333 comments found.
Where do i go to change the the far left footer?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thank you for using our theme!
Hi! and congrats for the theme. This is a pre-purchase question please: What about WP 6.4.x compatibility? Thanks and BR!
Hello,
Thank you for asking this question, we have checked the theme and it is fully compatible with the latest version of WordPress 6.4.x.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Hi,
I am very interested in purchasing the theme, but I would like to see a functional demo version first. If it is possible? And if not, I would at least ask for screenshots showing how the theme works in practical use on the part of the user – a journalist of a local portal with information for the local community. I will be grateful for your understanding and allowing me to make a rational purchase decision. Thank you.
Regards, Andrzej
Hello,
You can see everything in the theme on the demo site. https://newsblocktheme.com/ You can use the theme and test it only after purchase.Thank you very much for your understanding and interest in our Theme.
Olá. Realizamos a instalação do tema, porém não conseguimos ter acesso às Demo, pois aparece a seguinte mensagem: “Ative sua licença para desbloquear demonstrações de temas.” Ao clicar no link, a página muda e aparece a mensagem: “Sem permissão para acessar esta página.”
Gostaríamos de regularizar esse problema o mais rápido possível.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
We are interested in your Newsblock theme, I wonder if it’s compatible with PHP 8.2 and if there is any changelog available to view latest updates.
Hello,
You can see the history of changes at the following link https://support.codesupply.co/documentation/newsblock/changelog/#version-1-2-5-august-16-2023and, just in the latest update support for the PHP 8.2 version was added.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
I have a presale question – I’ve read the theme is slightly inflexible, I’d like to embed some pages made with elementor within the theme (about us page, in addition to a few others). Is this easily achievable?
Hello,
Our theme is primarily optimized for compatibility with the Gutenberg editor, and I can confidently assure you that it will function seamlessly within that environment.
Alternatively, you may opt to use the Elementor plugin. However, it’s important to consider that styles within pages created using Elementor sections may exhibit slight variations across different themes. This may require minor design adjustments. Nevertheless, Elementor is a versatile tool that is well-suited for use with a wide range of themes.
Thank you for your interest in our theme and looking forward to seeing you among our customers.
Is there no way to import the homepage template as seen in the demo you have on your presentation page?
Nevermind. Found it in the documentation.
Hello,
I’m glad that you found a solution to your issue. If you have any more questions, then you can feel free open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for your purchase!
Is it possible to have video play in the “mix” template home page feature post like in the “Relevant” template? also would i be able to have multiple feature posts in a slider?
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thanks a lot for using our theme!
really like the theme designs in general but looking at the documentation, i feel that the customization options are quite limited: 1. i need a primary (main site) and secondary (blog) navigation. can your team help to add another location? many themes will have a top and main navigation which is unfortunately not available here. 2. it looks like i can set to disregard ‘update’ field, however i want to display both published and ‘updated’ field. can your team help to allow that option as well? 3. the category archives display ‘browsing category’ and the post count – i want to remove both. can your team help to do so? 4. i would like let my developer extend the powerkit plugin to support submission to my CRM instead of CRM, however the developer documentation is returning a 404 error. can you please point me to the right info?
Thanks!
Hello,
We provide support via our ticket system only.
Please open a ticket at https://support.codesupply.co/support/submit-ticket/ and our support agents will help you promptly.
Thank you for your interest in our products!
Wow – I’m asking you a presale question and you’re referring me to your ticket system that requires a license code to submit a question. Automatically disqualified…
Hello,
Sorry, we thought since you are asking so many questions, then the theme has already been purchased. Below I answer all your questions.
1. In the header, in addition to the main menu, there are three more places where widgets are used, there you can add a menu widget and use another menu and not the main one. https://prnt.sc/oNe80V5YuBtc
2. For articles, you can select in the settings to display the date of publication or the date of update, but it is not possible to display both at the same time.
3. Texts in the category page header can be easily hidden using additional styles.
4. The plugin Powerkit documentation is still at the filling stage. But since the plugin is free and available from the WordPress repository, you can download it and edit it as you need.
I hope that my answers were useful to you!
Please disconnect all websites below
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme!
if i have 100 pictures in article how ti can see it as gallery? any layouts, solutions?
Hello,
You can use the native Gutenberg Gallery block from WordPress.
We will be very glad to see you as one of our clients and we will be happy to help you and show you how best to create it.
there’s a error with “conect” of Instagram in Business Account.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme.
