. Hence we recommend using a child theme. A child theme is not meant to be updated and should contain only your custom changes. Also, we strongly advise that you backup your website and database before updating. It allows you to roll back the update if anything goes wrong after update.

Hope this answers your question. Let us know if you have any other questions.

Thanks, A

Hello there,

Thank you for purchasing our theme and for reaching us. We have released an update – v1.2.17 which is compatible with WooCommerce 8.2.0. Please update the theme to v1.2.17.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, N

Thank you

Hello there,

Thank you for purchasing our theme and for reaching us. We checked in our demo it works fine. Please refer the screenshot below

Let us know if you have any other questions or need further help.

Thanks, N

Hello there,

Thank you for purchasing our theme and for reaching us. We are sorry about the delay in response. October 2 is a statutory holiday in our country and hence our support was offline.

You can monetise your courses using WooCommerce. You need to install and activate WooCommerce. Once you’ve done that, you need to create a product for the course. It needs to be a digital product and you can set its price. You’ll have to assign the product to the course.

Here is a detailed documentation on how to do it: https://docs.themeum.com/tutor-lms/ecommerce/woocommerce/

If you still have issues please email our support from here : https://themeforest.net/item/geeks-online-learning-marketplace-wordpress-theme/34322176/support with screenshots of the issue you are facing. We will check and help with the issue

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Y

Thank you so much! I´ve sent an e-mail (ticket) – #87320 Can´t say how much I appreciate your help. Best regards

Hello there,

Thank you for getting back. Our support staff have checked the ticket and request you to share the site URL. Please take a look and let us know if you need further help.

Thanks, A

Just did it , Thank you so much

Hello there,

Thank you for purchasing our theme and for reaching us. The theme is translatable and we have included all the strings with the pot file. You can use a plugin like loco translate to translate the theme into your language. You can find instructions here : https://docs.woocommerce.com/document/woocommerce-localization/#section-5

Thanks, N

Hello again,

Thank you for reaching us. Tutor LMS 2.3 was released 2 days ago. We are working on testing the theme for compatibility.

Regarding Elementor the_content, can you please email our support with a screenshot of the issue that you are facing?

Kindest Regards, MadrasThemes

This’s on your preview theme.

Hello there,

Thank you for getting back. Thanks for noticing the issue. This issue occurs only when the user logged in as a student .Here this the custom code to resolve this issue.

Please add this custom CSS to Appearance > Customize > Additional CSS : We will add this in our theme and release an update ASAP.

Hope this helps,

Thanks, N

Hello there,

Thank you for purchasing our theme and for reaching us. You can continue using the theme and shall have access to the theme updates for the lifetime of the theme. Only access to support is restricted.

Hope this answers your question. Let us know if you have any other questions.

Thanks, S

I cannot import demo on new website.

Can you please clarify what is the issue that you are facing?

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to ThemeForest customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

If you are Elements customer, please note Elements subscription does not include theme support.

Thanks, S

Hello there,

Thank you for your interest in our theme. You can not customize/ edit or update the premade page built for Tutor LMS. If you really want to customize it, you have to do it from the code file. You can add or remove the dashboard menu items by using some code snippet. Here is the full documentation. https://docs.themeum.com/tutor-lms/developers/editing-tutor-dashboard/

Thanks, N

Hello there,

Thank you for your interest in our theme. Yes, Our theme is compatible with Tutor LMS pro you can access all features of this plugin.

Hope this clarifies. Let us know if you have any other questions or need further help with the theme.

Thanks, N

Thanks for your response, I will further check other plugins I need and get back for any clarifications.

Glad to be able to help. Please do not hesitate to reach us if you have any questions related to our theme.

Thanks, S

Hello there,

Thank you for your interest in our theme.

Your requirement can be achieved only using custom code. Please note that while customisations are outside of support scope ( Ref: https://themeforest.net/page/item_support_policy ), we do help all our customers with customisation requests that do not consume much time and based on our availability. Sometimes it also happens that we are unavailable for custom requests or the custom request would take much time. Please be aware of this clause.

Video storage is not handled by the theme. It is handled by Tutor LMS plugin which uses WordPress’s media if you choose to upload the video to your server instead of to a third-party service.

Thanks, N

and why not just implement the profile picture icon and cart icon on mobile view header? than requiring people to contact support to do it, I feel it should be a fundamental feature on any theme to help better the UX of users

Hello there,

Thank you for getting back. By default cart icon is not displayed in mobile view We will and add this and release in future updates .

Thanks, N

Thanks so much, very important for mobile users

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to ThemeForest customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

If you are Elements customer, please note Elements subscription does not include theme support.

Thanks, S