21 comments found.
Hi, I imported demo content but some pages is not looking as expected. Services header is not working. In your case https://wordpress.zozothemes.com/tranzkart/service/train-freight/ dark background title and breadcrump. There is no any header in my website. And when I change something in theme options nothing is not changing. Can you help me?
there is no any Tranzkart product in your website. I wanted to create ticket. Can you please answer to my questions.
I tried to turn on maintain mode it is not effecting. Theme options some of features is not working at all.
Hello, I am interested in purchasing your theme. I noticed that it is compatible with WooCommerce, but I would like to see what the WooCommerce integration looks like on a website using your theme. Do you have an example I could look at?
Thank you in advance 
After the update I have this error
Warning: require_once(/home/customer/www/SITE.it/public_html/wp-content/themes/tranzkart/admin/class.plugin-settings.php): Failed to open stream: No such file or directory in /home/customer/www/SITE/public_html/wp-content/themes/tranzkart/admin/class.admin-settings.php on line 425
I can’t open a ticket with you because it says:
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
I believe I am entitled to support because it is your update that crashed the backend of the site.
Since I have to work on the backend, I uploaded a backup from yesterday, I don’t want to redo the update again if it will block me further.
Sorry for delay, Updated theme file. Please download and update it now. It will fix the issue.
Hello, We purchased the Tranzkart – Transportation WordPress Theme for Logistics theme. I need some help. We are using demo 1 and on the “About Us” page a little lower on the right above the phone number there is a moving arrow and on the right there is a moving airplane. Please tell me how to remove them. My other question is when I open the site all the elements are shifted to the left. When I scroll down the page the elements fall into place. Can you help me how to fix this and when I open the site it loads with normally arranged elements.
Another question. On the home page of demo 1 in the “Focused On Quality” section there are two moving arrows. One points to the right and the other down. Can you tell me how to remove them.
And finally. In the contact form I want to add an option for marking regarding the provision of personal data. When I create this field in Contact Form 7 and add it to the contact form, a box appears that must be checked in order for the client to send their inquiry through the contact form. The problem here is that it is in the middle and is the size of the fields from the contact form itself, that is, large and the text is below it. What I want to do is move the box to the left and the text to stand next to it on the same line and to become the following on the left to have a small box and next to it text that continues on the second line. Thanks, Regards
Hi Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/ . Thank you
After theme update, next to each headline the headline tag name appears. Thanks.
Thank you for reaching out! It looks like the headline tag names are displaying next to each headline after the theme update. Please contact our support team and provide a screenshot of the issue so we can assist you better. You can reach us at https://zozothemes.ticksy.com. Looking forward to resolving this for you!
Thanks, I contacted you in chat because with my license key it does not let me open any ticket (you should allow it since it is an error due to an update of yours that was not there before). However Sam (tech lead), in chat told me that he was still working on it. Please let me know as soon as possible, I can not stay with all the headlines of the site in that way. Thanks
Updated plug-in sent via chat messenger
where to edit the color of these icons. eg change red icon to orange (color code: #f47e00)
We have used mostly icons, but a few elements are images because they were not available in the icon library. Icons can be easily customized using the theme color options. However, for the images, color changes need to be done manually in Photoshop. Thank you
Hello, I’ve just installed your theme and it looks beautiful!
One question, where do I setup the social media links on the top header? On the theme options, there isn’t an option; there are options however on which social media to display and their styling.
Thank you and good luck with your sales!
Hi, in Theme Options >> Social >> Social Links >> here we can manage social media and on top header you just enable social media option using drag and drop https://docs.zozothemes.com/tranzkart/index.html#customizer_settings_header here you can get a clear idea. Thanks for your feedback.
I see you need to click on the icons on the enabled social media to edit them. Sorry, it wasn’t clear the first time I saw it. Thank you for your reply!
Thank you. If you need further clarification or assistance, please submit a ticket through our support center at https://zozothemes.ticksy.com, including your website login details, so we can review it for you. Thank you once again for your continued trust in our services.
Hello again, the floating image at Home slider and the Footer is not working properly on the options of the Elementor. I have just submitted a ticket with screenshots. If you can take a look at it, thanks!
Sure you can get resolution asap based on the queue. Thanks for the understanding.
I’m using home6, how can I change the arrow that moves to the right of the form in the hero section? I can’t find it anywhere.
Please submit ticket with admin login details here https://zozothemes.ticksy.com/ and explain above point we will check and provide necessary solution.
Is the Slider revolution for this theme broken? The images are not loading on the front end and I cant renew support because of this.
Hi sorry for the inconveniences try with the latest version of the theme because everything perfectly working in our end and other customers. Thanks
Hi, I want to create a parcel shipping management / tracking web site Does your theme provide these options :
1-Creating data packages and details
2- Add an email client account
3-Tracking code automatically generated or imported/manually created
4-List select shipping status (creation )
5-Possibility of integrating an SMS system
Thanks
Sorry above is complete system of Shipping management / Tracking system which is not available in the Theme…
I believe this is a woo commerce ready theme. Is there any way I can see the shop sample page? I can find it in the demo.. Thanks
Hi it’s woo commerce ready theme. Right now demo is not available. Thanks.
How can I enlarge the logo? I selected an SVG and made the logo width larger in theme settings, but it does not take affect. Could you please help?
Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com. Thanks
Hi Team , I want to install it in my local desktop environment xampp so that i can prepare it offline and sent it to live server when done, i want to install demo but its asking for token, suppose if i use token here in desktop and after i upload it in live server , there wont be any prob na /.?
Hi once completed in your local server just reactivate the license and activate once moved on actual server. Thanks
Hi Team I have got some small issue with contact info widget showing error The “tranzkart_contact_info_widget” block was affected by errors and may not function properly. Check the developer tools for more details. and the right toggle menu doesnot show anything when clicked on it. Plz do let me know how can i resolve this. regards krishna
Please install this plugin https://wordpress.org/plugins/classic-widgets/ and activate it. Then cehck it please
I bought the theme 3 days ago and I couldn’t activate it. I sent a ticket and even today the problem has not been solved. Very bad of you
Sorry already we are working on it….Sure all will fixed with in 2 hours…
Hii ,
I moved the site to another server company. My purchase code gives an error. Can you help me please? orzalogistics.com I can’t get it to work.
sure please submit ticket with admin login details we will fix it..
Here is the ticket url https://zozothemes.ticksy.com./
I have problems with activation! It says that another domain is active. But it is not so. Please solve the application as soon as possible. I don’t know how to contact you
Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com. Thanks
Great theme. I bought this theme yesterday, I’ve been unable to activate my license with my my purchase code. It doesn’t recognize it. The token verification page spins.
Thank you for the purchase. Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com. thanks again.
Absolutely. I did. #3433496 Thanks!
you missed the admin login details as we requested earlier….
Great work guys. Congratulations. I highly recommend this. 5 star rating!!
Thank you
Great Work,Congratulations GLWS
Thank you very much
Congratulations GLWS
Thank you very much
