12915 comments found.
Hello! Please tell me, after the end of the support period, will I receive updates?
Hello,
Thank you for the question. Yes, you will have lifetime access to all future updates.
Kind Regards
Hi there,
I have the following PHP error:
Warning: Undefined array key “width” in wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php: line 69
And if you search Google for this error, you will find several sites that use woodmart as a theme displaying it.
And someone have posted about this error on Xtemos forum as well
https://xtemos.com/forums/topic/error-with-otf-regenerate-thumbnails/Thanks!
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on this page https://themeforest.net/user/xtemos
Thank you in advance
Is there any way to exclude specific products from the Free Shipping Bar calculations? I want free shipping over X amount excluding a few products. Thanks
Hello,
Regrettably, the option you are looking for is not available in our theme or WooCommerce’s default settings. Enabling it may necessitate additional customization of the code or the installation of an extra plugin, but we do not have instructions for either of these options. Please note that this issue falls outside of the scope of our theme’s support.
Best regards
In the future i wish for a “setting” where you are able to Round Up / Round Down the prices in the “Frequently Bought Together” module. I am using prices with 2 decimals as i it are required from my payment provider. But my prices are always with zero zero decimals, a solution for me for not showing decimals in frontend is to Trim zeros in price decimals. Since the Frequently Bought Together module work with percentage discounts this wiil be a issue for me..
Hello,
Thank you for your feedback. We will consider this as a feature request.
Kind Regards
Greetings, my dear friends. I trust that this message finds you in good health and spirits.
I’d like to know if you could check out this search filter with a dropdown design: https://woodmart.xtemos.com/shop/demo/travel.
Would it be possible to use this/similar filter without a dropdown for price and, for example, meter (to select room space, for example, from 50 m2 to 85 m2) size filter? It is simply a matter of sliding, without any dropdown design.
I greatly appreciate it.
Hello,
Thank you for the question.
This filter area supports dropdown widgets style only. There are no other options there, unfortunately.
Kind Regards
Hello Woodmart,
I am currently using the “WooCommerce Booking” Plugin by WooCommerce. However, when I enable the plugin, the wishlist (Add or Remove product) function does not seem to be working.
Could you please assist me with this issue? You can refer to the attached video for more information. – https://drive.google.com/file/d/1vGmkNAfefxbHAJ4M6ezOmudUebCInioQ/view?usp=sharing
plugin link – https://woocommerce.com/products/woocommerce-bookings/
Unfortunately, my support license has expired, and I am unable to raise a ticket. If you can provide assistance here, it would be greatly appreciated.
Best Regards
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Hello xtemos, I have sent the message with the access link. Please check your inbox.
Please check your inbox. I still haven’t received any response.
Any update xtemos?
Hello,
Try to add the following PHP code snippet to the child theme functions.php file to fix this
add_action( 'admin_init', function () {
$woodmart_actions = array( 'woodmart_add_to_wishlist', 'woodmart_remove_from_wishlist' );
if ( class_exists( 'WC_Bookings_Single_Export' ) && isset( $_GET['action'] ) && in_array( $_GET['action'], $woodmart_actions, true ) ) {
remove_all_actions( 'admin_init' );
}
}, 19 );
Kind Regards
Thank you, xtemos!
You are welcome. Feel free to contact us if you have any further questions.
Hello,
I am using WoodMart theme. I have there online shop and products with Buy now, add to cart buttons. After clicking on this buttons, my clients can not wait up to redirect on cart page or checkout, they are clicking 3-4 times and when it is redirecting on cart or checkout page there is 3-4 products added automatically (cos they are clicking). Can I do limitation on this buttons that they can send only one time request? if client will click second and third time it should not send again and again request and should not add two or three products on checkout page.
Kind Regards
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Thanks for reply, unfortunately my support license expired and I can not write there any topics… If u can answer here, it will be better.
Best Regards
Hello,
Unfortunately, there is no such option in our theme. It may be possible with additional code customization only.
Kind Regards
Is there a function or a way – to disable following:
fonts.googleapis.com
Still a problem in europe. So yeah you can disable it with a 3rd party plugin. Checkbox function in the theme?
Hello,
If you want, you can disable all Google fonts from the theme via Theme Settings -> Performance. But note that Google fonts may still be loaded by installed plugins. You can disable all plugins one-by-one to find which of the plugins loads them on your website.
