253 comments found.
we are facing two problems 1. we tried from theme option to show short description but its not show on product page. 2. when we add yith woocommerce frequently buy together, it hides default add to cart button and buy now button. but in other theme it doesn’t hide. it.
so can you please help us about these two things?
Hi heyiamsjoerd,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello Sir.
Hi pheangmaigalleryinter,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I have some widgets (featured and top rated products) on the hp missing, megamenus messed up as well, what’s happened?
Hi Akinlex,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
TS Widgets in elementor got missing
Hi humnatechwizstudio,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
hi, how can i change this text “It was popularised in the 1960s with the release of Letraset sheets containing and more recently with desktop publishing software.” in blog page?
Hi Akinlex,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
How to use the updated version on my E-commerce website. (Jaroti – Elementor Accessories WooCommerce Theme)
Hi mowly00150,
To update the Jaroti theme, please read the document at the link https://docs.theme-sky.com/jaroti/#updating-the-theme
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Can you add a hero image on the home page if you don’t want a slider?
Hi niksag_5000,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I need help with an error message I am getting. I don’t know if its the site setup or Jetpack.
Failed to generate Critical CSS An unexpected error has occurred. As this error may be temporary, please try and refresh the Critical CSS.
Hi niksag_5000,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi, I have purchased Jaroti theme, and I also raised a ticket for my problem. When I use TS-Instagram widget, how can I get the access token of my account? Thanks a lot.
Hi 811121590,
We have replied to your ticket. Please check it again.
Best regards,
Need help to customize first letter capitalization in menu and also menu item hover colour
Hi quickentheagency,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you check it.
Have a nice day!
how to install this theme
Hi xmhighend,
To install the Jaroti theme, you read the document at the link https://docs.theme-sky.com/jaroti/#installation or see the video at the link https://www.youtube.com/watch?v=pXksUNNIfOE&list=PLbyF_EROfxJQdVioZRm_06srz8sTY6m6-
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
hello dear… I need to remove my product “COMPARE” button. how can i remove it??
Hi prasadforbiz,
We have replied to your ticket. Please check it again.
Best regards,
Hello I open a TICKET #3450323 since I cannot import the demo data
Hi digitalmavensolutions,
We have replied to your ticket. Please check it again.
Best regards,
when use computer this TS elements show hover but when i use mobile phone check it show darkness how to cancel this dark mode ? it looe like always hover
Hi johnydek6,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information and more details. Our support team will help you check it.
Have a nice day!
Hi johnydek6,
We have replied to your ticket. Please check it again
Best regards,
I need demo data for the laptop and accessories website that fits this template.
Hi wealthnoweasy,
Jaroti does not provide the demo data for laptop currently. You can import our demo content and replace products with your laptop products.
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, it seems its only the homepage that can display high res photos and logo, all the inner pages including the shop and product pages as well as logo are blurry and low resolution. Can you please help with this? I have created a support ticket
Hi signaturemarketing,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details about what you want. Our support team will help you.
Have a nice day!
Hi there:
1. How do I change the size of the toggle item on mobile? It is too little 2. How do I change the color of the active link in menu? 3. How do I change the link color in the body font?
Greetings.
Hi droombos,
Please open a ticket here https://skygroup.ticksy.com/, give us your website information and more details about what you want. Our support team will help you.
Have a nice day!
THIS THEME IS HEAVY
Hi ernest360store,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello, how can I change words that appear on the woocommerce buttons and “subscribe” button??
Hi poasp,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
Hello, how can the site I purchase update if there are any updates done in the future?
Also can the slider/hero images be on a scheduled time eg; on Mondays its one image but then on Tuesdays it changes to another image by setting a time or day to show. Is this possible?
Hi niksag_5000,
1) To update the Jaroti theme, you can read the document at the link https://docs.theme-sky.com/jaroti/#updating-the-theme
2) Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Best regards,
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