Discussion on Wolmart | Multi-Vendor Marketplace WooCommerce Theme

Discussion on Wolmart | Multi-Vendor Marketplace WooCommerce Theme

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Hello, I would like to know how to put the title of a product on two lines if the title becomes too long (home page and product page)

Hello, @soul24,

1. To change the width of the search bar for mobile, Go to that search bar element>>click on the pencil icon to edit it>>Genral>>Search bar width.

Screenshot:

https://postimg.cc/Yhf8x4h5
https://postimg.cc/G8thXsLq

2. For this, We are really happy to assist you, and we need your site WP Admin URL and Credentials to help you out.

So we request you to please contact us via our support system with your site WP Admin URL and Credentials so that we can check it for you on your site and help you out.

Regards don-themes.

it is done

Great!!

Olá, preciso traduzir meu tema para outro idioma, como posso fazer?

Hello, @admsiteanis,

Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> WolMart >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

Also, please Navigate to Loco >> Plugins >> WolMart-Core >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

https://wordpress.org/plugins/loco-translate/

Note: 1. Custom (recommended)

2. This is Loco’s protected folder under “wp-content/languages/loco/” which is safe from automatic updates and provides priority over the above locations.

https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#order

If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.

https://localise.biz/wordpress/plugin/manual/filesystem

If the issue still exists then please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards don-themes.

Compare button is not adding products to the compare list when user is not logged in.

https://www.cashconverters.co.za/

Please advise.

Hello, @markbccsa,

we are writing to apologize for the inconvenience caused by the issue you have been experiencing with our theme. We have checked the issue you mentioned, and the issue is indeed present.

We appreciate your hard work in helping us debug the issue. Your patience and understanding are greatly appreciated.

We have sent a bug report to our development team, and they are working on a fix. We expect the issue to be resolved in the next update of the theme. We value your continued business, and we apologize again for any inconvenience this has caused.

Regards don-themes.

Hello, any feedback regarding this bug on the theme?

Hello, @markbccsa,

Could you please contact us via our support system with your site WP Admin URL and Credentials and also Cpanel Login details so that we can look into it for you on your site and help you out? https://d-themes.com/support

Regards don-themes.

Support System
Documentation
Support Articles

Hi, Back to the topic of importing Demo’s. I am not an IT specialist but I use Wordpress as a hobby. A friend asked me for help, so I’m trying to do the first setting up the store so that it can continue… I have problem to import files…

1) I tried through the Wolmart panel -> Setup Wizards -> Import Demo, but an error appeared and it did not import the data – I tried several times and various Demos, but to no avail

2) Then I used Wordpress > Settings> Tools -> Import a) demo file 1 unzipped -> zip folder b) after unpacking there are 3 files -> content.XML, theme_options.php, widget_data.json c) in Wordpress, I used only the content.XML file for import – content and photos have been added; d) Should files from the Demo folder: theme_options.php, widget_data.json be copied somewhere? d) after importing the data, there is a problem with the Menu and other settings, because they are not the same as in the Demo. As I described above, when these files (Demo folder) are copied somewhere, should the menu (header) appear as in the Demo?

Please provide information about above.

Hi, Is there a list of pages and posts, products, categories, etc. that should be added after importing the Demo? During the import of Demo 1 with Wolmart panel, an error popped up several times, so I used Import from Wordpress but I don’t know if everything is added because some pages are duplicated now.

Hello, @lucas_rem,

Sorry for the inconvenience caused while importing the demo. Before importing the demo, please make sure to check the current status of your hosting provider’s system status from wp-dashboard>>wolmart>>setup wizard and check that it meet all the requirements.

Screenshot: https://postimg.cc/Bj074SCw

If you are running low server configuration due to hosting limit, then you have use the Alternative method to import the demo. Because standard method will import demo only if server meet all these requirements.

Now, We request you please uninstall the pre-imported demo and use Alternative method to import the demo.

You can also check this manual: https://d-themes.com/wordpress/wolmart/documentation/2021/05/25/import-demo/

Hope so your page duplicated problem will also solve after importing demo again.

And if the issue will still persists then contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards don-themes.

Thank you for your answer.

Here are my comments:

1) due to the fact that I decided that maybe some server settings have an impact on the incorrectness of the website: I moved the entire website to another server and installed all plugins, theme, etc. from the beginning.

