3672 comments found.
We purchased Jobmonster and can not get access NooTheme’s support forum as their site indicates our purchase code we got on Envato is not valid? How do we address this?
Hi.
I have checked our site and found your account with the purchase code activated. We will check and reply to you soon.
Regards.
hello ,
i installed your theme successfully , but i need support to make one modification . i need to change the text in these fields . see the picture in link bellow to understand me well .
https://prnt.sc/XtcTKRpkcKccplease give me technical support for this issue
Best regards,
Hi.
Thank you for contacting us.
To change the field label in the search form, please go to JobMonster/ Custom Fields/ Job/ and change the Field plural label of the field as you want. https://prnt.sc/6XjeE2peR5BF
For the “enter job title”, you can file that string in the language file of the JobMonster Elementor Addon.
Please recheck it.
Regards.
thank you for reply and support .
i changed the Field plural labels successfully . but i didn’t do “enter job title” label because i don’t know where can i find language file of the JobMonster Elementor Addon .
could you tell me where i can find language file of the JobMonster Elementor Addon ?
Best Regards,
Hi.
You can use the loco translate plugin/ plugins and edit the Jobmonster Elementor addon/ and find the string “Enter job title”. Follow my screenshot to know more about that. https://prnt.sc/fiE1U-9VT-OS
Thanks.
woocommerce is having problems after updating. I have HTTP error 500. Please help me.
Hi.
Thank you for contacting us.
We will check and let you know soon.
Thanks.
i did it 2 times without answer
Hi.
I have activated the WooCommerce plugin on your site. It still works fine without issue. Please recheck it and let us know.
Regards.
Hello,
You indicate that Jobmonster is fully compatible with Elementor. But I think this is still not the case. It is not possible to create a Jobs archive or Jobs page. Suppose I want to create a Jobs page, then it is not possible to add the button that opens the application pop-up. Are you still working on this? So it is also possible to create templates via Elementor.
Hi.
Thank you for contacting us.
For the jobs archive page, we don’t support editing that page with Elementor. For the custom post-type page, it can’t be edited with Elementor. If you want to create a jobs listing page, you can use the widget jobs.
Regards.
every time we are trying to add the Purchase Code to begin the ticket, it said Purchase code ‘*’ is not valid, how it is not valid when we just download it from envato?
Hi.
I have checked and found your account on our site. The product JobMonster is also registered under your account. Maybe you have fixed that issue. https://prnt.sc/bZ7s6XT6h4Dd
We will check and reply to your topic soon.
Regards.
When we are trying to visit your webaite https://nootheme.com to add a support ticket, its say ( Error establishing a database connection ) really !?
Sorry, we have checked and fixed that issue on our site. Now it works fine. Please recheck it.
Regards.
Hello Sir, I have edited several core files, can you please guide how to update theme manually. Thank you!
Hi.
Thank you for contacting us.
To manual update the theme, you can using FTP to upload the theme file.
Regards.
Just wondering if Yoast SEO is fully compatible with the theme. Setting of the Yoast SEO is shown and and works but the most important part of the plugin that lets admin user to type title, meta descripion and keywords (Wordpress general page screen option) in the widget on the individual backend page edit view doesn’t output this widget. As a result Yoast SEO is useless.. There seems to be no comflict with any other plugins that I use in the website. No error is detected in the backend page edit view either.
Hi.
Thank you for contacting us.
I have checked our theme with the Yoast SEO plugin. I still can see the option to add the meta description for the Job post. https://prnt.sc/76G1W5MwSzuc
Please let us know about your options missing
Regards.
Thank you for this. I went back to see the page screen option of the plugin and noticed it was off…!! I could activate the widget simply by turning it on. All good now but I really appreicate you looked into this.
Thanks for your feedback.
the noo job import is not working, please help
Hi.
Thank you for contacting us.
Please give us your site info. We need access your site to help you check the issue.
Regards.
are there any next updates? the theme gets bugs and old and has many problems
Hi.
Thank you for your feedback.
We still check and update the theme to compatible with the last version of WordPress and 3rd plugins. If you have any issue with our theme, please let us know. We will check and fix it.
Thanks.
we already added our question there from 2 days without any replay or support, is this call support?
Yes, we have checked and replied your topic. Please recheck it.
Thanks.
Hello sir, after registration as an employer i want to go to “post a job page”
and after registration as a candidate i want to go to “post resume page”
Please tell me which page to edit i can do it myself please guide me step by step.
Regards
Hi.
Thank you for contacting us.
Currently, we only have the option to redirect the page after login for all users. We will add more config to redirect for each user type. We will check the option for the register page.
Thanks.
Hello! How to display a job sharing preview as a feature image instead of the company logo? for better to show in google discover search result
Hi.
I have checked your website, it uses your job image when sharing the job on another social. Maybe you have fixed that issue. https://i.imgur.com/f8uU5Up.png
Please let us know again.
Regards.
When I share a job link in a WhatsApp group, only the company logo appears on both WhatsApp and Google Discover.
