54 comments found.
Hello, I am writing to request assistance regarding the typography settings of the Castora theme.
I am trying to change the main site font from Helvetica Neue to Jost. I have already updated the font settings within the Theme Options (OptionTree) and the WordPress Customizer, but the changes are not reflecting on the front-end. The site continues to load Helvetica Neue as the primary font.
I have already cleared all caches (plugin and browser), but the issue persists. Since I would like to avoid forcing the change via custom CSS or !important rules, could you please explain the correct procedure to permanently switch the font using the theme’s built-in settings?
Is there a specific configuration in the “Typography” section or a global setting that I might be overlooking?
Thank you in advance for your support.
Best regards
Hello, thanks for purchasing Castora. Please email here sillagehill@gmail.com, our support team will check the issue for you.
Regards
to all concerned,this following plugin is no longer availiable,it has been taken down by wordpress due to security issues,this occured 2 years ago,note to developer dont include it in theme.
im referring to WP Radio – Worldwide Online Radio Stations Directory for WordPress
Thank you for your comment. Castora is primarily designed as a podcast theme and can be used independently without the WP Radio plugin. As you have noted, the plugin is no longer available for download, having been removed from the repository. Consequently, there is no issue related to its current status. We will proceed to remove the corresponding link from the WordPress.org directory in our next scheduled update.
Regards
Hello. I’m getting this error: Something went wrong with the plugin API. while installing this plugin: WP Radio – Worldwide Online Radio Stations Directory for WordPress
Hello, thanks for purchasing the Castora. Please check your email, we replied.
Regards
Problem with demo data not importing well. Not getting a replica of what’s been advertised.
Hi, It seems that you did not set up everything. Go to your dashboard and set up the podcast settings. If you set up everything correctly hope the apple button will show properly. Please check your email.
Regards
I have gone through the settings under podcasting and I can’t seem to understand why the Buttons aren’t showing on the menu header… Mind adding two buttons for liste on apple and spotify on the header or let me know which boxes I can check to activate that.
Hi there, while installing the “WP Radio – Worldwide Online Radio Stations Directory for WordPress”. I get this error: “Something went wrong with the plugin API”. Please advise. Thank you.
Hello, thanks for purchasing Castora. Please email here: sillagehill@gmail.com , we will check the issue for you.
Regards
Hi there, I have a question concerning the color of the top menu text. I haven’t been able to change the color and need it to be black. Is there a documentation on how to do this?
Hello, thanks for purchasing Castora. Please email here: sillagehill@gmail.com , our support team will assist you.
Regards
Hi there, while installing the “WP Radio – Worldwide Online Radio Stations Directory for WordPress”. I get this error: “Something went wrong with the plugin API”. Please advise. Thank you.
Hello, thanks for purchasing Castora. Please send email here https://themeforest.net/user/support_themestall#contact , we will check the issue for you.
Regards
Please update Wocommerce. Here’s the error – “castora/woocommerce/single-product/product-image.php version 7.8.0 is out of date. The core version is 9.0.0,”
Hello, Nice theme, are you support RTL ?
Hello, thanks for your interest. Yes, Castora supports RTL. Let us know if you have any further queries.
Regards
Hey there, I noticed that I can turn off the Castora Display Logo, but can it not be changed to my own logo? I replaced the logos with my own media, but it still shows the Castora logo no matter what. Any way to change that? Thank you!
Hello, please email here https://themeforest.net/user/support_themestall#contact your site URL and admin access, we will check this for you.
Regards
Hi, I’m trying to install your theme but I have two issues in the installations. 1. Two plugins cannot be installed (I’m hosting by OVH for info) OptionTree and ThemeStall Add-ons. 2. I cannot upload the demo content. Both issues seems to be linked to an error 28. Could you please help on the procedure to deploy your theme? Thank you,
Hello, please email here https://themeforest.net/user/support_themestall#contact your site URL and admin access, we will check and set up everything for you.
Regards
Hi I did send it a few days ago on the provided link but I remain without respond, could you please come back to me on this? Thank you,
Hello, we have setup the plugins for you, please check your site and also we replied to your email.
Regards
I’m writing again about the logo customization which doesn’t work. When changes are made on the theme customization panel nothing happens.
Hello, I have checked that you have sent this query several times, and we asked your site URL and admin access, but you did not provide it. Could you please provide your site access using this email: sillagehill@gmail.com . We will check the issue and give you a solution.
Regards
Can you please add the changelog for the latest update – would be good to know what has been updated before implementing the new version.
