2936 comments found.
Hello
Before i buy your theme…i have already check with hosting and saw that i need a VPS server as normal server max to 300 and you mention to set to 600 to set demo import.
i won’t be able to pay 41$ your theme then am forced to pay 1000$ server per month to work with a theme and simply i will move on with another theme.
waiting for your reply if we can have a solution
Thank you
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with our support team on our support site.
Click Here for Premium Support
Thanks
Hi, is it possible to list experience type listing on accommodation type like an addons activities that available for that house? I mean a single host can submit multiple houses & activities. We want to promote/display the activities on the house page so that user can also book for activities when they view the house.
Contact via pre-sale contact form at https://gethomey.io at bottom left
Hello Team, I would like to purchase your theme. My main problem is synchronizing everything with Booking, airbnb, Kayak… and others…
If you can give me this solution I will buy it and also many others will…
This is the problem that many have.
Let me know please.
Thank you
You can sync using .ics file
Hi Homey, I like it and have supported you for years by purchasing a new license even if I only have one site. I have already purchased a support extension that expires in 3 months, if I purchase a new license + support now, can the purchased support expire in 3 months when the current one expires?
Thank you
Current license will be expired in 3 months but new license support will be for next 12 months
Hi, maybe due to a translation problem I didn’t understand well. Will the new 12 months start from the end of the current 3 months? Can you explain better so I can make the new purchase? Thank you
You don’t need to renew now, you can renew in end of 3rd month.
Hey is it possible with the theme to offer hotels & experiences at the same time?
Yes, it is possible
in homey theme I want when guest submits review on listing, host should receive email about review. is homey theme have this built in feature or there is any method or action hook which i can use to build functionality to send email to host.
Homey already has this feature
I would love if you can build a contact form that the message goes into the host account or build a form builder.
Will try
Hello
kindly answer my ticket Your request (97790)
Our team replied
Hello. Where is the message Your profile is not activated please, check your email inbox or spam box to find activation link, The email field is empty and Your account was created and you can login now! ...
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hello, I am looking for a suitable theme for my “Airbnb” project. Can anyone tell if this theme is suitable for it? I have the following requirements: - Landlords can offer their vacation apartment / vacation home for rent -Customers / tenants can book apartments through the platform -Calendar with occupancy schedule -Setting for landlords between direct booking or inquiry -Host Dashboard: overview of bookings / booking requests ; own apartments, and maybe incomes / fees -Hosts can register, but must be approved (fake check). -After approval, landlords can create vacation rentals themselves -The tenant must pay a service fee for a booking -The landlord must pay a commission fee for a booking. -Inquiries should run through the portal / dashboard, so that no secret, indirect, independent bookings take place, but the mediations can be tracked. -When a booking is made, the tenant should be invoiced directly with the service fee and offered the option to pay.
Thank you for your help.
Yes, you can use Homey for this purpose.
Thanks, I bought the theme.
1. I want to optionally show or hide the calendar for each property. How is this possible? 2. I would like to hide the valuation function completely. What do I have to do for this?
Thank you for your help! 
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Pre-sale Question.
Can I implement WooCommerce Reward Points https://codecanyon.net/item/woocommerce-reward-points with your product? Are the bookings made via Woocommerce?
Thanks
You have to integrate reward points plugins. Yes, you can use WooCommerce for bookings
Are you referring to other plugin when you said “reward points plugins”?Please link if other plugin you are referring to.
So I am considering both will work well together.
No, i am not referring any, i said, it will not work with Homey by default, you have to integrate it.
OK thanks!
Homey is a valid topic but unfortunately it brings with it some unresolved problems even if reported several times:
1 – if you have many ads the search is very slow, it even takes more than 1 minute. Very serious because users abandon. 2 – if you access the ad placed in a section, you cannot select the presence of animals and by default the theme indicates the presence of an animal. 3 – if the host wants to add costs to the reservation, these additional costs will be paid to the site and not to the host. Furthermore, the guest during the payment phase does not see this additional amount which then ends up being charged. The guest thinks the site is scam.
When will a solution be given to these important issues?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Hi, I’m with you and with the assumption that I’ve been paying for years. It’s a question I’ve always asked but you don’t think is important. Instead it is very important because the site loses users since the search is very slow and the site appears to be a scam because it takes more money than it should from the guests.
I’ll try to make a new request but I know you won’t care again.
Thank you
Please open ticket and send me ticket ID, I will make it top priority
Ticket #97797
Theme is very nice but lots of bugs and customer service is very slow:/
I’d like to know how can we skip the instance page or maybe pay directly on the instance page when using Woocommerce ?
For the moment users have to fill twice their informations when trying to place an order : 1st time on the instance page + 2nd time on the Woocommerce checkout page, which is not logical and waste of time in the buying process.
