1265 comments found.
I use Bunny Stream to host my videos, however I want to host all other media files so I’m using Leopard Offload Media, but I noticed every time I activate Leopard Offload Media, the avatars and profile pictures don’t upload at all.
1) Will there be storage zone support to host the rest of the media files? If not, how can I fix this issue? ( Failed to load resource: the server responded with a status of 500 () ) and this path (/wp-json/streamtube/v1/user/upload-photo:1)
2) Is there any way to get mycred hooks on the videos themselves, where the video uploader is rewarded points after a certain percentage of the video has been played? A royalty feature like…
Hello,
Firstly, I suggest verify the license, please refer https://streamtube.marstheme.com/documentation/#verify-purchase
1. I recommend navigating to Settings > Permalinks, choosing the ‘Post name’ option, and saving the changes. Please note that enabling the ‘Plain’ option might cause issues with the theme’s functionality.
Then, you can proceed to upload the avatar and profile photos. If the photos don’t synchronize as expected, I suggest reaching out to the plugin author for assistance.
I also suggest setting up the Bunny Stream API as detailed here https://streamtube.marstheme.com/documentation/#bunnycdn-stream
2. Unfortunately, earning points after watching a percentage of the video is not available at the moment. However, I will definitely consider this option in a future update.
Feel free to let me know if you have further questions.
Thanks.
My purchase is verified and I followed the entire documentation and its set up.
1) I have set up Bunny Stream however I still need bunnycdn to host my audios and images instead of my server. That is why I have Leopard Offload Media and the only images that don’t work even after I activate it is the Avatar and Profile photos. I have updated the permalinks but still don’t work. I guess I’ll have to find an alternative.
2) Please integrate that mycred hook because I had it in use as one of my best website assets before I moved to your amazing theme and that could affect me moving on to remove this feature.
3) Another issue I noticed is sometimes on autonext videos, sometimes the YouTube embeds say there is no compatible source found. When the page is reloaded, the videos work. So while allowing the music to play through the embeds, it would stop because of that error.
4) How can I change the global color of my theme to a blue color?
5) How do users upload shorts?
6) What I also need to change is the time before it auto next the videos. I want to reduce the time from 5 seconds to 3 seconds or less.
7) I want to be able to query the next videos according to categories or tags because when it reach the last uploaded video it just stops.
Hi,
1. The built-in Bunny Stream feature exclusively supports syncing video and audio files, not for images, you may try another 3rd party plugin if you wish, you should contact the Leopard Offload Media plugin author as it’s not my own product.
Are you able to upload the avatar and profile photos?
2. As mentioned, such a feature is not ready yet, however, I will definitely consider this option in a future update, no guarantee.
3. I suggest updating the StreamTube Core plugin, please refer How to update all required plugins?, its latest version is 2.9.54.
4. Unfortunately, the theme only supports light and dark mode.
5. Please refer https://themeforest.net/comments/29688181
6. I suggest adding the following code snippet to the end of child theme or your own plugin https://pastebin.com/xk60P6iF
7. The previous and next buttons work like that, they retrieve the videos in same “Categories” term by default.
I hope that helps.
1) When I deactivate Leopard Offload Media it works but when I activate it, I get a red blank error message which gives the error I told you before when I inspect the page.
2) Okay, I look forward please please.
3) Okay. I updated to .93 last night and just updated to .94 so let’s see.
4) Not this mode. Basically all the other elements have red like a global color (the cart counter bg, the header underline, the footer menu bullets, the preloader, the icons, etc.). I want to change that to blue without changing every thing individually.
5) I came across it in the FAQs last night. Sorry, I forgot to mention.
6) Thank you! Worked fine..
7) meant in a way that it randomly selects videos be it looks like an ascending pattern. Let’s say that I play the last video uploaded to the site, it does not play another video that it randomly selects, it just stops displaying the share video codes on the player. I want it to be random within the tags or categories so any video selected will not just stop at the end of the ascending queue. Instead it will randomly grab other videos.
How can I update the views count quicker?
4. Unfortunately, the theme doesn’t offer built-in options to customize the accent color. If you’re familiar with CSS, you could adjust those elements yourself.
7. As mentioned, the buttons retrieves previous and next posts within the same “Categories” term, random is not possible.
8. The page views are genuine views, accurately tracked and estimated by Google Analytics, please refer to the documentation for further instructions https://streamtube.marstheme.com/documentation/#googlesitekit
This means, those view counts can’t be faked 
I hope that helps.
