301 comments found.
Hello, your designs are great, but as you know, WordPress is a very cumbersome and problematic system. Do you plan to publish Laravel Versions in the future?
Hello,
Thanks for your interest in our theme! We’re currently focused on updating it for WordPress, but we are considering converting it to other platforms in the future. However, this will not be happening anytime soon.
Do I need to buy other plugins like Elementor, WPML and others plugins which, have you used in your demo. If I purchase your theme? Please Explain .
Hello,
You will need to purchase the WPML plugin if you want to setup multi-languages for your website. This plugin is not bundled in the theme.
With Elementor, you can use the free version. We’re using the free version of Elementor to build our demo sites. However, if you want to use Pro features of this plugin, you have to purchase the Elementor Pro.
Thanks uixthemes, for reply So please let me known which additional plugins I have to purchase? If I wanna create a website like your demo with Multivenbdor feature.
If you want to have multiple languages on your website, you will need to purchase the WPML plugin. Otherwise, there is no additional plugins you have to purchase.
Is there any way to edit the product layout via elementor?
Hi,
Currently, the theme doesn’t support editing the product layout via Elementor. But we will note and improve it in the near future.
Thanks.
How do we edit the text of free shipping on product page?
Hello,
You can edit that text of free shipping information in Appearance > Widgets > Single Product Extra Content.
Please open a ticket on the support site if you need further assistance. Our support team will help you.
https://uix.ticksy.com/Thank you
demo doesnt show images
Hi,
We checked our demo again and it is working fine. Please check it again.
Thanks.
Hello,
I just purchased and installed your theme.
1. where do I enter my license
2. Where’s the demo install
I can't find the import demo dataThanks,
I wasn’t talking about the images
I found out the demo import plugin is not installed automatically.
I since have installed your demo importer.
The demo authors and demo stores are not there after multi-vendor demo is imported.
I Need those demo stores and vendors !!
I am using WCFM.
ie. The important multi-vendor are demo vendors and their demo stores as seen in your multi-vendor demo is missing after I ran the demo import.
I will open a ticket on this
Regards,
Hi,
We replied to your ticket. Please check it again
Thanks.
Hey, I just bought your theme, and it installed in a Jiffy, Good Job, keep the excellent work up.
Thank you
How to add a photo or videos to Reviews
Hello,
Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.
https://uix.ticksy.com/ Thanks.I see your demo very slow…correct me ..if anything wrong. Before purchase need confidence for speed.
Hi,
We checked it again and it loads normally. Besides, we will be implementing new optimizations in future versions.
Thanks.
I really like your theme, but I would really like to be able to merge some parts of the different home pages, you could create an Elementor template library with the pre-made templates of some of your blocks, like some other themes bring directly from the page in Editing through Elementor, as this would make it much easier to build pages and we wouldn’t necessarily need to import a complete demo when we just want some blocks pre-built by you.
If you’re unsure what it is, here it is: https://elementor.com/help/wp-content/uploads/2020/04/connecttotemplatelibrary.gif
Hello,
Thank you for your feedback. The theme does provide some templates that may help you build your site in seconds. You can check this document for more instructions:
https://docs.uix.store/motta/#/elementor/templatesIf you need further assistance, please open a ticket on the support site. Our supporters are always ready to help.
https://uix.ticksy.com/Thank you
documentation link not working, could you please share link
Hello,
Thanks for your feedback. You can try this link to access the online documentation:
https://docs.uix.store/motta/#/multi vendor dont work, let me know where i can find it because now i put the demo inside and dont get any plugin or help in your docs.
Hello,
Thank you for reaching out to us. This theme supports 2 popular plugins for multi-vendor which are Dokan and WCFM Marketplace. You can choose to install one of them.
If you need further assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/hello, I purchase and is a great start for my shop, however i have a question, if i wanna update theme because come new update, will this update delete my customization or will stay and update just things what is updated in theme?
