902 comments found.
Hi Team,
Can I quickly check does the Company dashboard and Freelancer dashboard works. I could only see the images but not working demos?
Hello,
You should login to see the dashboard
Sir Does this theme is compatible with DIVI instead of elementor?
Hello,
The theme only work with Elementor
pre question. is this possible to disable payment and use it as free?
Hello,
Sorry, It’s impossible
Hello dear ApusTheme team please add advanced chat feature ( buyers between sellers with file sharing ) in coming update Thanks
Hello,
Send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
I noticed that NOT registered users can rate jobs or freelancers. Can we change that so voting is possible only after the job is completed?
Hello,
Yes, You can settings it in theme options
I love this template and have seen the WP & HTML versions. but from the HTML & WP demo page there are differences
https://creativelayers.net/themes/freeio-html/page-service-single.html https://ibb.co/Zg0mrk0I want to buy the WP version but want to make sure some of the things in the html version can be implemented in WP: 1. I need a category menu under the main menu, and can I add another child menu? 2. I want to display a price table in the description
Hello,
WordPress version does not have those features. SO can not show in the demo
Hi, I have pre-purchase questions. Are your theme supported “payoneer checkout” for customer
Hello,
Yes, The theme support Payoneer checkout
When i open widget area on dashboard wordpress. All show “The “apus_search” block was affected by errors and may not function properly. Check the developer tools for more details”
How can I fix it?
Hello,
You should use the plugin “Classic Widgets”
https://wordpress.org/plugins/classic-widgets/
You have a great theme but i can see some persformance issue. Example : Google pagespeed Largest Contentful Paint 18.9 s
Can you improve the speed by optimize it?
Hello,
You should install cache and use good server for your website. So it’s faster
Most of my freelancers have not uploaded a profile photo, is there a way to enforce them to complete their profile before posting any gig or sending a proposal?
hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
How do i disable freelance service submission packages? Also on the logged in menu change the Submission Service/project/job to be Submit Service/Job/Project
hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
Thanks, I have sent. How do i install the theme updates?
Hello,
Supporter will check and help you
Hi, is it possible to send files in the chat (between freelancer and customer)?
Thanks.
Hello,
The theme support send file in the service/project history message
Do you have options to send custom orders to buyers?
Hello,
Please send us a support ticket here: https://apusthemes.ticksy.com/
Supporter will check and help you
I opened a ticket but no one is responding.
Hello,
Supporter will reply all tickets soon this morning
Is there a way to group the dashboard menu items?
Hello,
Sorry, can not do like that
Any idea to include in future development? The menu list is too long actually.
Hello,
That’s WordPress menu. So can not do like that
Hi, I have some pre-purchase questions.
1. After the Frelanceer sends a proposal, if the Employer wants to hire the freelancer, what is the system? I didn’t see it on the demo account.
2. Can I remove the Jobs menu in the dashbord because I only want to focus on Service and Project?
3. Can it be multiple currencies? My country has a lot of 0’s, for example 1,000,000, is it okay and doesn’t break the display?
4. Does it support sub categories in Location and categories in the search filter?
5. Are there any plans to create a Search Bar for categories in the filter such as Location, Skill, and others? Like the Category search in Demo Home 1. That will make it easier.
6. And if any transaction is canceled, how does the Employer refund it?
Thanks, hopefully you can understand what I mean.
Hello,
1. Employer can choose a proposal to hire
2. Yes, It’s possible
3. Yes, It’s possible
4. Yes, You can add sub categories
5. I don’t understand what you mean. Please let me know more details
6. Admin can return money for employer
Hi,
I couldn’t see a menu item on employer dashboard to view their purchased invoices. No option to view their list of purchases?
On Bought Services. Can view the list of purchased services. No option to view invoice of the purchase?
Hello,
Yes, The theme does not have that option
Will implement in the future? Viewing invoices for purchases is a crucial function.
Hi,
Freelancers will get credit into their wallet once they complete a job. Can they use the wallet credit to buy other services? Can it work like a WooCommerce Store Credit system?
Or is there a way to make it like that?
Thank you.
Hello,
No, The freelancer can only withdraw the money
Any custom solution for this?
Hello,
Sorry, Can not like that
it is possible to have external link for service section? i don’t want people order, just wanna link it to external link
Hello,
The theme does not have that function. You can customize the theme for it
Best regards!
it is hard to customize it? do you have any test account for me to test?
Hello,
If you want, we can customize the theme for you
Hi, is your theme support commision system, so I can switch from package to commision, e.g. 20% on all projects? Cannot find it in documentation…
Hello,
Yes, The theme support commission system. You can disable Package
Actually I was waiting for the update on private message. I see that private message has been updated in this update. I want to know if the feature has been added.
Hello,
Please buy the theme to use. Don’t use null version