2) System status -> looks good in my opinion: https://postimg.cc/kDM5b9Mb

3) Uunfortunately the problem with Data Import – demo 1 is still there. See some screenshot: https://postimg.cc/B8GFWyTB

4) Both previously (on the previous server) and on the new one – when I want to remove demo 1 – it’s not possible -> the uninstall button is not active – see below: https://postimg.cc/Z0gCt2Zv

Any suggestions as to what could be causing it and how it might be resolved? It seems to me that such a problem can often be in people who have this theme or another … and such information will be useful to more people / users.

I know that I can contact via the support, but I would like to know how to solve this problem, because in a few weeks I want to launch the store myself and know the basics -> how to install a regular theme.

Hello, @lucas_rem,

It’s because your server environment can not access to our servers.

Please try to ping our servers and let us know if it works. If the above addresses are blocked by your hosting provider and your site does not able to request these addresses then you have to ask your hosting provider to remove the restrictions and solve this for you.

OR

Please enable the curl extension from the server this will fix your issue. This extension is required for the registration process.

OR

The issue mostly occurs when the server has any kind of restriction and does not allow you to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme.

Alternatively, please contact us via our support system with your site WP Admin URL and Credentials and also with Cpanel Login details as well, so that our experts will look into it for you on your site and help you out.

Regards don-themes.

Hi there,

We are facing a number of issues with the theme: https://www.cashconverters.co.za/

1. The header disappears from time to time or browses through the website. 2. The cart count number/Side Cart pop up doesn’t load or show the products in the cart.

Can you please look into this.

Thank you

Hello, @markbccsa,

We are writing to apologize for the inconvenience caused by the issue you have been experiencing with our theme. We have checked the issue you mentioned, and the issue is indeed present.

We appreciate your hard work in helping us debug the issue. Your patience and understanding are greatly appreciated.

We have sent a bug report to our development team, and they are working on a fix. We expect the issue to be resolved in the next update of the theme.

We value your continued business, and we apologize again for any inconvenience this has caused.

Regards don-themes.

The header is still not showing, and we have double checked with our plugins, please assist.

https://www.cashconverters.co.za/

Hello, @markbccsa,

Then we request you to please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out. please remain all the third-party plugins deactivated on your site and provide us the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well.

Regards don-themes.

Incredible theme, I love it, I want to buy it, but I would like to know if there is a demo for the sale of digital products something similar to themeforest, if it is, please let me know so I can purchase 5 copies for 5 websites, thanks

Hello, @nulled1985,

Thank you for considering our theme for your project. We’re genuinely thrilled to have caught your interest and we’re here to support you every step of the way. In response to your question, I’m pleased to confirm that our Wolmart theme offers a variety of comprehensive demos that are specifically designed to help you understand its capabilities, including the sale of digital products. Feel free to explore these demo links at your convenience:

https://d-themes.com/wordpress/wolmart/demo-1/
https://d-themes.com/wordpress/wolmart/demo-4/
https://d-themes.com/wordpress/wolmart/demo-8/

Our Wolmart theme is versatile, and we provide 25 different demos that cover a range of uses, just like the examples you’ll find through these links Should you have any further inquiries or need assistance, please don’t hesitate to reach out. Once again, thank you for choosing our theme – we’re excited to work with you!

Regards don-themes.

How to allow “vendor” can go to admin panel (wp-admin) page?

Hello, @hirosichen,

If you are using Dokan Multivendor plugin on your site,then you can access backend to your vendor From wp-dashboard>>Dokan>>settings>>Generall>>From here give Admin area pane screenshot: https://postimg.cc/nXtB4p2W

And If you are using WCFM Multivendor plugin on your site, then you can access backend to your vendor from vendor dashboard>>capability>>Admin access. screenshot: https://postimg.cc/fSNDH2PM

Regards don-themes.

Hi there,

I use Loco translate plugin to translate Wolmart to Chinese. However, the following strings does not work “Vendor Info” and “More Products From this Vendor”. Can you check if you properly set translation function?

Hello, @hirosichen,

Could you please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards don-themes.

Hello, I submitted the ticket to your support system. Can you have a look? Thanks!

Hello, @hirosichen,

We have already replied to your support ticket, please check back our reply there and then reply back to the ticket accordingly.

Regards don-themes.

Hi, want to buy!

