113 comments found.
Hello
1- Where to enter my purchase code to activate the theme? 2- Where to choose from the demos because i have only “Main demo”? 3- Why there is no child theme?
Please contact me on rofaiel@astc.edu.au
Hi, OK I have sent you an email.
After installing the template and importing the sample data, the images are not appearing as they do on the demo version. Kindly check the attached screenshot on email and advise on how to resolve the issue.
Hi,
Please send me an email to tf.kutethemes@gmail.com. My supporter team will guide for you. Thanks
Not working with Chrome
Please send me some screenshots to my email: kutethemes@gmail.com
Thanks!
after updating to latest woocommerce and elementor version.. it totally breaks.. and shows error message on home page..when downgraded to last elementor version.. layout is broken..
Pls wait, my staff is uploading the updated package then you can download and update for your site soon.
P/S: pls note that: Elementor has changed and no longer supported some tags, that’s the main reason to break all of themes which is on themeforest and use that plugin. But no worries, my coders fixed it and will upload the package soon.
Thanks for your patience
Is payment available for this template?
Hi
Did you mean the payment method?
There are some available payment methods. If you need something else, you can setup extra plugins.
Regards!
This plugin is incompatible with the enabled WooCommerce feature ‘High-Performance order storage’, it shouldn’t be activated Ovic : Product Bundle plugin..can you give a fix or update?
Any update?
Hello,
I really liked your DukaMarket template and I want to buy it. But, I just have a question about performance.
I have almost 20 thousand products, does your template support this huge number of products or is it affecting the speed of the website and making it take a long time to load?
I already have a template with this problem and I want to change it because of performance…
Thanks for your help…
Hi,
The speed of your site depends on the base of FW not only the template. I think my template can response…
Hope that you can use my theme for your site Thanks!
Hi, there is an error with woocommerce ⚠ This plugin is incompatible with the enabled WooCommerce feature ‘High-Performance order storage’, it shouldn’t be activated. Manage WooCommerce features
both ovic plugins show this error
Hi, OK let me double check your comment. Thanks!
Could you take some screenshots and send them to my email: kutethemes@gmail.com pls? thanks!
sure.. will do
its been more than 6 days i shared my ftp and admin details but no reply yet.. could you please look into this?
OK, let me reply to you via email. Pls following it. Thanks!
I have been waiting for the solution from very long time.. i dont understand the intention of taking the ftp details as any fresh installation will show the same issue when you goto woocommerce> advanced> features tab.. can you fix it asap
Hi,a pre sale question.. is the theme still working smoothly? as i have seen in comments related to ovic plugins and they have security issues with that?
Yes, the theme has been updated and it is working well on the latest version of Elementor now
there is this security alert showing on my WP Backend, what are you gonna do about it please ?
Ovic Product Bundle <= 1.1.2 – Missing Authorization What is the problem? The Ovic Product Bundle plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the remove_bundle_product() function hooked via a nopriv AJAX action in versions up to, and including, 1.1.2. This makes it possible for unauthenticated attackers to remove bundled products.
Please submit a ticket. Thanks!
P/S: you can download the latest version of theme to update for your site. Thanks!
I bought your theme which is supposed to be responsive with WCFM, but I’m encountering compatibility issues between the theme and this plugin. Especially in regards to creating vendor accounts. Please help me solve this problem
Please do not submit too many new posts, just reply under one post. Thanks!
It is indicated that this theme can be translated into French, but I am unable to do so. Could someone tell me how I can translate this theme into French?
Please submit a ticket. Thanks!
Ovic Addon Toolkit Breaks Elementor 3.19.0
Elementor 3.19.0 Ovic Addon Toolkit 2.6.0
Disabling “Ovic Addon Toolkit” reliable fixed Elementor.
message: ‘The specified “childViewContainer” was not found: > .elementor-widget-wrap’
name: “ChildViewContainerMissingError”
Hi
Please submit a ticket
Thanks
Looks like I can no longer access your support system, so I posted it here: https://wordpress.org/support/topic/ovic-addon-toolkit-breaks-elementor-3-19-0/
Yes, you need to extend it. Thanks
Lovely theme. Is there any additional checkout page options add in the theme? I am looking for a checkout page without much of scrolling.
Check for my message contact form, it’s urgent.
OK sure! I replied… Thanks!
i been writing to supports, but i never got a mail back from them, so im thinking if the email i send to is still in use?
Please send to kutethemes@gmail.com
This is the same email i been writing to, and i had try to reach out to them again, with no answers, is there a phone number so i can call and hear what up? im done being patience because i have waste too much time waiting, and have not progress at all, the email go to name James Dinh, is he okay?
Hello, I checked our email and found that: With all issues related to our theme, our support department has assisted and responded to you. Your last issue is related to your host, you asked us for advice, we have sent it to support team and are waiting for a response. Next time, if you have any other problems, you can post a ticket to our support system too: https://support.kutethemes.com/
Thank you very much.
I purchased the theme on October 5th and created a new support ticket to address some issues I encountered. However, the person who was supposed to help me did not respond to my questions after initially stating that they had fixed one of the three problems I inquired about. They claimed to have resolved the issues, but I still have the same issues, and I also noticed an additional problem with missing icons after they said they fixed another problem. They have not replied to my emails again, despite my repeated attempts to contact them through email.
We are checking. You should be patient. Thanks!
Hello everything is fine? I found 2 errors in the menu. 1) The My Account menu next to the search does not display the My Addresses menu. 2) In the Cart menu on the side, when hovering the mouse and opening the products, the buttons have the wrong links. They have links ’/cart’ and ’/checkout’, since I have my website, these are not the pages linked to woocommerce.
How to update this? I am using the latest version and the Portuguese-BR language.
Hi,
Pls submit a ticket, so my supporter can check your site. I will double check my theme too. If it has the same issues, I will update for the theme
Thanks!
Single product page have NO sidebar ???
Hi,
You can enable it easily in the backend. Thanks
Is there any backend demo? Also I am not seen Brand mentioned with product.
Sure, it has…when you add a product, if you assign it with a brand, it will show…
You can check my other themes
it is the data entry only
Hi,
Because now the slider revolutions part is no longer integrates google fonts in this plugin, so you need to choose the option to load more google fonts like this: https://ibb.co/5Gkmh6CRegards, Jim
