12916 comments found.
How can i get discount?
Hello,
Thank you for being interested in our theme.
Currently, we don’t have any discounts for our theme.
Kind Regards
Hi, Can you return to lower verions of PHP? In this new updates plugin require PHP 8.0 but not many plugins in Word Press is using it, so switching to PHP 8.0 cousemany problems on site.
Hello,
Our theme works with PHP 7.4 and higher. There is no requirement for PHP 8+.
Kind Regards
Guys, I created a topic a few hours ago. I see that you’re answering in other topics. Please answer me: https://xtemos.com/forums/topic/problem-with-widget-and-sidebar-version-of-the-cart/
Hello,
We are very sorry for the delayed response. Feel free to contact us if you have any further questions.
Kind Regards
Hello,
widget woodmart woocommerce layered nav show only 8 attributions. How can I change its height? This code not working. Thank you.
body .woodmart-woocommerce-layered-nav .woodmart-scroll-content {
max-height: 100%;
}
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi,
It would be great to have ‘masonry grid shop layout’ for more creative shops.
Regards,
Alcin
Hello,
Thank you for your feedback. We will consider this as a feature request for our updates.
Kind Regards
on how may sites i can install the 59 dollars woodmart theme license with lifetime update ? and will i get a key to make it activated
Hello,
Thank you for being interested in our theme.
One regular license allows you to use our theme for a single project/website. For multiple projects, you need to purchase one regular license per domain/website.
Kind Regards
Product information not change for different specification
https://drive.google.com/file/d/1fEUn4t-oEY5urnOE9p2OsT4d-V9tVlTd/view?usp=sharingHi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Do you have online documentation on how I can update my website to the latest version of your theme? thank you so much!
Hello,
Of course, you can find this instruction here https://xtemos.com/docs-topic/update-the-theme/
Kind Regards
Como cambio el logo, por el de mi cliente
Hello,
Thank you for using our theme and contacting us.
You can change the logo using our Header Builder as described in the documentation here https://xtemos.com/docs-topic/how-to-setup-a-logo-image/
Kind Regards
Dear Woodmart,
I wanted to bring to your attention a recent change made by Elementor where the Flexbox container was set as the default option. I have been using this on my new project, and while it has been generally effective, I have encountered a specific issue. The problem is that the “Sticky column” option appears to be available in the old column container, but it is not showing up in the new Flexbox container.
I have attaching a video to this message for your reference, which should provide a visual representation of the issue. – https://drive.google.com/file/d/12RT2L-CX27jkrXArQvTONH90FrE9ogyP/view?usp=sharing
I kindly request your assistance in addressing this matter as soon as possible. Your prompt attention to this concern would be greatly appreciated.
Thank you for your time and support.
Sincerely, Hindistack
Hello,
Thank you for contacting us.
There is no such option for a container now. But we are working on this and it will be introduced in our future updates.
Kind Regards
Hi, I didn’t see the seller’s page in the product demo, where should I see this page?
Hello,
If you mean multivendors functionality, you can see how it works on our Handmade demo here https://woodmart.xtemos.com/handmade/store/sheridan/
Kind Regards
I am use pre build website “Retail” but Homepage show only one blog post. Not show actual home page. When we try to edit the home page at that time completely show.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
After the latest theme update, our footer duplicates itself after users apply a filter on product listing pages, such as filtering by price. Is this a known bug?
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
Hello!
Any plans to add cashback or points programme into the theme?
Hello,
Thank you for the question.
Currently, we don’t have such plans for our future updates.
Kind Regards
Hello, I came here to tell you that the theme is giving a bug with WooCommerce, every time you update WooCommerce, the site is broken, if you return woocommerce to version 7.8, the site works normally.
Hi,
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
hello, I didn’t have any problems installing the theme before, but now I can’t install it. It says “theme has been installed successfully” but when I activate it, a “critical error” screen appears. I applied what is shown in this link, but it did not work. https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error Could there be a problem with the new version of the theme? please help me.
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
please come in and reply very urgently
Hello,
Thank you for contacting us. How can I help you?
Kind Regards
it is possible to add products along with their categories (parent-child-grandchild), and all the products information via json?
Hello,
Thank you for using our theme and contacting us.
You can try to use WooCommerce products importer tool to achieve this https://woocommerce.com/document/product-csv-importer-exporter/
Kind Regards
Hi. What is the perfect image size for products?
Thanks
Hello,
There is no perfect image size for products. It depends on a lot of factors like your photo proportions, number of columns and your website container width.
Kind Regards
Yes. But on your demos which sizes and proportions you use?
There are a lot of different demos and image sizes. Please, send us a screenshot of the image you are interested in and we will give you its size.
Kind Regards
I’m interested in Woodmart – Furniture 2
Original image size for this demo is 700×800
hi i think there is some issue in my website… i downloaded this theme a month back.. and have been developing my website for the launch and i was just adding some variable products but when i click on variable product the general tab vanishes…. can the support team look inrto it and check what is causing the issue
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
