202 comments found.
Hello Support Team,
I have a question regarding the installation of the theme before making a purchase. In the documentation, it states: “You can install the theme on your test/development server for testing/development purposes (this installation should not be available to the public).”
In our case, our development server is set up on a subdomain of our main domain (e.g., demo.ourdomain.com), which could technically be publicly accessible, even though it will only be used for development purposes. After development, the website will be transferred to the client’s domain.
Could you please confirm that this setup won’t cause any issues? Additionally, will we be able to deactivate the license on the development server and then activate it on the client’s domain without any problems?
Thank you for your assistance.
Best regards,
Hello,
Thank you for your interest in our theme!
Sure. You can easily set up the site on a test domain for development, and once you’re done, transfer it to the main domain and activate it without any issues. Just follow this guide – https://fc-united.axiomthemes.com/doc/#domain_disconnection
Once you purchase the theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any theme-related questions you might have.
Regards.
Hi there, I am setting up the theme and wanted to import demo content for FC United but why it always on 8% for the Media. I tried to reimport the content but it stuck at 13% and no progress. It has been an hour. Can you help me to fix it? Thanks.
Hello,
Thank you for contacting us!
Any difficulties with the demo data import are usually connected with the server configurations. They should meet the theme requirements – https://fc-united.axiomthemes.com/doc/#installation_theme_requirements Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue as soon as possible.
Thank you!
Hi there,
Thanks for your reply. I moved to another server and it works.
Pre-purchase questions:
Hi Admin, i want to do the live-streaming on my website. Please let me know if following functionality available in your theme?
1. When user land on home/landing page, he will see WATCH LIVE button in header and subscribe button on main page. 2. On click of WATCH LIVE or subscribe button, user will redirect to Login page, where if user is already registered then he will log in or if user is not registered he will click on sign up page. 3. On click of sign up page user will see monthly subscription package, Once user selected the plan subscription package, he will enter his details and payment card (Payment gateway will be connected with STRIPE) and sign up. 4. Once user successfully LOGIN into the website, on click of WATCH LIVE or subscription page buttons user will redirect to the Live streaming video page (so which means, without login WATCH LIVE and Subscribe button leads to login/signup option and after login on click of same buttons will redirect to live-streaming page)
Thanks
Hello,
Thank you for contacting us!
While it sounds like a fantastic idea for future development, we do not have a membership feature available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Warning! Wordfence report this:
Critical Problems: The Plugin “SportsPress” has a security vulnerability.
Vulnerability Severity: 5.3/10.0 (Medium) (https://www.wordfence.com/threat-intel/vulnerabilities/id/098dfee2-ba0b-420f-89ed-8ad1e41faec4?source=plugin) Medium Severity Problems: The Plugin “SportsPress for Football (Soccer)” appears to be abandoned (updated 27 August 2020, tested to WP 5.5.14).
Hello,
Thanks for contacting us!
The issue has been resolved starting from SportsPress v. 2.7.18 – https://prnt.sc/bw5X6BHf-rNs Just update the plugin to the latest version. You can easily make it with the ThemeRex Updater – https://fc-united.axiomthemes.com/doc/#installation_theme_update
If you have any further questions, please submit a support ticket at https://themerex.net/support/ to receive qualified assistance.
Regards.
Hello, I bought this theme but I need the live score to be like the https://fc-united.axiomthemes.com/football-livescore/ but it doesn’t show on my website how can we fix it? is there anything that should be turn on ? I have screenshots as well
Hello,
Thanks for reaching out to us!
All the queries you have can be easily managed. Please submit a request at https://themerex.net/support/ for our technical support team who will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Thanks.
How to change normal color of menu? I can change only the hover color, but not the main in header. Help please.
Hello,
Thank you for choosing our theme!
Theme colors can be easily changed in the admin panel: Appearance -> Customize -> Colors.Please check the screenshot – https://prnt.sc/8SpFZ57AO5vX
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi,
We loved your theme to create our sports news website. But, we are with a really small resources to buy the theme. Is possible any discount?
Why did I download version 1.1.4 from themeforest? Why not version 1.1.5?
Hello,
Thank you for contacting us!
The theme includes Themerex Updater plugin allowing you to update the theme and bundled plugins directly in the Dashboard for keeping the theme components up-to-date. Just use this guide: https://fc-united.axiomthemes.com/doc/#installation_theme_update
The new version is available in the theme Dashboard, and it will be uploaded to the TF shortly.
Regards.
Hi, I just purchased this team and I;m trying to import demo but it isnt working. An error occurred while fetching file from: https://demofiles.axiomthemes.com/fcunited//ocdi/posts.xml! Reason: 404 – Not Found. Need this fixed please.
Hello,
Thank you for contacting us!
The problem is related to the 3rd party plugin “One click demo import”, you should deactivate it to avoid any issues with the built-in import tool. Our theme includes a simple One-click demo data installation, which allows your site to look exactly as on the theme demo – https://fc-united.axiomthemes.com/doc/#installation_demo_content
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
I am interested in purchasing the theme and have some important inquiries Do I need an API to fetch live information and schedules about global and local matches and leagues? If the answer is yes, please suggest the API or add-on integrated with the FC UNITED THEME Regarding news, please suggest a suitable FEED feed for transfer news and sports news live as It must be integrated with the theme. Thanks
Hello,
Thank you for your interest in our theme!
Yes, for fetching live information and schedules about global and local matches and leagues, you may need an API or add-on. The SportsPress offers the following 3rd party solution https://support.themeboy.com/article/283-rest-api Should you require any development work related to the theme, our custom studio is available to assist you.
