22 comments found.
Hi there, I keep receiving an error message when trying to upload it on Shopify. The error message says: zip does not contain a valid theme: missing template “layout/theme.liquid”
Hi mate,
No need to worry, extract the file you downloaded from ThemeForest.
In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website.
We have video tutorials, you can see it: https://www.youtube.com/watch?v=N5mLS5_SkIs&list=PLEl9T7p42LOCYeEH0LO8aTD1IHymRcoFxStep 1: Please unzip the file
YourTheme_v1.0.0.zip.
Step 2: Click folder
YourTheme_v1.0.0, and then click folder Theme-Packages.
Step 3: Click folder
source and select file .zip you want.
Kind regards!
Hi theme, i am using your theme,my developer by mistake delete the wishlist page from pages or it is not coming in pages. so when i click on wishlist icon , it says 404 not found . can you tell me what can i do to recover it back? please
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hi – When I import a theme, all the images are broken and do not display. Please advise. Thanks
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
Hey… I’m Atiya. I’ve purchased your theme, Fitnet – Nutrition & Wellness Shopify Theme. There are many issues with it. For example, when I log in on mobile view, it repeatedly asks me ‘I am not a robot’ and the submit button doesn’t work afterward. After logging in, the login isn’t displayed. Where can I find it? Also, there’s a problem with the wish list – after adding, it doesn’t remove. The wish list link isn’t even showing in mobile view, and there are many other problems too. Please contact me as soon as possible.
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
I have sent you mail also few times, instead of helping and sorting out issues, you say all is well. when i ask how a user will go this account you give me a url saying this url takes user to account. But it should be once logged in, the login button now should automatically take user to account. Inventory stock mesaage is fine, it should be there, when someone tries to buy more than the stock i have in backend it tells user that no more is available, but in your theme that message appears on the product card of all the product on home page, your reply is to manage the stock. All these problems can be seen in your demo itself. I am very unhappy and upset with this purchase. Being an agency and 10+ years exp of buying themes and setting stores, i know what support looks like, not asking for any customisation. Eventually i think i will have to use our developer only to fix the basic of this. Or else you do that.
See 0 response, the guy never even asked me the access of our shopify website once to check the issue, I even mentioned leave aside my site, the same issue can be seen in demo. Avoid using this theme for any development.
Hi, is there a way to make the mobile header transparent also (within the theme)?
Thanks,
Jay
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
Hi, I want to ask regarding the SVG icon on “about us” page. I try to generate the code online, however the icon I want doesn’t appear at all. Do you have any suggestion how to change the SGV icon? Thanks
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
Purchse code: bbea10ef-528b-4e1b-845f-8025fb405e69
Question : I want to add more tabs apart from (Description, additional info, reviews) like Ingredients, how to use. How can i do it?
Username: pranayverma38
website : www.e2great.com
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
We have downloaded and are using the Fitnet theme on our Shopify page but are having issues with editing certain things. Is there anyone who can help us or point us in the right place to make changes?
Here are the two biggest issues we are facing this far:
1. When adding photos to what we think is each collection page it will add the same photo for every collection we offer. How can we have different photos on each collection page? We have 4 different collections.
2.On the home page the wording is blocking our photos. We are hoping to move the wording to the sides if possible.
Thank you!
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
please reply
Hi mate,
This isn’t a purchase code.
You can find your purchase code here : https://prnt.sc/vTL1SYll_47a
Kind regards!
5034689386 ID transaction
Please reply quickly
Hi mate,
This isn’t a purchase code.
You can find your purchase code here : https://prnt.sc/vTL1SYll_47a
Kind regards!
why????
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
yes
5034689386
ID transaction
Hi mate,
This isn’t a purchase code.
You can find your purchase code here : https://prnt.sc/vTL1SYll_47a
Kind regards!
reply?????
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
please reply and support me
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hello, I have a few questions I need hlep resolving.
When I went to test my website, the checkout button will not work if I autofill information. So if i autofill creditcard info, the site wont let me click the checkout button at the bottom.
Ima so having issues with the search box that I implemented into my footer as a link.
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
Hello. I had just purchased your theme and when I went to upload it. I get ” zip does not contain a valid theme: missing template “layout/theme.liquid”
What shall I do to resolve this?
Edit* Nvm I figured it out 
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi, I was wondering what section in the Fitnet theme I should use to have an image and text that I can use to give a longer product description on the home page with a CTA Button to the product? I’m selling A fitness program with coaching packages, so I need to be able to give some more information on the homepage than just a picture, title and price.
I hope you can help. Thank you,
Kind regards, Stine de Lange Kobberstad
Hi mate,
Please send your support request via: engotheme@gmail.com
We will check it for you!
Kind regards!
The demo site seems to be down and some of the images in the description of this product don’t display. Could you please fix these so I can consider purchasing? Thanks
Hi mate,
Thank you for your interested in our theme.
We have submitted the update and it will be accepted soon. You can see the preview below: https://prnt.sc/ebNi6bbylIB5 https://prnt.sc/iPP_57MRM2VT https://prnt.sc/fSiTRTDD2HOm https://prnt.sc/YGqTzwVo4eQT https://prnt.sc/elYRZLNcAlB-Fitnet really is a very wonderful theme. Hope you will buy Fitnet theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Hello, I am unable to find liquid file for the theme. Can you please check and let me know how I’d be able to find it in the theme package ?
Hi mate,
This file which you used are wrong.
In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
I’ve followed the instructions to install de theme on my store and this message appears:
zip does not contain a valid theme: missing template “layout/theme.liquid”
How can I solve this?
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