4) Yes. I’ve since noticed that it’s my only option but I wanted the css code that could do it all easily.
7) Okay.
I don’t mean faked. I mean to make it update in quicker intervals like every 5mins or less. Is that controlled by the heartbeat tick events?
9) I noticed the user avatars are all there on the front page but whenever more posts are loaded from the pagination, some of the new posts that show end up with broken user avatar images. Check it out here https://lucianmediazone.com
4. You may try the following sample CSS https://pastebin.com/whXJhp5K
it is just a sample CSS, if you require additional enhancements, please consider hiring a freelancer.
8. Fetching views is scheduled hourly due to limitations and quotas on API requests https://developers.google.com/analytics/devguides/reporting/core/v4/limits-quotas
If you’d like to customize the interval, you can try using the WP Crontrol plugin, and the hooks are:streamtube_check_pageviews streamtube_check_videoviews
9. Your website is loading using HTTPS, but the Ajax response is using HTTP. Please make sure that you have set the same URL for both WordPress Address (URL) and Site Address (URL) fields in the Settings > General page.
I hope that helps.
4) Great! Solved…
Whenever I save it, it goes back to hourly, but that’s okay..
9) They are both the same. So I don’t understand why the ajax is HTTP. Any other suggestions?
10) I use Bunny CDN so the transcoding of larger files takes a while and return an error during the transcoding. Is there a way to automatically prevent the video from showing on the front end until the transcoding completes?
9. I recommend deactivating all active plugins except for the required ones for testing. There’s a possibility that one of the active plugins might be conflicting with WordPress.
10. It’s quite unusual to encounter an error during the transcoding process since Bunny typically handles this flawlessly. I even tested uploading a 1GB file size, and it worked smoothly. However, it’s important to note that the transcoding process is managed by the Bunny system, and there’s nothing we can do.
To avoid this error from being displayed on the frontend, you can set the video post status to ‘Pending’ and enable the “Auto publish video after syncing successfully” option under Settings > Bunny Stream Remember to configure your webhook URL to ensure automatic functionality.I hope that helps.
9) I will look into it if it’s not a theme issue.
10) Thank you! This is just the configuration I needed. I turned off auto publish in the ‘Upload’ settings in customizer so it is automatically set to pending review. So now it publishes after fully syncing. The error I saw is that the video source wasn’t found. The video is large so I guessed it just hadn’t finished encoding entirely. Because as I was about to reply to you, I reloaded it one last time and it worked flawlessly. So now with this configuration, this stands corrected.
11) When I enable task spooler under the bunny settings, the webhook url is removed. What am I missing? Is it necessary and how do I configure it correctly?
12) When configuring the chunk size upload feature, what is best for it? A larger size or lower size? And does the upload limit in chunk size upload after the uploading speed? It took extremely long to upload the video file last time.
11. Enabling the Task Spooler (TS) is only beneficial when using the ‘Shell cURL’ option. It does not impact the Webhook URL functionality. TS functions as a queue. Before enabling this option, make sure your server supports TS.
That implies that TS is unnecessary when either “PHP cURL” or “Fetching” is selected, which option you have selected from the “Sync Type” dropdown field?
12. Setting up Chunk Size requires “Big File Uploads” plugin, the default Chunk Size is 10240, which is equal to 10MB, but you can increase/decrease this to better suit your server, for instance: 3072 or 5120 https://nimb.ws/BRFdm23072 = 1024*3, equal to 3MB 5120 = 5MBUploading chunks is beneficial for handling large file sizes, and it also provides a bypass capability if you’re using Cloudflare proxy.
Additionally, to set maximum allow file sizes, you can navigate to Settings > Big File Uploads page.
I hope that helps.
11) Ohhhh… I have ‘fetching’ enabled right now because I’m uncertain about the differences.
12) I have big files upload installed and I have VPS so I just wanted to know what the best chunk size would be.
13) Shorts. Is there a video length limit for the shorts or does it just accept any video length?
12. I’m unable to provide you with an exact number because it depends on various factors like server performance, network connections, network hops, and more, you should try yourself as mentioned, maybe 2048, 3072 or 5120 or larger.
For example, if you set it to 2048 (equivalent to 2MB) and attempt to upload a 100MB file, the form will divide the file into 50 chunks and endeavor to upload these 50 chunks to your server, this is the way how chunk uploading works and it’s really helpful for handling big file size in gigabyte.
