2982 comments found.
hello, with the 3.3.1 update the icon box doesn’t show the icons from font awesome, i came back to the 3.2.1 to resolve. Are you going to fix it with next updates? Thanks
Hi,
Thanks for reaching out and notifying us.
We are going to release an update with the fix soon.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
I notice this grey row on the bottom of every page. Is there a way to get rid of this gray row using css?
https://prnt.sc/6GbFkAhkEb6xThank you
Kind Regards
Hi,
Thanks for reaching out.
Can you share the link to your website? So that we will be able to check it and provide a CSS for you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
thank you for your help, this is a sample page. From what I understand the problem appear only on Firefox, can be a problem with my Firefox app and not with your theme?
https://messana.tech/controls/cbxchangelog/messana-app-release-notes/Thank you
https://prnt.sc/ZuC0zjcKRhIj
Maybe you have an outdated version or something else. Try to check if the issue still exist on any other device.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I’ll do, thank you for your support.
You are Welcome!
Hi team, Testing it for my own website. You made some stunning demos. I have a question-I am using the full-screen slider in a page and it seem to be pretty fine in the desktop version but in mobile version its going out of the screen. how to fix this?
Hi,
Thanks for reaching out.
Would you be so kind to share the link with the mentioned demo? So that we will be able to check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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here is the screenshot attached
https://prnt.sc/dSFCBk2srzk8 The desktop version is okay. The problem is in mobile and Tablet screenSeems like you have some negative row margins that have to be disabled on mobile devices. I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello! I want to change the main Portfolio Projects page – i select from the Theme Options the style i want, but nothing changes on the main page. It remains on the classic mode. How do i change the layout of the main Portfolio Projects page?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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How to disable home page right side vertical navigation panel?
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and provide a bit more details of what sidebar panel you mean.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey Team, found this via search function. Any updates here on the “Text Marquee” feature?
Best greetings, Tobias
Opps, sorry. Was meant as a reply to an old an request regarding the Marquee feature.
Hi,
Thanks for reaching out.
Unfortunately, the mentioned feature hasn’t been implemented yet.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, Quick question, how can I resolve the loading of white edges on my site?
Video: https://youtu.be/f3t3ACJDC5I Site: https://shorturl.at/aDK04
thx in advance
Hi,
Thanks for reaching out.
The WPBakery full-width row is stretched by the JS function, that’s why you can see that effect. We suggest you enable the page preloader under Theme Settings > General > Site Preloader, which will prevent the site’s visitors from seeing that stretching.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Oh great, thank you for the trick !
You are Welcome!
I have the pleasure of using the Ohio theme, and I must say it has been an absolutely fantastic experience from start to finish. Not only is the theme itself beautifully designed and highly functional, but the customer service provided by the Colabrio team has been nothing short of exceptional! THANK YOU!
Hi,
Thanks for such kind words, really appreciate them.
If you like our support, you can help us as well by rating Ohio for Customer Support on ThemeForest.
Thanks 
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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NEED HELLP PLEASE !!! hello, i want to buy like this theme of this website https://cifreceramica.com/ is wordpress the name the template is atico but i don’t find it and contact the agency he don’t answer so if u this theme have same of this website i can buy it please help me thanks Youuu
Hi,
Thanks for reaching out.
Unfortunately, we are not able to identify the theme that is used on the mentioned website.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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u don’t have aproximaatly same theme and i ll make changes if is in elementor ?
We have Ohio theme only that is compatible with Elementor page builder. Check it out and look for the same layouts that might be reused in your website.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
i have a request how can i Exit hamburger menu not only by clicking the ‘X’ icon but by clicking anywhere else on the dark screen? is there a setting for that or a code i may add?
Big ups on the cleanliness and dope Layout of the theme, i love it!
Greetings.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, i have a heading, but i want to change color of one Word in the heading, i cant Seem to find a solution to do that? Do you have a Quick answer to that, i dont Think its too complicated to do:)
Hi,
Thanks for reaching out.
From your WP dashboard navigate to Theme Settings > Page > Page Headline > Title Typography:https://prnt.sc/4DcEVRUGwO3M
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello. I don’t think I made myself clear, i will give you an example on the thing I want to do.
let’s say we have a heading with 4 words in it “The stuff we do.” is there a way to make the word “do” in green for example and the 3 other words in maybe white?
Currently, it can be made using custom CSS + JS only.
Navigate to Page Settings > Custom CSS from your WordPress admin panel and use the code below:
.page-headline .title > span:not(:last-child) {
margin-right: 0.15em;
}
.page-headline .title .i0 {
color: red;
}
Feel free to change the “red” color with your own one. Additionally, you have to add a JS function using Raw JS shortcode:
<script>
(function($) {
$('.page-headline .title').html(function() {
return this.innerText.split(' ').map(function(e, i) {
return $('<span />', {
class: 'i' + i,
text: e
});
});
});
})(jQuery);
</script>
Here’s the result:
https://ohio.clbthemes.com/test/page-headline-sample/
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you, I got one more problem.. I made a popup in elementor pro that I want to be triggered by a button. In elementor it can be done by using dynamic tags as link, but when I need to use an elementor button and not a Ohio button, is there a chance it is possible in the settings of Ohio?
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I have a problem on a website with pagination in the portfolio. After a certain number of projects, pagination no longer works.
See here: https://hellocaen.com/partenaires/
There are over 70 projects, and the last few aren’t loading.
If I set pagination from 40 projects, page 2 doesn’t load at all.
If I go above 40 in this parameter, there is an error on the entire page, the theme appears to be broken.
Can you help me please ? Thank you
Hi,
Thanks for reaching out.