Kind Regards
How do we change woocommerce-placeholder-430×430.png thru the theme options or so for default woocommerce place holder image. We do know about the file manager but is there any way to change or edit by the theme options by the front end not by the file manager or php ?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
hello If I buy the theme, does it provide me with the design service just like the electronic demo?
Hello,
Thank you for being interested in our theme and contacting us.
Yes, you will be able to import the dummy content including the electronics version, and get the same website as you can see on the demo.
Kind Regards
How can I disable no category in the menu? (I forgot sorry)
Hello,
Please, send us a screenshot of the category you want to disable so we can better understand your request.
Kind Regards
You can find this element in your current header in the WordPress dashboard -> WoodMart -> Header builder.
Kind Regards
Hi,
I would like to ask you if it is possible to use / mix sections of different demos.
For example I have imported the decor demo (https://woodmart.xtemos.com/demo-decor/demo/decor/) but I would like to use a section from the furniture2 (https://woodmart.xtemos.com/furniture2/), the “Product collections” where you have clickable point on mouse over. Or a hero slider from another demo.
If I import the furniture 2, I will loose decor demo.
I am using WP Bakery. Is it possible?
Thank you.
Hello,
Thank you for contacting us.
Yes, you can use our templates library and combine sections from different demos https://woodmart.xtemos.com/wpbakery-elements-library/ https://xtemos.com/docs-topic/templates-library/Kind Regards
Ive got issues with mini cart pop up and cart sidebar. CSS seems misplaced and its a bug that was patched before but ive updated everything with no result. Please help!
Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Thank you in advance
answer and solve the problem, how long will it take to wait?
Hello,
We are sorry for the delay. Our specialists are working on the problem and will back to you ASAP. We would kindly ask you to change the rating and don’t abuse the rating system. Thank you for understanding.
Kind Regards
Hello, I have enabled dynamic discounts but I want the discount to apply to the total of products in the cart from the same category. Example: 10% discount for shirt category. Add two different shirts from shirt category and get 10% discount in the cart.
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
With my current theme (Ahura), we face numerous difficulties in setting up various pages such as categories and product checkouts. If Woodmart can be adjusted on my website without any issues, I will purchase it. My website: https://insta-deal.com/
Hello,
Thank you for contacting us. You can purchase our theme and see if it works for you. If you face any issues, feel free to contact us and we will do our best to help you.
Kind Regards
Hi!, A few errors showing on the widgets dashboard page, how it will be solve, Please help me. -Thanks
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, My client purchased the theme for his project. i used discount table in single product page (only for mobile) when adding add to cart, its not working when i going to add to cart in single product page. Loading icons running but not moving forward the process… desktop is ok.
https://www.awesomescreenshot.com/image/43617745?key=19e04ec2829ef59fd9f5ef01f807302a https://www.awesomescreenshot.com/image/43617878?key=f836d0239f9cf30eb6b79820a9b2c4d3how can i solve this.
Thanks
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
Hello, My Support time is ended. so i can not do it.
this is a bug of your theme. pls fix it in mobile user can not order…
Please, check if it works on our demo to see if it is our theme’s bug or some issue with your website only.
Hi there, Great theme thank you ! Just one thing, previously when hovering on the question mark in theme settings, a popup appeared with an example explaining the particular setting – however it has stopped working and just loads a ‘white block’ when hovering?
Please kindly confirm what the problem could be?
thank you
Hello,
Thank you for contacting us.
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme: WoodMart core WooCommerce Elementor/WPBakery page builder
Use the contact form on our profile page here https://themeforest.net/user/xtemos
Thank you in advance
Hello,
on the home page where there is the ajax product tab, where do I go to change the titles “NEW, FEATURED and TOP SELLERS”? I already searched everything and couldn’t find it, and a second item, where to modify the results of these tabs?
Hello,
Thank you for reaching out to us with your question. We appreciate that you use our theme and are happy to help you in any way we can.
To ensure that we are able to provide you with the best support possible, we encourage you to create a new topic on our support forum with your question or issue. Our support team actively monitors the forum and will be able to provide you with a prompt and thorough response.
To create a new topic on our support forum, please follow these steps:
1. Visit https://xtemos.com/forums/forum/woodmart-premium-template/ and sign in with your account.
2. Click on the “Create New Topic” button and provide a descriptive title and detailed description of your question or issue.
3. Click “Submit” to post your question.
Once you have posted your question on the support forum, our team will review it and provide a response as soon as possible.
Thank you for your cooperation, and we look forward to hearing from you on the support forum.
Best regards
