You need to specify default images for all terms if you are going to use them as images and not as colors https://gyazo.com/178e97772c0f322b4f282af75ca8035f

where can i find this option ?

Hello,

You can find it in Dashboard -> Products -> Attributes -> Configure terms -> Edit term.

Kind Regards

We didn’t test this plugins with our theme, unfortunately.

hi!, what about Funnelkit, it could be compatible?

Hello,

We are sorry to say, but we can’t guarantee full compatibility with this plugin either.

Kind Regards

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder

Thank you in advance

Hello,

Please, use the following CSS code to fix this

.product.wd-hover-base:is(:hover,.state-hover) .wrapp-swatches:has(.wd-product-grid-slider-pagin:first-child:last-child){
    transform: translateY(100%) translateZ(0);
}

.product.wd-hover-base .wrapp-swatches:empty {
    display: none;
}

Kind Regards

Helped, thanks

You are always welcome.

Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

.woocommerce > .woocommerce-checkout {
    display: flex;
    align-items: flex-start;
    flex-wrap: wrap;
    column-gap: 30px;
}

.woocommerce > .woocommerce-checkout > *:not(:is(.customer-details, .checkout-order-review)) {
    width: 100%;
}

.woocommerce > .woocommerce-checkout > *:not(:is(.customer-details, .checkout-order-review)) [role="alert"] {
    margin-bottom: 30px;
}

This issue will also be fixed in the next update.

Kind Regards

thanks, helped!

Hello,

You can disable it in Theme Settings -> General -> Sticky navigation.

Kind Regards

Thanks for the support

You are always welcome.

Hello,

We have answered your topic on our support forum. Feel free to continue the conversation there.

Kind Regards

Hello,

Thank you very much for the feature request. We will consider this for our future updates.

Kind Regards

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder

Thank you in advance

Please Check and help me, i was send you admin access on mail

Could you please clarify how we can reproduce this issue on your website? Also, please, switch to the parent theme temporarily.

Hello,

Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.

To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.

To create a new topic on our support forum, please follow these steps:

1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.

2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.

3. Click “Submit” to post your question.

Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.

Thank you for your cooperation, and we look forward to hearing from you on the support forum.

Best regards

Hello,

Thank you very much for your feedback! Could you please send us your admin access so we can check the problem? Also, check our “Frequently bought together” feature. https://xtemos.com/docs-topic/frequently-bought-together/

Kind Regards

ok

I extended but cannot access your support still

Hello,

Thank you for extending your support. Now you need to go to your account on our website xtemos.com and click on the “Update” button for your purchase code. It will actualize your support expiration date and then you will be able to create a new topic.

Kind Regards

Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

.woocommerce > .woocommerce-checkout {
    display: flex;
    align-items: flex-start;
    flex-wrap: wrap;
    column-gap: 30px;
}

.woocommerce > .woocommerce-checkout > *:not(:is(.customer-details, .checkout-order-review) {
    width: 100%;
}

.woocommerce > .woocommerce-checkout > *:not(:is(.customer-details, .checkout-order-review) [role="alert"] {
    margin-bottom: 30px;
}

This issue will also be fixed in the next update.

Kind Regards

Hello,

We support the free version of the Relevanssi plugin. But if you face any issues with the premium version, you can contact us and we will do our best to resolve them and make it fully compatible too.

Kind Regards

Is it normal to have /plugins/woodmart-child/ folder? Seems like some scripts are in there. This is plugins folder not themes folder.

Hello,

This issue has been fixed a few months ago. And no, there shouldn’t be a folder with the child theme in the plugins directory on your website.

Kind Regards

Hello,

Thank you very much for the feedback. We will consider this improvement for our future updates.

Kind Regards

Hi,

Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.

Regards

I found this setting in: /wp-admin/customize.php.

I have now sent an email via your contact form with the site link.

Hi,

Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

.woocommerce > .woocommerce-checkout {
    display: flex;
    align-items: flex-start;
    flex-wrap: wrap;
    column-gap: 30px;
}

.woocommerce > .woocommerce-checkout > *:not(:is(.customer-details, .checkout-order-review) {
    width: 100%;
}

.woocommerce > .woocommerce-checkout > *:not(:is(.customer-details, .checkout-order-review) [role="alert"] {
    margin-bottom: 30px;
}

This issue will also be fixed in the next update.

Kind Regards

Thank you!

Hello,

Thank you very much for your feedback. Could you please clarify what semantic elements are still missing in our theme at the moment?

Kind Regards

Sure , <section> <article> <figcaption> <figure> and …

Sure, we use most of these elements on our website. If you see that they may be used in some other places, just let us know and we will review this ability.