Ps : yes I did open a ticket but still waiting for your help. I post here because I think this could be useful for others customers as well (maybe you should create a forum for your customers so you won’t have to answer the same questions)
Thanks
Hi, can you send me your ticket ID?
97385
My questions are :
Dashboard – How can I :
1) Remove ID upload system (it doesn’t work anyway, no upload button) 2) Remove « Messages » tab (I want all messages to go to Administrator not Hosts) even if hosts have access to their dashboard. 3) Remove « Invoices » tab (they don’t need to access to this) 4) Also, since I’m using Woocommerce Checkout page, is it possible to remove the 1st Information step of your theme? (Instance page) Because customers have to write their names again in Woocommerce checkout page so it’s useless? The buying process online is very fragile so we have to make it fast and simple.
Yes you do have my credentials in the ticket. Thank you for your help !
I asked ticket ID so i can check ticket, please send me ticket ID
97385
97385
Hello, a great theme. Where can I remove Breakfast/Lunch/dinner options, or modify local services Thank you
Can you send me screenshot? Or Open ticket with screenshot using this link https://favethemes.zendesk.com/hc/en-us/requests/new
Hi,
After a booking is completed with payment, its not showing in reservations page of guests/travelers profile and not marking/blocking that booking dates as booked. Also not showing in admin dashboard reservations page.
What to do?
Hi,
Contact support team with website link and admin login, they will check your site settings. Click here
Regards,
I submitted a support request yesterday and have not received any reply or update yet.
Your ticket ID?
Request (97646), It’s urgent Can you please fix this? Reservations notification emails to host, guest and in not showing in guest/host dashboard profile. Also not showing in Wordpress admin.
Our team replied on Friday
thank you
Hi, I have updated to the latest update and now I am having issues with user registration and login. When a new user is registered on my website and after activating their account by clicking on the link in email, they cannot log in on the website. Even after typing in the correct password, they get an error “The password you entered for the username user1234 is incorrect.” Can you please help resolve this bug? My support has expired and I cannot create new tickets on your support website. Thanks.
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
The template does not work in the RTL feature, despite the installation of the Homey-child template and the translation of the site
What issue are you facing? We cannot see any issue reported on our support forum, Please contact support team using this link https://favethemes.zendesk.com/hc/en-us/requests/new
what is your ticket ID?
Your request (96486)
Checking
Can more search options be added?
Example of the type of hostel: room – suite – apartment – etc
You have to add in child theme with coding
How can I add payment companies for my country?
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,
Welcome Can the model be combined with the Houzez model on one site?
Is it possible to add payment methods?
No, it cannot be combined with Houzez. Payment methods already exist.
When the customer rents, can he pay?
Yes, he can pay in homey theme
Just a little heads up, there is issues with Homey when you upgrade to 6.3. For example the ability to add photos to a property in the backend breaks (the add photos button disappears). I have downgraded to 6.2.2 and it now works again. Thank you.
Delete Homey Core plugin then install fresh copy in admin panel under Appearance -> Install Plugins, It will fix the issue
Hi, this did not fix the issue. I deleted and readded the plugin but the image gallery in the backend doesn’t show. It is still broken when you use 6.3.
Uncaught Error: Template not found: #tmpl-rwmb-media-button at n.template (wp-util.min.js?ver=6.3:2:371) at n.render (media.js?ver=5.3.8:387:24) at n.initialize (media.js?ver=5.3.8:400:9) at h.View (backbone.min.js?ver=1.4.1:2:14648) at new n (backbone.min.js?ver=1.4.1:2:23485) at n.createAddButton (media.js?ver=5.3.8:161:21) at n.initialize (media.js?ver=5.3.8:122:9) at h.View (backbone.min.js?ver=1.4.1:2:14648) at n [as constructor] (backbone.min.js?ver=1.4.1:2:23485) at new n (backbone.min.js?ver=1.4.1:2:23485)
Please ignore this, you are correct. I added the core plugin from a fresh themeforest download instead of Appearance > Install Plugins. This issue is now resolved when following your instructions properly.
great
Just a little follow on from this, when I sometimes click a listing in the backend to edit it, it loads and loads and won’t work until I try it a second time. I am also noticing that when I add some property photos it glitches out a little and might only add a few after being updated and I have to refresh and try adding the missing ones. Took me three updates to finally get all pictures to show on the page (there were 11 in total). Something doesn’t seem quite right… Perhaps I need to re-enable the classic editor or something? Not sure if the below errors are useful:
[Deprecation] Listener added for a synchronous ‘DOMSubtreeModified’ DOM Mutation Event. This event type is deprecated (https://w3c.github.io/uievents/#legacy-event-types) and work is underway to remove it from this browser. Usage of this event listener will cause performance issues today, and represents a risk of future incompatibility. Consider using MutationObserver instead. add @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=6.3:2
Hi,
Please register at our support website and ask your question over there, so that we can assist you properly.
Regards,