412 comments found.
From CubeWP settings I cant change colors of the theme, please assist me
Hi trustpropsonline,
Please create a ticket on https://helpdesk.cridio.com/ then our tech team will guide you further
Thanks
No demo login?
Hi RoaldMoy,
Please follow the link below to experience the demo for ClassifiedPro:
https://demowp.io/get-demo.php?demo=ClassifiedProThanks
Thank you, but Oops!
404 – PAGE NOT FOUND
Never mind. Classic 3 Page came and left again. Can’t go to admin. Oops!
404 – PAGE NOT FOUND
You see. What I want to see is the payment options, because under the “Here’s how the magic happens” we see the following…. “RECIEVE CASH OR ONLINE PAYMENT”, should be RECEIVE, and I wanted to check if indeed they in some cases can pay online instead of COD. But I can’t “buy” the item in the demo because I’m the owner of all items and can’t buy my own items. So checking in the Admin area would have been ok. But when trying, then Oops!
404 – PAGE NOT FOUND
Hi RoaldMoy,
We have integrated the Woo commerce system for payment purposes. and all the payment gateways which works with Woo Commerce will work with theme
Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Interested to buy looks good on desktop version but not that good on mobile do you have any plan for mobile app. Without mobile app nowadays classified sites doesn’t make any sense
Hi pdoley
While we don’t have an app available for iOS or Android currently, we are open to the idea and may explore developing mobile applications in the future.
In the meantime, you can leverage REST APIs to create your own customized app using CubeWP’s capabilities.
Best regards,
Team Cridio
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Hello dear CridioStudio team please update cubeWP latest version. Thanks Regards
I also want to give a special thank you to the support team. Even though there are some late replies (I attribute it to the density), they are very helpful.
Hi murohuso,
Thank you for reaching out to us. We appreciate your interest in keeping CubeWP up to date. We want to inform you that the latest CubeWP framework update was released just a week ago, and our dedicated tech team is actively working on the next update to enhance the user experience further.
If you encounter any issues or have any specific feedback or concerns, please do not hesitate to share them with us. Your input is valuable to us, and we are here to assist you in resolving any issues or addressing any questions you may have.
Thank you for your support, and we look forward to continuing to provide you with a reliable and efficient CubeWP experience.
Best regards,
Team Cridio
Hello dear CridioStudio_Support team my waiting new update for latest cubeWP thanks regards
why do not you answer? Why don’t you solve my problem? How many days or weeks should I wait? How many times should I make a ticket?
Hi upertheme,
Your patience is greatly appreciated. We apologize for the delay in our response. Our technical team has thoroughly investigated the issue, and we have an update for you.
Upon reviewing our records, we’ve found that you had activated another site using your purchase code.
For more details please refer to the ticket below: https://helpdesk.cridio.com/conversation/379?folder_id=3Thanks
Is the modern demo fully responsive?
Hi njj2322,
Yes, the modern demo is fully responsive. If you will face any issue you may contact our support team and they will help you to resolve your issue
Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Hi there: I am ready to give this theme a go. Can you provide me a theme installation like the demo for live publication?
Hi KkgX,
Thanks for contacting us..!
When you will import the demo content after installation then you will get the same as on demo site. If you will face any issue then our tech team will help you in this regard
Thanks
Ok
So I purchased the theme and now I am receiving and error on the theme’s installer.
Cause (Error): Freezes at [CubeWP Payment] Effect: Caused a Error code: 500 Solution: Pending
Temporary Solution: When you reach the “[Required Plugins]” section, please unselect the CubeWP Payment plugin from the provided list. After successfully installing the selected plugins, locate the CubeWP manual plugin file, which you should have received via email or from CubeWP.com. Manually integrate this plugin into your WordPress site, followed by the WooCommerce plugin. Once this process is complete, return to the theme installation screen and finalize the setup.
I will provide further updates regarding this theme’s commitments.
Note: I installed this theme on a fresh WordPress site with only default plugins, so its a possibilty that WooCommerce should have been installed before installing the theme to avoid the CubeWP payment error. The installation froze at the CubeWP payment step, which relies on WooCommerce.
New issue: CubeWP Framework is seemingly conflicting with woo-commerce or something else which has brought back the following:
There has been a critical error on this website.