Hello, it is a minor change release, we have added the log at the bottom of the description. Please check.
Regards
Is there an update forthcoming – or another way – to update the Twitter logo to X?
Hello, currently we do not have icon support but we can set the svg icon for you. Please email here https://themeforest.net/user/support_themestall#contact .
And, it seems that your item support is already expired, please renew it for getting support.
Regards
I know that item support is expired – I wasnt asking for support just whether there was a theme update in the pipeline that would include the twitter icon change. I have managed to sort this out myself.
Okay, no problem. We will add the icon in our next release.
Regards
Hello. The latest Elementor update (3.16.1) breaks the theme.
Elementor have now fixed the problem in 3.16.2
Hello, thanks for informing us. Though it is solved in the Elementor version 3.1.2, still we will check for the version number 3.16.1 and if we find any issues then will update the theme.
Let us know if you need any further assistance. Regards
Pre-sales question again – Is WooCommerce a required plugin for basic operations? Or is it just for selling memberships?
Hello, thanks for purchasing Castora. You can use this theme without WooCommerce, it is not mandatory. For any kind of support please email here https://themeforest.net/user/support_themestall#contact .
Regards
How do you remove the lightning bolts in the footer
Hello, thanks for purchasing Castora. We have replied you using support email, please check your email.
Regards
I was exploring your theme and others, and I’m really liking yours. I noticed on this page: https://theme-stall.com/castora/demos/podcast/aquest-and-natural-soft-melody-track/ that the Play buttons for various timestamps just opens the file instead of playing it in the player and jumping to the timestamp. Is that feature available? (Play at timestamp)
Hello, thanks for your interest, we have noticed it, we will add the feature in our next release.
Let us know if you have any further queries.
Regards
My question is = Is there any platform out there that can give me a .mp3 link to add to our website? In other words, I do not want to host the mp3 files because of the speed reasons. So is there any platform that offers free but very fast mp3 hosting and offers mp3 links to add to the website?
Hello, thanks for purchasing Castora. You can use any cloud based hosting server for it. Or talk to your hosting provider, they can help you to suggest any provider.
Let us know if you have any further quires.
Regards
Thank you. The next question is why does the button is not looking like demo design here on the page number 3 = https://prnt.sc/ucnj-wEbDph5
Since the day i bought the theme, i never got the time to work on and now when i am working, i am found this very little thing which i want your help to get it fixed. Please let me know how can we get it fixed?
The next question is that instead of showing the search bar in the header, how can we show these two things = https://prnt.sc/T0BFL-5zAaYR like demo.
Hello, could you please email here your site URL and admin access https://themeforest.net/user/support_themestall#contact to check the issue, our support team will check and give you solution.
Regards
Done, i sent the login details on the given link.
Hello, please check your email, we have set up the header as you wanted and replied to your email.
Let us know for further assistance.
Regards
Thank you, now how to add links to these two buttons?
Hello, please check your email, we have sent you the instructions to set the links.
Regards
Hi, Is the podcast player retrieving via RSS feed? Which feeds can it retrieve? Kind regards
Hello, thanks for your interest. Yes, there is a settings where you can add your RSS feed URL and it will retrieve all the podcast for you.
Regards
Hello, Has the theme been tested with the latest version of Wordpress?
Yes, Castora is tested with latest version of WordPress and it is working fine. Please email here https://themeforest.net/user/support_themestall#contact if you need any assistance.
Regards
Hello, would you, please, help me with the following which I’m struggling with on my website? Many thanks.
– How to display the Instagram icon from the computer version and also in the menu of the mobile version? – How to align the Instagram icon in the menu to the centre within its position so that it’s at the same height as the other menu items? – How to insert the subscribe button if I want to have it in the header? – Is it possible not to display the author of the blog post? If so, how? – Where can I translate some of the blog post parts such as “views”, “comments”, “post comment” etc.? – How can I change the appearance of the Castora podcast carousel? I. e. hiding the episode view and comment counts. If it’s not possible to hide it where can I translate it? – Can I hide the episode’s picture in the Castora podcast carousel? I don’t have any. I. e. there would be in the carousel the category, name, description and link for the episode page. – How to change the colours of the buttons for going up (right down corner) and for the podcast plugin (the button with dots in the upper right corner).
I may send the screenshots for some of the questions over e-mail for a better description.
Hello, thanks for purchasing Castora. Please email here https://themeforest.net/user/support_themestall#contact , we will check the query for you.
Regards
