2998 comments found.
Hi, just wondering if anyone has managed to upload a page background image for dark mode?
It only shows when I have light mode enabled, when I do dark mode – my background image disappears.
I am able to customize light mode to be ‘dark’, but then my header menu is in light mode (dropdown is light mode)
1 – can we add page backgrounds to dark mode? 2 – if no, can we have page in light mode, but menu in dark mode?
Hi,
Thanks for reaching out.
We can help you to make the background image visible in both light and light mode or add a custom background image for dark mode using custom CSS. Just send us a personal message and provide your temporary WP credentials.
Before we proceed it’s necessary to take a full backup of your database and your website. By providing us with access, you agree that a backup has been taken.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you! Just did that
You are Welcome!
1. Finally, improve the search panel. The page is black, the text and category background are white (absolutely nothing visible), currencies are always on the left side without spaces, even though WooCommerce has currency on the right side with spaces selected. The search page is one of the most important things in e-commerce.
2. Finally, make it possible to share the product on Instagram.
3. In the product gallery, the arrow on the left points to the right instead of left. Is it really hard for you to test this theme?
Hi,
Thanks for reaching out.
1. Thanks for your suggestions. If you mean the following search popup:https://prnt.sc/WYyCQMWDdWlq
Would you mind sharing a screenshot of what you see? Since we don’t see any visual issues over there. In case you just don’t like the overall layout, you should customize it according to your demands. We are always ready to help but unfortunately, we won’t be able to change it at once for all of our customers who bought our theme.
2. Since we don’t have that functionality at all, I’ve added this option to our ToDo list and we check if that would be possible to implement in the future.
3. The same thing, a screenshot with the problem will be much appreciated for us to proceed with this inquiry further.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, Below is a link to what it looks like for me.
https://ibb.co/k9NmQh5 https://ibb.co/sFM1cXMRegards
Hi,
Thanks for provided screenshots. Can you write your OS and browser?
Sincerely,
the Colabrio Team
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Hello! I’m looking to customize the look and content of the “password protected page” login. I believe it is in “post-password-form”, and I can use “additional CSS” for style, but I’m also looking to add/change the
text. Where can I find the html for this form? Thanks!
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Good day i’ve search your demos and found this site https://ohio.clbthemes.com/demo29/
i would love to use it for my news website but please i have some questions regarding adjustments i’d love to clarify.
I plan on purchasing Thanks
Hi,
Thanks for reaching out.
You can ask them here.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Okay here are a few - I see 4 posts on a row can it be customized to be more or less - the image does not show unless the mouse is hovered on it, can it be undone i.e the picture shows without being hovered - when you click a post to read, the featured image does not show on the page when reading the post, can that also be adjusted
thanks
1. It can be implemented using a custom CSS solution, we will be able to help you with that after purchasing.
2. Do you mean something like this? If so, there’s an option to have such a layout.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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when i purchase i’ll let you know
It sounds good.
Sincerely,
the Colabrio Team
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Hi Support,
After integrating WPML on my site, I’m facing issues with the font size of my hamburger menu. Custom CSS adjustments haven’t worked. Can you assist? https://onlink-digital.com/Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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i cant open ticket my support is expired, i got this code before from your support ”.hamburger-nav.type3 .menu .mega-menu-item > a { font-size: 16px; }” but its stop working. can you help me pls to solve
I see that you use a custom menu instead of the default, that’s why the code doesn’t work:
There should be an option to change its size. If not, you can change it using the following CSS code:
.elementor-226537 .elementor-element.elementor-element-dd3e294 .premium-main-nav-menu > .premium-nav-menu-item > .premium-menu-link {
font-size: 16px;
}
Sincerely,
the Colabrio Team
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Hey I want to hide the copyright from the mobile menu only. It’s fine to have it on the footer not on the menu. Can you tell me how?
Hi,
Thanks for reaching out.
Navigate to Theme Settings > Custom CSS from your WordPress admin panel and use the code below:
.is-mobile-menu .mobile-overlay .copyright {
display: none;
}
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the Colabrio Team
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On my iPhone 13 the mobile view does not scroll immediately. If you try just after page loading then it is blocked, means it does not move, like stuck on an elastic band. If you scrolled, same at the footer. After 3 seconds it works, until you stop scrolling and have to wait again.
Hi,
Would you mind sharing the link where we can see the issue?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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here is the link to the website: https://donkafele.com/ please make sure you test it on iOS device, not only android.
Finally, I fixed the issue.
Glad to hear that you were able to sort it out.
Can you recommend a sawatches plugin thats works perfectly with your theme?
Hi,
Try using the following plugin:https://wordpress.org/plugins/woo-variation-swatches/
Here’s the output:
https://prnt.sc/GOmGnnfT5kbw
Sincerely,
the Colabrio Team
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Hi, is it possible to adjust the product pages for wocommerce? 1. If not, is it possible to add a custom shortcode above the add to card or additional informations? 2. And is it possible to ad can i add an additional tab below the product?
Hi,
1. It can be implemented using an ACF Pro custom field and a child theme function to output the content above the add to cart button. That will allow you to add unique content for each product. If you want us to help you with that custom solution, please open a ticket with your inquiry at our help center and we will make it for you.
2. There’s a free WP plugin to add a custom tab.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks again for your help, I just created a new page but the header and footer are not displayed https://www.baronmeddy.com/sell-tradelines/
Never mind, I fixed it… all I had to do was update the theme and voila!
