670 comments found.
Presale question: this theme support multisite? Thx
Hi,
Thank you for your interest in our theme.
The Urna theme has multisite support. Our demo is also using multisite
Hi
Thanks for your theme that’s really stunning and full of features.
Perhaps would you know if there is a setting to tick or untick ? The cart page stays blank using a mobile phone.
I’ve installed the demo Techology V2, and when using buying something with a iphone, when throwing into the cart throws to a blank page.
When clicking to a cart icon on the top right, it throws to a blank page likewise.
But when using a hamburger menu, the link to cart is working perfectly opening.
Perhaps would you know what’s the issue ?
Thanks
Hello,
Thank you for your interest in our theme.
I just checked and it works fine => https://www.youtube.com/shorts/sPFmR1Z7Y1s
Hello can I install it just like how I install other script?
Hi,
You can install demo with one click https://docs.urnawp.com/#demo-content-2Hello
May I ask what version is more reliable for stability, and fast loading pages ?
Elementor or WP Bakery version ?
Thanks Max
Hello,
Thank you for your interest in our theme. In my opinion, Elementor seems better.
Thank you, so I don’t install wp bakery at all.
By the way your theme looks very professionnaly made, compared to other themes that’s on themeforest, I must say thank you for the good work.
Hi, Thank you for your praise. We are still working hard to get better.
Hi I have downloaded Urna theme from Codecanyon and install successfully with the Demo of Dokan / Marketplace. I want to edit in Elementor but Page in Elementor is not functioning properly. only wpbakery is opening properly. BUt your Demo in your website showing in Elementor https://elementor-marketplaces.urnawp.com/demo3-wcfm/
Kindly Advise how can I use marketplace demo pages in Elementor ?
Hello,
1. You should reset data: https://thembay-docs.gitbook.io/lasa/import-sample-data/reset-data
2. Then reinstall. Before importing sample data, Deactivate the WPBakery plugin => https://docs.urnawp.com/#demo-again-2
prebuy question : i would like to ask is it supporting WC Vendors Pro or only for Dokan Pro as Multi Vendors ?
Hello,
Thank you for your interest in our theme.
Theme supports WC Vendors Pro.
How to remove or edit this tab ? -> Size Guide Delivery Return Ask a Question
Hello, Please I’ve been facing this same issues for weeks now since I bought this plugin. Bought it mainly for Mobile though and very page on Desktop displays fine but on the mobile, almost all of the products in the shop page individually shows this after the Product Image:
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
It’s so so annoying. Please do something.
I can’t edit the footer area. the footer area is called “jewelery” but the pages don’t have it. i was able to change certain parts of the footer area. i couldn’t edit the lower parts, for example the headings, logo and address sections. how can i do it?
hi, i can’t import the demo. i did the theme installation. i installed it with the urna.zip file. but my page appears without demo.
problem solved. didn’t notice the demo option.
does the elementor version support full with on containers? or just boxed?
Hello sirmcheng,
Sorry, the theme does not support the elementor containers yet.
Hi, my client has an outdated copy of the Urna theme and unfortunately I don’t see an update option for the theme in the WP admin Appearance menu. The original website developer is no longer employed so I am unable to get the original theme license or purchase information. Is there a way for me to update the theme without purchasing again? Thanks.
silly question, but how do i install this: https://elementor.urnawp.com/home-landing/
Hi, Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
Hi, is there any update soon? Wpbakery saying there is a security patch
Hi,
WPBakery Page Builder plugin has a new version. Please delete the plugin and reinstall it.
Hi.the last time there was an update was 9th April. I’ve already installed that WPBAKERY that was in those files?
Latest version 7.7 is ready. You just need to delete the plugin and reinstall it
Saw it now, thank you ♥️♥️ Eid Mubarak
Hi, updated both the theme and the plugins, however, now when you edit a page, you cannot save it for some reason with WPbakery. i see there is a newer 7.7.1 that might be the fix and why it was released so quickly. please advise. I tried it with current pages as well as with a new page, the issue persists.
how to recreate:
add new page >> backend editor >> default layout >> add text block or add element >> open element settings >> make changes >> click save
when you click “save” it doesnt work and no changes take effect
Hi,
I have uploaded version 7.7.1, you can update.
thank you. that didnt fix the issue. i duplicated the text block element and then the saving button works, but doesnt work if you dont duplicate the element
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
2024-06-19 – version 7.7.2 - Fix: Element save works properly on all environments
its a WPBakery bug
the newest version 7.7.2 apparently fixed that issue
and your new update puts a border on the Order Summary on the woocommerce checkout page hey (blocks)
Hi,
I need you to provide more images of your problem.