WordPress. Error code: 500Note: I still am unable to simply install and start using the theme since purchase. I am not in dialogue with Cridio.
Update: I gave CridioStudio my WP access, now my entire site has been deleted. I wish this was not real TBH. I am working with them to see what’s next. Hopefully everything works out.
Hi KkgX,
Please reply to the ticket by following the link below:
https://helpdesk.cridio.com/conversation/417?folder_id=9Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
hi, i was buy theme, but cannot install cubewp frontend pro, locked, i will try to restart and install again but the same result, please help why cubewp frontend pro, need to buy plugin..
Hi agungnov,
We are really sorry for the inconvenience. Please make sure that you are using the correct purchase code and didn’t use this purchase code on any other site. If still you face any issue then please create a ticket on https://helpdesk.cridio.com/ then tech team will look into it and will guide you further in this regard
Thanks
the boost part of this theme is just BONKERS . a user must goto there dashboard ,fill in a form and find the advert they wish to boost.they then choose pay per click or pay per day.? then press submit,where they are now greeted by a SECOND form to fill in …this time for payment,name adress postcode etc etc the full works…. , on the home page or categories there is no carasell to rotate these boosted adverts and make them viewable after they paid for EXACTLY that!! i find it mental that a classified site doesnt have a simple feature advert button on each post they simply press , the users payment details are saved and confirmed . and then simply displayed in a featured ad section , its simple monetiseation for a classified theme that i find has been over complicated by the use of cubewp. cubewp is simply making the theme that you guys didnt make ….. your framework is basic at best ,and cubewp is not capable of doing what a full theme and a few acf settings achieve. im very disapointed , and i wont even start about elamentor….. 1 page and 5/6 plugins the navigate and set up…. i just dont get this whole setup
and to top off this ingenious system of a simple feature advert…... you can make only 1 Post Types Form Builder set as booster ?? the same could be said for any Post Types Form Builder ? if so this is really terrible idea!
Hi madmanc,
Thank you for sharing your feedback and concerns regarding the boost feature and the overall user experience with our classified theme, as well as your thoughts on Cubewp and Elementor. We appreciate your input as it helps us make improvements.
Regarding the boost process, we understand your frustration with the multiple form submissions and the complexity you’ve experienced. However, I’d like to clarify a few points to make the process more user-friendly:
1. Boosting a Listing: Users need to select the listing they want to boost and specify the boost type (per click or per day) – this part remains unchanged.
2. Payment Details: Users are required to provide their payment details only once. These details will be saved for future use, so they won’t have to fill out the payment form again. We understand the importance of simplifying this aspect for a better user experience.
3. Displaying Boosted Ads: You mentioned concerns about the visibility of boosted ads. We have a solution for this. There is a widget called “Featured Ad” that allows users to display their boosted listings in a carousel format on the homepage or in categories. This widget helps showcase boosted ads effectively, providing better visibility for users who have paid for this feature.
We apologize for any confusion and frustration you’ve encountered while using our theme. We are continuously working to enhance our product and make it more user-friendly. Your feedback is valuable, and we will take it into account for future updates.
If you have any further suggestions or encounter any issues, please feel free to reach out to us. We are here to assist you and improve your experience with our theme.
Thank you for your understanding and patience.
Best regards,
Team Cridio
the featured ad soltion you gave in number 3 does not allow boosted ads to be showcased effectilvly , you have masonary , with is a messy solution with now words just a load of ugly pictures. or you can choose slides , this slide only shows 1 slide at a time , thats no good with over 300 boosted adverts…... why is there no carosel for this with 4 ads displayed at a time? again this is basic ? please advise if there is a solution to this ,many thanks
any answer please? #
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Is it possible for a user to save a listing as draft and later publish that post
Hi shiringit,
Thanks for contacting us…!
A normal user cannot keep a listing as draft, It will be sent to the admin and admin can keep it as draft.
Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
If I install it locally will it affect my licence once I want to go live?
No you should not have any issue. If any thing we are here to help.
I need help with using this for a specific purpose only car dealership
Please help with Ticket # 855239717
Hi jrjr29,
we are really sorry but the ticket no. you shared is not valid. Please open the ticket and copy the URL from the browser and share with us. Then we will share the status of the ticket. Anyhow, There is no pending ticket over the weekend
Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Does the Claim Your Business feature exist or is it planned for the future?