Actually, I’m still facing the same problem… I tried adding an html form from a 3rd party, and the page suddenly no longer displays the header and footer
Hi,
We see that there are both the header and footer:https://prnt.sc/b8TLD7MezEdk
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the Colabrio Team
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Something is not quite right, take a look at this one https://www.baronmeddy.com/buy-tradelines/
https://prnt.sc/hJlTyi79hfDF
You need to choose Default WPBakery Layout while creating a new page:
https://prnt.sc/8LvUGjoQaAXv
Sincerely,
the Colabrio Team
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The typography of the new DEMO32 is not available. How can I get it?
Hi,
We use PP Eiko font in the mentioned demo. All the premium font credits (e.g. Blacker Pro, Neue Helvetica Pro, Beatrice Display, PP Eiko, etc.) on the Ohio website are used only for demonstration purposes and aren’t included with your purchase. You can add any custom font using the method below:https://docs.clbthemes.com/ohio/tips-tricks/#custom_font
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi guys, i have this issue
https://app.screencast.com/k2R7AYjjm6vTt With my popular product on hompage and also on single product. Can you help me fix this ? https://n-one.ro/product/art-print-fail/Hi,
Try to use the following CSS hotfix:
.clb-slider:not(.autoheight) .clb-slider-stage {
height: unset;
}
Please let us know if it helps.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
I really like this theme. I have one question about it: Is the homepage I’m currently seeing included with the theme, or is it solely for advertising purposes? This is homepage that I’m interested about:
https://ohio.clbthemes.com/Thank you in advance
Hi,
Thanks for reaching out.
The mentioned page is available as a demo template and you will be able to import it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi there, awesome theme.
I have problem with “Notification”. Doesn’t make sense in terms of functionality. There is no way to “Close” notification via clicking on x, I see the notification on every page. And also the button doesn’t have a functionality to close the Notification.
Is there a way to add button that will have text “Accept” and on click it will close the notification bar and didn’t show notification again.
Hi,
Thanks for reaching out.
Actually, the close button should close and set cookies on click in order to not showing the alert again. Seems like there’s an issue with the close button, I’ve reported this to our dev team who is going to check it.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello
Why it is impossible to work – LOCALLY (for preproduction) – with your theme ? It ask to buy a new licences.
All I want is to test the different demos included. You can import only one with all the options (if you want a new one, it mixed everything).
I am disappointed.
Hi,
1. You can activate/detach the license whenever you want as you go. As long as you use your local environment the license can be activated locally and transfer to the production after the release.
2. There’re import options, try to disable Theme Settings in order to not override global options with each import:https://prnt.sc/TlfZSXCvRus4
Also, you can use WP Reset plugin to get started from scratch.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
How can I work at the same time with 2 local licences (because I built with 2 demos and I don’t know yet which version I will you for the final website). It asks to detach the licence – so I cannot work with 2 second one locally?
Hi,
Each license can be activated simultaneously on a single WordPress installation only. You can ignore the activation alert while you develop locally.
Sincerely,
the Colabrio Team
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Hello,
if I buy, : 1. is it possible to remove the button Dark/Light? 3. is it possible to not show the number that appears with the menu links (1., 2., 3., 4.) ? 2. not show the search icon? 3. Not show the Follow us (I don’t want to show social medias) 3. translate all (for example : “scroll to top” in the language I want? My website is not in English.
Thanks!
Hi,
Thanks for reaching out.
You will be able to do all the mentioned things.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I’m searching for a WooCommerce filter plugin compatible with Ohio. My goal is to insert some check boxes to better filter the products.
Could I ask you for a suggestion?
Thank you in advance
Hi,
Try to use the following one. It allows to add extra filter widgets to the sidebar.
Sincerely,
the Colabrio Team
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Thank you for your kindly answer. May I ask you when you estimate to better integrate filters on Ohio? Actually there isn’t many options to configure the Ohio top filter bar. I saw an old message asking the same thing, did your team evaluate how integrate these filters on Ohio?
Thank you
Unfortunately, I can’t tell you exactly, but we’ve added this option to our ToDo list.
Sincerely,
the Colabrio Team
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The template was working fine until yesterday. Now, all of a sudden, I can’t use the dashboard settings properly. Just by deactivating the footer, there is no change on the website. Deactivating the social network floating doesn’t work either. 
Hi,
Thanks for reaching out.
What was the last action when the issue occurred? Ensure that you have the latest version of the theme and all the required plugins (Ohio Extra, Ohio Portfolio, Ohio Importer, etc.). Also try to clear all cache.
If the issue still remain, I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
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The issue was with WPML plugin. Which I’ve removed.
Glad to hear that you already solved the problem.
Hi,
I need to adjust the text style for the shop categories. The page looks fine on desktop, but I need to change the text alignment to center and adjust the bottom padding for the responsive view.
You can find the page here: https://messana.tech/downloads2/
Could you please suggest which class I should modify?
Thank you
Hi,
Thanks for reaching out.
Try to use the following CSS code for mobile devices:
@media only screen and (max-width: 768px) {
.wc-category-content {
justify-content: center;
padding-bottom: 2rem !important;
}
}
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thank you!
You are Welcome!
I can’t upload woff2 files when I upload custom fonts, is this something you’ll support in the future?
Hi,
Thanks for reaching out.
Can you share a screenshot with the error?
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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