13. Any length, Please refer to this comment thread as I have shared an explanation https://themeforest.net/comments/29688181
12) So my question exactly is, does a higher number of chunks per video slow down the uploading process?
13) Is there any way to control the maximum length?
14) Some reason I installed the admin dashboard removal plugin you suggested in the documentation but it didn’t work. Only way I’ve seen work is in Customizer – Misc settings but it removes the frontend for the admin as well.
The 4 features I hope you’d really consider in the near feature to make this theme a complete satisfaction are;
(a) MyCred Video Hooks (Vidmov has this in case you need to further understand my request).
(b) Buddypress compatibility.(mostly newsfeeds, pages and groups)
(c) A notification bell in the header for when users receive messages and /or when users they follow upload new content.
(d) The option to choose the video querying order in the theme widgets up_next videos (e.g. ascending, descending, random)
Correction for (d) The option to choose the video querying order in the up_next videos (e.g. ascending, descending, random) because currently mine is ascending and when the last video in the category plays, it just stops at the end. I want it random or after the last one play for it to query others from same category or move on to another.
(15) Where do I get the icon class names for me to insert when building the pages with icons?
(16) The trending videos in the widget, how do I configure it to be pulling data for most views within the past week?
(17) How do I get the Hand Picked widget to show only hand picked videos? Because I don’t see hand picked video categories under Appearance in the Post list widget…
Hi,
12. Yes it does.
13. No.
14. Using the plugin and choosing the option under Theme Options > Misc section is the same, however, the plugin offers more controls, please note that it may remove the topbar, however, as an admin, you can always access to th backend via the following URLhttps://domain.com/wp-adminIf you need further assistance, please contact the plugin author.
Unfortunately, I’m only interested in the myCred watching video hook and I have been working on it.
I want to inform you that the previous and next buttons are functioning as intended, and there’s no need for any further improvements. They are working based on these two built-in WordPress functions.https://developer.wordpress.org/reference/functions/get_previous_post https://developer.wordpress.org/reference/functions/get_next_post/
StreamTube is primarily designed for video streaming and isn’t intended to operate as a social platform. My primary goal is to uphold simplicity, flexibility, and extensibility, while avoiding the inclusion of unnecessary, resource-intensive features. While I acknowledge your interest in BuddyPress, I regret to inform you that it’s not part of my development roadmap.
If you need further customization, please consider hiring a freelancer.
15. https://streamtube.marstheme.com/icons/
16. The widget only supports querying posts within a specific date range and arranging them by total view count throughout the time, to do so, you can look at the “Date” and “Order” tabs in the widget settings panel.
17. You have the option to select reference terms from the Data Source tab. It’s important to note that the dropdowns in this tab do not show empty terms, we have a “Hand Pick” taxonomy and the decision to choose a source is entirely up to you.
I hope that helps.
12) So the best thing to do is raise the amount as much as the server will handle.
14) Well the plugin don’t remove it so I’ll use the built in option. Solved!
I look forward to the mycred update, thanks.
15) Solved!
16) So you mean if I put the order by views and set the date to this_week, it’ll query the views on the posts instead of only published posts within that time frame?
17) Solved!
12. Yes it is.
16. If that’s the case, it will retrieve posts within the current week based on the published date and arrange them based on the total view count accumulated over all time, rather than just views from this week.
I hope that helps.
16) No. Based on that query, I don’t think I can add a “Trending” widget setup.
I noticed you added the mycred watch video hook in the new update. My question is who receives those points? Because I need the author of the video to receive those points from that hook.. Also the like videos hook..
Give the update a try, and you’ll see how it works. It’s difficult for me to explain the feature when you haven’t experienced it firsthand, this would save you a lot of time.
(a) I ticked the option to only award points to verified users but it’s giving non verified authors points as well.. (b) The points for liking posts is not working for me..
I suggest updating the StreamTube Core plugin, please refer https://themeforest.net/item/streamtube-responsive-video-wordpress-theme/33821786/faqs/52825
Please be aware that you need to configure the “[StreamTube] Watching Video” hook. I’ve checked the Verified option and it’s working fine as intended, and the Like Post hook is also working as expected.
And one important thing is that the “[StreamTube] Watching Video” hook is only fired for the built-in player, this means, if you have embed videos from other websites, it does not work.
The Like Post hook is activated and it’s never showed up in logs. As for the Viewing video hook, I understand because the videos are mostly YouTube embeds.
