20 comments found.
Hi – installing elementor breaks the website, the theme installed is the newest version.
The site goes to fatal error – could be conflict between your framework systems and updated elementor version. pls check the soonest.
We will check and update theme and plugin. Thanks
Please advise here if the theme version has been updated. our site is down, losing brand credibility every minute. thanks
Please create ticket to support I will check asap. Thanks
Hello, I’ve submitted a ticket to your support website but haven’t gotten a reply yet. The ticket number is #607, could you please help me with the issue I’ve encountered? Thank you.
Thanks for contacting us. I am checking your ticket and will reply you soon. Thanks
Hey, any updates so far?
We already replied all ticket and I will check again if we missed your one. Thanks
It’s strange that you’ve missed mine since I mentioned that its number is #607.
I will update you soon. Thanks
Can you make sure your ticket ID is 607 or other? You can make new tikcet as well since 607 number ticket is closed in my end. Thanks
I made a new ticket it says #608, image – https://ibb.co/mRNnSs6
Where you create it should over 1400 plus ID but I will check. Don’t worry
The related posts section in blog page is not word, please check!
We will check it. Which demo you are checking?
It’s Technology Blog, thanks
Ok, we will check it. Thanks for notice
trying to change the logo under ‘site identity’ and it doesn’t change? What am I doing wrong here?
Hi, We are using header footer builder so you can easily change logo under RTS Header Footer builder. Just go to your header then you can update your logo as well using elementor. Thanks
Thanks
One more question. Trying the change the sidebar but when Im in ‘widgets’ and removing widets its not making changes?
Which sidebar after click hamburger icon that showing information? Just login to admin then you will get offcanvas menu. Where you can edit infromation using elementor. Thanks
For instance – trying to remove the ‘get weekly updates’ on the sidebar. I’m not seeing how I can do this?
Can you share your URL please? or create ticket heret https://reactheme.com/support
Hi – i fired a support ticket regarding elementor and RT Element plugin crashing wen activated.. it could only be on my site- needed help asap.
We will check it and update you soon. Thanks
can your team check and fix the issue a little faster please. we are after a deadline for launching the site and the theme has a bug that shows a different look to people not logged in. conflict between elementor and RT plugin.
Sure we will check soon and update you. Thanks
Please create ticket here https://reactheme.com/support we will check issues and we will update our stikcy also next update. Thanks
Thanks for your question. Under Stelary Option then under style has Breadcrumb Style where you can enable disable it and adjust gap and bg as well. https://prnt.sc/STyRZGqm-YXl
Nice theme – any flash sale this time?
Already going sale I mean 50% discount price now on this. Thanks
Just to be straight forward – are you guys plan on keeping and updating this theme for more than a year? I have seen themes like this just dropped and no longer being available.
If you check our themes we update all themes regularly. We will update all our theme time to time. Thanks
Hi, I’m having a real struggle trying to work out how to add the sidebar to single blog posts – https://elementsathome.com.au/ Can someone help please? Thanks.
Hi, Under apperarnce -> widgets then you will find Blog Sidebar widget where you can add your widgets item. Thanks
HI, yes I have widgets full of content – it’s fine on home page and blog, but not single blog page. It’s full width with no sidebar. I can’t work it out.
When you make your post you can assign your layout see here https://prnt.sc/5EJU-c3wjucl
So for each post? This is an old site so I’d have to go back and edit every single post?
Currently don’t global option but we will make opiton this week and will update it. So you can update theme. Thanks
Nice template, Good Luck!
Thanks a lot
Congrats on the featured item!
Thanks
Nice work
Thanks
Hi, how does translation work? Creating a new language in loco translate does work but does not show. Thanks
Hi,loco translate should be work. If you facing issues you can create ticket to our support. Thanks
Hi,
An error occurred while fetching file from: https://reactheme.com/products/demo-data/stelary/architecture/stelary-content.xml!
this is the message I get every time I like to import a demo content. I really like the designs, but unfortunately, none of them work in my blog. Please help, thanks!
Hi, please create ticket to our support we will check it asap. hhtps://reactheme.com/support
Preview does not work at the moment.
Hi, I just checked it’s working fine. Can you please try again? Thanks
Good luck brother!
Thanks a lot
Hello, great template we are a radio station, https://www.889fmkultur.de , and are looking for a new template where the pictures of our posts are completely visible which is unfortunately not possible with the current template. The post images always have the size of 1080×1080px, which is also the size of Instagram. Is it possible with your template that the post images are completely visible?
Hi, thanks for your comments. We have post image size so you can show any ratio or full size post images. I hope you will enjoy our theme after using. Thanks again
Congratulation, best of luck with sales 
Thanks a lot
Congratulation, best of luck with sales 
Thanks a lot
Great Work,Congratulations GLWS 
Thanks a lot