1386 comments found.
Hey there, sorry we are going crazy… how we can change the offcanvas content on mobile, we see logo on top, then HOME / COLLECTIONS / OUTLET…
thx
Hey there!
Not sure exactly which demo you’re referring to, but except for Athens (which has its offcanvas menu edited like this https://d.pr/v/pG1LGn ), the others just use a menu ex: https://d.pr/v/pG1LGn . Hope it helps!
Hello again… is it possible to have a collapsing filter sidebar?
thx
Hey!
Sorry, no, the only available filter sidebar and styles are these ones
Shop Sidebar . Plain simple sidebar eg: Amsterdam Demo http://demos.reytheme.com/amsterdam/shop/
Filter Panel. Filters will be shown in a side panel that opens on clicking the FILTER button on the top right side of the products eg: London Demo http://demos.reytheme.com/london/shop/
Filter Top Bar . Will show the filters (as dropdowns) before the product listing eg: Melbourne Demo http://demos.reytheme.com/melbourne/shop/
Hey there! how can we create custom brand pages with a header, some description and product archive?
thx
Hey!
Sure, please refer to this article https://support.reytheme.com/kb/how-to-create-product-brands/#how-to-customize-a-brand-pages-cover-or-built-a-custom-template-with-elementor .
Basically, first things first you will need to make the Attribute as an Archive ex: https://d.pr/i/gh9rOq . Afterwards you can set a Page Cover global section on these pages (in Customizer > Page Covers > WooCommerce ex: https://d.pr/i/kn2DQM ) and inside of them you can use Rey’s Dynamic Tags (in Heading / Text widget / Image widget etc) to pull the Brand data.
Hello Friend very nice theme..could you create more sections with nice animated icons like customer support , shipping , questions etc. And nice texts and more icon sections..it would be very useful.. thanks
Hey there!
Thanks a lot. Noted in the backlog to include in the future.
I want to buy your theme but before I use it on my real site I would like to try it on a different name subdomain or localhost, what about the activation code, can I then put it back on a normal live site?
Hey there!
Unfortunately even though you’re using the key on your localhost, the key cannot be simultaneously active in multiple locations, so you will need to deregister from localhost first, and then register onto the live location, and viceversa.
Please know that almost all functionalities are enabled regardless if registered or not. The only limited/blocked functionalities are: getting update notifications, importing templates or premade sites. These are basically related to the cloud (where that data is stored and downloaded from) so it’s mandatory to be registered to keep our cloud service expenses low.
hello,
we made a request to your support but it says that license has expired. Theme bought on july 2023… didn’t was 6 month?
Hey!
That’s odd, you should be able to submit a new ticket at https://support.reytheme.com/new/ regardless if support expired. Can you retry submitting the ticket? Thanks!
no it wants the purchase code and gives an error if i use mine.
anyway
we wanted to place brand logo image instead of text in the product page, but it loads only the cropped wp thumb size, isn’t it possible to change this in size full?
thanks
Ah got it. Please try adding the code snippet from here https://d.pr/n/Qpo4y8 into the child theme’s functions.php . Should force use the full size instead.
worked like a charm thx
Is Jetpack needed for this theme? Can Rey be used without it?
Hey there!
Yes, sure, no need for Jetpack.
Hi, I would like to ask a very basic licensing question:
I plan to use your template for one ecommerce site on which normally I will sell fashion products (by using some payment provider like Paypal, Skrill, etc). Do I need the extended license for that or the regular will be enough?
Thank you in advance.
Hey there!
The regular license is totally fine. Thanks a lot! 
Hello Rey Team,
how can i remove this sale badge on top of the product? https://prnt.sc/09s439T2rdwsThank you
Hey there!
Sure, please try adding this css snippet li.product span.onsale {display: none !important;} into Customizer > Additional CSS .
thank you it works,
why my discount display is cut out, not fully display? https://prnt.sc/3hDFx_EeXDgk
Ah, I see. The prices are very long and causes the discount to overflow.
Please try adding this CSS snippet from here https://d.pr/n/nRG0k1 .
If that doesn’t help, I advise moving the badge at the top over the thumbnail. To do this, try visiting Customizer > WooCommerce > Product catalog > Components > Prices and change the Position ex: https://d.pr/i/KokB4w .
Hi, Can you take a look at this video (password = rey) : https://vimeo.com/860237111
Is this possible? Thanks!
Stef
Hey Stef,
A while back I made a module called “Product Grid – Custom Taxonomies” ex: https://d.pr/i/e4r2Gi which should list taxonomies, however it only supports product taxonomies (here’s how to code looks like https://d.pr/i/FYaji5 ).
I could maybe provide a WP filter for that method in order to support other custom defined taxonomies, but I don’t believe it’s the best approach.
I’ve noted in the next update to include a new query type choice (ex: https://d.pr/i/LLb037 ), called ACF field, where you could pick a field. Or something like that.
For the moment, I suggest trying out this custom code snippet I made https://d.pr/n/t80bpg , in which you need to insert the element unique ID and the ACF relationship field name (there are some links in the comments of the code snippet).
I believe this should help. If not, please let me know. Thanks!
Hi, thanks a lot!
You’re most welcome Stef!
Just a couple of minutes ago I uploaded a new update which contains a new feature I developed, to support selecting an ACF field ex: https://d.pr/i/7u5iMD . Hope it helps!