Hello,
Updating the theme does not settings in Appearance > Customize. However, if you mean customizations you made by modifying the theme’s files, it does.
For the safe updates, you should make a backup first. Then you can follow this document to update the theme.
https://docs.uix.store/motta/#/update/update-themeIf you need further assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
In the next update, you could transfer the settings from the Woocommerce settings page to the Customizer, so that all the settings are in one place.
You could also create a distraction-free checkout optimized for Mobile, as this increases online conversions much more, since Woocommerce’s standard Checkout is quite bad.
Hi,
Thank you for your feedback. We will recheck this and make improvements as better as possible.
Thanks.
Hi author, your theme is lovely, we need it
is it compatible with the plugin by WooCommerce: https://themeforest.net/item/motta-multivendor-and-marketplace-wordpress-theme/47722442/comments
We want an embedded YouTube video to show once a product is clicked, that’s to replace the featured image.
From your demo, you have something similar, but it’s not visible enough
Hi,
What plugin do you want the theme to be compatible?
Thanks.
This plugin: https://themeforest.net/item/motta-multivendor-and-marketplace-wordpress-theme/47722442/comments
I want to know if it’s compatible with your theme
Do you mean the plugin for product videos? Like this one:
https://woocommerce.com/products/product-video-for-woocommerce/Unfortunately, we didn’t test the theme with plugins for product videos, therefore we can’t ensure the compatibility.
However, the theme has a built-in feature that supports product videos. You can try it instead of installing additional plugins.
Thank you
Customer Alert: My Experience with This Theme
Dear Fellow Shoppers,
I felt compelled to share my recent experience with the theme I purchased. Unfortunately, it has been far from satisfactory, and I want to prevent anyone else from facing similar frustrations.
This theme has proven to be incredibly buggy and not suitable for managing variable products. It simply doesn’t work well with product variations and struggles to display the product gallery properly. Even worse, the quick view feature is incompatible with variation swatches, which has been a significant headache.
Additionally, the product notifications feature, particularly in the OpenCart section, does a poor job of showcasing recommended products. It’s frustrating, to say the least.
What’s more concerning is the lack of effective support from the theme’s team. Despite raising several tickets, the responses and solutions have been lacking, leaving me quite disappointed.
In my honest opinion, I strongly discourage anyone from purchasing this theme. It’s a waste of both time and money, and the overall experience has been quite frustrating. I hope my feedback helps others avoid the same pitfalls.
Best regards
Hello,
Thank you for your contact and truly sorry for the experience you had with our theme. We have investigated the issues you reported and have confirmed that they are not occurring on our demo site. This suggests that the issue may be specific to his site, or that there may be a plugin conflict with the theme.
I have attached two screenshots of our demo site for your reference:
https://prnt.sc/3d6hhgFUuu_3 https://prnt.sc/n6d-FnRQQrw4We also responded to his ticket soon after he created it, but we have not yet received a response from him. If he can provide us with more information about the issues he is experiencing, we will be happy to help him troubleshoot them.
Thank you for your patience and understanding.
Unfortunately, the issues I’ve reported are yet to be resolved. Specifically, there appears to be a persistent problem with the product notification popup in your theme.
Hello,
We’ve just released a new update to fix some issues, including the one with the notification popup. You can try to update it on your website and test the problem again.
It will be easier for our developer to assist you if he have the admin access to your website. So he can make some test and help you fix the problem. Sometimes the problem come from unsupported plugins and we couldn’t know what plugin cause the problem without testing them.
Please open a ticket on the support site and provide a temporary admin credentials. We will help you debug and fix the issue.
Thank you
Subject: Urgent Support Ticket – Theme Issues
Dear UIX Support Team,
I hope this message finds you well. I am writing to report some critical issues I’ve encountered with my theme, and I need urgent assistance in resolving them.
