2341 comments found.
Hello guys! I know my support is expired but I have a special problem. On your documentation page you said that translations can made via the hub.pot file in the language folder. In my downloaded version there is no such file. Where I can get it? Thank you.
Could you please submit a ticket, we’d love to take a closer look.
Hey guys, autoplay delay is broken on the liquid testimonial carousel. I apply new value e.g. “8000” but it does not honour it. We’re also running latest theme and core version.
Could you please submit a ticket, we’d love to assist you.
Hi there, I have bought your theme. I have to make the website to my client in tight deadline, but their domain is still undecided. I want to use your theme on one of our temporary domain, then after they make the decision, we migration the website to that domain. Is it possible to reigister in 2 domains or to tranfer from our temporary domain to my client domain? Thanks
Hi there,
Sure, that’s possible.
Kindest Regards 
As much as I want to like this theme and use it, there are just too many little bugs to live with. Specially with your custom product layout page. Add to cart widget breaks up and doesn’t display correctly and 3 out of your 4 single product page have display errors too, which makes it very frustrating and time consuming to work with.
I wish your team would address those issues rather than just leave it there and hope for the best. I am not the developer of theme and I am able to catch those errors the first time I used this theme, how couldn’t you?
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards, Team Hub
I have before coming here. I haven’t heard anything back since. I can’t complete my project because of this. Considering ditching your theme Too many CSS bugs are causing the custom product layout to break.
bugs:
1. Add to cart widget for variable product breaks. 2. When the full-width page for the product catalogue is enabled, check out page breaks. 3. The custom product layout breaks at full width. 4. Three out of your four included single product pages have display errors. 5. Sticky add to cart for variable products breaks
That’s just not good enough for an e-commerce site. That last thing you want on an e-commerce site is product pages and checkout looking wonky. I wonder if this was designed on a laptop or tablet, because its product pages only look fine on smaller screens and not so good on larger desktop screens.
Thanks.
No customer support either.
8 days and still waiting for a reply.
Non existent support. Appalling. No Replies
Mega menu doesn’t work on Mobile with newest 4.2 update
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards,
Team Liquid
I mean, this issue or bug is so obvious that a simple test of your own would highlight it.
What business directory plugin would you recommend to use along with HUB? Thanks
Our directory plugin is coming soon
That sounds so good! Do you need beta testers?
Has the theme been tested up to version 3.16.3?
Yes, we always test with the latest versions
Hi Guys,
The theme is great but please can someone check ticket #23764? It’s urgent.
Thanks
Don’t worry it’s sorted. But your demo site for 4.2 is down, here: https://landing4-2.liquid-themes.com/
Could you please double check?
Hi,
Will the Twitter icon be updated with X icon soon?
Thanks!
It’s already, coming with the update.
Still nothing? Updating didn’t help.
Hi, when I tried to edit the slider revolution an Ajax error appear.
Could you please submit a ticket for this, we’d love to assist you.
Thank you but I have solved this updating the Slider Revolution plugin. I hope this won’t bother again.
Hi guys, pls check below ticket
Issue with alt text in images… #23736
thanks
Sure. Thanks for your co-operation
PLSSomeone to respond to my ticket Pls its important! Thanks!
Greetings, great theme, we’ve used it twice and are adding it to a third site shortly.
We’re having issues with your forms in Elementor. The forms work when editing in Elementor but not in a live environment. We had Elementor Support come in and take a look at the issue and identified that it’s an issue with the HUB theme files (Hub Core, Hub Elementor Addons).
I opened ticket ##23779 on your support site yesterday. I need a resolution ASAP, as this is holding us up. If this can’t be resolved, we’ll have to purchase a different forms plugin. Thanks
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
SVG logo not supported.
Please kindly submit a ticket, we’d love to assist you.
Where can I find Element Id or Modal Id from elementor template to link and create modal box? Please reply its urgent.
Could you please submit a ticket providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best regards, Team Liquid
Hello liquid team thanks for a very good theme maybe to good:) very nice micro animations.. I’m trying to find https://marketplacepro.liquid-themes.com/ marketplace pro to download..it’s missing.. thanks again..
Could you submit a ticket please? My colleagues will be happy to assist you.
I see maybe that demo is only available for the bakery builder and not elementor
How to enable bootstrap? I tried installing it in order to add a custom html form but some fields are not working nor visible. Ticket #23545
I’ve checked our system and noticed that your ticket has already been responded to. If you need further assistance, please reply to the ongoing ticket. Our team is here to help and ensure your experience with our product is smooth.
how to import a high demo page without overwriting all the contents? thanks
We do recommend using Hub Collection which is next generation of import. So that you can mix any content
Hi, is this theme compatible with buddyboss please??
Hi there, thanks for your interest We have not tested.
Hi LiquidThemes,
is it possible to have a fixed header that stays on top of the page without the sticky feature, where it disappears first and comes back when I’m scrolling? If yes, where can I set this?
Thanks in advance kasenga
Hello,
To better assist you, could you kindly submit a ticket? This way, we can understand the specifics of your query or concern and provide a more accurate solution.
Best Regards, Team Hub
Hi, I need to transfer my theme license from a website to another. What will happen to my old website if I deactivate the license from it? Will it become completely unavailable for navigation or not?
Thanks in advance.
Could you please submit a ticket providing all the relevant details? This will enable our support team to assist you more effectively.
