42 comments found.
Are you planning another update for fixes?
Yes, we regularly check for updates and patches based on customer feedback.
hi, i bought the theme, do i also need to buy the Elementor Pro license?
Please contact us via https://themelexus.ticksy.com/ for guidance on your issue.
please fix the demo liveview. I can’t access it.
I just reinstalled the demo. Please check again.
thank you for your support!
is possible to use this theme design with woocommerce multivendor plugin and woocommerce booking to have a multi-vendor platform for boat owners to list their own boats?
No, we are currently using the BA Booking plugin and this plugin is currently not compatible with Woocommerce.
presale question. Looking to have multi-dealer be able to list their own boats and be able to receive bookings or inquiries. Please advise.
Currently the BA Booking plugin we use does not provide this functionality.
The billing form is only available in one language. How can i bill to other languages?
You can convert the language to your language, then translate the text to be displayed with the Loco translate plugin
I have a problem with menu on mobile version. I write to support but don’t have any reply. Please help
We have just experienced a very big storm, affecting our internet connection, so customer support is affected. We will try to support you as soon as possible. We are very sorry for this inconvenience.
is there a stripe payment integration ?
You can use this plugin: https://ba-booking.com/shop/downloads/ba-book-everything-payment-pack/
can this be customized and changed to a specific business model
Can you be more specific about your customization wishes?
is there and user side login and yacht owner side ?
can the menus be changed from yacht rental prices to per person pricing ?
1. Yes, this function will have to be further customized because it is not available.
2. Yes, you can reset this function in BA Settings
can stripe and other payment gateways be implemented
also can there be a user registration login and a yacht owner listing login ?
1. You can refer here: https://ba-booking.com/shop/
2. There is registration and login function for users, however the function for owners is not available
Can you please let me know what are the payment gateway methods supported in this theme? Also I want to have an immediate payment option. Is it possible?
Please see the list of supported payment gateways here: https://ba-booking.com/shop/
Hello, I want to have a pre sales query. Is there the functionality for user to register on the website & add listings?
I tested the functionality on the theme demo & tried to register but didn’t got any email.
Yes, the theme has account registration and wishlist functions for users
Thank you for the information.
How can I check with the demo? As I tried registering to look into the demo but didn’t got any email on admin@ssquares.co.in
Currently we do not provide demo accounts for customers. Very sorry for this inconvenience
Hello, I want to buy this theme, I have sent a message to support and they do not answer me… I am also reading that the support is average, can someone tell me if the support is good? to buy it…
We provide customer support on the ticket system https://themelexus.ticksy.com/, if you just email us, the response process may be slower.
It will not upload to wordpress, says it’s missing the stylesheet.
Please refund. I don’t have time to wait for the fix, I need to get this launched today.
You must unzip the downloaded package, then upload only the theme.zip file to install.
Ignore this, was a local issue
Ok, let me know if you need to help.
I have made you a ticket https://themelexus.ticksy.com/ticket/3526232/
I will check and reply to your ticket soon
Hello,
Already entered the prices in the yacht product price calendar, I do not get the date selection option on the right side and the ba_booking calendar does not show in the product detail.what is the reason of this? Can you help me? I also opened a ticket.
I will check your ticket and reply to you soon
your answer was short lived! When will you support? I have already written my problem here, why do you want to look at a separate ticket?
I’m very sorry, please check the ticket and respond. The error problem on your site is related to the settings that you are missing, so you need website admin information to check, but currently I cannot log in to your website.
Hello, does the Booking support hours?
Yes, in the latest theme version we have updated this function
I have a big issue on anything related to BA Booking , The Website is loading normal and everything works , but when we open the yacht list or search or anything related to BA booking it takes alot of time in loading , It Was working normal before , but after i asked your support to solve a time booking issue, support asked me to access the dashboard and i gave them access , once i uploaded some list ,, issue starts
Please contact us via ticket again, we will check your issue again
Hello, Great Job with this template, Pre purchase questions :
Can i have user post yacht for rent and manage their inventory. Do you accept custom request ?
Please let me know Thank you !
Yes, it is completely customizable to your requirements, however you will have to pay an additional customization fee
Hello, ok can you please tell me how to reach you, i am interested
Please contact via email themelexus@gmail.com
Hello, on the Yacht Detail page in the Item Content section there is a Read more button. I would need this dropdown menu to be expanded by default. How can I do this?
Thank you.
I don’t understand what you mean, please explain this more clearly
Hello,
there is a View More button in the Description section in the Yacht detail page, I need the Description section to be open when the page loads.
https://drive.google.com/file/d/1kZylca_N27TaXLdvjOJZLABlvBNN7zS3/view?usp=share_linkPlease contact via https://themelexus.ticksy.com/, we will check and try to help you.