Hi, im not quite sure how to do the images for you, but this is what i did:
to hide the border that now shows on the checkout page, i used
.is-large .wp-block-woocommerce-checkout-order-summary-block { border: none !important; }
for the WPBakery issue of not being able to save an element, i duplicate that element and delete the old one and then only it saves. another way to go around the error is if you open up the settings of the element and then immediately save it, then reopen it to make your changes, then it saves.
if you go to your wordpress dashboard, plugins and scroll down to WPBakery, you will see a new update of 7.7.2 and in the description of that update, you will see that they have apparently fixed the issue of the Elements not being saved:
WpBakery Changelog:
2024-06-19 – version 7.7.2 - Fix: Element save works properly on all environments 2024-06-12 – version 7.7.1 - Fix: Column alignment works properly
the issue that up to 7.7.1 is that when you are editing your pages and for example you have a text block and you want to edit it, you cannot click “save” on the text block settings page, unless you do it one of the 2 ways i mentioned above.
hi, with new update, the site is saying Your theme (Urna Child) contains outdated copies of some WooCommerce template files.
urna/woocommerce/myaccount/form-login.php version 7.0.1 is out of date. The core version is 9.2.0,
would you also mind updating the WPBakery please?
Hi,
Are you sure you have updated to the latest version?
Please send the ticker here: https://tickets.thembay.com/
Our Support Team will help you.
hi. seasons greetings. redux 4.5.4 gives critical error on site, rolled back to 4.5.3 and it worked
also, update from woocommerce gives this: urna/woocommerce/cart/mini-cart.php version 9.3.0 is out of date. The core version is 9.4.0
please also check if updated plugins are available please. thanking you in advance
Hi, can the regular license allow vendor to register, create listings of their products, and can customers buy and pay for goods and have their goods track with just the regular license?
Hello,
Sorry, the regular license on ThemeForest is not related to the functionality of the theme.
The features you want depend on the Multivendor plugins you use such as Dokan, MultiVendorX, WCFM,...
Hello, I’m interested in your theme for my multi-vendor cattle booking system project. Can you please provide details on the available plugins that come with the theme, or any recommended plugins for the following features:
I want cattle booking system: Vendors registration and admin varication (Email) , vendors add cattle details ( Photos, details, units, etc). Buyer need register and verification. register buyer can see all cattle details But not showed contact details. showed booking button. when buyer click booking button then get notification and details admin.
Multi-Vendor Functionality: Which plugins are included or recommended for enabling multiple vendors to register, upload cattle listings, and manage their products on the website?
Cattle Booking System: Are there any plugins included or suggested for setting up a cattle booking system, allowing buyers to browse cattle listings, make bookings, and send notifications to the admin?
Category Customization: Are there any plugins provided for creating and managing different cattle categories such as cows, hens, goats, and more?
Additional Features: Please let me know if there are any other plugins included or recommended to enhance the theme’s functionality.
I’m looking for a comprehensive solution to meet my project’s needs. Thank you for providing this information
Hello,
Thank you for your interest in our theme.
For your request, you will need to install additional plugins and fix and add some new functions. But currently we do not accept such customized services. So sorry I can’t help.
You should hire experts or freelancers
I quickly installed this theme (including content) to a random domain of mine and I get an error. Link 8ica.ro What should I do?
Done, Ticket number: 16196
Hi,
Please provide more information via ticket so I can assist you.
When i search for a product it says “No products were found matching your selection.” in the search result page. but in ajax it showing products. i think this problem is with the theme. pls help [https://thetoddlerhouse.in/]
Hi,
I tested my demo with no problem as you reported. May be due to configuration problem.
Please submit support information here: https://tickets.thembay.com/Hi what are you using for the multi vendor plugin? https://elementor-marketplaces.urnawp.com/demo3-wcfm/ DOKAN or other? Also which plugins do i need for the exact same store.
Hi,
Demo we are using the following plugin: https://wordpress.org/plugins/wc-multivendor-marketplace/You can use the Dokan plugin instead.
Do you have a dokan example? Also the one on your site is the pro version or free?
Hi,
Here is an example:https://elementor-marketplaces.urnawp.com/demo1-dokan/
Of course, we only offer the free version plugin. You need to buy the premium version separately.
This was an amazing theme but since last few updates, it had a very bad impact on my speed test score…...
Hi. I purchased urna theme for ecommerce website (wordpress). I am facing some issues. 1. How to edit mobile header layout. 2. How to replace search icon by seatch textbox in mobile header. This is my website: https://houseofchessstore.com/ Kindly help
