1359 comments found.
Hi you’ve got some bug with elementor 3.16 update i’ve got three licences same on the three websites (image disapear, sometimes menu logo or text) thanks to update the theme
Hi,
Thank you for purchasing.
Please make sure you update the theme today v6.4.6 and al required plugins it will fixes all Elementor 3.16 issue.
Hi there. I am interested on buying the them, for the Modern Hotel, but I have some questions, because on the demo seems to be something wrong. On this page https://hotellerv5.themegoods.com/modern/accommodation/deluxe-room/ you have the section “Discover Experience” with boxes from left to right. 1. How do I scroll horizontal? (there is no left/right arrow or scroll bar). 2. When I click on one experience, just refresh the page – do you have an example of an experince page? I see you have a general one (https://hotellerv5.themegoods.com/modern/experience/), but I mean for each experience (example: a page for Day Spa or Gourmet Trip). Thank you in advance
Hi,
Thank you for your interest.
1. You can just drag or swipe (on mobile/tablet). Please see video screencast here https://www.awesomescreenshot.com/video/20620452?key=3368ad1b1ab3dace3e861f80d1523ed4
2. Basically you can link each item to any page and also you can use demo experience page you mentioned as well.
Hi and thank for your reply . Regarding pct 1. Ok, on mobile/tablet, but in desktop? It should not be scrollable on the desktop either?
Yes you can just use you mouse and drag it. The video screencast I provided earlier was on my desktop as well.
hi this is a pre-sale question , how can we change the check in & checkout time ( 11 am for example)
Hi,
Thank you for your interest.
Yes you can change it from theme settings.
Please Help me with my ticket #3450727-..
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you.
Hi,
I have a pre-sale question:
Is there an option to directly book a room from it’s single page, instead of going back to listing after availability check.
Thanks.
Hi,
Thank you for your interest.
Yes you can add booking option directly to a single accommodation page using Elementor.
hello I want to know if this theme have a customers testimonials design options to use. thanks
Hi,
Thank you for your interest.
Yes you can add customers testimonials using our testimonials widgets in Elementor.
Hello! Based on the fact that the theme can be used together with WPML, I purchased it. But I have now discovered that in the help page there is not even the slightest reference on how to use WPML to translate, for example, the website menu. Do you think you can have a solution in this sense? Or an updated help file? Thank you!
Hi,
Thank you for purchasing.
Please see detailed instruction regarding WPML translation from here https://motopress.com/blog/translate-motopress-hotel-booking-plugin-with-wpml/
Hi. pls its a bit For a reason prices are not showing at all. I have season and price ok!
PRIVATE TICKET #3440773
Thanks
I resolve it Ignore it! Thanks!!
Hi. I have a few questions in regards to the following:
Is it possible to syncronize booking.com bookings along with bookings made on the site?
Is it possible to use the “OnPay Gateway for WooCommerce” as payment gateway?
Thank you in advance
This is a pre-sale question aswell, not sure if I have to note that 
Hi,
Thank you for your interest.
1. Yes you can sync booking from booking.com and other OTAs as well. You can see detailed documentation from here https://motopress.com/blog/hotel-booking-plugin-for-wordpress-bookings-with-otas-via-ical/
2. Yes you can and you can also use all WooCommerce payment gateway options.
Pre buy questions
1. Can customers add reviews for each room?
2. Can we customize and add Room Amenities in room pages?
3. Can I add custom booking in though the website and on that date this particular room should not available that date on the website ?
4. Can I add a sale for rooms? Example- 10% percentage sale and deduct from price
5. Woocommerce accept and connect our payment getways for all payments?
6. If I need to get 30% from the full payment when the booking room, can I get?? It means I need to get advance payament when booking. Partial Payments accept from this? ex: when chckout page customer can select full payment option & 30% payment option.
7. Can I select available dates for particular rooms?
8. can we cutomized from Elementer?
9. when mobile view website width is short. can customized??
10. Customer can select and pay 30% option , full payment option?
11. This theme room photo is small. can change Room photo size? need large to show.
12. can I remove logo blinking when opening the web page?
13. Can I customize booking bar?? & also I want to remove * mark of this bar?
Hi,
Thank you for your interest.