I’ve reported this to our dev team who will check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Unfortunately we couldn’t reproduce the problem on our local WP installation. I’d kindly ask you to share your WP temporary credentials by sending a personal message, so that we will be able to check it directly on your website.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I managed to resolve the problem, here is the explanation:
I saw that there was an error in only one of my categories. By removing project by project, I was able to see which one was problematic: it didn’t have a featured image. I added one to it and everything was back to normal.
I don’t know if this bug only happens with certain settings or all the time.
Sorry for the inconvenience, I hope my feedback may help you. Thank you and have a good day!
Glad to hear that and thanks for the feedback. We will heck that out.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
I just see this beautiful post page on your demo site. It is possible to use this page layout inside a section on a normal page?
Thank you
Kind Regards
Hi,
Thanks for reaching out.
I’d kindly ask you to share the link to the page you talking about so that we will be able to tell you exactly.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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My apologies, I miss the link:
https://ohio.clbthemes.com/demo31/creativo-para-jovenes-the-designers-ui-ux-checklist/Thank you
Maybe I found the solution looking your imported demo. Basically I have to use this class on a inner section element:
-sticky-block
Correct?
https://ohio.clbthemes.com/demo31/
https://prnt.sc/0JeRJH3RfvTw
You can install it and use the existing sections.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you
Kind Regards
You are Welcome!
Hi
I really like your theme. Before buying it I had questions about the header:
1 – does it have a real header builder (with wpbakery for example) or are these just configuration options?
2- Can we include elements like HTML code and visuals?
3 – Can we modify the header of the mobile version (place a menu other than that of the desktop version for example)?
My client has specific header needs and I would like to be sure I can do what they want.
Regards
Hi,
Thanks for reaching out.
The only way to have a fully customizable header is to use a custom Elementor header template. If you want to use WPBakery you can use pre-made options only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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So much time has past, but you still didn’t fix menu, text inside dropdown menu is still jumping up and down when opened. Still problems with white/black theme, some text is white on white, some black on black. This new X (ex twitter) share button is glitching when mouse hover it. And it of course lacks new demos and pages, sad. Telegram icon is invisible on “Coming Soon” Page (you should use “fab fa-telegram” instead of “fab fa-telegram-p” tag, also no Vkontakte icon, very sad too.
Hi,
Thanks for reaching out.
1. Most likely the menu drop-in animation might not work smoothly in all the browsers and their versions. If it’s critical for you you can disable it by using the following CSS code:
.header:not(.-mobile) .menu li > ul {
transform: none;
transition-property: opacity, visibility;
}
2. We need just a bit more details to be able to help you with “dark mode” issues. Additional links where we will be able to check that will be much appreciated to proceed further.
3. If the scaling animation is not working smoothly on your devices you can just disable it by using this CSS code:
.share-bar .social-networks:not(.-text) .network:hover {
transform: none;
}
4. As for Telegram icon, thanks for notifying us, we will fix it in our next update. By now, we can provide a hotfix for you.
Hope this helps.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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We’re having a problem on a portfolio page where portfolio image width gets automatically changed specially on smaller device and when we refresh it automatically gets adjusted again. This doesn’t happen all the time but sometime it happens. Please follow the screenshot.
This is how it should be – https://prnt.sc/Y58V3IlEiMD- This is how it appears sometimes – https://prnt.sc/x50EnLjVXoBN Can you help?
Hi,
Thanks for reaching out.
Would you mind sharing a live preview? So that we will be able to check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
Here’s the live preview:- https://intorque.com/wordpress/intorque/work/
Please check it in different device size (specially smaller size) followed by my screenshots.
Thanks, intorque
Hi,
Unfortunately, we could not reproduce the mentioned issue. The background image is positioned that way to always cover the whole screen on any device.
We need a specific resolution where the problem occurs to be able to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
We’re testing it in Mac 13 inch and resolutions are 1440×874. Let me know if you need more details.
Thanks
Hi,
Please check my SS, here’s what we see on the mentioned resolution:https://prnt.sc/LTe09686_BnX
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi
I know and we also didn’t find the problem in the resolution but when we check in macbook 13 inch we found the problem.
.portfolio-links.grid_8 .thumbnail {
right: 0;
width: 100vw;
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi,
Thanks for reaching out.
1. Navigate to Theme Settings > Custom CSS and clean up the CSS code:https://prnt.sc/LzNcF3k0JMqW
https://prnt.sc/Utvxhpvc42XQ
2. That is the copyright text and it can be removed here:
https://prnt.sc/wMTKv4aBbezY
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi – I submitted a support ticket, can you please take a look?
Hi,
Thanks for your patience.
We’ve already answered your ticket, please check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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My website on the is looking awfully bad, not sure what caused this https://baronmeddy.com
Hi,
You set the page wrapper size to 7vw, check our SS below:
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Problem solved, thank you
You are Welcome!
I just created a new page, but the header and footer are not displaying… not so sure what I did wrong this time
Hi there – thanks again for your help, I just created a new page but the header and footer are not displayed https://www.baronmeddy.com/sell-tradelines/
Thanks again for your help, I just created a new page but the header and footer are not displayed https://www.baronmeddy.com/sell-tradelines/
Thanks again for your help, I just created a new page but the header and footer are not displayed https://www.baronmeddy.com/sell-tradelines/
Hi,
We would kindly ask you to not duplicate your inquiries.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, Woocommerce has released version 8.1.0, hope you will update Ohio soon and fix some minor reported bugs. Have a good day !
Hi,
Thanks for reaching out and notifying us.
I’ve reported this to our dev team who will check that.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks to Ohio for your unremitting efforts, the New Design Studio demo is perfect. If other pages about this demo can be added, I will pay again.
Hi,
Thanks for reaching out and your suggestions.
We’ve added that to our ToDo list and will check if that would be possible to implement in the future.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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