Here is the error the bunny stream videos show while transcoding, “hls playlist request error at url”
I’ll investigate further if you share the error URLs and admin credentials through the following form https://themeforest.net/user/phpface#contact
Also I created another point type but it’s displaying on the members tab, how can I hide or remove it?
Once again, I’ll investigate further if you share the error URL, screenshot and admin credentials through the following form https://themeforest.net/user/phpface#contact
It’s impossible to know why without any information, otherwise, kindly consider hiring a freelancer as I’m unable to assist.
1) Is there a way to downgrade streamtube core? The last upgrade with the hook fixes for mycred Watch Video hook has stopped the feature from working for me and I still have never been able to get the Like Post feature to fire even once.
2) And will there be support for Bunny Media Offload as well? Because I need to be able to start serving images from the Bunny Storage instead of having them stored on my server. The feature images are piling up quickly and taking up space.
I’ve shifted support to https://phpface.ticksy.com If you need any assistance, please don’t hesitate to open a ticket there.
Please note that this comment page is designated for general and pre-sale questions only, technical questions will no longer be addressed.
Thanks.
Hey, Very great template and well developed. However, I need some assistance. My videos are not playing and I can not find the email that contains my access code and purchase code. If I give you access to the backend can you check it out for me and make sure i got everything into the website. You can email me directly at Ogdenj614@gmail.com.
Hello,
Firstly, I suggest verifying the license, please refer to the Verify License section for further instruction https://streamtube.marstheme.com/documentation/#verify-purchase
Then, if you see any issues, please share your website URL and the admin credentials via the following form, I will have a look into it https://themeforest.net/user/phpface#contact
Thanks.
Thank you much. I did verify the license and also updated the plugins. I created a user for you and sent over the credentials in the form. I have tried many different ways to get the video to successfully encode but can not figure out why I keep getting a encode fail
Hello,
I’ve reviewed your website. Are you attempting to perform local transcoding files using FFmpeg software? If that’s the case, please take a look at this link: https://streamtube.marstheme.com/documentation/#encoding_video
For Local Transcoding (known as encoding), you’ll need to have FFmpeg installed on your server, a quick question: have you installed FFmpeg? If you have, ensure that you’ve configured its path from Appearance > Customize > WP Video Encoder panel, as specified in the documentation.
If you’re unsure about what FFmpeg is or how to install it, I recommend getting in touch with your hosting or server support. This falls under server technicalities, and unfortunately, I’m unable to provide assistance for it.
Otherwise, you may interested in either Bunny Stream or Cloudflare Stream service:- https://streamtube.marstheme.com/documentation/#bunnycdn-stream
- https://streamtube.marstheme.com/documentation/#cloudflare-stream
Kindly inform me about the option you intend to utilize so that I can offer more precise assistance.
I hope that helps.
Hey. No I am not trying FFmpeg Software. I checked the log and it suggested ffmpeg as a bin/path/ but honestly I don’t know too much about the videos. I was just hoping we would be able to download the theme and everything works fine. plugins that are needed are already in the package. I seen that bunny stream was one of the plugins but like I said I am not too familiar with video and streaming plug ins. I hope you can assist because I honestly thought we could just buy the theme and videos would play after uploading
Should we Uninstall and Reinstall the theme?
Hi,
If so, You can deactivate the “WP Video Encoder” plugin from the Plugins > Installed Plugins page.
And you’ll need to upload the video in the mp4 H264 codec format, as other formats might not be supported due to browser limitations.
I hope that helps.
Perfect. That did work. So I do have a couple questions since I am new to designing a site with videos. Is there a plug in – not sure if it would be a feed – but a plugin that will automatically pull a recently uploaded video from a channel onto the main page or do I need to use the categories and widget for that?
Another – any advice on speed of website with videos? Do you recommend any plugins to enhance the buffering/loading/download speed of videos??
Scratch the 2nd question. I see that you already answered a video playback question
Hello,
Our built-in ‘Post List’ widget offers a wide range of options that you can utilize to display videos from specific users or roles, please refer https://www.youtube.com/watch?v=cuYvTIB3N2A
Adding and customizing the widget requires a basic understanding of Elementor and WordPress, if you are unsure how to implement this, I’m afraid you would need to hire me or a freelancer.
In addition, I’ve shifted support to https://phpface.ticksy.com If you need further assistance, please don’t hesitate to open a ticket there. Kindly be aware that personal messages and general comments won’t be addressed anymore.
