141 comments found.
Hi, There is an update on woocommerce and some templated have updated, can you please tell me how will my yoome theme templates be updated with the current update, I am listing the templates that have been updated:-
yoome/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0, yoome/woocommerce/content-product-cat.php, yoome/woocommerce/content-product.php version 3.6.0 is out of date. The core version is 9.4.0, yoome/woocommerce/content-widget-product.php, yoome/woocommerce/global/quantity-input.php version 7.8.0 is out of date. The core version is 10.1.0, yoome/woocommerce/loop/add-to-cart.php version 3.3.0 is out of date. The core version is 9.2.0, yoome/woocommerce/loop/loop-end.php, yoome/woocommerce/loop/loop-start.php, yoome/woocommerce/loop/orderby.php version 3.6.0 is out of date. The core version is 9.7.0, yoome/woocommerce/single-product/add-to-cart/variable.php version 6.1.0 is out of date. The core version is 9.6.0, yoome/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.7.0, yoome/woocommerce/single-product/product-thumbnails.php version 3.5.1 is out of date. The core version is 9.8.0, yoome/woocommerce/single-product/rating.php, yoome/woocommerce/single-product/tabs/description.php, yoome/woocommerce/single-product/tabs/tabs.php version 3.8.0 is out of date. The core version is 9.8.0, yoome/woocommerce/single-product.php
Hi danpedia,
Please update the Yoome theme latest version
Version 1.4.1 - 30 July 2025 - Update: Slider Revolution 6.7.35 - Tweak: compatible with WordPress 6.8.2 - Tweak: compatible with WooCommerce 10.0.4 - Fix: sanitize search string
For information, please read the document at the link https://docs.theme-sky.com/yoome/#updating-the-theme
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Dear Team, I hope you’re doing well.
I’m reaching out to report two issues we are currently facing on our website, which is built using Elementor:
Product Category Responsiveness:
The product category section is not displaying correctly on mobile and tablet devices.
Categories appear misaligned or overlapping.
The layout does not adapt properly despite using Elementor’s responsive settings.
Newsletter Not Working:
The newsletter subscription form is currently not functioning.
Submissions are either not going through or no confirmation messages/emails are being received.
This issue is impacting user experience and lead collection.
We’ve attempted basic troubleshooting like clearing cache and checking across different devices/browsers, but the issues persist.
Could you please look into both of these problems and let us know how to proceed? We’re happy to provide access details or any additional information you may need. Demo URL: https://nom.wsdemosite.com/
Hi naturalofficemart,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Bonjour, j’ai téléchargé votre thème yoome gratuitement sur envato, j’ai essayé de l’utiliser mais dans le dossier woocommerce, les fichiers archives-product.php, content-product-cat.php, content-product.php, content-qwidget-product.php et single-product.php sont obsolètes. Que puis-je faire ? Merci de votre réponse, Christèle
Hi christ97470,
You need to buy a license and update the theme.
Have a nice day!
Hello, Wordpress is telling me that Yoome theme contains outdated copies of some WooCommerce template files, I have woocommerce version 9.4.2. If I am not mistaken it is content-products.php (version 3.6.0) and quantity-input.php (version 7.8.0). Can you tell me how I can get this update as it is not showing in the theme options as having an update aviabale.
Hi kg1194,
Please update the Yoome theme latest version
Version 1.3.1 - 20 Nov 2024 - Updated: Slider Revolution 6.7.21 - Updated: WPBakery Page Builder 8.0 - Tweak: compatible with WordPress 6.7 - Tweak: compatible with WooCommerce 9.4.2
Best regards,
How to do It get the update if it is not showing in wordpress as an update available?
Hi kg1194,
To update the Yoome theme latest version, please read the document at the link https://docs.theme-sky.com/yoome/#updating-the-theme
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Hey! I’ve just purchased this super-theme. I would like to apply it on my live website but I’m facing a doubt: the ecommerce demo (Men’s Fashion 2019) is simpy perfect but could I just apply the entire set style without adding the demo products and pages? I would not want to mess up my catalog and SEO. Thank you!
Hi AlexVat,
Please open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Best regards,
Hello, Elementor design boxes are not showing up for me. I have enable safe mode and gone through all steps provided but the site has not been fixed for editing. Are you able to assit with this?
Hi kg1194,
The Yoome theme can work with Elementor. But, we don’t build our demo based on Elementor. If you want to use our demo layouts/elements, you should use WPBakery Page Builder which is included in the theme.
If you want to use the Elementor, use our themes (https://themeforest.net/user/skygroup/portfolio).
If you need more help, please feel free to open a ticket here https://skygroup.ticksy.com/ and give us more details. Our support team will help you.
Have a nice day!
Like most here I have the free version that was provided by ThemeForest and I will buy the theme because I want to use it for a clothing store and it’s absolutely stunning and in the same time lightweight with resources. As I’m working on my mockup site before buying the last version and moving to PRO I observed that the logo is not self-adjusting based on the light/dark version of the mobile browser. So I was wondering if I missed something from the documentation or if this is not a supported feature. I will buy the theme with or without this feature but I need to know in order to best prepare my logo. Thank you so much!
