65 comments found.
Howdy, I purchased, gave five stars, great options and theme! One question: Where do I find the 60 shortcodes to use?
Hi. Thank you very much!
You can refer to Retrolie elements in the menu item: “Elements”
https://retrolie.thememove.com/elements/accordion/Thank you, helpful 
I was wondering about this bit in html widget, how to code Italic style for this shortcode:
[tm_spacer size="lg:13"][tm_heading tag="div" custom_google_font="" align="center" text="Design centered on you can be a reviving life source. We embrace passion and share the joy with what we create."]Thank you for your assistance with this.
Hi,
Please open a support request here https://thememove.ticksy.com/submit/, then we will guide you step by step.
Best regards.
Where can I find an image showing all of the header styles, so I can pick the right one, you have SO many – thank you.
One more point: no matter what I choose, the logo and background color, etc., from customizer does not affect the header at all… something is not working.
Hi,
Please open a support request here https://thememove.ticksy.com/submit/, then we will guide you step by step.
Best regards.
Oh, never mind, I found that I was working on header 21, just didn’t have any way to know which header was which so it was trial by error 
Would be so great if you had an image showing all of the header configurations for others who may need it. Thanks for the reply!
Great theme- love it! Question: Are the images of the demos licensed for use in our website, or are they not to be used so that copyright laws are not violated? Thank you in advance for your reply.
Hi there,
Thank you so much for your kind words!
The images used in our demo are for preview purposes only and are not licensed for use on your live website. You’ll need to replace them with your own images or use properly licensed stock photos to ensure compliance with copyright laws.
Best regards.
Thank you
Is the theme compatible with php 8.0 and higher?
Hi
Yes, the theme is compatible with PHP versions 8.0 to 8.2. Let us know if you need help with anything else!
Regards.
Hello, does the theme come with Elementor?
Hello
Retrolie is built to be compatible with WPBakery Page Builder. It does not come with Elementor.
Regards.
Any demos available? Your connection is showing error
Hello there, after last wordpress update to the 6.6.2 version, the website was not working. Siteground support told me that they had to get back to a previous version of the PHP (7.4) to make it work again. They say that the problem with the php is generally solved by developers. Will you take care of it? I hope you can help!
Hi friend,
If your support has expired, you can also reach us via email at support@thememove.com, then we will check and guide you step by step to fix the problem.
However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Best regards
Special characters – Hello there, my support is expired but I guess you can help me anyway since it is a problem that suddenly appeared and it was not there previously. In my website I use special characters (croatian alphabet) with google fonts (Lobster, Arimo) supporting them. Now suddenly the special characters are not working anymore in published pages
while I see them correctly working whem I am in the customizing page. Can you help me please?
Hello
Please update the theme and Insight Core plugin to the latest version.
Then deactivate and reactivate the Insight Core plugin.
https://changelog.thememove.com/vintage-retrolie/Fixed. The best support as usual even afer two years: you really deserve 5 stars.
Hi! Just bought this theme (the second theme I purchased from you I have a question: I’m not sure how to change header of the site. I cannot see variations, even on your demo site. How can I see/change it? Thanks!
Hi Manuela,
Please open a support request here https://thememove.ticksy.com/submit/, then we will guide you step by step.
Best regards.
Hi, I am an old purchaser of this theme, unfortunately I no longer have support but I wanted to report that the contact form (no contact form, I have tried several) no longer works. I disabled the theme and the form works. While with the theme enabled the emails do not arrive. I’ve tried disabling plugins, I’ve inscribed send smtp instead of php, I’ve done a lot of attempts but only by disabling the theme I get the contact form messages. If you do a test on the vded site you will see that it shows as sent, I can see it from the form entries database, but nothing arrives in my inbox. As said before I have tried 4 plugins besides contact form and they all work only if I disable the theme. Can you please check that everything is working correctly?
