22 comments found.
Hi,
You mentioned that your theme is Polyland Compatible, but I couldn’t find a way to use different languages with the Portfolio.
Also, a Portfolio Categories filter would be welcome on the “All portfolio” edit page.
Thanks a lot!
Hello, you should enable custom post from polylang settings. If you create ticket to support we will help you. Thanks
It works! Thanks!
You are most welcome.
The current theme version (June 3, 2025, v-2.0.6) contains an outdated version of Slider Revolution, which is vulnerable. Please update!
Sure we will update theme with plugin today. Thanks
Hi, reacthemes!
WordPress, with the Envato Market plugin installed, isn’t detecting the latest version of the theme. Do you know why this might be happening?
Did you active envato market plugin with purchase key? You can also download theme and install it with overwrite no issues. Thanks
Hi, I’ve activated the Envato Market plugin using a valid key, with the necessary rights. I’m reaching out again because I noticed that another theme received an update yesterday through the plugin—it worked perfectly for them, but unfortunately, not for your theme.
I know I can update manually, but ideally, that shouldn’t be necessary. As the theme developer, I believe it’s important that updates are delivered properly to your customers.
I’ll wait another week and let you know if the update shows up on the site. If not, I’ll consider handling it manually and get back to you.
Thanks for your time!
It should be auto work. If you create ticket to our suport with access we can look. Thanks
It is possible the theme may not detect updates due to these warnings (bug report)?
Warning: Attempt to read property “first_name” on false in [site-local-domain]/public_html/wp-content/themes/solari/inc/license.php on line 10
Warning: Attempt to read property “last_name” on false in [site-local-domain]/public_html/wp-content/themes/solari/inc/license.php on line 11
Warning: Attempt to read property “user_login” on false in [site-local-domain]/public_html/wp-content/themes/solari/inc/license.php on line 16
For this warning no issues with theme. Can you please create ticket so we can fix this issues as well. Thanks
Hi! Updates are back online. This version (2.0.8) appears again in the Update menu of WordPress. I don’t know what the problem was for 2.0.7.
Still any issues you are facing?
Hello Team, when im trying to update Elementor im getting this issue :
Undefined array key “value” in /wp-content/plugins/elementor/includes/controls/base-multiple.php on line 87
Kindly advise
Hi, Please create ticket to our support we will checked it. Thanks
Hello Team, i dont know why your themes not compatible with new version of Elemtenor
Can you please update RT Elements pluign? Please create ticket we will check it. Our theme working fine with latest Elementor pluign. Thanks
Thank you Sent
Ok we will check now. Thanks
It’s nothing show here. Your woocommerce is live? Let me know. See here: https://prnt.sc/FTIexH_s03pH
Just updated to the latest version of the theme and getting a ‘There has been a critical error on this website’ message – please can you let me know how to fix ASAP?
Can you please create ticket so we can checked it. Thanks
Will add now, thanks.
Ok I will check asap
Hi, I’ve updated to the latest version of the theme (including plugin updates) and now getting a ‘There has been a critical error on this website’ message – please help!
Can you please create ticket to our support we will check it asap. Thanks
Hello,
Can’t activate the license, please help..
Please use latest theme
Can You Please Check This Ticket “Your request (#2362)”.
Sure will check and update you soon. Thanks
Hi, I’ve updated to the latest version of the theme (including plugin updates) and now getting a ‘There has been a critical error on this website’ message – please help!
Can you please mail me support@reactheme.com with all details so I can check it? Thanks
Hi I am trying to import Demo content in my local setup but I am stopped by license code screen. My question is that if I put the license in my local. How would I activate the theme when I take live?
You can deactivate license when you transfer site to server. Thanks
Alright, Thanks for the quick response!
You are most welcome
The parent theme could not be found. You will need to install the parent theme, Solari, before you can use this child theme.
I have install the proper way, but why it says that… another notifications, parent theme not exist, even i already added parent theme..
We will check it and update theme if need. Thanks for notice. Even if you crate ticket we can check it. Thanks
Yes, sent..
Support ticket ID: #1824 I am waiting for your feedback regarding this ticket. Thanks
Sure we will update you soon. Thanks
Good Job!.. Quick Support.. Thanks
You are welcome
Can i install the theme on my demo domain and later to the live domain?
Yes you can. Just when you install live domain make sure demo installation licenses key deactivate first.
Pre-purchase question: Are the Revsliders templates included in theme after import?
Included all slider that we made and you can make your own slider. But if you want to use premade templates you should use your own Revslider license. Since bundle plugin license we don’t provide. Thanks
Downloaded this theme, but having a lot of issues importing content with lots of errors and the documentation is a little different to what you get.
Create ticket to our support so we can check your isseus. Thanks
Hi there. It’s ok i reinstalled it again and it works now. I can’t choose what specific demo to import, it imports all of them but got it working now.
Ok, It’s my pleasure. Thanks
How to replace default headers and footers？
We are using Elementor header footer so you can make easily new header foooter undre RTS Header Footer Builder Thanks
Hi, getting a 500 error when trying to edit pages with Elementor – have sent a support ticket.
Ok we will check and get back to you. Thanks
Hi bro is this theme Support RTL ?? If not when can you add support RTL in this Theme ?? i need it with RTL direction
We will make RTL support next week and update it. Thanks
good ..so i will buy it … Thank you bro
Thanks, I will update you when ready. Thanks again
ok thanks i still waiting for your response
We are working on it. Thanks for your patience
Thanks for your patience. We have update theme with RTL version. If you want you can purchase now. Thanks again.
Thanks for you bro , i will purchase it thanks for your great work and support ., i wish you the best.
Thanks again.
is it WPML compatible?
Yes it will be work. Thanks
Hi, what you mean? Any issues you facing?
Hi, I bought this theme today and I tried to activate it but I’m getting a timeout. With an enigmatic message “something went wrong”. I’m on tight timeline, if I can’t configure your theme relatively soon I will have to look for another provider. Please lend me a hand asap, I really like your theme.
Can you please create ticket here? https://reachteme.com/support
Yep I already have done that. A couple hours before my comment here. But didn’t get any replies there, while I saw support is more active here.
Turns out https is needed to activate.
Support ticket we replied one by one. Thanks
I undestand sure. I’ve left my reply as well. I’m trying to set it up on OVH with barely any plug ins or unusual changes, it should pretty much work out of the box but it doesn’t. I left you updated credentials in the ticket. Btw thanks for your quick responses, I will definitely leave a flying 5-star rating as soon as I am able to become actual user.
Hi, I encountered a problem while importing demo data, prompting ‘Import failed,Error: error (0)’
Hi, Please check this https://reactheme.com/docs/solari-solar-energy-ecology/theme-requirements/
After this settings try again. If you still problem then create a ticket here https://reactheme.com/support
