338 comments found.
Hello,
I asked some time ago, but I can’t find it.
What is CSS code for the front page slider yellow color graphics content? I need to change it to red.
Thank you!
Please watch this https://youtu.be/FgA6MwKmmc0?si=D6nSpKlFRG7llEZH
Thank you so much! Can we add it using CSS?
You can use css but you need to update color of those image then add that with css
Got it! Thanks so much!
One more question: Why does the main page start with the 2nd section instead of the header when I open it? (It’s a new thing – it worked great 1 week ago)
Open a ticket. Our support agent will solve your issue. https://layerdrops.ticksy.com/
Why there is no any success message as an output after contact form submitted? I receive many same emails because people doesn’t understand did they sent the form. https://www.autopirkimas123.lt/
We are using contact form 7 for our theme kindly please configure properly see documentations here https://contactform7.com/setting-up-mail/
I hope after that it will be solved.
Yes, I know and I am using CF7, all settings are good, email is delivered, but after client hits the submit button there is no any notice about form has been submitted and sent. Can you tell me where is the problem? ASAP It looks like theme bug or something.
Please send wp admin details via our support. https://layerdrops.ticksy.com/ We will see that live and will try to give you a solution.
Can you just quick check here? I have added link previously maybe it’s simple fast solution.
Please add support request our agent will help you.
My support expired but this bug should be fixed for free..
Create ticket in other category, Support team will fix it.
I purchased your WP theme some ytime ago. Lately, I’m facing massive problems that Linoor content is not showing up anymore although nothing has been changed. For example: The slider on top on mainpage is not showing anymore. The footer is not showing either and other stuff like Clients, Testimonials etc. Help need urgently!
Open a ticket https://layerdrops.ticksy.com/ Our support team will solve your issue.
One Click Demo Import does not work.
the pages loads empty with no design what so ever.
The content in the elementor edit page is also empty.
Seems that this theme is a waste of time
Going to as for a refund.
Please send your wp admin details via our support portal https://layerdrops.ticksy.com/ Our support team will solve your issues.
I’ve already deleted the installation and put my original website back. Working on the HTML version.
I don’t want to use the WP if it starts causing issues from day one.
The issue you was facing was not due to our theme. It was due to elementor which was solved long ago. So you should open a ticket our support team will help you with everything.
As I’ve stated, I already deleted it and I am working on the HTML version.
I do not intend to start asking for support for every bug you have with the theme, and it looks like I am not the only one encountering bugs and I just got started.
I already requested a refund so please go ahead and provide the refund,
I will stay with the HTML version and code the dynamic side by myself.
Hi Team, If i purchase the theme is there anyone able to assist me to upload the theme and change the yellow color to another color
Yes, We will help you on that.
I have a very serious problem, my website disappeared and I don’t have access to it. Please help me with this.
Please open a support ticket. https://layerdrops.ticksy.com/ and send us wp admin url, username and password. We will help you on that as soon as possible.
Hi Team, Links are not opening in new tabs.
Which link? Can you please show some screenshots?
Currently this option is not available in our theme. But we’ll update in future. We’ll add this option as well.
When can we expect this update?
Currently we can’t promise anytime.
But this should be a basic functionality. Now all my prospective clients are leaving from my page while they checking the portfolio. Kindly do something about it.
Send us your WP admin details via ticket. https://layerdrops.ticksy.com/ We will add that option for portfolio only.
Hi, I purchased this theme quite a while ago and recently noticed that there’s a new update available. I uploaded the new version to replace the old one, but now my entire site is down. I believe a few files might be missing. My current version is 1.7. Can you help me resolve this issue?
Update our linoor plugin then it will be solved
How can we increase Portfolio Archive number?
Hi Team, Any updates regarding this? Currently I’m limited to 15 items. Is there any options to show load more?
We gave -1 option to load all post from the portfolio but there is no custom value option there
I hope you should use -1 value to load all portfolios to that page.
If you still face any issue, Please open a support ticket https://layerdrops.ticksy.com/ Our support team will solve your issue.
Thank you. Is there any provision for load more option? On our team member section how can we add a custom order to show the team members?
And how can we remove date from the project detail page?
Please open a support ticket https://layerdrops.ticksy.com/ Our support team will solve your issue.
Ticket #3385613
Hi Team,
Any updates regarding Ticket #3385613 ?
Replied to your ticket day ago
You have to enable dark mode via customizer. If you still face issue open a support ticket https://layerdrops.ticksy.com/ Our support team will solve your issues.