I hope that helps.
This does help. I will look into it more. I noticed that it strictly focuses with posts. This website has a blog which is considered posts and Video submissions are different than posts so it is not picking it up at the moment. Posts List is picking up the blog posts currently. But I will look into it more and do some digging and if I can’t figure it out then I will Submit a ticket to ticksy. I understand that this will not be addressed but am sure you will be able to read this. Thanks for all your help seriously.
Yes, for sure! The widget also supports the Video post type, and you can select ‘Video’ from the Data Source https://youtu.be/cuYvTIB3N2A?feature=shared&t=40
If you need further assistance, please don’t hesitate to open a ticket here https://phpface.ticksy.com/
Thanks.
Wooowww. So the whole time I should have been editing in Elementor. I am so used to designing sites in Blocks and not elementor. I have seen elementor grow but never used it. Not sure if I need to go with pro but I will see how this works out in the beginning. Thank you for all your help! Seriously
Hi,
The theme is compatible with the free version of Elementor. You can use the Pro version if you wish, but please be aware that not all Pro features are guaranteed to be fully compatible.
Additionally, it’s important to note that StreamTube is a classic theme, not a block theme, and it may not be fully compatible with Gutenberg, honestly, I’m not a fan of Gutenberg 
As always, please don’t hesitate to open a ticket here https://phpface.ticksy.com if you need any further assistance.
Thanks.
Hello. I want to use your theme to create separate pages for gaming videos, but they will be uploaded to YouTube and inserted into your theme through the editor. Is it possible?
And for every person to upload videos via YouTube too?
Hello,
If you’re asking about embedding YouTube videos, then yes, it is supported, for instance https://streamtube.marstheme.com/video/Oy5eVv5eEP/
Feel free to ask if you have any pre-sale questions.
Thanks.
Hello, I accidently added my purchase code license to the staging site and now I can’t get the theme to work on my actual new wordpress install after moving hosting plans. I need help!
Hello,
I have revoked the purchase code, now you can activate the code for your new domain.
Feel free to ask if you need further assistance.
Thanks.
hello sir i need to ask something about this theme. will this theme play our videos smoothly?
Hello,
Ensuring smooth video playback depends on various factors that are beyond the control of the theme, such as server performance, internet connection stability, network hops, and more.
You might be interested in Bunny Stream or Cloudflare Stream appealing, as their APIs are integrated- https://streamtube.marstheme.com/documentation/#bunnycdn-stream
- https://streamtube.marstheme.com/documentation/#cloudflare-stream
Thanks for your interest, feel free to ask if you have any pre-sale questions.
Hello, I’ve installed the theme on my wordpress, but when I want to sync with Cloudflare I get the following error: https://pastebin.com/1vxULBHe
Any idea how I can fix this?
Hello,
It appears that your website is either not public or unreachable. The Cloudflare Stream API is unable to recognize the submitted webhook URL, resulting in this error. You can try clicking the button again later after your website has been published or reachable.
I hope that helps.
I had an “Under Construction” plugin enabled, which made the site indeed inaccessible when not logged in. However, after disabling it, the problem persisted. When I use the CURL API command from Cloudflare, I can upload the video successfully. This is also the case when I manually upload using the direct mp4 video link in the Cloudflare dashboard.
Here’s the CURL command I used: https://pastebin.com/z590w7G7
It seems the SYNC button in the WordPress admin might be sending an incorrect URL. Could it possibly that it is using the pretty permalinks or something similar when using the sync button? And can’t find the video that way.
Could you deactivate the maintenance plugin and try again?
I have removed the maintenance plugin and tried again. Currently, only the plugins that came with the theme are installed, along with Elementor. Unfortunately, the outcome remains the same.
Could you share the website and admin credentials via the following form? I will have a look into it
https://themeforest.net/user/phpface#contactHello Phpface, I have a few questions: 1. How can I limit the number of video uploads by user role? 2. How can I remove or edit the user role tag below the user name and avatar on the user dropdown menu. 3. Also how can I limit the number of youtube embeds for each user role?
Hello,
1 and 3: Unfortunately, restricting the number of uploads/embeds is not available, if you have a good understanding of WP coding knowledge, you can implement this by using hooks, for instance https://pastebin.com/URYdBsE4
The sample code snippet can give you an idea of how to build the feature. If you require further enhancements, if you need further improvements, please consider hiring me or a freelancer.
