1828 comments found.
Is there a way to add an LMS plugin?
Hi guinajho, sorry, but the theme doesn’t have LMS integration. You can find a list of theme compatible plugins / features here: https://odindesignthemes.com/vikinger-theme-landing/#plugins
If a plugin is not explicitly listed there, then it hasn’t been tested with the theme and we can’t ensure it will be compatible.
Please keep in mind that due to the really custom nature of the design (that has things like a custom slider with icon tabs in the profile pages instead of the classic BP row of links in order to make it look different than the average BP theme) plugins that may work in a vanilla theme, may require some code customization in order to integrate them.
I cannot get any support to respond to me. There is a bug in vikinger. Whenever i Create a New Page. The page has an Account Hub Banner on it, and says MEMBERSHIPS and has a bunch of profile icons on the left. I cannot create a new page without it thhinking it is a membership page. Also How can I remove memberships from the site completely?
Hello zoddshop63,
The team provides support from Monday to Friday, from 9AM to 6PM (UTC-3). We always try to reply as fast as possible, but keep in mind that the response time can be up to 2 business days. The team does not provide support on weekends and public holidays.
You can view the support policy here: https://odindesignthemes.ticksy.com/article/19686
Best Regards.
i see your response to the ticket. No I do not want a refund. I want you to actually provide support and fix all the bugs. I did not ask for customizations I asked questions which if you don’t want to respond to isn’t customer support. There are several bugs in the theme. I gave you the login and you did not even attempt to look at them. I waited 5 days for support, the least you could do is look at the bugs and answer my questions.
Can I have someone who actually cares to respond to my ticket and look at all the bugs that the theme is riddled with. I just want someone to login to my dashboard and look at all the bugs I have pointed out in the theme. The only thing I have done is installed your demo files.
Hello zoddshop63,
As we mentioned many times before:
The team provides support from Monday to Friday, from 9AM to 6PM (UTC-3). We always try to reply as fast as possible, but keep in mind that the response time can be up to 2 business days. The team does not provide support on weekends and public holidays.
1) Your ticket was created on Friday and was responded to on Monday in 1 business day, not 5 days. Support is provided via the ticket system, support is not provided via the item comments, posting here won’t get your tickets responded faster.
2) You did ask several customization questions and several questions that you could easily have resolved by reading the extensive documentation and tutorial videos we provide, showing that you clearly don’t respect the support team’s time and effort ( https://themeforest.net/page/item_support_policy#fair-use ), examples include:
a) “My site has a wordpress admin bar on the top that says login. I want to completely remove any wordpress looking type things like this.”
- The bar at the top is from WordPress and has nothing to do with the theme, nevertheless we include information in the documentation and articles to help users: https://odindesignthemes.com/vikingerthemedocs/faqs/#vk-top-bar and https://odindesignthemes.ticksy.com/article/17317/
b) “How can I remove some of the icons/buttons on the left, like I dont want forums and groups to appear there.”
- Another question you could easily have resolved by reading the documentation: https://odindesignthemes.com/vikingerthemedocs/menu-locations/#side-menu
c) “How do i change or remove the banner images on the top of the pages.”
- Another question you could easily have resolved by reading the documentation: https://odindesignthemes.com/vikingerthemedocs/faqs/#vk-hide-page-headers and https://odindesignthemes.ticksy.com/article/17326/
d) “I cannot edit the text that say “Win this credits by ….” I tried to open the page with elementor and it says There is No Content.”
- https://odindesignthemes.com/vikingerthemedocs/faqs/#vk-customize-pages-elementor and https://odindesignthemes.ticksy.com/article/17316/
For future queries, please make sure to check out the item’s documentation, articles and other tickets to see if your answer is already there, as many times your questions may already be answered.
The support team will continue assisting you via the ticket system.
Best Regards.
ok thanks for the response. I’ve updated the ticket and removed all these questions. I just left the actual bugs i am experiencing.
Hi, What are the elements included in the regular offer?
Hi leandromoura42100, sorry, but what do you mean by “regular offer”? If you mean regular license, you can read more about them here: https://themeforest.net/licenses/standard Best Regards
Does the viking wordpress theme come with gamipress for free? or do i have to purchase it separtely?
https://odindesignthemes.com/contact Your contact form here does not work. Even though recatpcha has check marked it just becomes highlighted and you cannot submit a contact form. A little worrying for a developer site to have a nonworking contact form.All features that you see in the demo preview can be achieved with free features of the GamiPress plugin. Additional features may not be supported. You can find a list of theme compatible plugins, extensions and features here: https://odindesignthemes.com/vikinger-theme-landing/#plugins
If a plugin is not explicitly listed there, then it hasn’t been tested with the theme and we can’t ensure it will be compatible.
