12922 comments found.
Hello,
Yes, our demo still needs to be optimized. Note that performance depends on a lot of different factors. You can read an instruction about how to optimize our theme and WordPress website in general with real examples here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
Discord login with Role Sync?
We need a Digital Multivendor Template. Please! with a perfect theme for the stores, the plugins with default theme is so ugly. 
Hello,
Currently, we don’t have such functionality in our theme, unfortunately. We will consider this as a feature request.
Kind Regards
Hello!
The ajax load more products is not working.
All plugins disabled, didnt help.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hello! How can I change the shop page header image? I do not find where to change the image or delete it, to remain just the title of the shop and categories. Thank you very much!
Hello,
This image can be replaced/removed for the page title via Dashboard -> Pages -> edit your shop page.
Kind Regards
Hi, where can we store the google analytics code in theme settings?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
hi, i figured out for google analytics, thanks anyway!
Can you please add an option in future updates that for “external product/affiliate” links to open in a new tab (on single product page and sticky add to cart bar) ?
Hello,
We are glad that you sorted it out! Thank you for the feature request. We will consider this for our future updates.
Kind Regards
Hi there is no option to add categories on All categories button https://ibb.co/RDDQ8qM
Hi,
Sorry, but there is no such option in our theme.
Regards
Can we safe update to WooCommerce 8 ? Thank you in advanced
Hello,
Thank you for your question.
Yes, our theme is fully compatible with WooCommerce 8.
Kind Regards
Hello, when will there be an update for the critical errors in the creation of invoices?
An error of type E_ERROR was caused in line 54 of the file /var/www/vhosts/XXX/httpdocs/wp-content/plugins/woocommerce-payments/includes/wc-payment-api/class-wc-payments-http.php. Error message: Uncaught WCPay\Exceptions\API_Exception: Website is not connected to WordPress.com in /var/www/vhosts/XXX/httpdocs/wp-content/plugins/woocommerce-payments/includes/wc-payment-api/class-wc-payments-http.php:54
Hello,
Please, open the wp-content/themes/ folder and rename the theme’s folder to woodmart1 for example. It will deactivate the WoodMart theme and you will be able to test how it works with default theme it.
Kind Regards
Quick question: In a single producto page:
How can I change the “Add to Cart” button text? I want it to say “Add” only, and how can I add an icon next to it? I can’t find any place to edit it. Please help, I didn’t have any problem in the years I have been using this theme, just this
Hello,
You can translate/rewrite all theme via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
Best Regards
Hello, I can’t find where to make change the top bar, I want to edit “FREE SHIPPING FOR ALL ORDERS OF $150” could you help me with this please? Thank you in advance
Hi,
You need to go to Dashboard > WoodMart > Header Builder > there edit your Header Layout > in that at the Top Bar row > you will find the Text / HTML element > edit that and in that you can find the Text added: https://ibb.co/JFgJqs1
Regards
Hello, please will you make your amazing theme also compatible with the Breakdance builder. Thank you for your consideration.
Hi,
We will consider this feature request for our future updates 
Regards
Fantastic!! We will monitor your Theme until the integration becomes available and then buy it Thank you very much!!
Hi,
Could you please send a screenshot with the category items you want to add?
Regards
On desktop I can view the sub categories when hovering the mouse over the main category. https://i.imgur.com/R1CtkQL.png
But on mobile i can’t view the sub categories. I want to be able to click the main category, so it expands, and shows all the sub categories.
You can achieve this on mobile devices too. Please, check this example https://gyazo.com/392e3196b819cad6e850942f3defaeb6
Kind Regards
The video is for menues, but I can also do it for categories?
Do you mean categories tab in the mobile menu?
yes
Yes, you can. It will look exactly as on the video.
Hello,
There is no such option in WooCommerce by default so you will need to use some extra plugin for that.
Kind Regards
like what please ??
Sorry, but we don’t have any plugins to recommend you for this purpose.
Kind Regards
Huge bug. HUGE! Posts that are saved as drafts or pending review are showing up on the website in the mega menu. Only posts that are published should appear on the live site.
Hello,
Please send us this information via email and provide us your admin access. Use a contact form on your profile page.
Regards
No. Just let me know when it’s fixed so I can update the theme. Estimate on time to fix this?
We don’t have this bug in the theme. That is why we need to check this on your website first.
Please please help, when i will login with admin mode then showing mobile bottom nav bar, and when i will logout form admin mode then bottom nav bar is not showing(i check source code when i will logged out from admin mode wd-toolbar part is totally vanished)
Hi,
Could you please send us a link to your website where we can see this issue?
Don’t forget to clean your cache.
Kind Regards
Thanks for reply. All already clean cache, but not work. when admin user login on site then showing mobile buttom nav bar, if they logout then this option is vanished. web link: https://dtech.com.bd/
Please provide us your admin access via email. Use a contact form on your profile page.
Regards
I was send admin access by mail from your profile (Email xtemos) . Please help
We already answered your question on email.
Regards.
Im mindful of that yet do you have mix in this way, they changes made in woodmart will likewise change in elementor, model assuming I set the textual styles and varieties in woodmart it will likewise set something similar for elementor? https://regamestore.com/
Hello,
Sorry, but we don’t quite understand what you mean. Could you please clarify your question?
Kind Regards
Hello,
I noticed that the countdown from products with a reduced price for a certain period does not work in the Ajax products tabs.
It works on the product category page and on the product page.
Can you solve it please?
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
Hello, Of course, it is about nutrimax.ro, the product in question is IMMAX, and it is located on the homepage, in the section “Cele mai vandute” in “NUTRITIE ORALA/ENTERALA” tab
Try to go to Theme Settings -> Performance -> JS -> Advanced scripts controls and make this script always loaded https://gyazo.com/48cc984ee0fa9764d086634dca323fe1
Same result. It’s strange because it works on nutrigenetix.ro. Maybe it depends on the demo applied?
Hello,
You need to enable the sale countdown in the page with element “Products (grid or carousel)”: Your page > Products (grid or carousel) > Style > Products design > Sale countdown. https://take.ms/XfnZ7
Don’t forget to clean your cache.
Best Regards
It works with the suggested settings. Thank you very much.
You are always welcome.
What is the approximate response time on the support ticket on forum? I created a request and have not received a response for 17 hours.
Update. The answer is received but not completely, my question consisted of two parts, only the first part was answered
Hello,
We are sorry for the inconvenience. Could you please send me the topic ID so I can check it? Our response time may be up to 24 hours during our working days and up to 48 on weekends and holidays.
Kind Regards
hey can i have complete access of elementor for all the demos or i have to work with wp-bakery ? all the demos can be made with elementor right ?
Hello,
Thank you for contacting us. Of course, all demo versions are available both for Elementor and WPBakery page builders.
Kind Regards
please i try to appear related products in product view but dont work why?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
