93 comments found.
Hi, I have update elementor to 3.23.1 and VamTam elementor integration is version 1.0.24, but it doesn’t seem to work. Blank page occurs. If I disable Vamtam elem integration then everything works fine. I tried to downgrade Elementor to version 3.16.5 but nothing worked. What can I do? go back to version 3.6.5? thanks
Hi there, thank you for choosing our theme!
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Hello, we bought this theme, and we also bought Elementor Pro for the demo. However, we have a problem when editing products through Elementor. The website tells us that the the_content function is missing and cannot be called.
Could you help us?
Hi there, thank you for choosing our theme!
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Hi, in TEMPLATE>POPUP>BOOK A VISIT is it possible to disable some days from the calendar choice, for example every Sunday?
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I noticed that unfortunately it is not compatible with PHP 8.3 Can you fix it please.
We can’t as we have no control over the third-party plugins. Please use PHP 8.2 until all plugins support it. It is a bit too early.
Hello Team, Is it possible to include photos of products in the shop?
https://ibb.co/t47LfbVHi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure Helpdesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2
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Thanks so much!
VamTam
how to turn of the age verification
Hi there, thank you for choosing our theme!
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Hi, an answer before buying the theme.
Is there another shop visualization in your theme?Maybe a classic grid visualization?
Is Elementor Pro included in your price?
Thank you for your intereset in our themes! Elementor Pro is not included. We don’t have other shop demos curruntly. Regards: VamTam
Is there a “thank you page” for the theme? I need it for the Google TAG for conversions. Please let me know. Thanks!
Hi team, in the blog section I can’t edit this data: https://ibb.co/3zTwJ3y
I’ve tried every way but it’s impossible… how can I do?
Can you help me please?
Thank you for opening a ticket! The support team doesn’t have access to this board. Regards: VamTam
We are experiencing an issue with the “Menu Cart” widget from Elementor Pro on our site. It works correctly on desktop (showing a side cart slide), but on mobile, it redirects to the cart page instead of displaying the slide. This seems to be a theme-specific issue, as the side slide is a native Elementor Pro feature working fine with all the theme I tested. Could you please investigate and resolve this, ensuring the widget functions consistently on both desktop and mobile?
Thank you for opening a ticket.
Hello Team, Is it possible to see the images in the shop? (like other websites, with categories)
https://postimg.cc/CzpcwPXxplease let me know.
Hi there, it is possible but this theme is better choice – petmania.vamtam.com Regards: VamTam
I like Lagar better. why don’t you give me the chance to do it here too?
Hi there, you will need Custom Code for this theme. Regards: VamTam
Hello, can I sell Digital Products and Physical Products and also have a subscription plan that includes all my digital products? Thanks
Thank you for your interest in our themes. This is not a theme suitable for digital products. Regards:VamTam
Hi guys, i have two problems:
1. I’ve delete cart icon from the header (i dont need it) in elementor i can’t see it, but at the website it still exist. How to delete and turn off cart menu?
2. I had a problems with transparent header and i turned it off somehow whatever… at desktop everything is ok i like the color header but it doesn’t work at mobile devices
Please help!
pt 1 – forget about that, its done 
But don’t why i can’t see mobile header on devices
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
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Thanks so much! VamTam
Thanks, ticket already submitted
Thanks
Hello, I have a problem with the theme, the design does not display correctly after importing the demo.
I opened a support ticket 5 days ago but the 3 answers I received all recommended the same solution which never worked.
I have to deliver the site to my customer in 7 days and I still haven’t been able to get started.
I’d really like support to come up with a solution quickly, otherwise my customer will be in trouble.
Thank you
Hi there, what is your ticket number? Regards: VamTam
Hi, you don’t mention anything about speed or loading performance on the description of the theme. Did you test theme speed somehow and can give some reference? Thank you
Thank you for your interest in our themes! The best way to get a sence of how the theme is optimised for speed, is to test the Live Demo. Any client should be able to get the same result as long as the hosting is optimised for WordPress. Regards: VamTam
Hi, nice theme. Any idea if compatible with Polylang? If not, is WPML free for one website? Thanks
Hi there, I know people using Polylang but most of them have issues with it. Elementor recommends WPML and there is no free version available for this plugin. Regards: VamTam
Hi and thanks for your reply. You mean you know people using Lagar and Polylang and having issues with it, or having issues with Polylang in general?
Hi, Polyland with Elementor is the problem in general. Thanks
I see. If I buy the theme and test it with Polylang and it doesn’t work well, can I get a refund if I ask for it in a week? I’m asking because I already use Polylang on 20+ Elementor websites and never had problems. So I hope this will be the case too! But need to test first. Thanks
Yes, sure,
great, thanks
Hello, I updated the theme and installed the latest version of WooCommerce (version 7.8.0). Now I get the error that this file is out of date (lagar-child/woocommerce/cart/cart.php version 7.4.0 is out of date. The major version is 7.8.0,).
Where can I get the latest child version?
Thanks Stefan
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
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Thanks so much! VamTam
Hello, I was wondering if it is possible to include the design files as wel,l for future modifications? Thanks!
Hi there, we don’t provide PSD or other design fiels. Sorry. Regards:VamTam
Hi there, are the “login” and “register” forms as well as “add to basket” design and variations customisable through elementor or do I need elementor pro ? The theme in itself is awesome, I love it. Best, Cedric
Hi there, all themes built by VamTam based on Elementor require Elementor Pro. We’ve tested numerous Elementor extensions, but none comes close to Elementor Pro in terms of functionality, stability, support, and speed. Note that Elementor Pro is a premium plugin, and currently, they don’t offer a license that allows the Theme Author to bundle the plugin with the theme. . You can also use one of the many Elementor Pro GPL Free versions. We have tested our themes with one of the most popular ones – https://proelements.org/ , and the theme is 100% compatible with it. Regards: VamTam
Hi, I am working with a client who bought this theme and I would like to know if there is an option in the configuration to add the link to register or log in to the menu if the user has not already done so, or the link to ‘My account’ if the user is already logged in
Hi there, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