1. Multivendor system and admin area as well customer panel is included ? Or I need to pay separately.

2. Can Vendor can purchase special promotions (special deal, featured products, etc) for each specific product for specific X days ? IF YES which plugin will have that ?

3. Can I add membership/packages option for Vendors while signup ? example in one package/membership their products will be visible for specific X days after that they disappear then vendor needs to renew his membership.

4. Website collects specified % fee from every sale, each Vendor can have different % fee from sales based on the membership Vendor will buy ? If YES which plugin ?

5. Vendor can post only specific amount of products based on the membership purchased ? if YES what plugin ?

6. Can Vendors sell products under only 1 SKU per product similar like Amazon ? Customer can pick up Vendor if he wants. Automatically is chosen Vendor with cheapest price and with at least 5 positive reviews ? if YES what plugin ?

7. Can you add to the product page – Frequently Bought Together below add to cart section ?

8. Theme has built in BULK discounts ? based on quantity ? on the product page saying buy 10 save % buy 20 save % etc.

9. Can you add to the product page – XX people has this item in their cart ? If plugin required which one is need ?

10. On product page when quantity of product availability falls below XX it will be shown message “low in stock” ?

Thank you

Hello, @newsky333,

First of all, thanks for showing your interest in WolMart WordPress :)

1. Yes, our theme includes the multivendor system, admin area, and customer panel without any extra cost. You can seamlessly achieve a multivendor setup using the required plugins: Dokan, WCFM, OR WCFM multivendor plugins. These plugins come with a theme package and they are fully compatible with our theme and will empower you to create a robust multivendor platform with ease. As you can check this manual for more information: https://d-themes.com/wordpress/wolmart/documentation/category/vendors-feature/

2. Unfortunately, the option you’re inquiring about is not available in the Dokan Lite plugin that comes with the theme package. However, you have the opportunity to achieve this functionality by upgrading to the Dokan Pro plugin. By purchasing the Dokan Pro plugin, you will gain access to the ‘Product Advertising’ module.

Check this manual for a better understanding: https://wedevs.com/blog/406531/how-to-advertise-in-marketplace/

3. Absolutely, both the WCFM and Dokan plugins offer the capability to incorporate membership and subscription options for your vendors. Dokan Plugin membership: https://wedevs.com/dokan/modules/subscription/ WCFM plugin membership: https://wclovers.com/knowledgebase/wcfm-membership/

4. Yes, there are different types of vendor commissions available in Multivendor Plugins. You can set Global Commission, Vendor Wise Commission, Category Wise Commission, and Product Wise Commission from the vendor. To check Dokan Plugin commissions: https://wedevs.com/docs/dokan/tutorials/how-to-setup-dokan-vendor-commission/ To check WCFM commissions: https://wclovers.com/knowledgebase/wcfm-marketplace-commission/

5. Yes you can control vendor capabilities like a number of products. For this, you need to configure your Dokan plugin setting from wp-admin dashboard>>dokan>>setting>>vendor capabilities. https://wedevs.com/docs/dokan/all-vendors/managing-sellers-products/

6. Yes You can allow customers to add SKUs by your vendor or you can control it by yourself also. Dokan Plugin:https://wedevs.com/docs/dokan/vendor-dashboard/products/

7. Yes off course, you can add “frequently bought together” products in wolmart theme.

First, you need to add products for “Frequently bought together” while editing products for your online store.

screenshot:https://postimg.cc/xkHp1PVN

After adding the products in “Frequently bought together”, Enable this option. To get this option, Go to WP—Dashboard>>wolmart>>theme option>>product page>>frequently bought together and enable this option.

screenshot:https://postimg.cc/r0pk0bVY

8. Unfortunately there is no option for this in theme. For this availability, you can use woocommerce plugin’s paid extension or you can use a third-party plugin for this at your own risk. If you want to check the premium extension, You can check this manual: https://woocommerce.com/products/bulk-discounts-for-woocommerce/

9. Sorry for the inconvenience but there is no direct option available for this. It requires extra customization and we do not give extra customization support. You can check this manual for a better understanding: https://itzmekhokan.wordpress.com/2019/08/06/show-how-many-people-have-added-a-product-in-their-current-cart/

10. The low stock and its notification in the front end can be adjusted via WooCommerce → Settings → Products → Inventory. Described here: https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options.