When are you adding GA4 counter? its been 2YRS since GA4 was announced and yet to provision was made
Hello,
It is better for you to write technical questions to technical support through the ticket system at https://codesupply.co/support, but what I can advise you now and as far as I know what you need in the settings on the site, just disconnect and reconnect and the data from Google will already come.
If you have any questions, feel free to open a ticket in our ticket system at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme!
Hi,
Your theme only supports GA3 (GA3 no longer works), Kindly update your code for GA4 https://support.google.com/analytics/answer/10089681?hl=en
GA3 no longer receives DATA update your theme for GA4.
Thanks
Hello,
For technical questions, please write questions in our ticket system https://codesupply.co/support, our technical support specialists from the department that is responsible for this functionality will answer all your questions.
Thank you for understanding.
This is not a technical questions but a reminder to update your views counter to GA4, google no longer use GA3, you don’t live under the rock so you know GA 3 no longer works.
UPDATE TO GA4
Hello,
It is very important to us that our customers are satisfied with our products. I was informed by the development department that the transition from GA3 to GA3 should be done by users, and applications such as ours receive data using the same API, at the moment the documentation does not indicate anywhere that there are changes. Be sure that if there are changes in the API, we will definitely update it with us.
At the moment, the functionality of receiving data from Google does not need to be improved, and on the part of customers who have switched from version 3 to 4, you need to simply disconnect and reconnect to your Google account on the site in the Post Views Settings.
If your data came before version 4 appeared, and when it appeared on your site, the data stopped updating, and if you definitely disconnect on your site and connect again, then there should be no problems. In any case, if you still don’t receive data after reconnecting, then in this case you should open a ticket, send access to your site and our specialists will check it.
Thank you for your understanding, we are waiting for your ticket.
GA 4 is not appearing, i have disconnected and connected GA 4 is not coming up. Di your developement department even try it or they are just talking as always?
Did you disconnect and reconnect for GA4 to appear?
Hello,
Yes, we checked the connection to our account and everything works, we tried it many times and we know for sure that it works.
Hi,
So how come the many times we have tried to disconnect and connect only bring GA 3 instead of GA 4?
Hi, there will be an update soon? there are many error showing up
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme.
Not able to edit category with elementor on https://omggamer.com
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Ah, the discount price is gone 
Too bad
Hello,
Thanks for your interest in our Theme,
We apologize for any inconvenience caused. The discount was available for an entire week, providing ample time to make a purchase. However, we encourage you to stay informed of future discounts, with the next one expected to be available around May.
The dark mode works great on all pages, even if you click further – but NOT on the homepage/startpage.
If the mode is on Dark and you click on the logo to get to the home page, the color mode is reset for a brief moment and automatically set to Dark again (if you have the browser on Dark). This results in the home page setting the colors to white for a brief moment, which is irritating to the user as the page becomes choppy. Is there any way to solve this?
It could be that this only occurs when you have the browser set to Dark. In principle, yes, you could tell the home page that if a cookie is already set for the color, this will not be done again.
As I said, it does not bother the first time the page is called. It is only if one times is already set to Dark.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Sorry, but just always adding your copy/paste “support”-message is not very helpful for customers. I just wanted to tell you about a special behavior which is apparently also true when looking at your theme DEMO pages. So it would be more useful if you could pass my comment to your developer team as this is something that should be fixed in the theme setup (and cannot easily fixed with some CSS or snippet). You don’t offer any other contact option, so I had to leave a comment to get in touch with you.
Hello,
We provide professional assistance to our clients through a ticketing system and this message chat is just to guide you there.
The dark mode works great on all pages, even if you click further – but NOT on the homepage/startpage.
If the mode is on Dark and you click on the logo to get to the home page, the color mode is reset for a brief moment and automatically set to Dark again (if you have the browser on Dark). This results in the home page setting the colors to white for a brief moment, which is irritating to the user as the page becomes choppy. Is there any way to solve this?
It could be that this only occurs when you have the browser set to Dark. In principle, yes, you could tell the home page that if a cookie is already set for the color, this will not be done again.
As I said, it does not bother the first time the page is called. It is only if one times is already set to Dark.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hi codesupply. I would like to ask if you have tested Newsblock with Crocoblock and JetPlugins and if everything works as it should? Thank you very much for your answer.
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thanks a lot for your purchase!
Hello, I would like to host the topic on another website. Please delete the purchase code from the old sites and activate it only on the new site
old site: https://rankone.live ,https://news.rankone.live
new site : https://hersnews.com
Hello,
We provide support via our ticket system only.
Please open a ticket at https://codesupply.co/support and our support agents will help you promptly.
Thank you for using our theme!
