1010 comments found.
Am i the only one having issue with the recent update?
What is your problem ? Please explain more detail.
I have disabled all other plugins to see if it’s conflicting plugin issues. No. It remains the same
And I have important events on running at the moment.
Hi, Please go to Elementor >> Tools >> click Regenerate CSS button then test again.
It’s fixed the styling. But events aren’t loading still
It is behaving as though the events plugin isn’t activated. I have deactivated and reactivated it. Still the same. And With the new update process, it doesn’t seem to be possible for me to get the previous version of the plugins to test. Or there is a way around that?
Hi, Did you active Event List plugin ?
Yes, it is active
Hi, In wp-config.php file, you setup wp_debug to false because in latest elementor plugin, some function replaced.
I met it set to false already
https://prnt.sc/Ua1T3_cIaSysHi, Please send your wordpress admin account, so we can check help you.
Where to send it?
Please send via form here https://themeforest.net/user/ovatheme#contact
Done
Hi, Please check your email.
Is it safe to update to this new theme update?
Yes it is. Please update theme now.
Thank you for your help
I have purchsed this theme and i am using seat map for booking, So I want when any visitor selecting seat I want give one more option to choose like Children or Adult and price for children should be different and for adult, So How can I do that
Hi, If you bought the theme, please make a ticket here https://ovatheme.ticksy.com/, so we can support you easily.
I have read documentation. Need to ask some questions.
1. Where is recaptcha/hcaptcha on this product? On sign in/register, send message to vendor I think it still need captcha.
2. Minimum android os for the app of this product?
3. Any plan to implement MapBox?
Thank you
Hi,
1: We will add Captcha in form soon.
2: We are using Android 12 SDK.
3: Currently we don’t have plan for this. We will consider some Free Map for theme in the future.
Best regards,
Ovatheme
We added Captcha feature.
We added recaptcha in theme. You can update the theme to get this feature for your site.
Hi, I am looking to purchase this team for my event planning business but what I’ve read so far looks like it’s intended for vendors. 1. I’m the only sole vendor that will be accessing and posting events not multiple vendors, can it still be used for my personal event business? 2. Also, the event single page, is it customizable? I’d like to merge the gallery and event description pages together for example. 3. Since I’m the sole vendor, how do I navigate the Package and commission aspect? I don’t need commission and all that. 4. Can the cart-event be skipped straight to WooCommerce payment or the payment made directly in the cart-event page or the WooCommerce checkout skipped straight to the payment method? I think that reduces the number of redirects customers have to make and make checking out easier. 5. Which pages can be customized with Elementor? I’m a heavy customizer so knowing this important. 6. Most of my events are one day events, can the Event Calendar section be removed from the Event Single Page? That would mean making the “Booking Now” button functional rather than anchored to the Calendar.
Thanks a lot for this team. Would be expecting your feedback.
Hi,
- 1: Yes. You can use it only for you not vendor.
- 2: Yes. You can customize it in child theme.
- 3: Yes. You can set 0 for all.
- 4: Currently the theme doesn’t support this.
- 5: You can customize some page with Elementor: Home 1, Home 2, About, Contact, Listing Map( half map, ajax boxed, ajax full width ), How it works, FAQ.
- 6: Yes it is. You can remove it.
Best regards,
Ovatheme
We added FAQ feature, so the vendor can create FAQs per event.
Hello
I want to create a website for the dining hall where customers can book dining tables for dinner in advance where I want to add dining tables in seat map where customers can select and book any dining table.
is it possible with this theme
Hi, Yes it is. You can use theme for this purpose.
Can I customize dining tables and seats as per my convenience and can I add categories for booking like “General Dining Tables” “Premium Dining Tables”
Hi, I think you should read documentation here https://ovatheme.gitbook.io/meup/main-features/make-event/manage-event/ticket/make-seat-map
Is it possible to pay in different currencies? For example: Events that have tickets in dollars and others in Euros?
No it isn’t. We will consider for using multiple currency in the future.
Are there any upcoming theme updates?
No it isn’t. We are working some features.
Is it possible to put more relevant information in the QR scan result?
Like for example ticket Type?
Hi, Yes, However you have to customize code for this.
Please, do not forget to make the tickets with a seat map, areas can be added without numbering, and dates for pre-sale on this mode.
When we can have a step-by-step video tutorial of the creation of the app.?
Details as requirements:
Which version of JDK to use? Which version of Nodejs to use?
Supported android studio version?
by other side, the security for our websites is very important, did you try test WordPress Hide & Security Enhancer on your theme? this plugin give protection to the website again hackers, change slugs. Please, you can give a check it? this is a video show it as working https://vimeo.com/192011678
Hi,
- Currently you can check documentation for creating app
- JDK: version 11.0.13. Node js: 19.8.1
- Security: We will check it.
Hi, Can we add different checkout forms for different events? Like marathon organizers may need to get the run category from attendees, But business events not required these. . What we have in this theme is common for all! Think about it.
Hi, We will develop this feature soon.
Hello, you are having an error in the general profile slider, when you enter or edit in laptop (desktop) format, everything is fine on mobile.
