180 comments found.
I had three licenses for this theme. Can you deactivate all three licenses for the previous domains? I want to use them on fresh sites.
Sure, it is done.
Hello , I was forget to deactivate the license from my old domain can you please deactivate the license from active instance.
Sure no problem, it is done.
Regards!
Hello , I was forget to deactivate the license from previous instance can you please deactivate the license from active instance. I was lost the hosting . Thanks meherudipta
Hello, no problem i just deactivated the old domain.
Regards!
Thank You
I bought the theme in February, I was using it but my application was deleted. Now I’m trying to activate my theme again with the old license and it won’t accept me. What can I do now, since I am only using the license on a single theme.
Hello, no problem i just deactivated the old domain.
Now your license should work properly, regards
Can you please deactivate/reset the license as I want to use it on another website?
Thank you very much for the help
Can you please deactivate/reset the license as I want to use it on another website?
Hello, sure, it is done.
Regards
Can you please deactivate/reset the license as I want to use it on another website. Also is there a way I can do it myself instead of having to ask you to do it? I know other themes do have this function and cant find for this theme.
Hello, no problem it is done.
About your question, you can go to your wp-admin -> EstudioPatagon -> license page and deactivate before migrating.
Regards!
Hi, please update the accordion so that publishers can use as many accordions as they want to. Right now, I noticed I am only limited to 3 toggles. I want to add 7 toggles but can’t use the feature as I can only use 3.
Hi, thank you for contact us
You can add as many toggles as you want, just ensure to follow the next Shortcode format: https://prnt.sc/AO-76I-5Y8pP result: https://prnt.sc/b0OLGx3JeYZl
Regards!
Please can you deactivate the license. Thx
Hello,
Please try again, i just deactivated the license a couple of hours ago.
If it is not working fine just let me know to do a hard reset.
Regards
How can I edit the tag template?
Hello,
I’m afraid the comments area is dedicated for pre-sales questions only.
But if you need to change the layout of the Tag (archives page), i would recommend to check this option: https://prnt.sc/K4ayC9lcWsEE
If you need with something else, i highly recommend to open a new ticket https://estudiopatagon.ticksy.com/ and a technical agent will help with that.
Regards!
Currently it seems it can only show excerpt. I want to show the entire post for all the posts on the homepage.
Please can you deactivate the license linked to Anansiverse.com. Thx
Sure no problem, it is done.
Regards!
thx
Hi, I want to add a custom page. What plugin is suitable?
Hi, which kind of custom page you want to create?
Right now you can create custom pages and no plugin is required, so i’m not quite sure about the question.
Regards
Using block editor plugins such as Stackable.
One more thing, can Autoptimize and W3 Total Cache be replaced with WP Rocket?”
Hello,
We can’t ensure 100% compatibility with third party plugins, but i would highly recommend to install and test, if you face any issue you can contact the Author of that Stackable plugin.
About WP Rocket, sure, that plugin offer all autoptimize & W3 cache features in one place, so it’s not a bad idea. Also because it is a premium plugin, you will get support as well from the Author.
Regards
Hi, can you please reset my license associated with packingbasics.com
Hello, sure it is done
The demo still shows the (old) Twitter bird icon instead of the new “X” icon.
Also, the last update was more than 10 months ago – is this template still being updated?
Hello,
Don’t worry this icon change with some other improvements will be included in the next update.
Regards
Thank you for your quick reply – do you have an estimated release date? The new Twitter X logo is out for a while now…
Also, I see this JS warning message in PageSpeed Insights (triggered by {document.addEventListener(“DOMNodeRemoved”...)} in /wp-content/themes/maktub/assets/dist/scripts.min.js):
DOM Mutation Events, including `DOMSubtreeModified`, `DOMNodeInserted`, `DOMNodeRemoved`, `DOMNodeRemovedFromDocument`, `DOMNodeInsertedIntoDocument`, and `DOMCharacterDataModified` are deprecated (https://w3c.github.io/uievents/#legacy-event-types) and will be removed. Please use `MutationObserver` instead.
Thanks.
Hello, no problem.
For the moment we don’t have an exact ETA, but we are planning to apply several updates to our themes during the next month.
This update will also include improvements for that warning (which will require to replace a core module).
Regards!
Hi, can you please reset my license?
Sure it is done
Thank you
Hi I changed my domain and hosting for a new website. I want you to unlinked my old domain: packingbasics.com Thanks
Hello, no problem, it is done.
Regards!
Hi, I’ve started using the shopping feature, but it seems the cart and checkout section is not displaying properly, the layout is off and the proceed to checkout button is not showing any color, the payment buttons are not displaying correctly either. Not sure if I need to update anything? Thanks! https://birthflorist.com/cart/
Hi, thank you for contact us
For technical question i would highly recommend to contact us here: https://estudiopatagon.ticksy.com/
Anyway, checking your website the required WC pages are not created yet, please check this part of the documentation: https://themes.estudiopatagon.com/docs/maktub-wp/#tu-35 (shortcode method is required).
Regards!
Thanks, this works!
Does this theme support the post quote format?
Hello, no sorry, not supported.
Regards
please release license. Great theme ever.
No problem, it is done.
Regards
Question. I bought this theme about one month ago, and i use it on one of my blogs. Now i want to start another blog – and i can’t just use this theme because the purchase code doesn’t work – can we use this theme just for 1 website? If it is like this – it’s a shame, and I will need to re-orient to another theme. Thanks
Hello, thank you for contact us
Yes that is correct, we follow the standard rules of Envato about this, so every website must be properly licensed.
To clarify, 1 website is considered 1 single application, here are the full details: https://themeforest.net/licenses/faq#single-application-a
Hope this may clarified your question, regards
Hello, thank you for contact us
I would recommend to open a new ticket here https://estudiopatagon.ticksy.com/ for technical support.
Probably there is no widget added to the home sidebar but it could be other reasons as well, so we need some extra information.
Thanks!