Regards don-themes.

Where is the child theme? it is not in the zip file I downloaded from themeforest. Please provide child theme

Hello, @4privacy,

Wolmart provides an easy way to create child theme. You need to input child theme title and click ‘Create’ button. Then you could see ‘Wolmart Child Theme’ is added and activated in Appearance > Themes page.

Please refer to our theme documentation here: https://d-themes.com/wordpress/wolmart/documentation/2021/05/25/creating-child-theme/

Regards don-themes.

After delting and starting over 5 times still no dice for me. I do not get any product to appear on the mobile side of the site. Need Help please and unable to sign into the support section.

Hello, @kcupcakesforbes,

Could you please share your theme purchase code PDF file with me via my email: donaldaizaz@gmail.com so that I will check/verify and create the new support account for you?

Regards don-themes.

I am not able to login to your support center, it say: There has been a critical error on this website.

Hello, @rickogdwugd,

Please share your theme purchase code and a very fresh new email that you never used for support with me via my email: donaldaizaz@gmail.com so that I will check and create the new support account for you.

Regards don-themes.

Hello, @rickogdwugd,

Sorry for the inconvenience, but please do not share confidential information here as this is a public platform so that is the reason, I hide your comment.

And I also replied to your email with the information, please check my reply to your email and then reply back there accordingly.

Regards don-themes.

Hello hi, I was wondering about the mobile view of the website. For some reason items listed in woocommerce shop does not propagate on the mobile side of the website. Only on the desktop side. I have cleared the cache in the site, in the browsers and on the untit I’m using and still no dice. Please help. Thanks

Hello, @kcupcakesforbes,

I hope this message finds you well. We would like to inform you that our Wolmart theme is fully responsive, ensuring an optimal browsing experience on various devices, including PC, tablet, and mobile views.

As you can see this screenshot of the mobile view: https://postimg.cc/Xppq3fxg

Sometimes there might be other factors that could affect the performance of your website. To better assist you and identify any possible concerns, we kindly request you to share the URL of your site where you are facing the issue. Before doing so, we would like to tell you that could you please do these steps:

1. Please try to disable all the third-party plugins on your site except Theme Required/Recommended plugins, and check back your site after clearing the browser cache, might be any additional/extra third-party plugins conflicting on your site and creating that issue. If this will resolve your issue then again you have to activate all the third-party plugins one by one and check which one is creating the issue on your site, and try to reach out to the Plugin Author for further help on this.

2. Please ensure that currently you are using new version of Wolmart theme along with the wolmart core and other recommended plugins on your site.

3. If you have made custom layouts, then check please responsive setting of the page.

Note: Please take the complete backup of your site before following the above steps as that might affect your site.

Regards don-themes.

No product displays on mobile version. Also whatever you screen shot I do not even have any demo product on the website in months

Hello, @kcupcakesforbes,

Well it was our demo site screenshot, and we would like to request you that please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards don-themes.

When I click on ‘Add to Cart’ for a product, the spinning circle keeps going, and nothing happens. I checked for errors and found the following error. How can I fix this? theme-async.min.js:1 Uncaught TypeError: Cannot read properties of undefined (reading ‘closest’) at HTMLBodyElement.<anonymous> (theme-async.min.js:1:82651) at HTMLBodyElement.dispatch (jquery.min.js:2:43184) at y.handle (jquery.min.js:2:41168) at Object.trigger (jquery.min.js:2:71790) at HTMLBodyElement.<anonymous> (jquery.min.js:2:72385) at Function.each (jquery.min.js:2:3003) at e.<computed>.each (jquery.min.js:2:1481) at e.<computed>.trigger (jquery.min.js:2:72361) at Object.success (wcpd-frontend.js?ver=2.6.3.1?t=011814:402:27) at c (jquery.min.js:2:28447)

Hello, @sheldonyang93,

Could you please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.

Regards don-themes.

Hello, on the product category pages, how can I move the category description to appear below the products instead of above?

Also, how can I add the category name above the products as a H1?

I figured this out, but I need to change the headers on the product category pages from H2 to H1. How do I do that?

Hello, @teammicro,

Sorry for the inconvenience but if you are referring about changing the Headers heading to h1 or something, then we are really Sorry for the inconvenience but there isn’t an option available in the Theme for that. It will eventually require Customization to do so and we at this platform provide dedicated Support related to Theme Options related issues only.