Hi AlexVat,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi, I have the Yooma theme version 1.2.0 installed. After updating the WooCommerce plugin to a version higher than 7.0.0, the sidebar cart is not displaying correctly; an empty window appears.
Hi pawelciswki,
Please update the Yoome theme latest version
Version 1.2.9 - 19 Sep 2024 - Tweak: compatible with WordPress 6.6.2 - Tweak: compatible with WooCommerce 9.3.2
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I upload this theme but not imported properly …check website URL.. and let me know https://beststationery.in/
what is this issue
Hi amitk12382,
All images are replaced by the placeholder images because of themeforest’s policy. If you want to setup exactly the same as the demo, you will go to our downloads page . You input your purchase code . It will give you the links to download the full demo package. If you can not download the packages, you can open a ticket here https://skygroup.ticksy.com/ and give us your purchase code. We will help you.
Best regards,
Hi, i’m having trouble installing the demo content, it gives me error 401 – Unauthorized. when trying to run the demo import, it says ‘error recovering a xml file’, could you help me out with this?
Hi BlackSharkSolutions,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you check it.
Have a nice day!
Good morning, I have version 1.2.1 of the yoome theme and I just noticed that the theme did not offer me updates automatically. How can I receive them? Thank you in advance and have a good weekend. Sincerely
Hi keishinto,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hello!
We’re interested in purchasing this theme, but we have a question. Regarding the number of colors displayed per product on the homepage, what happens when a product has many colors? Does it show an infinite number of circles, or is there a “see more” button? Is there any way for us to have control over this?
Thank you!
Hi webcomum,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
I downloaded the yoome template from envato market, Licensor’s Author Username: skygroup Licensee: the bearer Item Title: Yoome – Modern WooCommerce WordPress Theme. Item URL: https://themeforest.net/item/yoome-modern-woocommerce-wordpress-theme/24686067 Item ID: 24686067 Item Purchase Code: FREE Purchase Date: 2023-09-01 07:04:46 UTC
it uses the wpbakery plugin, I can’t activate the frontend editor in any way, I purchased a license for this plugin, but I still can’t use it the way I want. on the wpbakery help center page, they advise to contact the theme author. Which is what I am doing. I am very much asking for help Best regards Anna Sita
Hi MuminekAnanas,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
i’ve downloaded latest version theme and update on my web site only slider and bakery plugin.
Problem is that key in licenses folder doesn’t work when i try to put theme for activation plugin.
Can you help me?
Thanks a lot. Matteo
Hi matteomangia,
Please read the article at the link https://skygroup.ticksy.com/article/10856/
Best regards,
Hello,
can you please tell me, how can I show 2 products in a row, when they are in the product archive page, from the mobile phone?
I can’t set this for mobile, only for the desktop version I saw that I can choose how many products I can put in the column.
Thx
Hi eduardserbu,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
please i opened a ticket on your website. Ticket ID : #3481812
Hi awateric,
We have replied to your ticket. Please check it again.
Best regards,
reply seen and responded to! thank you guys X 10 for such a supper team and support system. im amazed 
Hi awateric,
If you need more help, please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi there, my version of the theme appears to have lost access to google fonts on the site and some of the styling has gone.
I have tried reinstalling the theme but this has not fixed the issue. Maybe you could help?
Site for reference https://n2ncaninemills.com
its is based of the electronics version of the theme
Hi illuminate-digital,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Featured Image
Hi sa3ti,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi I have this message in some of my clients browsers. Do you have experienced such issues in the past ?
Web filtering Sorry, access to requested page had to be blacked by our policy. Requested page contains inappropriate material for a correct production environment. Such pages are considered unacceptable in our network. Proxy name: srv-artica Software: 4.50.000000 Member: —- Policy: Default, Category Malwares Requested URI: http://srv-artica:9025Hi micabal,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!
Hi i have this message of obsolete files in system status updates of woocommerce. How do I have solve it ?
yoome/woocommerce/archive-product.php, yoome/woocommerce/content-product-cat.php, yoome woocommerce/content-product.php, yoome woocommerce/content-widget-product. php, yoome/woocommerce/global/quantit y-input. php version 7.2.0 est obsolète. La version du noyau est 7.8.0, yoome/woocommerce/loop/add-to-cart.php, voome/woocommerce/loop/loop-end.php, yoome woocommerce/loop/loop-start.php, yoome/woocommerce/loop/orderby.php, yoome/woocommerce/single-product/add-to-cart/variable.php, yoome/woocommerce/single-product/product-image.php version 3.5.1 est obsolète. La version du noyau est 7.8.0, yoome/woocommerce/single-product/product-thumbnails.php,
Hi micabal,
Please open a ticket here https://skygroup.ticksy.com/ and give us your website information. Our support team will help you.
Have a nice day!