Hi!
We would like to change the URL of a services section. However, we can not seem to change it. Is there a way to adjust it? Because ‘services’ is English and in our country we don’t really use it to announce a service. We’re looking for a common URL structure so hopefully you can help us further.
Thanks in advance.
https://ibb.co/qgtLnYKYou have to rewrite the custom post slug
Please connect via our support. https://layerdrops.ticksy.com/ We will help you on that.
Thanks for your comment. Could you please explain me step by step how I can change the URL of certain pages? For example, services is an English term but we want to rename it to ‘diensten’ (which is Dutch for services).
Looking forward to your reply!
Please connect via our support. https://layerdrops.ticksy.com/ We will help you on that.
Note: Your support has expired. Please renew support in order to get further help.
How can we replace the header image with a video background?
Sorry, We don’t have any video background option.
I don’t understand what am I missing. I have changed main color in CSS linoor-main.css file I can see changes in file but in my website I still see old colours. All cache plugins are off, elementor CSS regenerated. Where is the problem?? https://www.griauname.lt/
It’s a cache, Please flush your cache and it will be fine. Also we request you not to update core theme css files. Which will be lost in future theme updates use css override via customizer additional css.
Note: Your support has expired. You should renew it to get free support in the future.
Deo you provide an html version of your theme?
I have tried to update the theme, I have tried it on several occasions and it always breaks the website, giving this error that I add below, I know that I do not have technical support but I think that the problem has to do with the file that I am installing because until Now everything worked fine, and when I restored the version that I had installed, everything works fine, I need you to help me with this.
Warning: require(/home/customer/www/we-—-—-rs.net/public_html/wp-content/plugins/linoor-addon/includes/Megamenu/Walker_Nav_Menu.php): failed to open stream: No such file or directory in /home/customer/www/we-—-—-ers.net/public_html/wp-content/themes/linoor/functions.php on line 283
Fatal error: require(): Failed opening required ’/home/customer/www/w-—-—-ers.net/public_html/wp-content/plugins/linoor-addon/includes/Megamenu/ Walker_Nav_Menu.php’ (include_path=’/home/customer/www/we-—-—-ers.net/public_html/wp-content/plugins/kirki/:/home/customer/www/we —-—-ers.net/public_html/wp-content/plugins/kirki/core:.:/usr/local/php74/pear’) in /home/customer/www/we- —---ers.net/public_html/wp-content/themes/linoor/functions.php on line 283
Kindly first update the plugin then update the theme. If you can’t please give us your wp admin details. We will update the theme for you.
OK
LI’ve tried but I can’t find a way to update the plugin, tell me how to do it or where I send you the wp administrator data.
Send WordPress credentials via our support portal. https://layerdrops.ticksy.com/ We will assist you.
I try to send the wp administrator access data but I can’t, this warning appears, We’re sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
You can send us via email. layerdrops@gmail.com
Your support has expired. You should renew it in order to get help in the future.
He saw the information through the email associated with my account.
We have updated the theme for you https://prnt.sc/TwmYysJUQC9v
Thank you
Hi, I was wondering how I could change the title of “All services” (1) and how I can change the order of the services (2)? Thanks for your reply.
https://ibb.co/dgvYLZQThis sidebar is coming from customizer see screenshot: https://prnt.sc/BEp5k3sH0C0f https://prnt.sc/BAO9zrmzdEtL
If you still face any issue, Please open a support ticket. https://layerdrops.ticksy.com/ Our support team will get back to you soon.
Hello, I just installed the new version of the linoor theme on my website. But the site has a Bug, since the author of this new version is Layerdrop while the author of the old theme install is Underscore. Can you help me? Thank you for your answer.
That was a bug the author should be layerdrops.
resolved
In regards to SEO and how each page should only have one H1 tag, I would like to recommend that the main slider titles have the ability to select different H tags to include div or p tags. This way we do not multiple H1 tags on the homepage.
You can easily override the main slider tag via a theme or child theme. See this video https://www.youtube.com/watch?v=VOwhE6dyNus here we showed how to override a elementor template. This way you can override the slider markup as per your need.
If you still face any issue please open support ticket https://layerdrops.ticksy.com/ Our support team will solve your issues.
Perfect! Thank you for the information.
After updating to last version I’m getting this error…
Your theme (Linoor Child theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Thanks for noticing us. We just updated our theme. Please update that to the latest 1.8.2. The issue will be solved.
Thanks for your quick reply ! It’s fixed now.