Please keep in mind that due to the really custom nature of the design (that has things like a custom slider with icon tabs in the profile pages instead of the classic BP row of links in order to make it look different than the average BP theme) plugins that may work in a vanilla theme, may require some code customization in order to integrate them.
thank you. i hope you can fix your contact form so i can get support once i buy this
Don’t worry, support for this item is provided via ticketing system, not the contact form. https://odindesignthemes.ticksy.com/ Just please keep in mind that customization is not part of support. You can check more about Envato’s Support rules here: https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community
can someone please respond to my ticket i opened on ticksy
Hello zoddshop63,
The team provides support from Monday to Friday, from 9AM to 6PM (UTC-3). We always try to reply as fast as possible, but keep in mind that the response time can be up to 2 business days. The team does not provide support on weekends and public holidays.
In the meantime, please make sure to check out the item’s documentation, articles and other tickets to see if your answer is already there, as many times your questions may already be answered.
You can view the support policy here: https://odindesignthemes.ticksy.com/article/19686
Best Regards.
Hi there, i’m asking for some assistance if possible, yesterday i bought the theme but i’m having some issues, first issue is when new user is registered i need to approve it manually as administrator, and that is kind of a problem since there’s gonna be a lot of users, is there a way that they can be auto approved? And second issue i have, is when the user is approved that user cannot post on newsfeed, nor it can comment, only react on admin posts, which is a problem. Also for some reason, that approved user seems to be loged out when on activity page, but anywhere else i can see that i’m logged in. Any solution for this?
Hi b1onix!, Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to first check the docs https://odindesignthemes.com/vikingerthemedocs/ and read the support rules, product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards!
Hello, we really like your template, but before purchasing, we would like to ask a few questions. 1. About link preview: I read your document and found that it only supports URL preview of youtube and twitch, but I need it to support all URLs. Are there any parameters that can be controlled?
2. Regarding friend following: If you don’t need a friend invitation button, just “friends press the follow button”. Can this template be fully supported?
3. Regarding buddyoress videos: Does buddypress timeline media support video autoplay like FB/IG’s preview mode?
Please let me know the above questions again, thank you very much for your help. Have a great day!
Sorry for the last question, I saw that there is no integration of the number of views of articles/videos/images in the test template. I wonder if there are relevant parameters that can be set within the system?
Hello matt908kimo,
1) No, you will need to customize the code if you want to add support for other previews.
2) The theme uses BuddyPress friend requests functionality, as such it requires friend requests to be sent and accepted: https://developer.buddypress.org/bp-rest-api/reference/friends/
3) The theme only supports YouTube, Twitch and direct media uploads. You can see examples of media activities here: https://odindesignthemes.com/vikinger-theme/activity/
4) No, only comment and share counts are displayed in activities, you will need to customize the code if you want to add extra parameters.
In order to customize the theme code you need to have knowledge in WordPress, PHP, HTML, CSS, JavaScript and React.
Please keep in mind that due to Envato’s Support rules https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community , the support team won’t be able to help with any of these as customizations are not part of support.
Best Regards.
When I try to install plugins through automatic setup – nothing happens ((
Hi yuok, this seems to be an issue with your installation, as we just checked and the setup is working fine, plus we don’t have any other reports about this from other users. Best Regards
That’s the old documentation. New one is https://odindesignthemes.com/vikingerthemedocs/
Hi, I wanted to ask if I can just take the design and structure of the project and also I wanted to ask what all was programmed with javascript. I would also like to know if I can upload the project to a dedicated server or if I can use the project without wordpress?
Sorry, but it’s not possible to do that.
Is there a way to make it that elementor pages also inherit the moving when opening side menu bar on desktop?
Hi Tony_Rubbles! Please keep in mind that due to Envato’s Support rules https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community , we can’t help with this as customizations are not part of support. Best Regards
I’m writing this because it used to, and I thought maybe it was a setting I need to change. Every update breaks something existing for me and I usually have to use CSS to fix it.
Hello team. All good?
I’m getting a better understanding of the topic before buying and would like to know if you offer an import with all the features, widgets and sample users as soon as the purchase is made? I ask because I would like to present an example for a client and I found the sidebar with the chats, the ‘profile completion’ field and the stats bar very interesting (example: https://odindesignthemes.com/vikinger-dark/newsfeed.html ). Once answered, I will complete the purchase. Thank you for your attention and have a great day everyone.
Hi luizgustavoignez, sorry, but we don’t understand the question, you are in WordPress comment’s section, but you are linking the example to the HTML version.
Sorry. I realized now that the commented functions maybe only exist in HTML format (side chat, profile completion and stats box for example). Do you know if it is possible to integrate these functions in the Wordpress theme? Thanks for the help.
Hi luizgustavoignez, sorry, it’s not possible, that’s why each have different features.
Hi Odin Support Team,
I already submit refund request for twice via themeforest, but I’m not receive any response on it.
Could you check themeforest email/notifications based on my request?
Thank you
Hi itsentra, we don’t have any requests with your username. Please contact Envato support https://help.market.envato.com/hc/en-us/requests/new and fill the form where it says “Start here” and they will check what’s wrong. Best Regards
Hi,
I’m installing a theme, but svg icons are not showing. Why could it be?