2. You can easily add the following CSS to Customize > Additional CSS field to hide the roles https://pastebin.com/UPPYUqwx
I hope that helps.
Yes it helps, thank you
Great to hear that it helped, let me know if you have further questions.
Hello!
YouTube videos, plays on hover work on your theme or must they be self-hosted videos via cloudflare/bunnycdn?
Thanks!
Hi,
If you choose to host your files with Bunny Stream or Cloudflare Stream, the image will be created automatically.
For YouTube embeds, you have the option to upload an animated image like WebP or GIF in the “Featured Image 2” box https://nimb.ws/xjSqQf
I hope that helps.
Hi. I remove every time user followers grid from the primary sidebar in the widgets but it appears again after update the changes.
It seems you did it, I don’t see the widget on your website.
For efficient support purposes, I kindly request that you refrain from opening multiple comment threads. Instead, please continue the conversation within this thread if you require further assistance. This will help ensure a smooth and streamlined support process.
Thanks.
Hi. I have 4 issues that i can’t fix. 1.I convert the website in mobile app for ios and andorid,but when i play a video and turn my iphone in horizontal position it’s not go in fullscreen.I see with other apps or websites like youtube i have no problem.I try with the safari browser with my website and i find the same problem.
2.My users complain me that very often when they click on my videos in the website or in the app,they see the error message that there isn’t compatible source media and every time they should refresh the page to fix that.
https://video.plamenpetrov.org/s/kaaddT8zYqsSSy23 I find that on different screen sizes specially for mobile screens there is a issue with the category title. In iphone se the category is not showing and in iphone pro its showing but not properly.This happen when the title of the post is longer.
https://video.plamenpetrov.org/s/6xY8Go6A59LyCD5 https://video.plamenpetrov.org/s/kaaddT8zYqsSSy24.I have a video playlist in my homepage https://plamenpetrov.org For pc working perfect. I mean when you click on the image and the video start playing.If i use autoplay its working too.My problem is that the playlist not working properly for tablets and smartphones.When you click on the video in the playlist then the video not start.So you should click on the screen too to mak playing the video,but there isn’t play button and the users not clicking on the screen. In auto play the video not playing for tablets and smarthphones. on second link i there is the play button that not showing in tablet and smarthones on playlist video.
https://video.plamenpetrov.org/s/kaaddT8zYqsSSy2 https://video.plamenpetrov.org/s/xBpQ52etKkRwfWf5. Only suggestion I had problems for mobile app submission for andorid and iphone because there isn’t option to delete account for the registered users. I install a plugin and resolve it but i will be glad if you put this optin in future update in this way to avoid using a plugin for this.
Thanks
Hello,
Firstly, it’s important to note that StreamTube is a WordPress theme, not an app. It may not function as intended when being converted into an app. I’m curious to know how you create the app?
1. I have checked your website on my Android phone and noticed that it functions as intended. The player switches to fullscreen mode when the device is in a horizontal position.
2. I guess I have resolved that issue and I suggest updating the StreamTube Core plugin, please refer to How to update all required plugins?
3. Navigate to Customize > Theme Options > Blog section and select “Single 1” from the Template dropdown field. the “Single 2” is the default selection, which is best suited for posts with large featured images, you have uploaded any images, and so, the layout may not appear as intended.
4. Please ensure that you have enabled the ‘Autoplay’ option in the Customize > Theme Options > Player section. However, please be aware that video autoplay might not be possible due to browser limitations. Enabling the autoplay option does not guarantee that the player will be able to autoplay. this is not something we can do as it is a limitation imposed by web browsers, please refer- https://www.squarebird.co.uk/why-wont-video-autoplay-on-mobile/
- https://developer.chrome.com/blog/autoplay/
5. Currently, I do not have any plans for implementing that option. It’s possible that it might be considered for a future update.
I hope that helps.
Forget the apps. The app is the same like your theme its not changing the theme functions.Every change in the website theme automatically is changed in the app.I pay on mobile app developer to convert the website theme in android and apple app .
I have this problems with Apple smartphones. Did you try on apple phone for horizontal position? I use safari browser in my iphone and when i go in horizontal position the video not switch in fullscreen mode. When i use safari browser in apple mobile devices the play button not appear in the main window of the playlist video.I try with google chrome on iphone and i have same issue.I watch video on google chrome in my iphone and its not going in fulscreen mode in vertical or in horizontal position.I clikc on the button on the player for fullscreen but no change.
