814 comments found.
Hello,
I’m considering buying the Theme, but I’d like to confirm whether I can use this theme for all five of my domains. Are there any restrictions or limitations in this regard?
Hello, thank you for contacting us.
One purchase of CIVI allows you to use the theme on one finished site. If you need to use it on a second site, it requires you to make a second license purchase. To learn more about what each License is for and which one to purchase, please visit this License article. https://themeforest.net/licenses/standard?license=regular
Regards,
Hi,
I love your theme but the use of elementor as a page builder is a turn off. 1.) Any plans of integrating theme with Gutenberg? 2.) Is there a list of shortcodes I can use for the theme? 3.) Any plans of hardcoding or using a different method to build the header/footer other than elementor?
Hope to hear from you soon.
Hello Alumnay, thank you for using our theme. Our theme is support Elementor. Did you install it? For more please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better.
Regards
Yes I did successfully install it but its just that I dont like using elementr due to it being bloated and slow. So my questions are : 1.) Any plans of integrating theme with Gutenberg? 2.) Is there a list of shortcodes I can use for the theme? 3.) Any plans of hardcoding or using a different method to build the header/footer other than elementor?
Hi. We do not plan to update Gutenberg at the moment but we will think about that. For shortcodes and hardcoding, please open a ticket in our support system here: https://uxper.ticksy.com/ Our developer will support you better. Thank you.
Hi pre purchase question Is this possible disable the cv upload option on every where?
Is this possible edit and add custom filed to job apply pop up box ?
Hello Amanthisandeepa, thank you for contacting us. Yes, you can or we can help you disable the CV upload option everywhere.
Our theme does not support the custom filed for the job apply pop-up box, but it is on our plan to update in the future.
Regards
Hello dear Uxper team 1. it is included escrow or advanced refund system ? ( for freelancer themes ) 2. it is included advanced chat system buyers beetwen sellers ( with file sharing ) ? 3. freelancer verification system ?
Thanks Regards
Hello, murohuso. Thank you for contacting us. For your questions:
1. Our theme does not support that.
2. They can chat but can’t send a file.
3. Yes, our theme supports that.
Regards
What solution do you have for dispute and refund? And will you add it in the next version? Will you make an advanced chat system (with file sharing)? These are the essentials for freelancer templates. when will you new update ? thanks regards
Hello murohuso, I will discuss more with our team, we will think to update it in the future.
Best regards,
Kevin
Hello great theme, this is a presale questions: Can we have to where canadities can email their resume in PDF form to anyone outside the platform? So we create the custom forms and canidates can enter a email and send thier whole or part of their resume via email to employeers untill we get enough employeers on the site? Thank you
Hello. Unfortunately, our theme does not support that. If you have more question, let me know here. Regards
Hey. Kevin/Jennie,
When will we see the new update…?
Hi, there is a Bug: if you translate Civi framework into a language, you no longer have access rights to the options.
Hello
You can open a ticket in our support system here: https://uxper.ticksy.com Our developer will support you better.
Kindly Regards,
It was just a report and why does it take 20-60 minutes to import the demo content. I get an error 403 for a .Zip file. Of course I verified beforehand.
Is it possible to get a response on my open support ticket #3480040? Thanks!
Hello westside, please wait a bit, our developer will response to you soon. Thank you for your waiting 
Presale questions: 1. Can freelancers and companies upload only videos to their gallery? 2. Is it possible to not publish each editing (from users) so only the admin can approve the editing done? 3. Is it possible to add a paid membership with different levels of freelancers and companies profile? Free Basic profile and 2 other paid profiles? 4. Is it possible to add advert banners on the website? 5. Is it possible to access to a demo website in order to check all these functions?
Hello sylvia_86, thank you for contacting us. For your questions:
1. Yes, freelancers and companies can upload videos to their galleries.
2. The theme does not explicitly mention user edit approval by the admin.
3. Yes, you can add paid membership levels for freelancers and companies.
4. The theme does not explicitly mention advert banners.
5. You can login with the Employer and Candidate Account demo on our demo here to check more: https://civi.uxper.co/
Regards
Hi, thank you for your reply. 1. Great. Is it possible to upload ONLY video? 2. So, is it possible to enable this function? 3. Great. 4. So, is it possible to enable this function? 5. Yes, I have seen it, but I meant the admin access.
Thank you.
Hi sylvia_86,
1. Yes. You can.
2. Yes, you can config that.
3. You can using some third plugin to do that.
Let me know if you have more questions.
Regards
Sorry but I am a bit confused. I would like to receive more clear information and about presale questions. I do not want to receive partial information about a product I do not know. In the case, I could have access to the demo as an admin, it would be different. However…I would like to know if these settings can be enabled from your THEME SETTINGS:
1. Is it possible to disable the upload of images and enable only video upload? 2. How is it possible to enable the post/user edit approval by admin? 3. Is it possible to add and manage the payments about membership or is it connected to Woocommerce? 4. Is it possible to add Advert banner using a Third plugin? Do you recommend one?