1.) Variable Product Problems: The theme is showing serious issues when dealing with variable products. The quick view feature seems incompatible with variation swatches, making it impossible for customers to view product variations easily.
2.) Product Gallery Display: There is a significant problem with how the product gallery images are being displayed on the product card. They appear distorted and not as intended, impacting the overall user experience.
3.) Product Notifications: The Product Notifications feature in OpenCart is not functioning correctly. It fails to display recommended products as it should, which is affecting cross-selling and upselling opportunities. I’ve already raised a support ticket regarding these issues, but unfortunately, the responses I’ve received so far have not provided a satisfactory solution. The lack of proper support is causing significant disruptions to my online store and, consequently, my business.
I kindly request that you prioritize this ticket and assign it to someone who can promptly address these issues. My customers’ experience and my business’s reputation are at stake, and I trust your team to rectify these problems as soon as possible.
Your immediate attention to this matter is greatly appreciated.
Thank you and best regards,
Sergent
Hello,
Thank you for your contact and truly sorry for the experience you had with our theme. We have checked our demo again and can confirm that these issues are not occurring on our demo site. This suggests that the issue may be specific to your site, or that there may be a plugin conflict with the theme.
I have attached two screenshots of our demo site for your reference:
https://prnt.sc/3d6hhgFUuu_3 https://prnt.sc/n6d-FnRQQrw4We responded to your ticket soon after you created it, so please reply to your ticket with any additional information that you may have that could help us to troubleshoot this issue.
Thank you for your patience and understanding.
The theme is extremely buggy, particularly when it comes to variable products. The quick view feature isn’t compatible with variation swatches, and there are issues with displaying the product gallery on the product card. Additionally, the Product Notifications in OpenCart don’t show recommended products correctly. Despite raising a support ticket, the team has provided inadequate assistance. I strongly advise against purchasing this theme – it’s a complete waste of money and, more importantly, time. The team seems quite careless in addressing these issues.
Hello,
We have checked our demo again and can confirm that these issues are not occurring on our demo site. This suggests that the issue may be specific to your site, or that there may be a plugin conflict with the theme.
https://prnt.sc/3d6hhgFUuu_3 https://prnt.sc/n6d-FnRQQrw4We responded to your ticket soon after you created it, so please reply to your ticket with any additional information that you may have that could help us to troubleshoot this issue.
Thank you for your patience and understanding.
when i see login and than registration, is it possibile that you can be seller and buyer at the same time? because there you need to choose
Hello,
When you see login and registration options on a marketplace, it means that you can either log in to your existing account or create a new account. If you create a new account, you can choose to register as either a buyer or a seller.
If you register as a seller, you will be able to create listings for your products and fulfill orders when customers make purchases. You will also be able to manage your inventory and customer accounts through the seller portal.
If you register as a buyer, you will be able to browse listings for products from sellers on the marketplace and make purchases. You will also be able to manage your orders and account information.
If you want to be both a seller and buyer on a marketplace, you can simply register as a seller. Once you have registered as a seller, you will be able to both sell and buy products on the marketplace.
Thanks.
Bro atleast you Can Make Your Bottom Bar Buttons Action ajaxify it will be more Convenient then… Like Elessi Theme Bottom Bar Button Should Work Like Ajaxify Like Popup for Registration, side bar Cart, Wish list Sidebar!!!? And Bro Why There is No variable Product demo on your demo!?
Hello,
1. Thank you for your suggestion! We will research these features and improve them in the next version.
2. This is a link to a demo of the variable product. You can check it out again.
https://motta.uix.store/product/galaxy-13-3-book-s-256gb-mercury-gray-wi-fi/Thanks.
How can i change the colour of header section for Desktop Version view.
Hi,
Our developers are working hard to add this feature, and it will be released soon. In the meantime, if you have any questions, please create a new ticket in our support ticket system. Our support team will be happy to help you as soon as possible.
https://uix.ticksy.com/Thanks.
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