If you want any CSS change (something like text color, background color etc) on that then that would be possible. You can mention us that, we will provide you the respective CSS for that.

Regards don-themes.

any chance to have a website with this template like: 1 product with auction option or buy now, or 1 product auction only, 1 product buy now only. is that possible? the only vendor will be me, so i will add products for sale.

Hello, @alexistkd,

First of all, thanks for showing your interest in WolMart WordPress :)

Sorry for the inconvenience there is no direct option for this functionality available in the theme but alternatively, you can use a third-party plugin for this like “Yith Woocommerce Auctions” or “Ultimate Auction for WooCommerce”.

You can also see this video: https://youtu.be/Ubt878VFyKY

If you encounter any further difficulties or have any additional questions, please don’t hesitate to let us know.

Regards don-themes.

Hello support but I need your help. On the product variation, it doesn’t show the name of the product color just the color, or image I want the name to appear on top of either the variation image or the variation color.

How can I do this, i have tried everythingi know, thanks.

Thank you very much for your support and advice.

please, don’t forget to implement this feature natively on your next update, it would go a long way thanks guys.

Hello, @Minerkid,

Thank you for your feedback and suggestion! We appreciate your interest in having this feature implemented natively in our upcoming update. Our team takes user suggestions seriously, and we will definitely consider it for future development. We value your support and continued involvement in making our product better. If you have any more ideas or feedback, please feel free to share them with us.

Regards don-themes.

We have been consistently experiencing vendor login challenge. Vendors create their account with a password but they are not able to login with the same password and they consistently receive password incorrect. Even when we reset for them, they still receive the error

Hello, @iaidoo,

Which multivendor plugin are you using on your site?

Experiencing consistent login challenges for vendors can be frustrating. There could be several reasons behind this issue. Here are a few potential causes and suggestions for troubleshooting:

1. Password Complexity Requirements: Verify that the password complexity requirements for vendor accounts are clearly communicated. If the system has strict requirements, such as a minimum number of characters, special characters, or a combination of uppercase and lowercase letters, make sure the vendors are aware of these rules.

2. Password Case Sensitivity: Check if the password field is case-sensitive. Vendors should ensure they are entering their password exactly as they created it, considering uppercase and lowercase letters.

3. System Glitches: Assess if there are any system glitches or technical issues causing the problem. Check if other users, such as employees or administrators, are also experiencing login difficulties.

4. Browser Compatibility: Confirm that the login system is compatible with common web browsers. Instruct the vendors to try accessing their accounts using different browsers (e.g., Chrome, Firefox, Safari) to determine if the issue persists across all platforms.

5. Account Lockouts: Verify if there is a system policy that locks out an account after a certain number of failed login attempts. If such a policy exists, vendors may unintentionally trigger an account lockout by repeatedly attempting to log in with an incorrect password. In this case, you may need to unlock the vendor’s account or wait for the lockout duration to expire before they can successfully log in.

6. Temporary Password Issues: If the system allows you to generate temporary passwords for vendors, ensure that the temporary password setup is functioning correctly. Double-check the instructions provided to vendors for resetting their password and confirm that the temporary password is being correctly communicated to them.

If the issue persists after troubleshooting these common causes, it may be necessary to involve Vendor plugin support from your system’s vendor to investigate further and provide a solution specific to your system setup.

Regards don-themes.

Hello,

When the button is given: add to the cart, on the product page, only the notice appears, is there an option of some type of Ajax animation?How do you open the cart or a popup message?

Hello, @iwa360,

I would like to apologize for any inconvenience caused, but unfortunately, we do not have the option to display the cart popup on the single product page at the moment. However, I want to assure you that the cart popup is displaying correctly on all other pages of our website.

We understand that this feature would enhance your shopping experience, and we value your feedback. Our development team is constantly working on improving our website, and I will personally pass on your request to them for consideration in future updates.

Thank you for your understanding, and we appreciate your patience.

Regards don-themes.

thank you,

It is good to know that you constantly work on improving theme and listening to user’s suggestions.

Hello, @iwa360,

You’re welcome! We appreciate your feedback and are committed to continuously improving the theme based on user suggestions. If you have any further ideas or recommendations, please don’t hesitate to let us know. We value your input!

Regards don-themes.

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