As for the feed, it is not automatically included in the package as a default feature. However, you can attempt to use an extra plugin alongside the theme. If the plugin requires extra stylesheets to perfectly align with the theme, our Customization studio can generate them for you. To proceed, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hi there, I updated everything on a staging site, it breaks somewhere and the whole screen is white.
I’ve narrowed it down to the ThemeREX Addons plugin that is causing this, when I disable it, the site shows but without the footer. Here is the staging site I am working on:
https://stg-currimundifootballclub-staging.kinsta.cloud And here is the live site to compare: https://currimundifc.com/I don’t feel it’s fair to charge for support if your plugin is the cause of the site breaking, I hope you can agree?
Please help.
Thanks, James
Hello James,
Thank you for getting in touch with us!
In order to further address your concern, additional information is needed. Could you please use the “Presales Question” option available at https://themerex.net/support/ and include the purchase code in your message? Our technical support team will assess whether the issue can be resolved without the support renewal.
Best regards.
What is a stable Elementor version for the theme? I tried many, but they all break the theme. It’s only Elementor update that makes the page have a huge list of errors.
Hello,
Thank you for contacting us!
The theme supports the latest version of Elementor 3.17.3. To investigate your issue additional information is required. You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Bro I want to purchase it right now but I see the price is back to $79 I thought the sale is for cyber week. Can you please reinstate the special I’m sure many people still want to buy.
Please check the price and correct it to $49 I want to purchase it now
Hello,
Thank you for your interest in our theme!
Unfortunately, The Black Friday Sale is over. Could you please check your ticket reply at https://support.themerex.net/ticket/97215 ?
Thank you.
Dear sirs, can you please tell me where can I change the title of the Blogger item “Top News” to something else? For the life of me I can’t find it anywhere. I’ve searched under widgets but failed. Is there an easier way to change the titles of every section? Thank you in advance. Cheers
Hello,
Thank you for choosing our theme!
The title “Top News” as well as other sections can be easily changed with Elementor. Here is the screenshot – https://prnt.sc/MQ5VdIdzyMRu In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi there. can you please give me a link where it shows me how to change to the News demo. I’ve made a full import but for the love of me I can’t find the option so that my site looks like the News demo. Thank you in advance. Cheers.
Hello,
Thank you for choosing our theme!
FC United default skin comes with 9 homepage designs: https://fc-united.axiomthemes.com/doc/#homepage_settings_page_1
You can easily assign the Football News page (3rd homepage style) https://fc-united.axiomthemes.com/home-3/ as a Homepage under Settings > Reading – https://fc-united.axiomthemes.com/doc/#customizer_settings_static_front (the default skin should be actived https://prnt.sc/890RBC8Rp_tz )
Please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with all your request.
Regards.
hello,the default logo still on the website but I upload a new onewhat can I do.?
Hello,
Thank you for reaching out to us!
The logo image is uploaded in Customize -> Logo and Site Identity. You should also check if the logo image is uploaded in the header layout. Please edit the page header with Elementor: https://fc-united.axiomthemes.com/doc/#customizer_settings_logo
If you still have issues, please submit a support ticket at https://themerex.net/support Our tech support team will be glad to assist you.
Regards
Ok Thank you. How to chage the header menu for other pages? I nneed the same menu for other pages like contact, shop etc
You can easily choose a different Header Layout for a specific page. Simply open that page in the WordPress admin, and in the Theme Options > Header panel edit the Header Style ( choose Header Default). Here is the guide – https://fc-united.axiomthemes.com/doc/#layouts_default
Moving forward, please contact Our Technical Support Department at https://themerex.net/support/ They will be happy to assist you with your requests.
Thank you.
theme not works with Enhanced Woocommerce plugin 
critical error when open product
it’s really a pity
please, make an update of your theme for this, because it’s a very popular plugin, and not good that your theme not compatible with this….
Hello,
Thank you for your suggestion! We have passed it to our developer for consideration.
We can’t assure complete theme compatibility with the third-party plugin, and we haven’t conducted compatibility testing with our template. If additional stylesheets are required to ensure seamless integration with the theme, our Customization studio is available to create them for you. Please submit a request in the “Get a free quote” category via this link: https://themerex.net/support/
Regards.
Hi, after update, Telegram social icons not appears anymore on header…and not in drop list in ThemeRex Addons, Social…how to do now?
its ok, i used a backup in child theme now
Hello,
Thanks for reaching out to us!
To investigate your issue additional information is required. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
Hello,
Thank you for contacting us!
The themes look a bit alike because they were made from the same platform. We are partner companies and we used some of the most successful ideas in both of these themes. This is an authorized use. So now, you can basically choose any of these themes.
FC United supports RTL and offers the variety of homepages – https://fc-united.axiomthemes.com/splash Moreover, FC United archive contains 4 skins in one package: Default (Football) – https://fc-united.axiomthemes.com/ , Basketball – https://bk.fc-united.axiomthemes.com/ , Golf – https://golf.fc-united.axiomthemes.com/ , JoomSport – https://joomsport.fc-united.axiomthemes.com/
Regards.
Is it possible to autoplay audio with the audio widget?
Hello,
Thank you for contacting us!
The included audio widget does not offer autoplay option. However, feel free to use WordPress shortcode [audio src=”audio-source.mp3” autoplay=”on”] . Alternatively, you may try using an extra plugin with the theme. In case some additional stylesheets are needed for its theme full compliance, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