If some options is not enabled in your theme settings, please can you specify and let me know if you will give me instructions in order to do it?
Thank you very much.
Hello,
1. Yes, you can disable the update image section and show only the upload video section. We have the option to do that in the theme option. Please check https://tinyurl.com/28844jvg
2. Yes, have an option to configure it. please see: https://tinyurl.com/2ab64bd3
3. Yes, our theme supports Woocommerce payment addons.
4. If you were using Google Adsense, you don’t need any plugins, just insert Google Auto Showing Ads to the Head tag.
let me know if you have more questions.
Regards
Thank you for your reply. 1. Is that option only for ‘Group fields’ for Company only? I need this function on Candidates profiles. 2. Is that option only for JOBS? I need this function again on Candidates and Companies profiles.
Other screenshots regarding the above settings on the specific section asked, would be really appreciated. Thank you very much.
Hello,
This function available for Job, Candidate and Employer.
Ok, both functions or one only. Please can you be more specific? Thank you.
Hi, Sorry, Yes both functions is available. You can check the video here: https://www.loom.com/share/beef3bbe1e614a14b5c0fec1b86b5e60
Maybe I was not clear before.
1. You showed me this screenshot https://tinyurl.com/28844jvg in order to enable the Gallery inside the Company profile. Also, there is the option ‘video’ that can be enabled adding a video link. I didn’t asked to add a video inside the profile, but in the initial question, I asked you if it is possible to ADD ONLY VIDEO INSIDE THE GALLERY. I need to simplify the loading of video presentation inside the gallery directly from the phone. Is it possible? Disabling the images loading?
2. Also, from the video is not visible the option ‘Automatic submitted/edited CANDIDATES’ ? Can you please be more specific.
I am also worried about this type of support. 5 replies but avoiding my specific requests.
Hello, you said on the theme presentation “Easy Import/Export of Data: The theme provides options for the easy import and export of data, such as job listings, resumes, or user data, to facilitate data migration and backup.” Can you explain where is it please ? i can’t find it.
Hello
You can open a ticket in our support system here: https://uxper.ticksy.com Our developer will support you better.
Kindly Regards,
Hello! Nice theme, thank you! Could you please tell how to import/export company categories? I have more than 300 categories (including subcategories). Need to export it, customize and import back. In database it is converted to objects (or smth) and could not be modified. Is seems that there has to be a button import/export of categories in dashboard. Thanks!
Hello
You can open a ticket in our support system here: https://uxper.ticksy.com Our developer will support you better.
Kindly Regards,
Sir
Please provide android app with AdMob & Adx supported
Hello YashInfotech, Unfortunately, our theme does not support Android app at the moment. if you need more help please open a ticket in our support system here: https://uxper.ticksy.com Our developer will support you better.
Kindly Regards,
Hi.
Is it possible to deactivate job posting and let only cv upload for candidates? I am interested in this theme for a human resources agency?
Hi, yes. You can deactivate job posting in the theme option.
Let me know if you have more questions here.
Regards
TICKET #3453015 already 3 days waitout unswer, thanks
Hi
We are back to work after the weekend! And our developer has response your ticket. Please help me recheck it
Kinldy Regards
Loco Translate plugin does not work. please help to check and fix. I also sent you an email with screenshot.
Hello
You can open a ticket in our support system here: https://uxper.ticksy.com Our developer will support you better.
Kindly Regards,
In freelance, if a service expires and a refund is made, where does the payout data go in the wordpress dashboard? And why is there no change after submitting a refund?
Hi. If payouts aren’t updating in the WordPress dashboard after a refund, it might be due to a technical issue or misconfiguration. To troubleshoot:
- Ensure you have the latest Civi theme version. - Check Payout Settings in Theme Options. - Verify the refund process and amount deducted.
If the issue persists, contact the theme’s support team for specialized help.
I will renew support, but before that, is there any update plan for this theme especially for freelancers? Because I can’t see it anymore here https://feedback.getcivi.com/roadmap
Hi indrawnsyh0, the link is down because we don’t using Fill service anymore, we will create a new roadmap page soon
It is possible to establish a unified method for making a Country/State/City valid simultaneously for Candidates, Jobs, Companies, and Services, eliminating the need for redundant data entry in various locations. This can significantly reduce time wastage. Thank you.
Hi Eljaoui,
To better assist you, please reach out to our support system. Our technical team will provide you with more detailed guidance and support. Thank you for your understanding.
On the laravel version there is a gigs, why here not?
Hello,
What happened to the roadmap link? https://feedback.getcivi.com/roadmap
It is not working now.
One small bug to report. If you refresh the page over and over, it just increase the # of views. This should only increase views if it’s a different user session, I think.
1. Go to this page https://civi.uxper.co/jobs/design-creative/staff-product-designer-multiple-teams/2. Click refresh 5 times in a row
3. You will see the views counter under the job title keeps going up for every refresh.
Hi,
This is not a bug, we currently allow the number of views to be added based on the number of page reloads. However in the future, we will develop and update it based on IP,...
Thanks for your response!
