14 comments found.
Hi, I purchased the theme, but I can’t add the sticky menu. I’m using Elementor Free. Can you help me? Thanks a lot.
You can use this plugin: https://wordpress.org/plugins/sticky-header-effects-for-elementor/
Thanks for the prompt reply, but I need to know if this plugin simply adds a feature to the builder, so I’ll have to check a box that wasn’t there before and is now there and that is used to activate the sticky feature? Or do I have to build the header again?
No, this function is built into Elementor’s settings; you just need to enable it in the container header settings.
Hi, I recently purchased the theme. It’s beautiful! But now I need to update the theme; I see I can’t do it from the backend. What’s the correct procedure? Thanks a lot.
Please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
We have a problem with the menu in the mobile version. When it comes to the offer, the scroll doesn’t work, which should show all the subpages. Also, can we move the menu icon to the right side of the display? So that it is level with the logo?
Please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
Was looking to purchase this theme but I’m put off by the recent comments you have received saying ‘everything works slow’ and another ‘the theme makes elementor so damn slow, that it’s impossible to work on it’ Have these issues been fixed?
Website errors are slow due to many reasons, we are still trying to check and handle this problem to improve speed.
thanks for your speedy reply. Reluctant to buy without first testing this due to the high count of comments on here regarding slow speeds and bugs.
During use, if you encounter the above problems and cannot handle them, you can request a refund.
I am using Elementor Pro to build the sales page, but this theme cannot create the Archive Page as desired; it does not display the product list.
Pease contact via https://pavothemes.ticksy.com/, we will check and try to help you.
I have submitted a ticket. I have waited more than 24 hours but still have not received a response
We have checked and responded to your ticket.
This theme is a joke. It’s impossible to work on it. Everything works slow. I want to immediately ask for refund!!!!!
Sorry for your bad experience using the theme. Please contact us via https://pavothemes.ticksy.com/ for support regarding your issues.
I did and waiting for the answer. When I will get my money back.
Please check your ticket
Hello, I have installed the theme update, but Elementor is still not working properly on my site and it is loading extremely slow
please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
I have sent you a ticket on the site
We have received your ticket and will respond to your ticket soon
Dear,
Since the latest updates both of our websites have issues..
For example, the menu is gone and some other parts on the home pages are gone?
Please update the theme/fix the bug as soon as possible.
We have updated the theme version to fix this error. Please download the latest version theme and update to your site.
We had to adjust some small styling changes after the update, but it looks like it’s working perfect again! Thanks for the quick response!
Ok, let me know if you need to help.
Hi, I just purchased this theme and I love it, but I don’t have the slider on the homepage? Many thanks.
Please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
Hello there, first off: I absolutely love the theme, good work but I’m so sad it doesn’t work on my wp – i have the major problem, that the theme makes elementor so damn slow, that it’s impossible to work on it. Each element loads very slow even just by hovering it – i already been through all the troubleshoots that were offered (deactivateing, even uninstalling plugins, been through all the memory issues and so on…) + even installed my wordpress completly new – i would like to refund it. Would you please lend me your help?
Please contact via https://pavothemes.ticksy.com/, we will check and try to help you.
the theme is missing style.css sheet
Did you upload the entire package to install the theme?
You need to unzip the downloaded package and upload only the beautifly-theme.zip file
Hello, I installed this theme for a client and upon installing woocommerce, the layout is completely broken on all theme pages (homepage, about, etc.). Can you please advise on what to do? I tried looking for the thread for this theme in your item support link, but could not find one.
Please contact via forum https://pavothemes.com/, we will check and try to help you.
Great Work,Congratulations GLWS 
Thanks.
Nice work
Thanks.
