27 comments found.
Unable to import demo data.
Please mail to pulaknc@gmail.com
demo install not working
Please mail to pulaknc@gmail.com
how we can open ticket ? for support
Please send a mail pulaknc@gmail.com with your purchase code. Thanks
we dont have purchases code we have downloaded from evento elemnts
?
Hello, Personalized support does not included with elements download.
Thank you
then if we want any support then where we will connect
Our customers can contact by our email: pulaknc@gmail.com
how we can chnage coolor ? banner and all there is no option
we have sent mail also please check
we havent received any reply from last 24 hr ?
Hello, You haven’t purchased this item yet. why do we help you?
we have purchsed
we are working on it we have share mails also
?
Hello, We need to verify your purchase code.
Thank you
we have purchased from evento element we dont have pursed code you told me to please share mail us and have did that but we havent received any mail last 3 4 days
above reply you have sent me alredy we have know this please above chat please
any update ?
Hello, Envato Elements and Themeforest are different. Envato Elements has unlimited download facilities spending a few dollars and that’s why personalized support is not included with the elements download. If you need any support from the author then you must purchase it from themeforest.
Have a good day.
Hello,
Thank you for being so helpful. I need a quick fix if you can help me please.
I just need a little help with the breadcrumbs. How do I make it where it’s small?
Here is mine: https://www.digitalnomadicsolutions.com/privacy-policy-2/
But I want to make it like this: https://garudatech.ca/enterprise-automation/
Hello, We have sent instructions to your email: followpress@gmail.com.
Note: One single license is only for single domain. You can’t use same theme inside multi domain if you purchase single license.
Thanks
Hi. Oh no, sorry for the miss confusion. The other domain is not ours. We actually found it here if you check someone asked a question about their website, and that’s where we got the example from their website. It’s not ours at all. The first one is the one that belongs to us. And thanks for the prompt reply. I really appreciate it. Now let me try what you suggested.
I have to say, if there were more than 5 STARS, I would definitely give it to ValidThemes SUPPORT Team. They have continuously assisted me even though I purchased their theme a while back. I couldn’t be more happier with their level of service and I hope anyone that hasn’t purchased their theme, know that these guys are very good, professional, and very efficient.
Thanks again.
I have downloaded your theme for Envato Elements. There are too many bugs in that version. I have sent you an email, please reply.
Hi, how to fully edit the Post page? In Elementor I can only edit the content. I need also to change the other section of Post page such are: height of the Top image, Archives, Tags, categories – to change colors, positions. Thanks
I will give you some screenshot to your mail tomorrow because today my duty have been completed. Thanks.
Hi, please provide as you wrote. Thanks
I have already mailed you with this screenshot.
How to remove a href and its icon from Crysa element “Process”? Each process list item has URL. In source code I see this: I need to fully remove this line .... How to do it? Thanks
Please give me a screenshot of this section & mail to us pulaknc@gmail.com this mail.
Email is sent. Thank you!
I am unable to import the theme with technology template, no option available importing technology template, can you please help me out the import the same
Please mail pulaknc@gmail.com with the purchased code.
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
I have purchased this through envato elements
Hello, the theme is awesome. I would like to change the structure of the services/projects section. That is, that they are all the same and that you can immediately see the image in transparency as per: FORMAZIONE E RICERCA SCIENTIFICA. Can you help me please? The site is this: https://www.fondazioneirispacis.it/.
Thank you and greetings.
Michael
Please check your mail
The template is very nice. I had a problem with the import of the demo content but the support solved it in less than 24 hours. Excellent support.
We would like to thank you for the great UI & UX, it’s stylish and modern with very good features to display the services. You have excellent support and web developers especially Pulak Nondi. Thanks again for your cooperation.
Trying to install plugin “Crysa Core” and getting “download failed”. I’ve tried only uploading the install package zip as referenced above. Any suggestions?
Hello, Please send a mail to email: pulaknc@gmail.com
Thanks
how can I remove the arrows from the slider? I want just one slide, I remove the second one but the arrows is yet there
Hello, Please send a mail to email: pulaknc@gmail.com
Thanks
Please let me know ASAP
Hi there, Hiow can i increase the font size or change font style ?
Please mail pulaknc@gmail.com.
Hi. I am very happy with your theme thank you so much. As well as your support. I have one question, I am having issues with the logo on mobile. It gets cut off. How do I increase the width so that the logo doesn’t get cut off? The theme works well for logos that are circular or square, but if it’s rectangular and it’s pretty long, it gets cut off. please advise on how to increase the width so that the logo doesn’t get cut off (by the way it gets cut off on the sides not top & bottom). thanks
Hello, Please send me your dashboard access to email : validtheme@gmail.com. I will check and fix it for you.
Thank you
Hello, you have been supportive and I appreciate your help. I would like to tell me the file to edit so that I can edit myself. Because I keep editing, and I might change to a different logo. Can you please tell me which file I can edit. My url is: https://fridley-freight.com. By the way, I gave you my log in information last time. I never changed them. But hopefully you can tell me the file to edit.
Thanks
Please check your mail. i have sent the solution.
Thank you
Hello, how do I remove the quote – button from the header (Get a Quote)?
i am unable to change the navbar logo and hide or edit the footer.
Hello, You haven’t purchase this item yet. Please purchase first and send me email to validtheme@gmail.com
Thanks
this theme supported for rtl ?
Hello, We are working on it.
Thanks
can we change fonts easily in this theme from front end or we need to contact you for enabling that ??
Hi, Need to contact with for this options and will do this immediately for you.
Thanks