1. Yes customers can add reviews to each room type.
2. Yes you can customise single room page elements using Elementor.
3. Yes you can add a book manually from WordPress Dashboard and it will block the date automatically.
4. You can create a coupon for sale promotion ex. 10% discount.
5. Yes our theme support all WooCommerce payment gateways.
6. Yes you can setup a deposit payment option ex. 30% of the full amount.
7. Yes you can manage each room calendar and booking rules separately.
8. Yes you can customise all pages elements using Elementor.
9. Yes you can customise all pages elements responsively using Elementor.
10. Customer can’t select but you can select the payment terms from WordPress backend.
11. Yes you can customise all pages elements including images using Elementor.
12 . Yes you can disable the loading indicator.
13. Yes you can disable it from theme customizer.
Hi! Presales Question. Is this theme comes with a proper fronted dashboard from where admin can handle all the bookings, creating bookings, adding availability and all, not the wordpress dashboard, the frontend dashboard, as i am a developer i have to deliever this website to client, so they need to handle this, so does theme comes with the frontend dashboard?
Hi,
Thank you for your interest.
All of functions you mentioned are manage within WordPress dashboard as this is a WordPress theme so it has to works and fully support WordPress.
Presale question, can I sync all booking from booking.com? If can do you have any documentation to see?
Hi,
Thank you for your interest.
Yes you can sync booking from booking.com and other OTAs as well. You can see detailed documentation from here https://motopress.com/blog/hotel-booking-plugin-for-wordpress-bookings-with-otas-via-ical/
Hello, some of the theme elements and content from our website disappeared exactly a year after we finished the site (Benarrivati.com) We don’t even see a way to fix it. For example, our website’s menu disappeared and our flip box images disappeared as well including a few headers throughout the site. We can’t see the theme’s flip box feature in the Elementor builder anymore to try to fix the flip box issue.
Hi,
Thank you for purchasing.
We replied your ticket with detailed information. Could you please check there. Thank you.
Ok, just sent a reply. Unfortunately, we’re still having issues trying to recover the website.
We replied your ticket with detailed information. Could you please check there. Thank you.
Thank you for helping me fix my issue, I appreciate your support. Again, great theme!
Hi Support, Do synchronisation works with expedia.com. and how to login as a customer as there is no signup page and login functionality also takes time to load if possible share sample login ID and password so that i can check how customer login functionality works. Thank you for your time
Hi,
Thank you for your interest.
Yes you can synchronise booking with expedia or any other OTAs using iCal calendar format.
You can also use the default WordPress login functionality so your customer can login and check their booking.
good evening i am looking to buy a theme for online booking.i wanted to ask if the callendar that provides the theme will show all the reservations? like airbnb, booking and the site together or will it just show the reservations made through the site?
Hi,
Thank you for your interest.
It will show the calendar of the booking in website which you can also sync the booking records from Airbnbm Booking.com and other OTAs.
Hello, Can create a megamenu with pictures with this theme? Please let me know.
Hi,
Thank you for your interest.
Yes you can customise mega menu contents including images using Elementor.
i changed the domain name and now the purchase code still be in the old ione insted in the new domain, so my site need to be set, i need to swtich the purchase code from the old domain to the new
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
license is ok, but the site is corrupted, it looks like if something doesn’t work proply, can you check it?
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hello, purchased we have one of your licenses for Hotel Booking WordPress I see that I can buy: “Full Booking Management system” for $938. Does this system allow me to connect it to booking.com and airbnb.si Is it mutually compatible?
Best regards, Roman
Hi,
Thank you for your purchase.
Yes you can sync booking records to any OTAs using iCal calendar format.
Does this support down payments and recurring payments?
Hi,
Thank you for your interest.
Yes it support both using Stripe payment gateway.
hello, I would like to buy your theme for at least 03-05 websites, so please could you tell me which package hosting present actual on the market should be good for my websites based on your theme? By reading your answers, I see that the hosting is important for running smoothly the web, do you have any recommendation for that? Thank you and best regards, Ha
Hi,
Thank you for your interest.
We would recommend https://www.liquidweb.com/ we are using their services for almost 5 years and it had 99.99% up time.