Claim feature is exclusive to a business directory (Please check our ListingPro Theme). So the claim feature will not be available by default with ClassifiedPro as it’s a classified Theme. But you may try to download the Claim extension for CubeWP Framework and test it out https://cubewp.com/downloads/cubewp-addon-post-claim
Hey, i am currently searching for a great Theme plugin. Anyway, before i want to buy this, i have couple questions: 1. Is it able to customize the regsitration form by role. Customization like adding additional field to provide some documents and waiting for approval before the account will be activated? 2. Is it possible to customize all category of ads i want to use? – I will not use automotive ads, will build some other ads3. Is it possible to provide a purchase to push the ads into the top, mark as featured for a specific time? 4. is it possible to use other Linked social media accounts, like Linked, Instagram, Xing, etc.?
5. Is it possible to show in front end the prices based on the location and their currency?
Hi YMustafa61,
1: You can indeed customize the registration form. CubeWP has an option called “user signup form” where you can add fields. However, we don’t have an option for approval before account activation.
2: You can definitely customize the categories, and you can also create more custom post types for your projects. For more detailed information, I have provided you with an article that you can refer to.
ARTICLE: https://docs.cridio.com/docs/classifiedpro/general/can-i-create-more-post-types-for-my-project/
3: I’d like to inform you that we don’t have a specific-time feature, but we do have a “boosted ads” feature. When you have a boosted ad, it will be displayed as a featured ad. For more information, please read this article.
ARTICLE: https://support.cubewp.com/docs/cubewp-booster/getting-started/
4: I want to let you know that the social media handles displayed on your posts are the only ones you can use. You cannot add any other social media handles. I apologize for any inconvenience.
5- These fields are available but are dependent on each other
Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
How to boost a post as featured or show at the top of the category or show at specific location using booster? i can see that there is PPC or PPD option. But how to use these options to achieve the target i mentioned?
Hi shiringit,
Here is an article which will guide you further in this regard. Please have a look:
https://support.cubewp.com/docs/cubewp-booster/how-to-use/how-ad-campaign-works/Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
is it possible to import custom fields ( like make and model) using excel or csv?
Hi shiringit,
Yes, Custom fields can be imported using CSV file. Here is an article which will guide you about the process. Please have a look:
https://support.cubewp.com/docs/cubewp-framework/import/Thanks
But it allows to import data previously exported from site using cubewp framework. I want to import my custom data in excel or csv as custom field data
Waiting for your reply
Still no reply !!!!!
Hi Sorry we missed your last messages. Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Dear Team, Since some time I am trying to access your help forum, but I can not register or log in (depeding on Forum 1) or 2). Also I am confused about which forum it is… 1) https://docs.cridio.com/support-forum/ or 2) http://support.cubewp.com/forum
Your support site has 1) as forum listed, but the helpdesk told me 2). Thanks
Hi frame34,
We are really sorry for the inconvenience, Here is the URL for the support forum:
https://helpdesk.cridio.com/Thanks
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Hi, Unfortunately, the process of demo importing and installing the theme is very difficult.And I still failed to install it. It was not installed on the localhost, nor on a server with high speed and resources! I also sent a ticket, but I did not receive a response. I don’t think the process of installing sample content needs to be so long and complicated! Basically, the purpose of buying a ready-made template is to save the time of setting up the project, not that it will take several days to install just one template!!! Thanks.
Hi upertheme,
We are truly sorry to hear about the difficulties you’ve encountered with the demo importing and theme installation process. It’s definitely frustrating when the process doesn’t go as smoothly as expected. We sincerely apologize for any inconvenience this has caused.
I understand your concerns regarding the complexity and duration of the installation, and I completely agree that purchasing a ready-made template should save you time in setting up your project.
However, sometimes the installation process can be influenced by various factors, such as server capabilities and configurations. It’s possible that certain server settings might impact the installation process, whether it’s on a local environment or a high-speed server.
