279 comments found.
Hey there, can you tell me, where or how to change the sidebar section over here: https://demo.goodlayers.com/realfactory/market-sectors/automotive-parts-system/
And is it possible to put different links there on each sub-page?
thanks for your help.
Hello,
This part has been created using the Navigation Menu widget, you can edit the sidebar in the wp-admin > appearance > widgets > market sectors section.
You need to create new sidebars to put different links on other pages.
Thanks a lot. And is there a way to create the icon buttons in the side widget as well?
Where can I edit the e-commerce functions?
Hi,
Could you please submit a ticket on our support website? Our developers and support team only provide assistance through that platform, not here. 
Please note that all support will be conducted through https://support.goodlayers.com (Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Is there a way to edit alt text for images directly from the image (not going through the Media section)? The reason is I re-use images on different pages but want different alt text depending on the page content.
Hi,
Sorry but that’s not possible :/
I wan to replicate the portfolio post type to various post types like solutions, applications, casestudies post type, is it possible? also after adding the additional posttypes the new one should be shown in the element blocks in builder.
Hello,
Sorry, there’s no built-in option to do that. You have to customize the theme for this.
Hello, I can no longer edit the pages. When I click ‘Save’, it always returns to the initial state. I disabled all plugins to test, the theme is updated, I cleared the caches, restarted the PHP, but the problem persists. How can I solve this problem please?
Before moving forward, can you please make sure that you update the theme and GoodLayers plugin to recent version first?
To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
Please also make sure to follow the server requirement following this : https://goodlayers.ticksy.com/article/10367/
Let us know if still doesn’t work.
Hello, The theme and plugins are updated fine, and the server has the necessary performance, but the problem persists :/
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Hi,
I’m currently managing a website for a client using the Real Factory theme. With the upcoming Accessibility Act coming into effect on June 28, 2025, I’d like to ask if you are planning any updates to help ensure the theme remains compliant with the new accessibility requirements.
It would be great to know if accessibility improvements are part of your development roadmap for this theme.
Thank you in advance for your time and support.
Hi,
Not sure if there’re any points of concern about this on your current site? Let us know so we can help checking on it.
Hello! We need upadte to WPBakery Page Builder. The current version is 8.2 while we are stopped at 7.6.
Can you please provide ? Thank you.
Hi,
Sorry, I’m a bit confused but we are not the creator of WPBakery. Not sure what you need again?
Hi
I am currently working on a website using your page builder and have encountered an issue when attempting to use a custom shortcode.
The shortcode in question (e.g., [custom_shortcode parent_id=”13492”]) is one that I have personally added in the functions.php file of my theme. However, whenever I insert this shortcode into any widget, such as the Code Block or Text Block, it disappears after saving. On the other hand, when using Gutenberg, the shortcode works perfectly fine.
Could you please confirm if the GoodLayers page builder supports custom shortcodes? If so, are there specific widgets or settings I should use to ensure the shortcode works correctly?
RegardsHi,
Yes, our page builder supports custom shortcodes. Could you provide your wp-admin account, the page url and example of the shortcode you want to insert back via goodlayers profile page so we can check this out ?
https://themeforest.net/user/goodlayersThank you.
Hi, ok I wrote a message.
Saving a page as a custom template is giving an “Incomplete data” error message. WHy would that be?
Hi,
Can you make sure to follow this first?
1. Update the theme and plugins to recent version. To update the theme : https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)
2. Make sure that your server configuration follows the requirement guideline : https://goodlayers.ticksy.com/article/10367/
Let us know if this still doesn’t work.
Theme is up to date and have uploaded php.ini with recommended values and still same outcome.
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
Done
Hi! Do the last version updated in March 22 2024, supports WordPress 6.5.2?
Hi,
Yes, it does
Hi GoodLayers Support Team,
I was wondering if it’s possible to easily add a category or tag filtering navigation/menu element to the Portfolio pages as seen in some other themes (an example can be found here: https://elevate.themewant.com/portfolio/).
Basically, different portfolio/project pages would be assigned a category, then on the main portfolio page you can choose what category you want to display the projects for in the grid to narrow it down.
I don’t think I noticed this type of thing in any of the demo pages, would like to know if it’s possible or how difficult it would be to do with your theme.