Hi friend,
If your support has expired, you can also reach us via email at support@thememove.com, then we will check and guide you step by step to fix the problem.
However, please keep in mind that email is not our main support channel, so the response time will be slower than usual since we have to process support tickets in the Ticksy system first.
Best regards
Hello, Does this theme support RTL languages, please?
Hello
The Retrolie theme supports RTL languages.
Regards
Anyway to just import a single page?
You can import demo data in your staging site.
Then you can export the pages that you want to have it to use for your main site.
Regards
How do you edit the recipe page? I have tried to figure this out and cannot find a place to change out the content.
https://retrolie.thememove.com/recipes/Hi,
It is our theme page function and there is no option to change the page layout yet.
Regards
It stopped working using desktop (chrome)... but it works using mobile – android (chrome).
Can you please investigate?
Hello
Since your support has expired, please send an email to linhdo@insights.is. We will help you check and fix the problem.
Don’t forget to provide your site’s admin credentials for faster help.
Thank you
hello sir , how to setup this theme in wordpress
Hello,
You can refer to this doc to set up your site https://document.thememove.com/retrolie/. If you have any problem, feel free to reach our support team at any time via Ticksy https://thememove.ticksy.com/submit/
Regards
hello, ibuyed the theme, look very nice ty.
i have only one question is this theme wpml kompatibel/ready?
ty very much
regards
Hello, Retrolie is compatible with WPML
How do you replace the footer logo and add-in social media URLS?
Hello
You can edit the footer to change the content normally
https://document.thememove.com/retrolie/footer/create-footer.htmlRegards
This is the social media section for Footer 3 – that is my confusion. I read the documentation to create a new footer, but I like the layout of footer 3 – part of why I bought a theme.
tooltip_enable="1" items="%5B%7B%22title%22%3A%22Facebook%22%2C%22link%22%3A%22%23%22%2C%22icon_fontawesome5%22%3A%22fab%20fa-facebook%22%7D%2C%7B%22title%22%3A%22Twitter%22%2C%22link%22%3A%22%23%22%2C%22icon_fontawesome5%22%3A%22fab%20fa-twitter%22%7D%2C%7B%22title%22%3A%22Instagram%22%2C%22link%22%3A%22%23%22%2C%22icon_fontawesome5%22%3A%22fab%20fa-instagram%22%7D%5D" icon_color="secondary" icon_hover_color="primary"]tm_spacer size="xs:20"[I do not have the example like you have in the instructions, front end/back end editor and the like are not showimg
Hello Please open a support request here https://thememove.ticksy.com/ then we will guide you check and fix the problem. Regards
Hello! I have already opened one. Not sure why I have vc/Json to edit…thank you! I know you’ll resolve it! Always great support. Thank you!
Since it was weekend so the support was a little bit slow, please kindly wait, we’ll check the ticket and help you today. Thank you for your kind words.
No worries!! Sadly I am working on the weekend for my personal site for my company, it can wait. You are most welcome!! It is true. Such an amazing theme!
THANK YOU for the quick resolve to the issue – such a simple fix and has been noted for future! Much appreciated!
Thank you 
is this them compatible with elementor for drag and drop editing?
Unluckily, only WB Bakery is supported yet.
Not a fan at all of the advertisement banner after last update. If you could please make it non-persistent? So when it’s closed it DOESN’T come back. Super annoying…
And try to place that stuff in the Theme Settings pages not stripped across all admin pages…
Hello
Please submit a ticket in our support system then our team will guide you remove it.
https://thememove.ticksy.comRegards
Is there a way to hide the Off Screen Menu and Hamburger Icon on a Mobile?
If you do that, you can not open the menu on mobile anymore.
Please submit a ticket in our support system then our team will guide you do that.
https://thememove.ticksy.comRegards
So I don’t want to hide the mobile menu hamburger icon of course, I just want to hide the redundant hamburger icon for the “off-screen” side menu. I’ll submit a ticket…
Thank you.