Hi yungemen, we don’t have any other reports of this issue so it must be something about your installation. For further inquiries, please open a ticket here: https://odindesignthemes.ticksy.com/ Best Regards
Hello Odin!
I am having problems, I don’t know if with my host or with the theme, the problem is the following: It has happened to me that since I have the theme, when a complement is updated, the blog section usually breaks, that is, it does not show the blogs: https://comunidad.euforiagaming.com/blog/, the solution to make it appear again is to update the permalinks, is this a problem with my host? More than anything, it is to know if I can solve this problem through the support (to renew it since this is my only problem at the moment) could you confirm this to be able to renew the support please, I just need a yes, we can solve it or if it is a problem with my host, since it is a hosting and not a VPS, thank you very much!
Hello odcuellar,
Sorry but we don’t understand what you mean by “complement”.
The permalinks not working is a known WordPress issue, please take a look at this article that a quick search returned:
https://www.hostinger.com/tutorials/wordpress-broken-permalinksPlease keep in mind that this article we linked is only for reference, we don’t recommend making changes to your site settings / files without knowing exactly how these changes can impact your site.
Regarding your support renewal question, we don’t advise you to renew support for this as this is not a theme issue, and us such is not included in the theme support.
Best Regards.
Sorry, a translation error, I mean the plugins, when the plugins are updated, the blog site usually breaks, when I update the permalinks, the site works normally, but only 1 day, after that day, they don’t appear the glos, it appears to me as the link, that I leave attached. https://comunidad.euforiagaming.com/blog/
Hi , Just to let’s you know the twitch module for stream appear as this Contact dev and black screen
Hello abinforedaction,
As you can see in the live preview of the theme, the Twitch integration is working correctly: https://odindesignthemes.com/vikinger-theme/members/odindesign-themes/stream/
If you are referring to the embed misconfiguration error, this is clearly indicated in the setup tutorial video we created:
https://www.youtube.com/watch?v=nLI-o2dXzF8Best Regards.
Hola, quiero cambiar la apariencia del foro que está integrado en Vikinger, pero no encuentro la manera. Además, la barra de códigos de escritura del foro para los usuarios está en HTML y no aparecen emoticonos, y no sé como cambiarlo. Alguna sugerencia?
We are not seeing the purchased tag with your username, are you in the right item? For future reference, please post with the purchase account. Anyway, for support, open a ticket here: https://odindesignthemes.ticksy.com/
When clicking lost-password, it redirects to the main login page again and doesn’t prompt a lost password recovery. I didn’t change anything so why does it redirect me to the home page again?
Example link below https://example.com/my-account/lost-password/ redirects back to example.com/wp-loginHi ericmojstrovich, Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards
How to do the update . I couldn’t find instructions
Open a ticket here: https://odindesignthemes.ticksy.com/ so our team can check this out.
Please take a moment to read the support rules and check out the product articles and public tickets before creating a new ticket, as following them (like providing link and backend credentials) will save you back and forth time.
Best Regards
I notice Gamipress have closed their GamiPress > BuddyPress integration plugin – how does this impact this product?
https://wordpress.org/plugins/gamipress-buddypress-integration/Seems that they closed the separate integration but they included it in the main GamiPress plugin: https://gamipress.com/add-ons/buddypress-integration/
Does this mean an update will need to be done at your end to reflect this? I also have a question in relation to plugins – we are looking to have calendar / planner functionality added to the site we will soon be launching. Is that possible with this theme?
Yes, there will be an update to reflect this as now there’s no separate integration. Sadly, the theme doesn’t have a calendar/planner feature.You can find a list of theme compatible plugins / features here: https://odindesignthemes.com/vikinger-theme-landing/#plugins
If a plugin is not explicitly listed there, then it hasn’t been tested with the theme and we can’t ensure it will be compatible.
Please keep in mind that due to the really custom nature of the design (that has things like a custom slider with icon tabs in the profile pages instead of the classic BP row of links in order to make it look different than the average BP theme) plugins that may work in a vanilla theme, may require some code customization in order to integrate them.
Thanks for coming back to me. I have access to a WP&LAMP developer, if we were to purchase and identify (or create) a plugin that provides the calendar / planning functionality we wanted (which would be tying events to the buddypress notification system) – would the custom development needed be in the WP/PHP/JS/CSS/HTML framework ecosystem or would we need to do some development work on React also?
I’d really appreciate if you could provide some clarity on the above for me.
Hello JonM1872,
In order to customize the theme code you need to have knowledge in WordPress, PHP, HTML, CSS, JavaScript and React.
Please keep in mind that due to Envato’s Support rules https://themeforest.net/item_support/what_is_item_support/28612259?url_name=vikinger-buddypress-and-gamipress-social-community , the support team won’t be able to help with this as customizations are not part of support.
Best Regards.
hello dev may i try demo user
Hi, we’ve already replied to your DM.
Thx boss