31 comments found.
Hello, the mobile menu ‘X’ is not functioning properly. Additionally, on mobile, the logo’s height changes but the width remains the same, which makes it look distorted and unprofessional.
Hi,
Thank you for being in touch. To get support please open a ticket in our support system here: < href=”https://webdevia.ticksy.com”>https://webdevia.ticksy.com Our support team will be happy to help you.
Thanks in advance.
hi ! Pre-purchase question: is it possible to select a period in the reservation module (2 or 3 days in a row)? I mean date to date. Also is it multi-language?
Hi, yes can select a period to book. And the theme supports muti language. Thanks
Hey guys,
This theme is superb!
We would like to know if it is (or will be) possible that if someone book something for 2 days, we have an option to block the item for an extra day.
Let me explain: We have a person that book a car from 21.08 to 22.08 which is 2 days. But we would like the car to be blocked until 23.08. So we leave him an extra day to return the car and we don”t have to hurry about the next rental
Thanks !
Hey Mymoun, little up. (it’s like a buffer day for us to clean the equipements)
Thanks youu
Up again
Thanks
Hi there, This feature is not yet in the theme but we help you on this if you like, please contact me for more details: https://themeforest.net/user/mymoun#contact Thank you
I have a question, will the reserved hours be blocked so that no one else book the same hours?
Hi, yes reserved hours will be blocked. and you can also have products with multiple items on stock.
Pre sale question:
Hi i would like to ask you :
1. If someone order product for example from 27.8. to 1.8. it will be visible in calendar and other people will not be able to order it in same date ?
2. It is possible to hide that cursor circle ?
Link to documentation will be perfect too. 
So we can see how it looks in background.
Thank you very much
Hi lukaskeso,
1- If a product is booked for a period it will not be available for booking in that period unless you have a product with multiple items that can be booked one by one. 2- Yes you can enable/disable the cursor animation.
Thank you
Do the listings support quantity adjustments? The ones I sampled in the demo don’t have an option to choose quantity (in cart or on the listing). Thank you
Yes its supported, you can edit the product page and enable quantity field. thank you
Hello, I have submitted a ticket #3370463. Can you please check and get back to me asap?
Hi there, the issue has been fixed, you need just to activate required plugin, thanks you
I just purchased this theme but the slider revolution slides (tablescape) did not import. Please let me know how to import this
Hi, Thank for being in touch can you please open a ticket in our support system https://webdevia.ticksy.com/ we will be very happy to help you. thanks in advance.
You guys are terrible, I have posted a ticket about the shop page issue. First, you reply me within 2h and asked me for the admin login, but now you guys are not replying to me about 3 days? What is this?
We apologize for the delay in responding to your message. We understand how important it is to receive a timely response, and we regret that we did not meet your expectations.
Please be assured that we value your business and we are taking steps to ensure that this does not happen again in the future, we are working right now on your ticket
Thank you for your understanding.
Hey there,
The menu does not close in mobile using the cross icon. Could you please check?
Thanks !
Hey there, any update on this?
In the meantime, is there a way to add a search box somewhere?
Thanks
Jhon !
Hi Jhon, Thank for being in touch. Can you please open a ticket in our support system https://webdevia.ticksy.com/ we will be very happy to help you. Thank you in advance.
Does this allow inventory to be checked back in after rentals are returned?
Can this be a rental listing with multi owner listing Equipment ?
Yes, mutivendors is supported
Hello there, Import is not working. Is there a fix?
Full Service Event 2 Demo Import Close Import Type : All Do you want to import media files?
Do you want to delete all existing menus?0% custom field file doesn’t exist
Hi, Thank for being in touch can you please open a ticket in our support system https://webdevia.ticksy.com/ we will be very happy to help you. thanks in advance.
Well the ticket system does not work. When I choose my theme it asks me to choose the category next and doesn’t go anywhere from there.
Can you please check your ticket https://webdevia.ticksy.com/ticket/3206334/
OK I didn’t see a confirmation… Sorry!
Hey buddy,
Could you please update the theme so it match with the new woocommerce update? It says that there are obsoletes templates
Thanks!
Hi There, just following up on my request to have the booking plugin added.
Hello, does this theme work properly? I saw the latest comments, so I am concerned. It looks beautiful and perfect for my business.
Also, is the bbooking using a plugin or woocommerce or what? Thanks!
Hello! Live preview doesn’t work!!
Hi there, the demo is working please clear your browser cache or try another browser. thank you
Thank you!
Hello, How can I configure the renting product price? Also the “Duration” it’s always 0 days
Hi there, please make sure to get the latest version of the theme thank you
Hi,
Looking to buy this theme. However will it be updated to all the latest Wordpress and WP bakery plugins? I see the latest theme update has been some while ago..
Hi there, we were working on an update with WordPress and plugins latest versions, and it’s available now. thank you
Hello the theme is crashing my website. For details kindly see the support section. Regards
Hi there, please check your ticket. the issue has been fixed, it was in the configuration of your server.