I forgot to mention that iOS devices do not support fullscreen mode in the same way as Android devices. You can verify this by visiting the m.youtube.com website using the iOS browser (not the YouTube app), YouTube does not switch to fullscreen mode when the device is in a horizontal position, and users need to click the Fullscreen button in action.
Additionally, on iOS devices, the fullscreen player falls back to the iOS native fullscreen behavior rather than using any custom video players.
This implies:- Fullscreen mode isn’t automatically enabled when the device is in a horizontal position.
- Fullscreen does not support YouTube embeds, the fullscreen button works for self hosted videos only
I hope that helps.
Good morning. After many attempts and even resetting my database (I deleted it and started again, reinstalling everything). I can’t remove the custom Player, leaving only the original Youtube player. According to the documentation, I need to disable all Player options, but the penultimate option (Main YouTube Player Switcher Auto-Convert main YouTube Player to the built-in player) is never disabled. (I turn it off and apply it, but when I refresh the page it turns back on). Could you help me please? Thank you: D
Observation. Works perfectly for “posts” but not for “videos”
Hi,
That is quite unusual. I encountered the same issue, although it doesn’t occur frequently. This problem seems to be limited to checkbox controls, to be honest, I’m unsure why it sometimes fails to save, could you clear the browser cache/history or try another browser?
Disabling those two options will revert to the default YouTube player, which is supported for all post types.
I prefer the built-in videojs player because it incorporates all the inherent features, including auto-responsiveness, advertising, watermark, and more from the Player section as you have seen. Reverting to the YouTube player will not include these functionalities, however, the choice ultimately rests with you 
Thanks.
Hello,
Video CPT meta element background
Please send css
So I can have transparent background for meta elements.
Right now each element has a light grey background box .
See attached screenshot
https://imgur.com/a/ODJt7Z3THANKS
Hello,
1. Post views in Google site kit will not work with a host provider subdomain. This creates a problem for me because I’m using cloudways subdomain for development
Please make view count independent and google site kit OPTIONAL for customers that want that.
I have installed a view counter plugin but it won’t display view count because of the current design.
The plugin that I installed is
https://imgur.com/a/iytToPqI don’t need google analytics.
T Please advise how I can use the above view counter without google site kit.
Thanks and regards,
2. With your updates, the pre roll ads are working as it should.
The only issue is the SKIP BUTTON still shows even I set it to not skippable.
Needs fix.
Thanks,
Hello,
1. I’d like to clarify that Site Kit supports subdomains, please ensure that you have followed the connection steps outlined in the documentation.- https://streamtube.marstheme.com/documentation/#googlesitekit
- https://sitekit.withgoogle.com/documentation/
I chose the Site Kit because it provides a blend of being free, flexible, scalable, and robust. I understand that individual preferences may vary, and the decision to use the plugin is entirely yours.
2. How did you configure the “skippable” button?
Kindly be aware that support does not cover customization or compatibility with third-party plugins, please refer to the Item Support Policy for further information https://themeforest.net/page/item_support_policy
Consider hiring a freelancer if you need any customization.
Thanks.
I’m unable to update my theme An error occurred while updating StreamTube: Error Update package not available.
Hi,
I suggest trying manual update instead https://streamtube.marstheme.com/documentation/#manual-update
Please refer You should regularly check the changelog and make sure to keep the theme and all required plugins up to date. This will help ensure compatibility, bug fixes, improvements, and new features.And please renew support if you need further assistance.
Thanks.
Hi. I am creating an mobile app for my website.They reject me because there isn’t option for users to dele their account. Can you add this option in future release. Now will install delete me plugin but i don’t want to prevent to install plugins for everything if i could.
Hi , Do you have any instroduction for add google video ads? I paste the ad tag from google admanager in : Google Vast Ad in dashbord and for video I selected google vast ad for Ad Schedules. but nothing is not showing. Did I correctly ?
Hi,
1. If you’re seeking a straightforward method to display ads on all videos, you can set a global Ad Tag by navigating to Customize > Theme Options > Advertising section.
2. Otherwise, for more customized and advanced Ads, you should utilize the Advertising features as outlined in the documentation https://streamtube.marstheme.com/documentation/#advertising
Please note that the Ads may be affected when an adblocker is enabled and please inform me of your preferred option to proceed.
Thanks.
thanks for your reply . I couldn’t find any documentation for Advertising section on provided link! I just want to have one tag for all videos to show ads before loading the main video content .