This works GREAT!
Hi
Any chance on adding quick view, compare, wishlist, and login/account as slide ins like your new cart slide in?
Also, can you please add a mobile bottob bar?
Some other ideas if you can add some marketing things like, number of views, sales, add more to get free shipping etc.
Thanks!
Hey there!
1) Currently only the Account supports an ‘off-canvas’ popup . You can change it into Customizer > Header > Account ex: https://d.pr/i/GF2h6g . I’ve noted for the others but most likely it will take a while.
2) The mobile bottom bar is something I’ve been wanting for a while to develop but I wanted a more app like behaviour which is more complex and I delayed it. I’ve noted but it will likely take some time until it’s ready.
3) For free shipping notices, I developed a module called ‘Free Shipping bar’ (more info here https://support.reytheme.com/kb/shopping-cart-popup-side-panel/#show-a-free-shipping-progress-bar ).
For other things like number of views and sales, I noted in my backlog for future releases.
Onto the sales though, Woo. has a method for retrieving the total sales, so perhaps a code snippet like this might help https://d.pr/n/o4oJD9 ?
Hi Thanks for your answer. I think that your theme is amazing and everything in it is built so well, However, the part of having wishlist, Quickview, and compare in a slide out model is a huge factor for shoppers, I really hope you will consider adding it very soon.
This theme is really worth considering. Will Instagram be available for sharing on the product page?
Hey!
Thanks a lot! Not sure what you mean by sharing on Instagram? As far as I know there’s no Instagram sharing API.
Hi,
thanks for the reply. I meant this: “https://prnt.sc/ZtBT2AJjXgnt”. I went through all the demos but I don’t see Instagram anywhere. Simply, a customer who visits the page can share this product on other social networks, but not on Instagram, it seems.
Hi,
Indeed, that’s because Instagram does not have a API to share. For example you cannot create a post from external sources.
hello! after the update, the search does not find by SKU, please check what could be the problem. Thanks. https://prnt.sc/e4Oa_GNUHwDl
Hey!
Indeed, sorry about that, I just discovered why the issue happened. I just sent you a quick recording showing how to correct this after updating back to the latest update.
I also committed locally and I will probably release the new update somewhere late this week.
Thank you!
It worked, thanks a lot
Urgent: I’m on it for a client, he’s looking up his Envato token so will send you directly a email, but its nighttime here and this might me important.
New Elementor 3.15.2 will crash customizer and won’t let you save it (Rey 2.7.0). I did several tests and its only from 3.15.2. Also in my fresh staging envoirement.
Hey!
Indeed, sorry about that. It’s a know recent incompatibility with the latest Elementor version. I wrote more about this issue and a solution here https://support.reytheme.com/kb/customizer-sometimes-is-not-saving/ .
I’m also releasing a new update probably later today or tomorrow and will contain the compatibility fix.
Hi, Customizer settings not work, all menu is hide why? kook on image: https://imageupload.io/en/22miQ8ki99whykw
Hey there!
There’s a known Customizer issue but it’s related to the saving of options rather than loading. I wrote more about it here https://support.reytheme.com/kb/customizer-sometimes-is-not-saving/ .
If you want I can take a closer look and investigate what’s going on. Please submit a ticket here https://support.reytheme.com/new/ and make sure to include the site address and a temporary admin’s account credentials, and I will double check myself.
Thanks!
Hi,
Is it possible to make an off-canvas panel like your demo bar section?
(I mean the off-canvas section which opens from bottom when clicked “MORE” from the menu.)
Thanks
Hey there!
Yes, something similar is possible. In the Offcanvas global section settings try changing the position to Bottom, and to link from elsewhere, try using the unique #offcanvas-ID handle ex: https://d.pr/i/MXGpgv . Hope this helps!
Does it have bottom content section on product category pages? I need to insert content at the bottom section of the product categories
Hey!
Yes, that is possible.
Hello there,
I like your theme at first sight and I have some pre order questions if you don’t mind !
1. Can we mix and match between many demo content? for example, I want to use the header of the Athens with the mobile Menu of San Francisco and the shop page layout of Santiago…
2. I know that we can have a custom banner for the shop page but can we have a customer banner for each category alone without the need of creating a page model for each category alone?
3. Do we have access to a library of all used sections in your demos? or maybe for some of them we need to first import the page then copy the section before deleting the page again?
I appreciate the exhaustive knowledge base, I’m definitely checking it out, I just thought for a couple of question it would be easier to ask here.
Thanks
Hi there,
Sorry for the late reply, I took some time off these last couple of days.
1. and 3. Yes, Rey has its own template library (more at https://support.reytheme.com/kb/template-library-faqs/ ) but not exactly for the shop layouts because they’re mainly configured in Customizer settings.
2. Not sure exactly what you meant on this one. Do you mean something like having a single banner which uses dynamic data based on the category? If so, yes it’s possible. If you purchase Rey I will guide you to do it.
HI,
i just updated the theme and now all my images are being displayed on my shop page on my computer web browser. any way to fix this?
Hi there,
Sorry, I didn’t understood the exact problem. Please send a message through my profile page’s contact form ( https://themeforest.net/user/themefuzz#contact ) and send the page link and a bit more details on what seemed to have broken. Thanks!
hello, there is an issue in the cart panel on mobile devices, no back or close button so you get stuck unless refresh page, not good…
solved
