26 comments found.
Hi, I have this error: our Luxed – Child theme purchase code seems to have been used on multiple domains. I don’t use it in multiple domains. I had to alternate my domain due to a legal issue, but now it is used only in one domain and in subfolder /greek. Please help. All website after elementor’s update is broken
INMPORTANT!!!!!!!!!! The Plugins in the update package are older than the ones installed. WHAT IS GOING ON!!! Please someone to check
Hi, please open a ticket via http://support.freevision.me Thank you
Hello I have opened a new ticket. Please reply asap
Hi, your ticket has been responded. Regards
Do I need to buy the license for Elementor Pro to use this?
Hello, thanks for contacting us. No, you don’t need to pro license for elementor.
Regards
I have a ticket TWO WEEKS NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WILL SOMOENO FINALLY RESPOND!!!!!!!!!!!!!!!!! Private Ticket #3788192
Hello, your ticket seems responded recently. Thank you.
The isssue is not resolved, i answer back.. Pls check!
Hi, yes we checked and responded back! Please let us know once you update it. Regards
Hi, i send ftp creds in order to check it
I send FTP Creds, can you help resolve the issue today pls? its so many days
IMPORTANT NOTE: Also for a reason the HOTEL BOOKING PLUGIN CANNOT BE UPDATED PLS HELP RESOLVE ALL ISSUES Thanks
Hello, the issue had been resolved. Thanks.
I have recently updated this theme and now entire website is broken. Elementor is not working and unable to update the plugins as well..
Hello, thanks for contacting us. This issue caused by Elementor’s recent update which isn’t related to us. For sure we’ll handle it asap. Till then you may downgrade to Elementor 3.25x. Please stay tuned.
ΗΙ, i have a tickey pls its 2 days now Private Ticket #3725127
Please someone to respond Thanks!
Hello, thanks for contacting us. Seems your ticket has been responded at our end.
Regards
Hi Guys, still ticket Private Ticket #3725127 is not resolved Pls its important. Thanks!
Hello,
We have added few lines of custom CSS to your customize panel, please hard reload your page and try again, we’ve also responded your ticket.
Kind regards.
HI, still issue is NOT resolved!
Hello, please make sure you’ve cleared browser cache. It seems solved at my end.
Great! All Ok! Many Thanks guys!!!
You’re most welcome!
Hi, please i wait for a ticket Private Ticket #3702894
Thanks
Hello,
Thank you for your patience, we are having issues with ticksy (the ticketing service that we use) we will respond all waiting tickets once we get back to work.
Best regards.
I’m getting errors after installing the theme and demo data. I don’t really know the reason for these errors (it had already happened to me with the Sunway theme and they were due to a bug in the theme, not updated for the latest version of the motoptress plugin). You could urgently check: https://freevision.ticksy.com/ticket/3661060
Hello,
Thank you for your patience, it seems we missed to reply to you here, as you know your requests for help have been answered and your issues have been resolved, we just realized we forgot to share the same messages here.
https://freevision.ticksy.com/Kind regards.
Not getting any reply from support. It has been whole day and I m still waiting for reply..
Hello,
Thank you for your patience, we couldn’t find a ticket which is older like a day old but one left 7 hours ago, already responded.
https://freevision.ticksy.com/Kind regards.
great work congratulations GLWS 
Thanks mate
Hello Team, I am looking for a theme for my hotel’s room booking website. I saw your theme. Does room booking system works perfectly without any glitch?
Hello thanks for reaching us. For sure our hotel demo comes with a complete booking system.
MotoPress Hotel Booking Plugin Integration
Luxed seamlessly integrates the MotoPress Hotel Booking plugin, providing you with a powerful tool to manage room inventory, reservations, and rates effortlessly. Your guests can make bookings with just a few clicks.
Try our unique demo sites. Kind Regards
Thanks..I’m gonna purchase it..
Is support available? Logged a support ticket 3 days ago had no reply. #3582758. Prime Slider showing a fatal error and demo homepage 9 missing?
Hello,
Thank you for your patience, we have been working on the updates for all of our themes, Luxed update will be published very sooner, please follow theme updates to stay informed and update your theme then try again.
Thank you,
Kind regards.
OK can you refund me then please as I cannot use theme atm and this is urgent project.
Hello,
The update already released as we check again and again everything seems as we shown on the demo, if your problems still occurs on latest update please add to your ticket and let us see it in the place.
Regards.
Still no reply to my ticket or progress?
Hello,
As we have responded your ticket recently, we asked your permission to proceed to import dummy data for you.
Kind regards.
Still not sorted. Shocking support.
Ticket 3582758
Opened on 12th
Hello,
Thank you for your patience and terribly sorry, we’ve missed to respond this message here, as you know ticket already responded about a week ago and the issue has been solved by updating the theme and bundled plugins.
Kind regards.
Hello i can say amazing work. the checkout page needs some more creativity.
Hi, thanks for your feedback. We’ll consider that.
Hi there, such a beautiful theme. I have a question prior to purchase it. It’s possible to add your booking plugin as an appointment booking (such as here: https://www.feel-better.fr/booking-calendar/miracle-face?referral=service_list_widget) I’d like to create a spa/beauty website with service purchase + appointment booking… Also possible to integrate gift card and buy it online directly? Not a web developper so I’d appreaciate your feedback. Thanks
Hello,
Thank you for being interested in our theme but sadly not such an option available, we are using Motopress’ Hotel Booking plugin and they also have booking plugins which also has WooCommerce payment options so we can only recommend you to check this page https://motopress.com/products/category/appointment-booking-addons/ and you can still using Luxed theme as a regular theme with all other benefits too.
Kind regards.
Hello, thank you for your answer. Concretely I can also use the Appointment booking plugin of motopress (https://motopress.com/products/appointment-booking/) into your theme instead of the hotel booking puglin and this will work perfectly fine correct? Thanks again
Hello,
As a regular WordPress theme, yes. But we have not especially customized/integrated anything for that plugin.
Kind regards.
Hello, congratulations for your theme. It Is very nice. I have some pre sale questions. Is possible to use it without booking system (I don’t want to show prices etc, I want to show only rooms and facilities)? The site will be in 2 languages. Can I use Polylang or Loco? Do you have any admin demo to check how it works? Thank you very much!!!
Hello thanks for contacting us. 1- There are 2 ways to do what you’re asking. A – use booking system as it is so we help you with a little css tweak to hide pricing data. B – Create custom post (requires 3rd. party free plugin) for rooms and display a regular post listing widget which is available in theme. 2- Yes you can use Polylang however for best practice translating of your site we recommend WPM plugin.
3- No admin access for public however we’re well documented the theme where you can check via : https://doc.freevision.me/luxed/
Feel free to ask for further questions.
would be great for a multi hotels, any chance to convert it?
Hello,
Thank you for being interested in our theme, but hotel booking plugin not has such a feature yet, and I would like to ask if simply categorizing the room and add it to the filter might help?
Kind regards.
explain more about categorizing the room
Hello,
Like defining categories for accommodations and filtering with this parameter.
Kind regards.
awesome theme, may I know which plugin used for footer weather section?
Hello,
Thank you, no plugin, we have developed our own WordPress Block with Open Weather API.
Kind regards.
it’s a quite nice work, congrats!
Thanks a lot, glad you liked it
Nice work
Thank you!