Look forward to hearing from you!
Hello,
Thank you for your interest
Yes, we have this feature in our theme and it is easy to setup, here’s a screenshot: https://ibb.co/Th277Vm
Unfortunately, none of the demo pages showcase this feature.
Perfect, that’s good to know. A couple other features I’m curious about, whether you have built in or know of other plugins that would be compatible with your theme, would be:
1) Before / After image slider examples: https://ultimateelementor.com/widgets/before-after-slider/
2) Cost Calculator Form example 1: https://renowise.bold-themes.com/roofing/ example 2: https://renowise.bold-themes.com/roofing/about-us/cost-calculator/
3) Embedded Instagram feed / slider / gallery module
Main reason I’m asking is because I’m not familiar with/didn’t see mention of what page builder your theme uses. Wasn’t sure if it was proprietary to your theme. I’m familiar with the types of add-ons that are compatible with Elementor or WP Bakery Page Builder but in this case want to make sure some of the main things we might want to do are possible with yours.
You can use shortcodes from any 3rd party plugin in our page-builder, so most plugins from WordPress.org should work fine.
I just tested these plugins and they work fine: https://wordpress.org/plugins/beaf-before-and-after-gallery/ https://wordpress.org/plugins/cost-calculator-builder/
We have an Instagram feed built into the theme, an external plugin should work fine as well.
Thank for the theme, its really nice and clean. Im having a one time question. What about impressum section on top of the copyright is there any possible implementation. Thank you !
Hi,
Yes, you can actually put it as a text directly.. both in copyright area or just in the footer section as you need.
Hi,
Sorry, there’re no hook provided for custom product style.
We use our custom page builder inside our theme to create page layout. You can check the video here.
https://www.youtube.com/watch?v=N0haJbDM8acThank you.
Hi! Can I use the plugin Converter for media to convert my old jpeg images into webp? I’m afraid the site will break…or if you can suggest the right plugin to do that. Thanks
You should be able to use the third party plugin to do that. (I don’t have the recommended one, sorry)
However, you may test with few images first to make sure that it won’t break your site.
Hi, can I use the plugin Converter for media to convert my old jpeg images in to webp? I’m afraid the site will break…or if you suggest the right plugin to do that. thanks
You should be able to use the third party plugin to do that. (I don’t have the recommended one, sorry)
However, you may test with few images first to make sure that it won’t break your site.
Hi, how to update the twitter icon to X icon in blog social share? Thank you.
Hello,
You can get that by updating the theme and enabling the new font awesome version as shown here: https://docs.goodlayers.com/using-new-twitter-icon-x-icon/
Hello, I’m using 1.4.6 theme version and latest goodlayers core plugin (3rd generation) but the fontawesome 6 doesent appear in icon type list. I find only font awesome and font awesome 5. Please, let me know. Thank you.
Could you make sure you have updated the goodlayers-core plugin to 1.9.5 version as well? Included plugins can be updated as shown here: https://goodlayers.ticksy.com/article/1893/
If that’s not the issue, please open a ticket with your site URL and login details so we can take a look: https://support.goodlayers.com/
Thanks.
Could you please upload a working copy?
Hi,
Can you describe more about this please?
Ah I see, can you please check again? It should be fine now.
This is now working
Hello, how can I place related posts on the blog?
Hello,
You can show them using the Blog element in the page-builder. Sorry, there’s no option to show them automatically.
Why after the upgrade the WooCommerce subcategories are not showed anymore in categories page?
Can you provide the page url that having issue please?
The theme is configured for showing both subcategories and products in category page.
But only category description is showed.
How can I fix it?
Hi,
Could you check if this works on default ( twenty-xx ) theme ?
if so, please provide your wp-admin account back via goodlayers profile page so we can check this out.
https://themeforest.net/user/goodlayersI confirm that on twenty-xx theme the page is showed correctly, I’m going to send you backoffice credentials
I can’t send you anything because the page says that my subscription is expired, is there another way?
We meant to send the info via the contact form on the right of this page : https://themeforest.net/user/goodlayers You should be able to send without any subscriptions.
Done
Hi are there elementor or page builder? What do you have for page dizayn?
Hi,
First of all, Thanks for your interest
Yes, we use our own page builder.