We like to assist you further and ensure that we address your concerns. Unfortunately, you mentioned that you sent a ticket but didn’t receive a response. We sincerely apologize for this lack of communication. In order to investigate and provide you with the necessary support, could you please provide the ticket number that you received upon submitting your inquiry? With that information, we’ll be able to look into the status of your ticket and work on resolving your issue promptly.
Once again, We apologize for any inconvenience you’ve experienced. Your satisfaction is important to us, and we’re here to help you resolve this matter. Please provide the ticket number, and we’ll do our best to assist you moving forward.
Thank you for your understanding.
Best regards,
Team Cridio
hi, thank you. My Ticket Number:#379.
Hi upertheme,
Your ticket has been entertained, You may continue communication in ticket
Thanks
hi Unfortunately, your type of follow-up to solve this issue and our use of this system is not acceptable at all. We have to discuss this matter with the Envato team. And if you are not able to solve this issue, request a refund and choose another source. I have bought from Envato Market since 2013, but the most bitter shopping experience of mine was buying this product, and I say this with all emotion and regret! I know how difficult it is to produce a product and accept it in this market, but the lack of response and quick solution to the problem, as well as the lack of ease of use for the buyer, can be the worst experience for the user, and this makes him not recommend to others in any way!
hi when we use your demo creation process the admin panel always shows “File not found.” so we are not able to test wp-admin. check and correct this.
update: actually inner pages dont work either. only home page works. some .htaccess issue on your server?
Hi ideas6010,
Thank you for bringing this issue to our attention. We apologize for any inconvenience you’ve experienced while trying to use the demo creation process. We’ve taken note of the problem you mentioned regarding the “File not found” error in the admin panel, as well as the issues with inner pages not working as expected.
It seems that there might be some technical issues, possibly related to the server configuration or .htaccess settings. We appreciate your patience and understanding as we investigate and address these issues. Our technical team is actively working on resolving these problems to ensure that both the admin panel and inner pages function correctly.
Rest assured, we are committed to providing a seamless experience for our users, and we will make the necessary corrections to rectify these issues as soon as possible. We apologize for any inconvenience this may have caused and appreciate your feedback.
If you have any further questions or concerns, please don’t hesitate to reach out. We’ll keep you updated on the progress and let you know once the issues have been resolved.
Thank you for your understanding.
Best regards,
Team Cridio
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
Dear Team, I was busy for weeks to set up ListingPro and now saw this…which fits my needs so much better, I assume. My Qs: 1) Is there a way to have multi language versions connected to the same database? Of course, entered text and titles will be only in the language that the user entered it, but for the menus etc. Each language should access the same listings/classifieds.
2) Can I set all functions to FREE but still have different options in different categories. e.g. User can choose if the classified should be online 1 week or 3 months (I predefine the length in a package or connect the length to the category)
3) I see a rating system (starts) for users. That is great. Is there also a rating system connected to only the single classified?
thanks
Hi frame34,
Thank you for considering ClassifiedPro for your needs, and we’re excited to answer your questions. Here’s some information regarding your inquiries:
1) While multi-language versions connected to the same database are not officially supported by the theme itself, you can explore using third-party plugins like WPML (WordPress Multilingual Plugin) to achieve this functionality. It allows you to create different language versions of your site while maintaining the same listings/classifieds database. Text and titles will be language-specific, while menus and listings remain consistent across languages.
2) Absolutely, you have the flexibility to set up various pricing plans and packages, even if you wish to offer all functions for free. Within each category, you can define different options like the duration of classified listings. Users can then select the package that aligns with their preferences and the category’s predefined parameters.
3) The current version of ClassifiedPro doesn’t include a built-in rating system. However, as ClassifiedPro is powered by CubeWP, you can utilize the capabilities of CubeWP to implement a rating system and associate it with single classified listings. This provides you with the freedom to create a customized experience for your users.
We appreciate your interest in our theme and your thoughtful questions. Should you require further assistance or have additional inquiries, please don’t hesitate to reach out. We’re here to support you on your journey with ClassifiedPro.
Best regards,
Team Cridio
Thank you. Looks like ClassifiedPro is a better fit for my needs than the bought ListingPro. Ok, buying this too…
Hi Please checkout ClassifiAd our new Classified Ads theme that you might find it better fit for your needs. https://themeforest.net/item/classifiad-nextgen-classified-ads-wordpress-theme/54255369