The Advertising menu must be available there https://nimb.ws/SvqxDB
However, you can easily navigate to the Appearance > Customize > Theme Options > Advertising section and add your Adtag URL, this option is straightforward and aligns with your requirements, the option has been available since StreamTube Core version 2.9.8, so, please ensure that your installations are up to date, as always, please refer I hope that helps.Thanks again . I updated my StreamTube core . now I have this option .But I don’t know which config should I have in google ad manager .Could you help me on this case?
in google admanager I selected inventory and added an ad unit . for this ad unit there is 3 different options google IMA SDk google IMA Adapter No SDK
which one is should I select?
And also in video in Ad Schedules which type of ad should I select?
Hi,
Kindly review my last commentThe Advertising menu must be available there https://nimb.ws/SvqxDB However, you can easily navigate to the <strong>Appearance > Customize > Theme Options > Advertising</strong> section and add your Adtag URL, this option is straightforward and aligns with your requirements.
1. If you want to create custom ads, please refer to the documentation https://streamtube.marstheme.com/documentation/#advertising
2. If you want to add your Ad Tag in a simple manner, you can navigate to the Appearance > Customize > Theme Options > Advertising section, for instance https://nimb.ws/mOjFQb
Which option do you prefer?
Also, I guess you should choose “google IMA SDK”, please note that the Ad does not work if:- You are logged in as admin, editor or video owner
- Adblocker is enabled
I hope that helps.
Hi . thanks for your reply. I did this steps : Appearance > Customize > Theme Options > Advertising
and paste my ad tag there . but the ad is not showing at all . on none of videos
Could you share your website and the Adtag URLs via the following form? I will have a look at it.
https://themeforest.net/user/phpface#contactI sent details for you . Thanks
Hi. Thanks for adding 2×3 aspect ratio but when i switched to it although it displays fine in elementor editor when you go to live site none of the thumbnails show. Is thumbnail regen needed or is there a quicker fix?
Kindly renew support if you need assistance 
hi admin, will be nice “shorts” popup like on youtube and you can scroll down for next short. are u plaing this? have a great day
Thank you for your suggestion, I would like to let you know that it is already on our roadmap, however, the development phase has not yet begun.
Thanks.
great, thx for fast reply 
Hi
I have purchased your theme and worked through the install and imported the demo data.
The video content doesn’t seem to be there/playing though? See my site at https://www.boxedstars.com/ and click on any video please, you’ll see a blank space instead of the video.
How do I fix this please?
Many thanks Steve
Hello Steve,
We possess a 7MB video demo, and it seems that the file did not get imported during the sample content import. As indicated, there is an associated “1029” number, which serves as the video attachment ID.
There is no need for concern, as this occurrence is considered normal. Occasionally, a file may not import due to connectivity issues related to the internet or hosting service.
In order to resolve this, you can consider resetting your website and attempting the sample content import once more, if you choose to do so, you can try this plugin https://wordpress.org/plugins/wp-reset/
Otherwise, just omit the sample video posts and add your own videos to see how it works.
Additionally, I highly recommend updating the theme and all required plugins, please referI hope that makes sense and feel free to let me know if you have any questions.
Thanks.
Hi! May I know if there is a way to display a video resolution selector on a mobile device? I have a user who complains that he got problems with his local broadband provider where the video quality is always selected as SD where he can easily watch on a desktop in HD when selecting this option.
Hi, phpface, The Streamtube theme is not loading with the Cloudflare proxy turned on. I am using a dedicated IP on a VPS and I talked with my host. We troubleshoot the server and everything from the server end and DNS end works fine. However, when I activate the Streamtube theme the site keeps spinning the wheel, and nothing loads.
When I disable Streamtube on the same proxy and enable the default WP theme the DNS resolved just fine and the site loads. On the other hand, when I turn off the CF proxy Streamtube theme loads just fine. I am already using Cloudflare Stream for video uploads and live streaming. What can I do to fix this?
Hi,
That is strange, my live demo is working fine with Cloudflare.
I suggest enabling Cloudflare and debugging mode, please refer
https://wordpress.org/documentation/article/debugging-in-wordpress/#example-wp-config-php-for-debuggingThen, share with me your website URL via the following form privately, I will have a look into it.
https://themeforest.net/user/phpface#contactThanks.
Hi phpface, I’ve sent you a private message
Please check your inbox, your website is working fine.