Hi, Please send some screenshots here https://themeforest.net/user/ovatheme#contact, so we can check problem.
I liked this theme and features of this multi-vendor marketplace. It is probably one of the best in the market. I have been testing your demo site for sometime now and I did not find following some features which I need for my website. Can you please confirm if thats possible?
Presale questions:
1) Private events: vendors should be able to create private events like weddings etc. which should not be publicly visible. Vendor should be able to send the invite to this event to their database and in that invite email, when invitees click on the event link, only they will see the private event page. Possible?
2) RSVP is very important feature I am looking for. e.g. vendor creates a wedding event and send invites to their guest list, their guests should be able to confirm RSVP so that vendor gets exact number of guests with their names who are going to attend that event. RSVP Possible?
3) Invitation layout: When vendor sends the invites to their guests, the layout and format of the invitation card (email or PDF) should be customizable. Vendor should be able to design their invitation layout separately for separate events they create. There should be provision to add system fields dynamically in the layout designer like – guest name, event name, date, time etc. Possible?
4) While giving RSVP, guest should be able to mention whether he/she is coming alone or along with few more guests. So, apart from his/her own RSVP, they should be able to mention number of extra guests and their names (optional). Possible?
Above features are very important for my use-case. Can you please confirm if that all is possible?
Thanks
Hi,
1) No it isn’t.
2,3, 4) No It isn’t. I think you can use Google form for this.
Best regards,
Ovatheme
There is a bug in apply coupon! When users are applying the coupon for the first time, it discounts, But if they apply again also. it is reducing the cost. Fix it
We will fix ASAP.
I fixed this problem in new version. Please update the theme and event list plugin now. Note delete browser cache before test discount.
Thank you for your response! But it still appears the same. . The coupons are applying. . But when we reapply also. .It is reducing the cost! Please check the validation
When we keep on applying on the same coupon. . It is reducing the event ticket tax cost everytime. .
Hi, Please surely you deleted browser cache. Please test with other browser.
Thank you for your prompt response and attention to this matter! It is resolved, Appreciate your fast and efficient support!
Great Job!
where i can see the option to show/hide tax on cart? i did the new update and still this show it.
Please update the seat map mode soon so that we can have the pre-sale ticket option enabled in this mode, just like the other modes do. Its very important
- The correct way should be that in the seat map option, you can not only buy with numbered areas but also without numbering. Most event maps have VIP areas with the possibility of choosing seats and general areas, these allow you to choose areas without numbering or just standup area, like the picture. https://ibb.co/RbNM75x
I think this would put your theme on a better level.
Hi,
- Tax settings: Go to Events >> Settings >> Tax & Profit tab >> Choose Show/Hide Tax.
- Seat Map: Sure, We will update it in the future.
Thanks!
i have the last update (1.6.5) but dont have show/hide tax https://ibb.co/ZSYqFNm
It is enable settings (Allow to calculate tax in order )
This is a presale feature request after going through the demo website. I see that a vendor is not able to add speakers, organizers and sponsors to a particular event. Also the vendor cannot add FAQ to a particular event. The mentioned features should be added on the vendor dashboard and when an event is published, users shall see who is organizing the event, who are the speaker(also speaker category like musician, artist, band, politician, activist etc…) and who the sponsors of the event and their categories like(major sponsor, gold sponsor, bronze sponsor etc..). Also FAQ’s like (what should I wear to the event, should I bring guns to the event? Are pets allowed in the event? etc..Is food served at the event?)
Hi, Yes the theme doesn’t support add FAQ, Sponsor. We will consider these feature in the future.
Also add RSVP Form to the single event page. Allow vendors to add RSVP option to a particular event from their dashboard.
Compare to other event themes & and plugins out there, I can say that this is the best event marketplace
We added FAQ feature, so the vendor can create FAQs per event.
As you know, each hall has a different seating arrangement. Is it possible to create the designs of these halls on the theme and how?
You can use any image and create seat map in theme.
The producers cannot send the images. It is already enabled on the panel but none of them can upload photos. Only the admin account is working. https://prnt.sc/gT87GF_ha4Hl
Hi, Please read here for fixing: https://ovatheme.ticksy.com/article/19652
How to export attendees who used coupon?
The theme doesn’t have option export attendees who used coupon. You only can export all attendees of an event.
How to export pending attendees? Only completed attendees are getting downloaded.
The theme doesn’t support export pending booking. We can custom work for you this feature.
The new woocommerce update apparently affected the theme, images cannot be uploaded from the vendor dashboard and when I disable the tax in the cart it still appears. https://ibb.co/q51nfDn
Hi,
- Upload images in vendor: Please read here for fixing: https://ovatheme.ticksy.com/article/19652 . We will update this in next version.
- Tax: The tax is zero in this case. We will hide it at frontend in next version.
Best regards,
Ovatheme
When the seatmap option is used, you cannot sell pre-sale tickets as with the other options where you can sell tickets with a lower price differentiated by dates. Could you activate this please, it is a necessary feature for this type of theme
Hi, We will consider this feature in the future. If have many customer requirement this feature, we will make it soon.