Hi,
Can you give us some screenshot about that? Thanks.
Please check I want to preview job feature images instead of https://ibb.co/Qf3Jq2W
Hi.
Please go to this file and change the company logo to job featured images. Maybe that can help you fix that issue.
wp-content/themes/noo-jobmonster/framework/job/job-template.php line 252:
$schema_image = ‘ ’;
Please recheck it.
Regards.
With your guidance, I’ve successfully resolved the issue. Thank you so much!
Thanks for your feedback.
hello! after updating theme this method not working .. currently I Have changed it please check https://ibb.co/BjLSZLs
This is our current source code for the Company Logo schema. Please recheck it.
https://prnt.sc/eSQc3mjFLVFL
Regards.
please tell me how to preview job_thumbnail instead of company logo via whatsapp sharing
Hi.
To get the preview job thumbnail instead of the company logo, you can use the this source code to get the featured image URL on the job post.
$featured_image = get_the_post_thumbnail_url(get_the_ID());
Please recheck it.
Regards.
I have done this code and replace the line 252 in (job-template.php (framework/job/job-template.php)) but not working
please tell
this code and replace by line 245 in (job-template.php (framework/job/job-template.php)) but not working
Please give us your code. I’ll help you check it.
Regards.
Can we create new job and when user click on Apply for This Job, it will redirect to external website? I want to manually compose the content first since unable to auto backfill from Indeed, still pending approval.
Hi.
Thank you for contacting us.
Yes, you can use external link for the Apply job button. Please go to JobMonster/ Settings/ Job Application to enable that option. https://prnt.sc/fomxErYaoTgO
Regards.
HTTP ERROR 500 because of woocommerce plugin.how to do for fix this error?
Hi.
For the technical issue, please contact us via https://nootheme.com/ and give us your site info. We need access your site to debug that issue.
Thanks.
please give me the link to send you my site access.i didn’t see on your site where to contact you.
Yes, I have replied your topic. Please recheck it.
Regards.
when we finish creating the account we do not go to the next step, the creation of the CV. I cannot access to the CV creation. i access to candidat profil without any cv. please help me.
Hi.
We only have the option to redirect to the page after login, we don’t have the option to redirect after creating an account.
To see the CV/Resume after login, please go to the manage resume menu item. https://prnt.sc/wUist9ecvb2Z
Please recheck it.
Thanks.
you didn’t understand me. I’m talking about the new registrations. Normally when you register as a candidate, there are three steps: 1.LOG IN OR CREATE AN ACCOUNT 2. YOUR CV 3.CHECK AND FINISH however with my theme I do not see the second step (2.YOUR CV). When I finish the first step (1.LOGIN OR CREATE AN ACCOUNT), I find myself at the manage resume page (https://prnt.sc/wUist9ecvb2Z).
Hi.
With the current process, it will redirect to My Profile when you register as a candidate. The user needs to complete a profile before submitting a resume. Please recheck it.
Thanks.
I’m trying to reset my password for support but it’s not working
Hi.
Thank you for contacting us.
We have resend a password reset link. Please recheck it. Or you can contact us via envato@nootheme.com email. We can give you a new password via email.
Thanks.
After registering the candidate, I am not redirected to the resume form but to the candidate profile page. I need help.Thank you.
i realy need help.who can help me?
Hi.
Thank you for contacting us.
We have the option for the redirect to page after login, please check the config at JobMonster/ Settings/ Member/ https://prnt.sc/f6wZKf6DnpF2
Please recheck it.
Thanks.
what I mean is that when we finish creating the account we do not go to the next step, the creation of the CV. I cannot access to the CV creation. i access to candidat profil without any cv.
Hi.
We only have the option to redirect to the page after login, we don’t have the option to redirect after creating an account.
To see the CV/Resume after login, please go to the manage resume menu item. https://prnt.sc/wUist9ecvb2Z
Please recheck it.
Thanks.
After registering the candidate, I am not redirected to the resume form but to the candidate profile page. I need help.Thank you.
Hi.
Thank you for contacting us.
We have the option for the redirect to page after login, please check the config at JobMonster/ Settings/ Member/ https://prnt.sc/f6wZKf6DnpF2
Please recheck it.
Thanks.
Hello, I bought this product but I require support, how can I get it since I cannot import the jobs from jooble.org and I already have the api. Thank you
Hi.
To import the job from jooble.org, please install the addon plugin: noo-jobs-import.php. The plugin included in our theme package. With that plugin, you can import the job from Jooble.org. https://prnt.sc/QIbuEWjCQ4Mp
Please recheck it.
Thanks.
how can I remove first name and last name from the registration form. Is this going to impact the resume search?
Hi.
Thank you for contacting us.
We don’t have the option to hide that field in the registration form, but you can remove the source code at this file: wp-content/themes/noo-jobmonster/layouts/forms/register-form.php line 40-52. It doesn’t effect the search function.
Please recheck it.
Thanks.
Thank you for the support and for your promptness. I solved the problem thanks to your support. I do not regret purchasing your theme. big thanks.
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