79 comments found.
Hi, Great to see a new version! However, I can’t find the changelog for this release. Could you please update it so we know what’s new? Thank you.
Hi,
Thank you for your message. The latest update mainly includes improvements to our internal processes, along with minor fixes and small adjustments. There are no major functional or visual changes in this release.
We appreciate your understanding, and please feel free to let us know if you have any questions.
Hello, After updating WordPress, I am seeing the following notice on my website, which is related to your theme FoodMood>
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the “foodmood” domain was called too early. This is usually indicative of a plugin or theme calling translation code too early. Translations should be loaded on the ‘init’ action hook or later.
This indicates that the theme’s text domain is being loaded before the ‘init’ hook. Could you please fix this in the next update? Thank you.
Hello!
Thanks for reporting this. Our team is already working on an update that will address this issue. Please keep an eye on the next theme release – it will be available soon.
Hi, I purchase this theme long time ago, and I used only for testing but never use it on my website, I have another running. Now I want to use it for my other website but it is not letting me register, maybe still associated to the other Website, I know my support is expired, but I really never use it, can you help me to reset the purchase code to be able to use it. Thank
Hello! Try to activate it now.
Thank you for a great template.
Thanks 
When WordPress updates (every month or so), this theme is completely ruined. All info and pages disappears and reverts back to the themes originals pages. Support doesn’t respond or assist making this theme completely useless
Happy to update this comment when support replies and actually starts helping. Just to reiterate to support – your theme DOES NOT work when Wordpress updates. This is NOT anything that requires you to renew support. It deems your theme useless after a couple of months. Waste of money
Ensure to update the theme and bundled plugins. Follow the next link, there are three ways to update the theme: https://webgeniuslab.ticksy.com/article/19061/
If you have more questions you can submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Hello, there is an issue with the filtering element of the woocommerce products and the show on top of each other, why is that?
Hello! Would you please submit a ticket via our support forum and provide more details: https://webgeniuslab.ticksy.com/
hi can i use different food order plugin?
Hello! You can use our theme as a presentation and integrate some third-party plugins for ordering.
Hello, I must say from the beginning that my support right ended today, but it is not full support anyway. there are some problems on my website and we have not been able to update for a long time. For this reason, I thought that the theme would remain inactive in the original domain for a week until I opened a subdomain called gitospizza.knock.com.tr and set up the site there better and faster without any problems, but I cannot add it to either of them now. If I reset the code and open a domain under the original domain and install it there, can I continue the same theme from there? When I’m done, I pull the site directly to the main domain.
Sorry, this is the right one :https://www.giderospizza.knock.com.tr/
Hello! You can try to activate it now.
Thanks. Now, I will re-establish the site, deactivate it when it is finished, and activate it again when I move it to the real domain. I hope there will be no problem 
HELLO IS THE THEME SUPPORT RTL ?
Hello! Yes, this theme supports RTL.
Hi! We asked about the license problem (by email) but already 2 weeks we have no answer. We tested it on localhost and now we cannot activate the theme on live site.
Could you help us with that?
Hello! Done, you can activate it again. Please use our support forum for the next time.
Interested in the theme but I want to know if
1. Like delivery address and payment for delivery depending on distance and how quickly the order is received.
2. Customers should be able to track the status of their orders
If there are functionalities for the above
I use ‘Foodmood’ theme for my website. The support deadline has already expired and I’m getting these warnings on my dashboard constantly:
“Warning: Illegal string offset ‘purchase’ in /public_html/wp-content/themes/foodmood/core/class/dynamic-styles.php on line 117
Warning: Illegal string offset ‘email’ in /public_html/wp-content/themes/foodmood/core/class/dynamic-styles.php on line 118”
Now, in order to fix the code, which seems to be a theme issue, I need to seek new support. This isn’t quite fair.
Hello! In your case, you are able to submit a ticket to the presale question category.
The issue has been resolved quickly. Thanks to the theme support for the prompt response and solution.
Before buying, my clients want a specific layout for the menu header. They want the logo to “stick out” of the header, so half of their logo is sitting out of the bottom of the header. Is that possible with the theme? Also, is it possible to customise the product page and add extra information such as “Ingredient” and “Instructions”?
Hello! Unfortunately, the theme doesn’t have the listed features out of the box. You can try to integrate it with some plugins.
do you have link to demo data manual importation
Hello! We have detailed instructions to do it. If you have some issues with it make sure to submit a ticket to our support forum: http://webgeniuslab.ticksy.com/
Question before buying Does it also work with Woocommerce Addons? Is the theme also WCFM capable?
Hello! Unfortunately, we didn’t test it with the different WooCommerce add-ons.
Lets say if I want to put extra cheese or aniother batty on a burger for $1.50, how can I do that? I tried variations but it does not work
Hello! Please submit a ticket to our support forum: http://webgeniuslab.ticksy.com/
We provide support services only there.
hi i need help to deactivate a license. please help.
Done! Please submit a ticket to our support forum for the next time.
thanks!
Hi, i’m having a fatal error with elementor, i used rollback to go to the previus elementor version, but the theme is not working now https://www.lavendettapizza.com/home-1-2/
Hi! You just need to update the theme and bundled plugins.
tried doing that but it still doesn’t work, is there anything else I can do to fix the problem?
As well as I can see your theme works well. If you have more questions, you need to submit a ticket to our support forum and provide more details.
Salutations I have activated the theme, for a test, on a domain but I cannot find out which one, how can I deactivate it?
Hello! I deactivated it for you. You can try to use it again.
Compatible multisite?
Yes, it is. Our specialist will help you to launch it on multisite.
